SaaStr

MAY 1, 2021

In scaling the cash-flow side of SaaS, there’s almost nothing more powerful than a nnual contracts combined with prepaid cash. At least, once you have enough of a mini-brand to be trusted. Nothing is a bigger headache in a Fortune 500 company that having to go back to procurement every single month to get an invoice approved.

Payment Features 293

Payment Features Scale SMB Churn 293

SaaStr

APRIL 14, 2025

100+ scale-ups and start-ups showing you how they do it! 800+ VCs Ready to Invest This year, were bringing together over 800 VCs and investors, making SaaStr Annual 2025 the ultimate place to pitch, connect, and secure funding. And we’ve got an AI Demo Stage running all day, every day this year, right in the heart of Annual.

VP of Engineering 198

VP of Engineering CTO Coach VPCs (Virtual Private Cloud) Scale 198

FastSpring

MARCH 3, 2023

Most billing and subscription management solutions let you: Build various trial and subscription models (e.g., free or paid trial and usage-based or fixed price subscriptions). Manage active subscriptions (e.g., Send invoices and/or payment notifications. You can also: Create trials of any length.

Payment Services 142

Payment Services Payment Features Merchant Services Payments 142

SaaStr

JANUARY 5, 2022

What you want in SaaS are big accounts that grow over time and remain loyal to your product and your brand—companies that see your value in their continued success. There’s no denying that renewals are the most important motion in SaaS and subscription. Every customer-facing team is on the renewals team.

Scale 301

Scale Scaling Sales Hiring Software Review 301

FastSpring

MARCH 15, 2021

That’s the beauty of subscription models. While implementing a subscription model means ongoing revenue, it also brings up many challenges for managing those subscriptions. You have to create a subscription-friendly product, infrastructure, marketing plan, and customer retention plan. Advantages of a Subscription Model.

Payment Features 147

Payment Features Payment Services Subscription Payment Solutions 147

FastSpring

JANUARY 10, 2023

Chargebee: Supports Complex Subscription Management. Recurly: Easily Integrates with Multiple Payment Gateways. Zoho Subscriptions: Online Subscription Billing Platform. Wave: Invoicing and Accounting Software for Small Businesses. Fully Compliant, Custom Trial and Subscription Options (Without Writing Code).

Payment Solutions 146

Payment Solutions Payment Features Payment Methods Software Review 146

SaaStr

JULY 15, 2022

Jason recently opened up an AMA on Twitter Spaces to answer questions about scaling from $1M to $10M. We did a good AMA on this scaling at SaaStr Europa in Barcelona, a couple weeks back. That will scale, and then take those emails after four great pieces of content and do a weekly webinar and do a weekly get-together for them.

Scale 293

Scale Outsourcing Services Sales Hiring VP of Engineering 293

FastSpring

JANUARY 17, 2023

Most subscription billing platforms let you: Automate invoicing and payments. Customize and manage one or more subscription and trial models. Provide a self-service portal to customers so they can manage their accounts (including payment information, seats, and more). Automated invoices and customer notifications.

Payments 125

Payments Payment Features Payment Methods Payment Services 125

Subscription Flow

MAY 16, 2024

In this blog, while understanding more about CardPointe and why it still works for so many businesses, we will take you through a guide on managing Cardpointe recurring billing with SubscriptionFlow to ensure that you do not miss out on collecting recurring payments just because CardPointe has dropped it. What is CardPointe?

Payment Features 105

Payment Features Merchant Services Payment Solutions Payment Services 105

SaaStr

OCTOBER 21, 2023

Once the customers get large enough, and you have a brand … in the enterprise, for six figure deals … almost all will want to pay annually via invoice. Folks at scale can force their customers down an annual path even if they don’t want to. 20%+- will pay annually to save money.

Data 282

Data SMB Payment Features Churn 282

Stax

MAY 13, 2025

Fee structures matter; understand the differences between interchange plus, flat rate, tiered, and subscription pricing to find the most transparent and cost-effective option. Credit card merchant services are the systems, tools, and agreements that allow businesses to accept payments via credit and debit cards.

Merchant Services 88

Merchant Services Payment Services Payment Methods SaaS Payments 88

Stax

MAY 23, 2025

These APIs enable your users to accept credit cards, debit cards, ACH, and other payment options without ever leaving your platform. Everythingfrom the payment form to transaction processinghappens under your brand. Subscription upgrades Unlock premium features tied to payment tools that drive more value for users.

Payments 88

Payments Payment Services Merchant Services SaaS Payments 88

FastSpring

DECEMBER 7, 2022

Chargebee is a robust subscription management platform. However, there are certain aspects of collecting recurring payments that you would still be responsible for when using Chargebee, such as: Connecting to payment gateways manually. Zoho Subscriptions. Increase conversions with branded, localized checkout.

Payment Methods 148

Payment Methods Merchant Services Payment Services Payments 148

TechEmpower SaaS

JULY 24, 2023

Where do you stand on your brand? Do you have a name, a logo, and have you thought about brand positioning? What are some examples of similar brands? How quickly will we need to scale the application? eCommerce Does your startup run on a subscription model? How many kinds of subscriptions do you support?

Innovation 780

Innovation Development CTO Hire Technical Review 780

SaaStr

MAY 8, 2021

Forcing your sales team to do collections is OK in the early days, but doesn’t work perfectly either, and doesn’t scale. Monthly invoices can make things even worse, of course. But getting paid in a simple ACH or credit card payment each month can be magical. At least until you are huge, and have a dominant brand.

SaaS Payments 312

SaaS Payments Payment Services Scale Payments 312

SaaStr

AUGUST 25, 2022

Ada is the brand interaction platform that helps you purposefully automate conversations with each customer and employee, saving costs and growing revenue without betraying the brand you promised to be. At the 8th ever SaaStr Annual, ~200 of the best and hottest companies on earth will go BIG as partners/sponsors.

Cybersecurity 269

Cybersecurity Scale compliance Payment Features 269

Stax

JANUARY 28, 2024

Long before the digital age, newspaper and magazine companies have been using the subscription model to create and retain a consistent readership for their publications. The most potent benefit of the subscription-based business model is that companies are guaranteed a fixed revenue stream—if they can retain their customers or subscribers.

Payment Features 88

Payment Features Payment Methods Payment Solutions SaaS Payments 88

Stax

JUNE 3, 2025

Whether you’re building your first product or scaling an established solution, understanding the SaaS platform model is essential for long-term growth. Top benefits of SaaS include low upfront costs, fast implementation, automatic updates, built-in security, and seamless accessibilityideal for remote teams and growing businesses.

Payment Services 88

Payment Services DevOps as a Service SaaS Payments Payments 88

Blulogix

JUNE 18, 2025

In fact, many companies struggle to scale because they can’t get billing, margin control, and provisioning aligned across tiers. Schedule a Demo Today The Problem: Channel Complexity Is Not Optional As businesses scale, they often rely on partners to reach new markets. Most billing platforms weren’t built for this.

Payment Features 52

Payment Features Underperforming Technical Team Outsourced Development Systems Review 52

Payrix

APRIL 10, 2025

Perhaps your platform is specifically designed for HVAC businesses and does everything from route management to inventory to CRM all while processing and reconciling one-time and recurring payments. This is common when outsourcing payments. in interchange fees (which will vary by card brand) and 0.2%

Payments 100

Payments Payment Services Outsourcing Services Payment Solutions 100

User Pilot

OCTOBER 19, 2024

Unlike traditional businesses, most SaaS businesses operate the subscription pricing model. It often involves a two-step process: First, launch a customer satisfaction survey asking existing customers to rate their experience on a scale. Enhances your brand reputation As of this year, over 70% of people in the US use social media.

Business 111

Business Underperforming Technical Team Customer Lifetime Value Systems Review 111

FastSpring

JANUARY 27, 2022

Note: FastSpring offers advanced subscription management services that support free trials, monthly and annual paid plans, proration, discount management, and more. How Castos upsells subscription tiers. His podcast hosting company uses data analytics that looks at which users are most likely to grow out of their current subscriptions.

Merchant Services 146

Merchant Services Payment Services SaaS Payments Payment Solutions 146

Intercom, Inc.

AUGUST 29, 2019

In this week’s episode we’ve dug down into the podcast vaults to bring you some of the best insights shared by our guests about scaling sales. It’s no surprise that one of the key levers for growth as you go from startup to scale-up is your sales team. That’s the number one thing that we’ve done.

Scale 172

Scale Sales Hiring Scaling Payment Services 172

Stax

MAY 5, 2025

In addition to the usual concerns around security and compliance, there’s also the issue of user experience. A bad payment experience can lose customers and damage your brand. Thats why its so important to get the mobile experience right, particularly regarding payments. Other features are unique.

Payments 88

Payments Payment Services Merchant Services Payment Solutions 88

Subscription Flow

DECEMBER 12, 2024

Highlighting products according to shoppers preferences is a great way to acquire more customers, and keep the current ones loyal to your brand. Product optimization also enhances the brand portfolio, and adds more integrity to the companys name. Subscriptions are a great way for businesses to generate stable revenue streams.

Payments 52

Payments Payment Services SaaS Payments Revenue 52

SaaStr

MARCH 31, 2022

This episode is an excerpt from a session at SaaStr Scale. million subscriptions transacted and Google’s marketplace has seen 3X growth in SaaS sales. So if I was going to summarize today’s top takeaways on scaling through cloud giants, it’s first and foremost, assess your go to market cloud alliance fit, right?

Scale 259

Scale Marketplace as a Service Cloud SaaS Payments 259

Neil Patel

APRIL 12, 2021

They offer some of the best-known subscription boxes around, reflecting an increasingly popular (and potentially lucrative) business model. If you do it right, you could benefit from a loyal customer base, regular billing, predictable financials, and enhanced brand profile. Why Should You Launch a Subscription Box?

Outsourcing Services 134

Outsourcing Services Payment Methods Payment Features Subscription 134

FastSpring

DECEMBER 12, 2022

International payment processors take on the responsibility of staying in good standing with various payment providers so that you don’t have to. Related: International Recurring Payments (How We Handle It for You). Factors to Consider When Choosing an International Payment Gateway.

Payment Services 148

Payment Services Merchant Services Payment Methods Payment Solutions 148

User Pilot

OCTOBER 19, 2024

Qualaroo is a powerful in-context survey tool designed to help you gather feedback directly from users as they interact with your brand on any channel. Why it’s worth considering : Qualaroo is particularly effective for gathering real-time insights from users while they are interacting with your brand, no matter the channel.

Software Review 105

Software Review Technical Review Software B2C 105

Intercom, Inc.

NOVEMBER 30, 2021

Powered by a modern business messenger , it scales your ability to answer more questions from more customers without increasing headcount, budget, or hours logged. HubSpot’s Service Hub brings all your customer service data and channels together in one place, and helps scale your support through automation and self-service.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

SaaStr

MAY 25, 2022

He also shares some eye-opening insights on how Expensify scaled over the years. Investors will invest in your business if: You have a strong brand. Expensify scaled by breaking through the clutter. These professionals had to earn their spot by selling Expensify subscriptions. Changing the way you think about business.

Scale 306

Scale Marketplace as a Service Advertising Business Model 306

Stax

MARCH 18, 2025

However, a SaaS company providing global HR and payroll solutions may have a few hundred customers paying a monthly or annual feein other words, making recurring payments over a longer period of time. Churn is the percentage of customers that end their subscriptions within a certain amount of time. Churn rate.

Scale 117

Scale Payment Services Payments SaaS Payments 117

Buffer Resources

JANUARY 7, 2025

Whether you're looking to automate marketing tasks, scale personalization, or increase your bandwidth, you'll find tools here to help. Then, it helps you craft posts about that content in your brand voice. This helps you catch and address recurring issues before they escalate and identify your biggest brand advocates.

AI Search 119

AI Search AI Social Media Marketing 119

SaaStock

JANUARY 25, 2019

Its focus is on helping companies handle financial routine and streamlining processes related to accounting, banks, stock, and electronic invoicing, among others. Vindi is a PCI-certified online payment platform for recurring billing. The tool supports multi-currency billing and electronic invoicing. Founded : 2011.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

SaaStr

AUGUST 3, 2022

Payments still materially accelerating overall growth to 16%, and predicting revenue growth from payments and merchant solutions to more than double that of subscriptions and SaaS. Software is more profitable than payments, usually, and Shopify is no exceptions. But Shopify is less and less a SaaS company because of it.

Payment Methods 283

Payment Methods Merchant Services SaaS Payments Payment Solutions 283

SaaStr

MAY 26, 2021

Take a look at this example from RevenueCat.com , that they put up almost pre-revenue, on how to deal with the headaches of managing iOS subscriptions. Especially not before you have a brand yourself. You can scale it up later over time. Yes, it’s a real problem that is also what RevenueCat solves. Whatever it is.

Outsourcing Services 293

Outsourcing Services Scale Leadership Mobile 293

SaaStr

DECEMBER 16, 2021

Determined to understand the disconnect, Peacock began watching customer behavior more closely and realized that customers spent lots of time reconciling bills and invoices on the Quickbooks platform. Create a flywheel that begins when a buyer first hears about your brand, all the way until they might need to talk to your support team.

Strategy 271

Strategy B2C Scale Payment Features 271