User Pilot
MAY 1, 2024
Before starting his own venture, Lenny worked in the product and engineering teams of companies like Airbnb and Neustar. Renowned for his tenure on Airbnb’s product team, Lenny’s professional journey truly began in 2010 when he served as the CEO of a budding startup named “Localmind.” Lenny’s Podcast homepage.
OpenView Labs
JULY 20, 2020
Interviewing is hard , and interviewing candidates for sales roles can be doubly so. Why is effective interviewing so important? The true cost to a company of a bad sales hire making $50k annually can be $380k , meaning the stakes for each hire are almost 8x an individual’s salary. How not to interview for sales.
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Intercom, Inc.
JUNE 10, 2020
I hope this post allows people and teams to safely talk about Product Judgment. If you ever had to face a Manager, Director or Exec as they make bad product decisions and you’re struggling to persuade them otherwise, this post will help you. It takes years to build, and therefore ranges from very weak to very strong.
SaaStr
SEPTEMBER 24, 2020
You know how everyone says you'll never look and wish you'd kept a bad VP as long as you did? How to interview them and qualify them. Because to scale, you are going to need to add a true management team, and then a second one, and then layers of management. The fewer weak hires they continue to make.
User Pilot
NOVEMBER 30, 2023
A market gap can be caused by missing functionality or poor user experience. Tracking user behavior in-app enables product teams to find ways to improve product experience. You can collect feedback from your customer base via in-app surveys, feedback widgets, interviews, and by monitoring social media mentions and reviews.
OpenView Labs
JANUARY 8, 2021
What’s your biggest weakness? Great interview questions tell you who a person is, what motivates them, how they think and solve problems, and what they’d be like as a teammate. To help us all conduct better interviews, we asked some of the smartest leaders in SaaS to share their favorite questions. It’s just not productive.
User Pilot
SEPTEMBER 14, 2023
TL;DR Customer discovery questions enable product teams to better understand customer needs and problems so that they can build products that the potential customer truly needs. To collect the necessary data, you can conduct customer discovery interviews or trigger in-app surveys. What are customer discovery questions?
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