SaaStr

JUNE 4, 2019

I actually worked in sales for five and a half years and that’s probably why I have tended to gravitate to B2B marketing. Worked as an AE and then a sales manager. Decided to go to business school, did that for a little bit and then came out in management consulting, a company. So, they’re a B2B piece.

Sales Recruiting 171

Sales Recruiting Scale Underperforming Technical Team Pricing 171

Incredo

NOVEMBER 21, 2019

Have you noticed one of the latest and growing trends in the worklife? If sounds like this topic can help you generate more SaaS sales with less risk, we are starting! In reality, creating collateral for affiliates, recruiting, training and motivating affiliates takes a lot of effort.

SaaS Payments 139

SaaS Payments Payment Methods Merchant Services Sales Recruiting 139

Sales Hacker

DECEMBER 30, 2020

B2B sales is always changing, but nothing could’ve quite prepared us for the wild ride that 2020 ended up being. While most of us have settled into the new normal and the challenges that come with it, sales leaders are looking ahead with uncertainty. Best Sales Statistics to Know in 2021. Short on time? What this means for you.

Sales Recruiting 125

Sales Recruiting Sales Hiring Underperforming Technical Team Revenue 125

User Pilot

NOVEMBER 30, 2023

Keyword research and industry reports are two ways to track market trends and identify arising opportunities. Industry events, like Product Drive , are an opportunity to catch up with the trends in the sector. How do you recruit your interviewees? Use Google Trends to track interest in keywords related to your niche.

Underperforming Technical Team 91

Underperforming Technical Team Marketing Market Research Outsourced Development 91

Sales Enablement, SaaS and Growth

JUNE 26, 2018

Today, everyone working in and around sales and marketing knows that bots are hot, in vogue and quite simply, of the moment. In my role leading sales enablement at HubSpot in EMEA, we deliberately carve out time to think about ways to leverage tools, technology and software that will make sales reps more effective.

Sales Enablement 100

Sales Enablement Scale Sales Recruiting Sales Hiring 100

OpenView Labs

DECEMBER 21, 2020

Every year we ask the OpenView network to weigh in, and this time around many folks unsurprisingly made predictions around a trend most of us in SaaS had to adapt to (and, to be honest, are still figuring out) in 2020: remote work. The prevailing go-to-market structure for SaaS companies in the last decade is through an inside sales team.

SaaS Payments 96

SaaS Payments Payments Payment Services Payment Solutions 96

User Pilot

JULY 9, 2023

User experience covers all customer interactions with the brand and focuses on aspects like customer satisfaction, enjoyment, and perception of the product value. User experience, on the other hand, is a wider term describing the emotional aspect users feel during all interactions with the brand. Modal recruiting test participants.

User Experience 90

User Experience Sales Recruiting Scale Interviewing 90

Tom Tunguz

FEBRUARY 2, 2016

As machine learning continues to become a key differentiator among SaaS products, a secular and positive trend, startups are learning how to sell the promise of the software better and better. These are some of the objections customers raise during those sales pitches. For SaaS companies, sales velocity is a competitive advantage.

Sales Recruiting 100

Sales Recruiting Software Machine Learning Artificial Intelligence 100

User Pilot

NOVEMBER 21, 2023

Assess the effectiveness of your launch by tracking feature engagement and adoption. Its main goal is to help you plan the efforts of the product, marketing, and sales team to maximize the impact of the launch. Assists in managing the launch timelines. Google Trends. To evaluate your in-app messages, use flow analytics.

Underperforming Technical Team 86

Underperforming Technical Team Sales Recruiting Social Media Market Research 86

Neil Patel

DECEMBER 23, 2020

NLP software helps by analyzing social posts, reviews, and user-generated content related to your brand. Identifying Trends with Natural Language Processing. You’ve probably used a news aggregator or RSS feed before to find regular information about a specific brand, product, or topic area. Scaling Content Creation.

Artificial Intelligence 145

Artificial Intelligence AI Search Scale Marketing 145

Sales Enablement, SaaS and Growth

JANUARY 11, 2018

I enjoy the semi-structured format and conversational tone of podcasts, which in my mind makes them more engaging and less scripted than webinars. The calibre of speakers is first rate and a broad range of crucial startup topics, from product right the way through to recruitment and legal are covered.

Sales Recruiting 100

Sales Recruiting Sales Hiring Sales Enablement Construction 100

Sales Hacker

SEPTEMBER 16, 2019

One of the biggest decisions you can make when setting up your sales team is whether to focus primarily on inside or outside sales. They seem to be completely at odds, with one focused on clients with a high acquisition cost and high ACV (annual account value), the other focused on a high sales velocity. Hiring guide.

Sales Hiring 81

Sales Hiring Scale Sales Recruiting Payment Methods 81

Sales Hacker

FEBRUARY 28, 2020

Social selling became a buzzword around 2014 in the sales industry, and it’s already becoming outdated and ineffective for teams that use LinkedIn as just another inbox. Actively Engage with People (Don’t Post and Ghost). LinkedIn profiles were meant to showcase your experience and expertise to recruiters and hiring managers.

Strategy 91

Strategy Sales Recruiting Sales Hiring Social Media 91

Sales Hacker

JULY 3, 2018

We’ve been compiling this sales automation tools list for a while, trying to figure out the best way to get the information out there. There are a number of existing resources available on sales automation, but they don’t offer use cases and examples of how to put the tools to action. What Is Sales Automation?

Scale 65

Scale Outsourcing Services Sales Recruiting Outsourced Development 65

Unbounce

OCTOBER 18, 2021

When done right, marketing can be about more than return on investment or brand metrics. When we talk about “marketing that moves,” global brands like Nike or Dove easily come to mind. Sounds like a big opportunity for talent-starved companies to recruit, right? But a great story doesn’t mean success is easy for the team.

Artificial Intelligence 136

Artificial Intelligence Marketing Scale Sales Recruiting 136

Chart Mogul

SEPTEMBER 19, 2019

But sales is the one thing founders cannot oversee — without it your startup will die. Between hiring, training, and helping new employees excel, iterating on customer feedback, building brand awareness, et al., there are hundreds of activities you can engage in on a daily basis. But the one thing you must think about is sales.

Sales Hiring 93

Sales Hiring Scale Sales Recruiting Startup 93

User Pilot

JANUARY 26, 2023

Finally, including all your users, especially those from traditionally excluded groups, can increase their loyalty, and improve user retention and your brand’s reputation. How to recruit beta testers in-app. Main UI, modals , and account management. Engagement emails, win-back emails , feedback emails.

Sales Recruiting 94

Sales Recruiting Interviewing Development Social Media 94

Neil Patel

JANUARY 20, 2021

Your content’s reach has a lot to do with engagment — that is how many people like, react, comment, or share your post. Engagement rates are way up — but organic reach is way down. To increase engagement and optimize user experience, content is tailored to each user’s individual interests. Absolutely.

Social Media 145

Social Media Software Review Branding Engagement 145

SmartKarrot

APRIL 4, 2022

Role: Customer Success Manager. As a Customer Success Manager, you will be involved in all aspects of account management, training, support, driving value, and being a trusted client partner by serving as the primary contact for the onboarding of new customers, the training of platform end users, as well as post-go-live support.

Sales Recruiting 19

Sales Recruiting Customer Success Sales Hiring Systems Review 19

Intercom, Inc.

NOVEMBER 11, 2021

Users are recruiting your product to reach a specific outcome in their lives — whether that’s catching a flight to reunite with their families or using a productivity app to meet a deadline and impress their boss. Liam: You’ve launched a brand new podcast called Value Paths. This isn’t the first we’ve heard from Samuel.

Onboarding 254

Onboarding Sales Hiring Sales Recruiting Underperforming Technical Team 254

SmartKarrot

FEBRUARY 23, 2022

Partner with Commercial Sales, Engineering, and Product Management to drive overall customer satisfaction. Act as a customer advocate within the organization, identifying future software requirements, industry trends, and opportunities to make product recommendations and feed Voice of Customer.

Sales Recruiting 19

Sales Recruiting Customer Success Sales Hiring Technical Review 19

SaaStr

NOVEMBER 2, 2019

Billion story from its launch in 2008 to its 2018 acquisition by Recruit Holdings. Hear about the early days of Glassdoor; tactical lessons on scaling—from building a business model and recruiting an all-star management team to advice on building a compelling, innovative company culture; and learn whyGlassdoor’s $1.2

Scale 128

Scale SaaS Payments Sales Recruiting Payment Services 128

Chart Mogul

SEPTEMBER 19, 2019

But sales is the one thing founders cannot oversee — without it your startup will die. Between hiring, training, and helping new employees excel, iterating on customer feedback, building brand awareness, et al., there are hundreds of activities you can engage in on a daily basis. But the one thing you must think about is sales.

Sales Hiring 52

Sales Hiring Scale Sales Recruiting Startup 52

ChurnZero

JULY 9, 2020

Sure, you won customers over to get the initial purchase, but what about your post-sale courting? They have loyal followings and student-customers who proudly display their certifications on LinkedIn to not only show off their product proficiency, but also their brand affiliation. . Spread Wisdom With Webinars. That’s no surprise.

Retention 64

Retention Strategy Scale Sales Recruiting 64

User Pilot

MARCH 21, 2024

They help you understand your target audience better so you can connect and engage them more easily. The customer profile template contains different types of data, including: Product engagement data such as product usage patterns and interactions with different features of the product. Want to get started with customer profiling?

Sales Recruiting 97

Sales Recruiting Underperforming Technical Team Interviewing Social Media 97

Upscope

MAY 24, 2019

The KONE CX program was expanded to the entire company not just one section, they expanded it to R&D, sales, marketing and finance. A focus on the customer may also not have been in their DNA from the top down as their own executives were saying that senior management rarely met customers outside of a sales or marketing environment.

Strategy 99

Strategy Sales Hiring Airlines Underperforming Technical Team 99

SmartKarrot

APRIL 13, 2020

As companies are increasingly interested to use SaaS as a winning strategy, several recent trends in 2020 have been observed amongst top SaaS businesses: In 2020, it is very important for SaaS businesses to create customer-success functions and take a more proactive approach towards customer success management. Customer Support.

SaaS Payments 19

SaaS Payments Payment Solutions Payment Services Sales Recruiting 19

SaaStr

JANUARY 21, 2020

Justin Welsh, former SVP of Sales at PatientPop explains how he started in SaaS in 2009 as the second sales hire at Zocdoc. Justin used Sales Culture to grow a successful PatientPop team to 140 employees and 55 million in revenue. Justin Welsh | SVP Sales @ PatientPop. I was a local sales manager or regional manager.

Sales Recruiting 261

Sales Recruiting Sales Hiring Scale Sales 261

Intercom, Inc.

APRIL 22, 2019

For us, that first fit was with growing sales teams. We were very, very focused on that fit – to be even more specific, on growing sales teams for high-tech products. That was essentially the Boomi sales team, so I could personally relate to them. We focused on daily active users as our north star engagement metric.

Scale 156

Scale Scaling AI Search Underperforming Technical Team 156

SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. They need fewer sales as a percentage of overall employees.

Payment Solutions 149

Payment Solutions Pricing Payments Payment Services 149

SaaStr

FEBRUARY 18, 2020

Maria and Anthony present the CEO and CMO playbook of how the CEO and CMO can partner with other members of the team to grow sales and marketing. I learned so much from you, from, we talked about category creation, why brand matters in B2B. Maria : I mean, I’ve talked to over 60 recruiters. Join us at SaaStr Annual 2020.

Scale 214

Scale Sales Recruiting Sales Hiring Underperforming Technical Team 214

SmartKarrot

APRIL 9, 2021

Role: Director of Customer Success Location: Columbia, MD, US Organization: Authority Brands As a Director of Customer Success, you will measure and manage customer success, engagement, and support. Primary contact between 10 brand leaders and the GPO (Group Purchasing Organization).

Customer Success 10

Customer Success Sales Recruiting Marketplace as a Service Consulting 10

Sales Hacker

JANUARY 28, 2021

That idea might sound crazy, but it’s actually part of a new trend sales organizations are using to hit their revenue targets. Social selling is a way for sales professionals to use social media platforms to connect with prospects and start building relationships. LinkedIn Profile Tips for Sales Reps.

Sales Recruiting 119

Sales Recruiting Technical Review Sales Hiring Software Review 119

Sales Hacker

OCTOBER 7, 2021

Women in sales often have a polarizing experience. In the Sales Hacker video series Aha Moments , I asked 10 women: “What is one ‘aha moment’ you’ve had in your sales career?”. The conversations that followed were so authentic and encouraging that we decided to expand this conversation to other badass women in the sales world.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

User Pilot

APRIL 30, 2024

Software as a Service offers specialized tools for product growth , CRM, project management, ERP, collaboration, financial management, customer service, and marketing automation. Typeform offers interactive surveys , customization options, and logic jumps for engaging and versatile online interactions.

SaaS Payments 84

SaaS Payments Payment Services Payment Methods Payment Solutions 84

Sales Hacker

MARCH 2, 2020

And for leveling up your sales skills, nothing beats a good sales book. So what are the best sales books for helping you reach peak performance? Have been recommended by sales professionals. Here’s how you can find the sales books that are most relevant to you. Here they are… The 97 Best Sales Books in 2020.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

SmartKarrot

DECEMBER 29, 2020

Collaborate with Sales to lead annual and quarterly business planning cycles. Analyze business and customer trends, identify opportunities and help create scalable strategies for growth. Develop, grow, and maintain the relationship between the Tealium and clients, with a focus on client retention, sales and revenue growth.

Customer Success 10

Customer Success Sales Recruiting Outsourced Development Systems Review 10