SaaStock

MARCH 29, 2019

Don’t overextend your resources when testing new SaaS growth ideas. Here is what he writes: Kieran Flanagan , VP of marketing at HubSpot, shared some interesting insights on approaching new ideas for scaling up your business. Work on developing your brand. So consumers turn to brands. Full post.

Scale 103

Scale Sales Hiring CTO Hire Social Media 103

Natalia Luneva

APRIL 30, 2021

Announcing new features, increasing customer satisfaction and retention are among the top functions of an online community. . #1 Our community is the best way for us to inform our customers about upcoming updates and new features. For example, before releasing/starting to develop a new feature, we run it by our community first.

Marketing 98

Marketing Social Media SaaS New CTO 98

Intercom, Inc.

APRIL 22, 2021

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. And Digg is an iconic brand, really amazing products in its time.

Technical Review 274

Technical Review Leadership VP of Engineering CTO Coach 274

ProfitWell

JANUARY 24, 2020

We know brand awareness is important, but are you going too far? Your top subscription news. We know the idea of “brand affinity” has been this sort of buzz-worthy, industry-trending topic. getting people to actually like their brands. Brand awareness is just one piece of a much bigger puzzle. Do you like me?

Sales Recruiting 40

Sales Recruiting CTO Hire New CTO Sales Hiring 40

Kellblog

JANUARY 29, 2020

pre-seed, seed, seed-plus [1]) and one of the things I’ve noticed is that many founders cannot clearly, succinctly, and confidently answer some basic questions about their businesses. ” I’m admittedly fanatical about this, but I want to know what it says on the target buyer’s business card [3].

Startup 99

Startup Sales Hiring CTO Hire New CTO 99

Outseta

APRIL 11, 2019

Until that day comes I’ll continue to work with another business; it’s something that I need to do to cover my living expenses, but it’s also been hugely beneficial to me. What if instead you can hire that CTO that you’ve always admired, who has a track record of success with several previous ventures.

CTO Hire 52

CTO Hire Sales Hiring B2B New CTO 52

ProfitWell

DECEMBER 6, 2019

Your top subscription news. What’s the return on investment of your mom? The question is not whether a CSM is a valuable asset to a SaaS business, but rather, how valuable are they? This helps brands manage customer-facing functions in their entirety, from marketing and advertising to research, care, and social engagement.

Scale 43

Scale CTO Hire Sales Hiring New CTO 43

ChurnZero

DECEMBER 9, 2022

But promotional paths are a-changing, according to a time-series by Spencer Stuart summarized in Harvard Business Review’s “ Finding the Right CEO.” Additionally, “leapfrog” candidates—those who come from a level below the C-suite, such as senior vice presidents—now make up roughly 5% of new chief execs.

CTO Coach 52

CTO Coach Customer Success VP of Engineering CTO Hire 52

Chart Mogul

MARCH 9, 2020

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. Buffer’s mission is to empower their customers to build their brand and engage their audience on social media. The Solution: Invest in a revamped data infrastructure.

Payment Solutions 52

Payment Solutions Payment Features Payments Outsourcing Services 52

OpenView Labs

OCTOBER 5, 2021

Every business wants growth, but how growth is defined and achieved can be very different depending on the kind of business you’re talking about. Hila has a unique perspective, having worked in both types of businesses. Previously, she was the VP of Growth at Acorns, a consumer app for micro investing. .

B2C 65

B2C B2B New CTO Acquisition 65

SaaStr

DECEMBER 3, 2020

To date, they have raised over $73M from some of the best in the business including Sequoia, Kleiner Perkins, General Catalyst and Point Nine to name a few. Are marketing becoming the new sales team with their content being used more and more in the sales funnel? I was too busy chugging Kool-Aid at Salesforce.

Scale 182

Scale Sales Hiring Sales Recruiting Sales 182

Point Nine Land

APRIL 9, 2021

Having invested in 9 B2B marketplaces and gathered data from 20+ different investors, here are our findings on what it takes to raise money in 2021 for B2B marketplaces. A technical co-founder or CTO is always a great-to-have at this stage and becomes a must-have as the business scales beyond seed. Team ???????????

Marketplace as a Service 59

Marketplace as a Service Payments B2B SaaS Payments 59

Audacix

JULY 18, 2022

Taking shortcuts diminishes you and your teams ability to truly understand, harness and exploit the DevOps' potential to supercharge your business results. Not only is this sound business practice, but also a great way to increase knowledge sharing and collaboration between, otherwise highly protective, stakeholders. And here you are.

DevOps as a Service 52

DevOps as a Service Technical Review CTO Coach Underperforming Technical Team 52

Unbounce

SEPTEMBER 24, 2018

Twenty-two marketing experts took the stage to give new solutions to old challenges and actionable solutions to new ones—not to mention the food, people, games, swag and after-parties that made it the best CTAConf yet. This year’s theme was “The Marketing Revolution” in response to the fact that marketing has changed. Speechless.

AI Search 73

AI Search AI Artificial Intelligence Content Marketing 73

SaaStr

SEPTEMBER 26, 2019

I looked back at our investment memo, it was a 2K ACV when Jason invested after Y-C. For instance, my first rep from Marketo, he was the first rep at Marketo in New York. The peak of your day starts around 3:00PM because that’s when New York wakes up. And we were acting as the CTO of Gap and whatever, another title.

Scale 141

Scale Sales Hiring Sales Recruiting Technical Advisors 141

SaaStr

JANUARY 17, 2024

They want to use AI to transform their business and how they and their employees work. Benjamin added, “I think a lot of people think about this new AI technology as something that’s gonna just come in and like work from day one. ” What are the Most Important Investments that Ensure a Future 50 Company Can Adopt?

AI 256

AI Enterprise Artificial Intelligence compliance 256

SaaStr

NOVEMBER 21, 2019

Since 2010 we’ve seen more startups, funds, and capital than ever before, but with this drastic increase, investors are seeing unexpected new trends reshaping the future of the industry. The panel that we are in is called Is Seed the New Series A, and this is a question that I’ve been asking informally yesterday and today.

New CTO 152

New CTO Sales Hiring B2C CTO Hire 152

SaaStr

MAY 2, 2019

Vlad will highlight what defines success in each stage of the growth journey, and how to create a winning business with the right product, team, and culture. Jonathan: And you describe yourself as a technologist first, or a business person? When the founder is a technologist versus a business leader? Jonathan : Hotel business?

Scale 152

Scale Business Sales Hiring CTO Hire 152

SaaStr

MARCH 12, 2019

Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. Prior to their IPO, New Relic raised over $214m in funding from some of the best in the business including Benchmark, Insight Venture Partners and Blackrock, to name a few.

Scale 181

Scale Enterprise Scaling Sales Hiring 181

SaaStr

AUGUST 15, 2020

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company.

Payment Methods 213

Payment Methods Merchant Services Scale Payments 213

SaaStr

SEPTEMBER 18, 2020

376: In part two, ZoomInfo founder and CEO Henry Schuck shares how he built a business from scratch and grew it into one of the most successful IPOs of the 21st century—and what it was really like…the good, the bad, and most of all, the ugly. You start this business. They’ve invested in all of these other businesses.

Sales Hiring 245

Sales Hiring CTO Hire Scale Investment 245

SaaStr

APRIL 16, 2019

Going above and beyond, being thoughtful and we try to say, how do we infuse Southern hospitality into our brand and make that a differentiator rather than being stressed about the fact that there are some negatives of being where we are. There’s no replacement for what customers can do for your business. This was a problem.

CTO Hire 161

CTO Hire Travel Underperforming Technical Team CTO Coach 161

Andreessen Horowitz

NOVEMBER 28, 2023

About My First 16 Our new video podcast series My First 16 features interviews with founders and CEOs of fintech companies about how they acquired their initial customers and the hard lessons they learned along the way. Seema: You’ve got about three phases in the business model. I wasn’t necessarily enjoying myself.

Merchant Services 80

Merchant Services Payment Methods Payments Payment Solutions 80

Neil Patel

JULY 7, 2021

Experience is kind of the holy grail when it comes to customer interaction, from marketing and sales to customer service and brand loyalty. When do we actually achieve a great customer experience in our brands ? Is it something we just have to continually improve and build on as new opportunities roll out?

AI Search 124

AI Search CTO Hire Scale Artificial Intelligence 124

SaaStr

MARCH 20, 2019

Prior to founding Twilio, Jeff was the Founder & CTO @ Nine Star Inc and enjoyed a spell at Amazon as a Technical Product Manager. Before that, he worked for 12 years at Trilogy, where he held key leadership roles helping the company grow from a start-up to a $300 million business. One of them, I was the first CTO of Stubhub.

Underperforming Technical Team 129

Underperforming Technical Team Development Software New CTO 129

BetterCloud

SEPTEMBER 25, 2019

As part of this partnership, Dropbox has made a $5 million investment in BetterCloud. Later this year, Dropbox will offer their customers a new solution called BetterCloud for Dropbox, allowing businesses to enforce custom security policies, scan content for sensitive data, and automate critical processes.

New CTO 53

New CTO CTO Investment SaaS 53

Mucker Capital

APRIL 6, 2023

Are there types of companies, market segments, industries, or business models where PLG does not make sense? If you're generating something that's brand new, like a brand new category, nobody understands about it. You need to invest at least a year or even two years. Hila is a mentor with Mucker Capital.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

Outseta

NOVEMBER 19, 2019

There’s typically direct responsibility for revenue performance, although the marketer’s impact on a business’ bottom line is less cut-and-dry than their counterparts in sales. This doesn’t mean that I’m making all of the right decisions or investments—far from it—but it does mean that I’m given the benefit of the doubt.

Sales Hiring 50

Sales Hiring CTO Coach CTO Hire Underperforming Technical Team 50

Intercom, Inc.

JULY 21, 2022

Intercom was created out of an epiphany in a small Dublin coffee shop because we realized that the impersonal, transactional way of doing business online just wasn’t cutting it for customers anymore. Ever since the beginning, our mission has been to make internet business personal, and the podcast has played a big role in that.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

SaaStr

MARCH 3, 2020

And then last resort is somebody out of a big company like Salesforce, Oracle, again for all the reasons that had been stated before, but those are people that, generally speaking, you’re not going to be comfortable walking to a scenario without any brand, without customers, without potentially even a pitch and a message. New category.

Sales Hiring 162

Sales Hiring Sales Recruiting Scale CTO Hire 162

Sales Hacker

AUGUST 18, 2020

Building a business in Europe [14:37]. We’ve got two sponsors, including a new one called Sapper Consulting. Walk us through the basic business model. Brandon Meyers: There’s kind of an evolution of our business, and maybe I can take you guys through that as well. Subscribe to the Sales Hacker Podcast.

Subscription 106

Subscription Payment Features Scale Underperforming Technical Team 106

Sales Hacker

JUNE 12, 2020

How to overcome no brand in market. How to overcome no brand in market (01:23). ? Business starts with “busi” (23:00). ? This is all about those David and Goliath situations we all face early on in our business. How to overcome no brand in market (01:23). First and foremost, overcoming no brand in market.

Enterprise 69

Enterprise CTO Hire Startup Technical Cofounder 69

SaaStr

APRIL 18, 2019

My father was an entrepreneur, but he was building pump companies, very different businesses. And my education, I went to MIT to study mechanical engineering, and I think I would have thought I was going to go into the pump business like my father. And my father was in pump business. This was in 1997, and I spent two years.

Sales Recruiting 178

Sales Recruiting VP of Engineering Scale SaaS Payments 178

Intercom, Inc.

JULY 9, 2020

. “The real advances in SEO come from people trying things out and sharing them with the community” Alexa: You mentioned trial and error there and given that SEO is really a new discipline, how has trial and error helped you be at the forefront of a discipline that has emerged within your career span? Kevin: Absolutely.

Technical Review 199

Technical Review Scale Underperforming Technical Team Software Review 199

OPEXEngine

NOVEMBER 11, 2020

This made it hard to chart a clear course: Jebbit’s message to the market was a bit too broad, causing Sales to bring in customers across a range of personas, prompting CS to invest extra resources to keep a wide variety of customers engaged.”. The Business Case for Customer Health Scoring. Drive new levers of growth.

Startup 91

Startup Scale Systems Review Technical Review 91

Tom Tunguz

OCTOBER 24, 2021

Great to see a lot of repeat attendees and some new ones. A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. Lionetti, the CMO at Confluent, and most recently, the CTO from Zendesk, Adrian. I’m Travis Bryant.

CTO Coach 128

CTO Coach Sales Hiring Sales Recruiting CTO Hire 128

SaaStr

APRIL 9, 2019

Flexible integration with any other software, hardware or business workflow applications. And then, invest your energy and time into the product. And also, we always prioritize the features requested by our existing customers over the new prospects. If all of us get better, guess what, your business will get better.

Sales Hiring 136

Sales Hiring Scale CTO Hire Marketing 136