The Angel VC

APRIL 1, 2017

At the excellent SaaStr Annual 2016 conference about a year ago, a very experienced SaaS CEO said on stage that an internal recruiter can be a startup CEO’s secret superpower. Being willing to invest in an internal recruiter or talent manager (or more broadly, an HR person) early on requires pretty big balls a lot of confidence.

Sales Hiring 168

Sales Hiring Sales Recruiting Startup Software Review 168

User Pilot

APRIL 19, 2024

You will learn effective techniques for collecting and analyzing data , with practical tips on applying your findings to benefit your SaaS. These choices can make or break your SaaS company. Interviews. Interviews : Have one-on-one conversations to gather detailed information from individuals in your target audience.

Market Research 52

Market Research Sales Recruiting Marketing Underperforming Technical Team 52

Totango

OCTOBER 20, 2022

In some companies, customer success managers may play an active role in the sales process, helping sales representatives elicit customer goals and persuade buyers of product benefits. At other companies, CS managers may be assigned to follow up on sales during the customer onboarding phase. Persuasion Skills.

Sales Hiring 93

Sales Hiring Customer Success Sales Recruiting Technical Review 93

Sales Hacker

FEBRUARY 9, 2024

Wiza’s accuracy-obsessed B2B contact database offers 99% coverage of LinkedIn profiles as well as a powerful Chrome extension that enables you to access contact data while browsing LinkedIn profiles and when exporting from Sales Nav. During interviews, it’s easy for disappointment to creep in at this stage. That’s sales.

Sales Recruiting 67

Sales Recruiting AI Search AI B2B 67

User Pilot

NOVEMBER 30, 2023

You can collect feedback from your customer base via in-app surveys, feedback widgets, interviews, and by monitoring social media mentions and reviews. As such, product gaps are opportunities for SaaS products to improve and grow. Trigger surveys to spot market gaps Collecting customer feedback in SaaS is easy.

Underperforming Technical Team 105

Underperforming Technical Team Marketing Market Research Outsourced Development 105

Buffer Resources

SEPTEMBER 11, 2023

This is your street credibility and personal brand all rolled into one. Thanks to that hard work and consistency, I've established a personal brand grounded in credibility and respect, and grown my follower count to 45,000. The reality is that the best LinkedIn users are marketing machines. The ROI is insane.

Sales Recruiting 52

Sales Recruiting Sales Hiring Scale Social Media 52

SaaStr

JULY 9, 2019

Giraffe is a mobile job matching platform that helps medium skilled workers get access to opportunities and helps businesses to recruit staff faster, and easier, and more affordably than any other way. Well, you have to build a direct sales force. We said, “How important is Giraffe to you in your recruitment process?”

Scale 164

Scale Sales Recruiting Scaling SaaS Payments 164

OpenView Labs

NOVEMBER 30, 2021

And there’s more and more bifurcation between the ‘haves’ – the fast growers – and the ‘have nots’ of SaaS than ever before. The new data reveals a similar picture for private SaaS startups. . The game has changed when it comes to recruiting. Today growth appears to be all that matters. Attract great talent.

Payment Services 80

Payment Services Benchmarks SaaS Payments Merchant Services 80

OpenView Labs

APRIL 14, 2021

Over a thousand CEOs were interviewed about the #1 threat to their business and 80% said: a scarcity of skills in the job market. For every qualified candidate, there are myriad recruiters trying to snatch them up. Recruiters are fighting for a coveted slice of your time. Competition for top talent is fierce.

Sales Hiring 55

Sales Hiring Sales Recruiting Technical Review Technical Advisors 55

SaaStr

SEPTEMBER 27, 2019

As for Ryan, prior to G2 he was Senior Director of Global Marketing at Hubspot where among many other achievements, he scaled HubSpot’s marketing-generated sales revenue by 330% year-over-year. How did it change his mindset? * Does Ryan agree that marketing teams should always be held directly accountable to a number tied to revenue?

Sales Hiring 136

Sales Hiring Sales Recruiting Scale Software Review 136

User Pilot

JANUARY 26, 2023

We also look at a few excellent examples of inclusive product design in SaaS. You can achieve this by providing users with inclusive technology, like keyboards or mice, while in SaaS, this usually means making the UI more accessible and intuitive. How to recruit beta testers in-app. Are you ready to dive in?

Sales Recruiting 98

Sales Recruiting Interviewing Development Social Media 98

Chart Mogul

SEPTEMBER 19, 2019

But sales is the one thing founders cannot oversee — without it your startup will die. Between hiring, training, and helping new employees excel, iterating on customer feedback, building brand awareness, et al., Between hiring, training, and helping new employees excel, iterating on customer feedback, building brand awareness, et al.,

Sales Hiring 93

Sales Hiring Scale Sales Recruiting Startup 93

Sales Hacker

SEPTEMBER 16, 2019

One of the biggest decisions you can make when setting up your sales team is whether to focus primarily on inside or outside sales. They seem to be completely at odds, with one focused on clients with a high acquisition cost and high ACV (annual account value), the other focused on a high sales velocity. Hiring guide.

Sales Hiring 82

Sales Hiring Scale Sales Recruiting Payment Methods 82

ChurnZero

JULY 9, 2020

Sure, you won customers over to get the initial purchase, but what about your post-sale courting? These SaaS companies offer comprehensive training programs, resources, and events to their customers and even the larger professional community. Most companies’ event budget is allocated towards prospecting and brand awareness.

Retention 64

Retention Strategy Scale Sales Recruiting 64

SaaStr

DECEMBER 3, 2020

403: Sam Taylor is the VP of Sales and Success @ Loom, the startup that helps you get your message across by making it easy to record instantly shareable videos. As for Sam, prior to Loom, Sam spent over 4 years at Salesforce following their acquisition of Quip, a startup Salesforce acquired for $750M where Sam was also the 1st sales leader.

Scale 177

Scale Sales Hiring Sales Recruiting Sales 177

SaaStr

JULY 12, 2022

One of the first what How to Hire a Great VP of Sales at the New York Enterprise Tech Meet-Up (thank you to John Lehr and Work-Bench for setting this up). The Number One Thing You Can Do to Accelerate Your Business Post-Initial Traction is Hiring a Great VP of Sales. Then, we have this community in SaaS — SaaStr.

Sales Hiring 258

Sales Hiring Part-Time VPE VP of Engineering Sales Recruiting 258

User Pilot

NOVEMBER 21, 2023

Its main goal is to help you plan the efforts of the product, marketing, and sales team to maximize the impact of the launch. Assists in managing the launch timelines. Ensures that your sales and marketing efforts are aligned with the product’s features and benefits. Customer interview template.

Underperforming Technical Team 104

Underperforming Technical Team Sales Recruiting Social Media Market Research 104

Sales Enablement, SaaS and Growth

JANUARY 11, 2018

I subscribe to numerous podcasts that help me learn more about business and marketing, but also those further afield, in the hope that I can apply a learning or glean insight that can be leveraged in my sales enablement role. Recommended episode is: Sales Mistakes That Can Kill Your Startup & How To Avoid Them.

Sales Recruiting 100

Sales Recruiting Sales Hiring Sales Enablement Construction 100

Chart Mogul

SEPTEMBER 19, 2019

But sales is the one thing founders cannot oversee — without it your startup will die. Between hiring, training, and helping new employees excel, iterating on customer feedback, building brand awareness, et al., Between hiring, training, and helping new employees excel, iterating on customer feedback, building brand awareness, et al.,

Sales Hiring 52

Sales Hiring Scale Sales Recruiting Startup 52

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. In Today’s Episode We Discuss: * How Krish made his way into the world of SaaS and came to found one of India’s fastest growing SaaS companies in Chargebee?

Scale 132

Scale SaaS Payments Sales Recruiting Payment Services 132

Andreessen Horowitz

OCTOBER 16, 2023

One of the toughest challenges for founders — and especially technical founders who are used to focusing so much on product features over sales — is striking “product-market fit”. So in that shift from product-market fit to product-market-SALES fit, how much should you optimize your go-to-market for product… and even the other way around?

Product Marketing 80

Product Marketing Scale Sales Hiring Sales Recruiting 80

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. Dare I say SaaS. And at the risk of giving you a full Stripe sales pitch, don’t worry, that’s in my other talk.

Scale 157

Scale Payment Services Payment Methods Scaling 157

ProfitWell

FEBRUARY 11, 2020

We also have an episode of our series Protect the Hustle , during which Patrick interviews former Netflix culture pro Patty McCord, which preaches just the same. In it, Dan interviews Claire Lew , the CEO of Know Your Team , the software that essentially saves managers from becoming bad bosses. So, instead, challenge yourself.

Sales Recruiting 40

Sales Recruiting Underperforming Technical Team Interviewing Scale 40

Sales Hacker

AUGUST 11, 2020

This week on the Sales Hacker podcast, we speak with Wes Ulysse , Head of Sales, North America at Red Points, a SaaS company that’s leveraging AI and machine learning to protect brands’ online intellectual property. Wes started his professional career as an accountant for the New York City Ballet.

Sales Hiring 118

Sales Hiring Scale Artificial Intelligence Sales Recruiting 118

Intercom, Inc.

DECEMBER 19, 2018

Here at Inside Intercom, we did a lot of growing too – adding new editors in Dublin and San Francisco, saying farewell to others , and entirely redesigning this publication right here, creating a brand new platform for our range of content. Analytics, biz ops, marketing, sales, support, recruiting, finance, HR. ” On Sales.

Scale 150

Scale Sales Recruiting Underperforming Technical Team Sales Hiring 150

SaaStr

MARCH 18, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. Dare I say SaaS. And at the risk of giving you a full Stripe sales pitch, don’t worry, that’s in my other talk.

Scale 119

Scale Payment Services Payment Methods Sales Hiring 119

SaaStr

JANUARY 28, 2020

And then, we ripped it out and Aaron went and talked to some of the top SaaS companies from today and added the case studies. Maria is one of the top SaaS leaders in marketing, just finished up the CMO Vanna plan, which IPOed. This is the best of times in SaaS, right? We wrote a book together. Aaron : Yeah. Maria : Yeah.

Sales Hiring 210

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 210

ProfitWell

NOVEMBER 5, 2019

Plus, sales advice from a master and why the freemium model isn’t going anywhere. We know social proof —reviews, social likes, online mentions, and testimonials for products, services, or brands—has a powerful psychological effect on customers. Why do indie hackers give up on sales too soon? Your top subscription news.

Sales Recruiting 40

Sales Recruiting Software Review Acquisition Subscription 40

ProfitWell

JANUARY 13, 2020

We have an interview with marketing transformation-driver, thought leader, and mentor James Sivis from Wonderlic on why. Because they say they needed their brand to represent an inclusive, science-centric attitude. It’s interesting because, too often with branding, you forget to take a step back with a critical eye on your own brand.

Sales Recruiting 52

Sales Recruiting Sales Hiring Subscription Payment Features 52

SaaStr

JULY 1, 2021

What’s the secret to SaaS success at YCombinator? We work with brands across the industry, like IBM, Disney, Intuit, Microsoft to help them build better products to understand what their users are doing. It became a part of our interview questions. What questions do you ask in the interview? You hire a search firm.

VP of Engineering 261

VP of Engineering Sales Hiring Sales Recruiting Underperforming Technical Team 261

SaaStr

JANUARY 21, 2020

Justin Welsh, former SVP of Sales at PatientPop explains how he started in SaaS in 2009 as the second sales hire at Zocdoc. Justin used Sales Culture to grow a successful PatientPop team to 140 employees and 55 million in revenue. Justin Welsh | SVP Sales @ PatientPop. Want to see more content like this?

Sales Recruiting 257

Sales Recruiting Sales Hiring Scale Sales 257

User Pilot

MARCH 21, 2024

User sentiment data regarding the positive and negative emotions the user experiences while interacting with your brand. Behavioral data delves into how ideal users make purchasing decisions and interact with brands. Demographic data includes characteristics such as age, gender, education, and job.

Sales Recruiting 105

Sales Recruiting Underperforming Technical Team Interviewing Social Media 105

SaaStr

MARCH 3, 2020

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years. Roughly 90%.

Sales Hiring 155

Sales Hiring Sales Recruiting Scale CTO Hire 155

SaaStr

SEPTEMBER 24, 2019

It’s really interesting, just as a general SaaS business, but we also have a fairly unique aspect to our business, which is that we are entirely work from anywhere. We also have a very large SaaS business, that does device and IOT data. You guys know what the deal is then. We don’t say distributed or remote.

Sales Hiring 178

Sales Hiring Scale Technical Review Sales Recruiting 178

Sales Hacker

SEPTEMBER 30, 2019

This week on the Sales Hacker podcast, we talk to Vikas Bhambri , SVP of Global Sales and Customer Experience at Kustomer. Vikas is a well-respected sales leader in NYC and comes from a sales engineering and product background, with more than 20 years experience. Subscribe to the Sales Hacker Podcast.

Sales Hiring 50

Sales Hiring Startup Scale Sales Recruiting 50

SaaStr

AUGUST 20, 2020

343: Kyle Parrish is the Head of Sales @ Figma, the company that helps teams create, test and ship better designs from start to finish. In Today’s Episode We Discuss: * How Kyle made his way into the world of SaaS and sales and came to be Head of Sales at one of the fastest-growing companies in Figma. What worked?

Sales Hiring 199

Sales Hiring Sales Recruiting Scale Technical Advisors 199

SaaStr

NOVEMBER 28, 2021

We’ve had some legendary SaaS greats over the years. From the very first episode with Tiago Paiva, Founder, and CEO of now $10B Talkdesk to Mark Roberge, our most downloaded podcast episode of all time , our podcast has been host to the very best in SaaS since 2016. You never get to spend less time in sales as a SaaS CEO.

Scale 179

Scale Sales Hiring Sales Recruiting Scaling 179