User Pilot

MARCH 20, 2024

TL;DR Software monetization helps generate revenue using various new business models to reinvest in development and enhancements. The subscription model offers ongoing access for a fee, ensuring updates and steady income. The open-source model creates revenue by charging for beyond-the-basics services.

Software 59

Software Revenue Strategy Advertising 59

Sales Hacker

MARCH 7, 2022

Just ask Frank Cespedes , Senior Lecturer in the Entrepreneurial Management Unit at Harvard Business School. He has so much sales and management knowledge he could write a book on it — and, in fact, he’s written seven, including “Sales Management That Works: How to Sell in a World That Never Stops Changing.”

Technical Review 83

Technical Review Sales Marketplace as a Service Banking 83

Sales Enablement, SaaS and Growth

MARCH 23, 2020

David Cancel of Drift often talks about letting your ideas “ cross-pollinate ” and mental models can be a catalyst for that. I leveraged many of the 52 mental models while working at various software as a service (SaaS) companies, but in truth, they can be applied anywhere, regardless of industry. Network effects (marketplace).

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

Andreessen Horowitz

AUGUST 30, 2023

For those that don’t know, the title of this post is a play on the book Barbarians at the Gate , by Bryan Burrough and John Helyar, which chronicles the battle to buy RJR Nabisco in 1988.) How many small Shopify merchants might want the exact same service? Inside sales? The curves simply do not meet. All of them! None of them.

VP of Engineering 94

VP of Engineering AI Payment Methods Generative AI 94

Point Nine Land

MARCH 18, 2019

This came to define a new go-to-market strategy for many marketplaces or, as they came to be known, SaaS-enabled marketplaces. In some cases, the SaaS was even given away free in the hope of driving adoption before monetizing on the marketplace. In other words, we may see users coming for the network and staying for the tool.

Marketplace as a Service 50

Marketplace as a Service Payment Features Scale Pricing 50

Intercom, Inc.

APRIL 18, 2019

They noticed that a big design conference was coming to town, and all the hotels were booked. They didn’t know it at the time, but they had also created an entire business category: an on demand, short-term rental marketplace, which has shot the value of their business north of $38 billion. So how can we do more of that?

Scale 112

Scale Sales Recruiting Marketplace as a Service Sales Hiring 112

User Pilot

APRIL 10, 2023

Dropbox, Slack, and Grammarly are great examples of companies that have successfully harnessed the power of the freemium model to drive growth. Book the demo ! Freemium is a business model which gives users free access to the product. If you want to see how Userpilot can help you pull it all off, book the demo!

Strategy 76

Strategy SaaS Onboarding Marketplace as a Service 76

Neil Patel

APRIL 1, 2021

The Ellevest Instagram bio works because it clearly states who the business is for (by women, for women), the industry it’s in (financial services), and the type of business model it uses (membership-based). This gives the reader a good idea of the target audience and what they’ll achieve through the service.

Social Media 137

Social Media Business Marketplace as a Service Branding 137

OPEXEngine

OCTOBER 5, 2021

Over the past decade, software has created tremendous value for investors and businesses, thanks largely to its transformative effect on the economy , its role in developing new cloud-based business models, and its ability to increase efficiency in operations. Embrace the cloud operating model. Sticky after all.

Software Review 52

Software Review DevOps as a Service Software Underperforming Technical Team 52

SaaStr

SEPTEMBER 3, 2019

So I have thought for a really long time, and I wrote a book about this, but the more I think about how to drop the cost of user acquisition, the more clear it becomes to me that it’s not about the typical model that people have in their mind when they’re thinking about this, and the typical problem set that people are trying to solve.

Acquisition 141

Acquisition Software Review Payment Methods Marketplace as a Service 141

Intercom, Inc.

DECEMBER 13, 2018

As Workplace’s global head, Julien Codorniou has been spending the past few years exploring how to make his department align with Facebook’s mission while executing an entirely different business model that relies on companies promoting community within their workforce. Julien: We’ve read a lot of books.

Scale 151

Scale Marketplace as a Service Mobile Sales Hiring 151

Sales Hacker

MARCH 2, 2020

As a lifelong learner, I turn to books whenever I want to expand my thinking or improve my performance. And for leveling up your sales skills, nothing beats a good sales book. So what are the best sales books for helping you reach peak performance? Books that made the cut: Are on my own bookshelf. The Decision Book.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

Navint

JANUARY 29, 2019

The topic, of course, was the subscription economy and Tien’s new book, Subscribed. As the leading consulting firm that has a practice dedicated to subscription and recurring revenue businesses, Navint sponsored the event. So this, this is the never ending game it gets is also a dynamic marketplace.

Subscription 53

Subscription Payment Features Marketplace as a Service Scale 53

FastSpring

MARCH 27, 2023

And I just started a consulting business, it was a service business. And that kind of gave us a little bit of a head start to then bring together a couple of angels and like early stage investors to hire our first couple engineers and really pivot from being a service company to starting the path to becoming a software company.

Payment Solutions 95

Payment Solutions Payment Services SaaS Payments VP of Engineering 95

Navint

SEPTEMBER 27, 2018

The topic, of course, was the subscription economy and Tien’s new book, Subscribed. Being one of very few consulting firms that has a practice dedicated to subscription and recurring revenue businesses, Navint sponsored the event. A subscription model puts the customer, not the product, in the center of every interaction.

Subscription 40

Subscription Payment Features Marketplace as a Service Scale 40

Intercom, Inc.

MAY 13, 2021

A great customer success team will help you to better understand your customer’s needs, identify what “success” means to them, and in turn, help your customers realize the value of your services, creating a more successful outcome for both their team and yours. “Why do you have playbooks?

Scale 177

Scale Customer Success Strategy Sales Hiring 177

Sales Hacker

OCTOBER 13, 2020

Why it’s hard to build a two-sided marketplace [13:38]. Sam Jacobs : What’s the business model? And the ones that aren’t are generally, kind of related industries, IT services and those sorts of things. And the other thing I learned is it’s very, very hard to build a two-sided marketplace, Sam.

Marketplace as a Service 94

Marketplace as a Service CTO Hire Sales Recruiting Data 94

Casey Accidental

OCTOBER 18, 2021

Building a consumer marketplace to drive incremental ticket sales to event creators. Julia, our CEO, had told me she wanted me to focus on growing the self-service business faster. So I gathered as much information as I could about these different strategic initiatives, as well as digging into the core self-service business.

Technical Advisors 140

Technical Advisors Technical Review Scale Marketplace as a Service 140

SmartKarrot

JUNE 25, 2021

No business can survive in the long run without a loyal customer base for its services or products. This book is the basis for the Lean Startup Movement. The models in the book are useful for both SaaS companies and startups. Inputs that come in from customers will shape the business model.

Development 10

Development SaaS Sales Hiring Marketplace as a Service 10

User Pilot

SEPTEMBER 4, 2023

Definition and Origin The concept of blue ocean strategy was first introduced in the 2005 book “ Blue Ocean Strategy : How to Create Uncontested Market Space and Make Competition Irrelevant” by professors W. With globalization and advancing technology, products and services are becoming commoditized faster than ever.

Strategy 63

Strategy Technical Review Business Innovation 63

How To Buy Saas

DECEMBER 1, 2020

SaaS is a global software solution created by different businesses in order to improve human activities in a matter of clicks. SAAS is also abbreviated as software as a service. With so many SAAS getting visibility in online marketplaces, we found that new saas businesses are struggling hard to make it to the right set of customers.

Growth Hacking 105

Growth Hacking Payment Methods SaaS Payments Payment Solutions 105

User Pilot

SEPTEMBER 4, 2023

Definition and Origin The concept of blue ocean strategy was first introduced in the 2005 book " Blue Ocean Strategy : How to Create Uncontested Market Space and Make Competition Irrelevant" by professors W. As the book Blue Ocean Strategy notes, blue oceans have always been a key engine of growth for companies and entire economies.

Strategy 52

Strategy Technical Review Business Innovation 52

SaaStr

NOVEMBER 7, 2019

If you think about it that way, then I think it simplifies a bit the equation, and you can think of how does that apply to your business? Like, how can we provide economic infrastructure for developers to build applications and services and in a weird way, future proof? Let’s start with our five key steps.

Payments 124

Payments Merchant Services Payment Solutions Payment Services 124

Intercom, Inc.

APRIL 4, 2019

Thanks to the explosive growth of products like Dropbox, Asana and Slack, the self-serve model has been all the rage for close to a decade. The self-service model requires little to no selling whatsoever, saving time, labor and resources for a growing startup. Are you a marketplace or are an e-commerce retailer?

Scale 162

Scale Sales Hiring Underperforming Technical Team Payment Services 162

Sales Hacker

AUGUST 18, 2020

Walk us through the basic business model. Brandon Meyers: There’s kind of an evolution of our business, and maybe I can take you guys through that as well. Sam Jacobs: Is it a subscription service? And then in terms of just books and things like that, there’s limitless literature around being in business.

Subscription 106

Subscription Payment Features Scale Underperforming Technical Team 106

ChurnZero

OCTOBER 12, 2021

VAIRKKO is an online cloud HR and LMS software company that provides innovative and affordable HRIS and Training Management solutions exclusively written for businesses within the small to mid-sized marketplace. The SPINS service model doesn’t allow for 100% coverage of a CSM to every client.

Healthcare 98

Healthcare Systems Review Scale Point of Sale 98

User Pilot

JULY 28, 2023

First popularised by Eris Reis in the seminal book ‘The Lean Startup’, the idea is to quickly validate a product idea by providing something that can be used by early adopters – who can then provide valuable feedback for future product development. Book a demo call with our team and get started!

Marketplace as a Service 72

Marketplace as a Service Social Media Development Machine Learning 72

ProfitWell

SEPTEMBER 25, 2019

Revenue models often get conflated with revenue streams, probably because each is a single revenue source. They are also confused with business models, of which revenue models are a part. Revenue models help business owners determine how to manage their revenue streams and are required to complete a business model.

Payments 40

Payments Revenue Payment Methods SaaS Payments 40

SaaStr

AUGUST 15, 2020

We’ve got everything from self-service all the way up to the enterprise. So how we accomplish something at the enterprise level in a one to few or a one-to-one or a one to few is very different to how you would accomplish it in a self service model. But as we look at our market, it’s not all created equal.

Payment Methods 216

Payment Methods Merchant Services Scale Payments 216

SaaStr

JUNE 16, 2020

I’m going to first talk about some of the insights that we’ve gotten from serving Salesforce Ventures portfolio companies, both in terms of what they’re seeing in the market and how bookings and churn and things like that are heading, but then also how they’re adjusting to this on their go to market strategies.

Sales Hiring 164

Sales Hiring Scale SaaS Payments Payment Services 164

Chart Mogul

SEPTEMBER 15, 2023

The SaaS Business Model & Metrics: Understand the Key Drivers for Success by David Skok, Matrix Partners SaaS Metrics — 201 A slightly deeper dive into SaaS industry metrics. The purpose of this piece of writing is to extend the 7 Powers framework to examples from modern b2b and software-centric businesses.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

ChurnZero

OCTOBER 12, 2021

Onboarding Hero – VAIRKKO VAIRKKO is an online cloud HR and LMS software company that provides innovative and affordable HRIS and Training Management solutions exclusively written for businesses within the small to mid-sized marketplace. The SPINS service model doesn’t allow for 100% coverage of a CSM to every client.

Healthcare 52

Healthcare Systems Review Scale Point of Sale 52

Point Nine Land

OCTOBER 22, 2019

Both Jack and Rian had tech backgrounds and at the time were providing consulting services to the legal industry. Law practice management software existed, but it required on-premise service and tens of thousands of dollars in annual upkeep, which meant only the big law firms had access to it. Again, this was 2007.

Technical Review 40

Technical Review Scale Sales Hiring Business 40

Chargify

MARCH 28, 2018

While the convenience of combo meals abounds in all fast food restaurants today, in 1958 the opportunity to purchase a main dish, side, and drink for a set price (and less than if all the items were purchased individually) was a novel idea, and one that helped them stand out in a very competitive marketplace. TV is a great example.

Pricing 47

Pricing Innovation Scale SaaS 47

SmartKarrot

MAY 27, 2020

The marketplaces over the globe have drastically evolved in the recent period, becoming more utility-based than ever. Customer data to be kept as an open book . Around 65% of the customers aged 18-34 feel that social media platforms are effective channels for customer service. . Were we aware of this? Yes, we were.

Subscription 10

Subscription Payment Features Retention Marketplace as a Service 10

SaaStr

MAY 4, 2022

These days, as the business lead for invoicing at Stripe, Xie has earned her own stripes in navigating the unique challenges of building and thriving in the SaaS marketplace. What makes a SaaS business so hard? As your business grows in complexity, these drags on your infrastructure can impact your product development.

Payment Features 216

Payment Features Payment Services Payment Solutions Outsourcing Services 216

Intercom, Inc.

FEBRUARY 21, 2019

We’re basically the world’s biggest business marketplace. We help buyers of software and services find the best vendors or the best sellers of the products they need. That’s the world’s worst way to help people find the right software for their business, because every company is different. Ryan: Sure.

Education 123

Education Sales Hiring Software Review Sales Recruiting 123