User Pilot

JANUARY 8, 2024

For instance, use educational blog posts for awareness, case studies for consideration, and product demos for decision-making. Build trust with potential customers on software review platforms SaaS users regularly visit review sites to find new products and evaluate competitors.

Acquisition 105

Acquisition Strategy Social Media Underperforming Technical Team 105

User Pilot

APRIL 10, 2024

Don’t custom code – use the right knowledge base software. Your knowledge base may include blog posts, documentation , case studies, webinars , video tutorials, case studies, and interactive walkthroughs. Personalize the knowledge base content based on user segment. Play video tutorials directly in-app.

Software Review 103

Software Review AI Search SaaS Technical Review 103

User Pilot

JUNE 28, 2023

Kontentino increased user activation by 10% with an interactive walkthrough + onboarding checklist. The user onboarding solution Sked Social starts the sequence of onboarding tasks off with a welcome modal that offers new users two options: either schedule a one-on-one walkthrough or proceed with an amazing onboarding flow on your own.

Onboarding 97

Onboarding SaaS Payments Payment Services Payment Solutions 97

User Pilot

MAY 2, 2024

Customer retention is the ability of a SaaS company to keep its existing customers subscribed to and actively using its software products over an extended period. Like interactive walkthroughs, in-app patterns, video tutorials , training courses, how-to guides, and product-led blog posts.

Retention 111

Retention Metrics Strategy Scale 111

User Pilot

APRIL 14, 2023

This could be via UX patterns like modals , tooltips , walkthroughs , tours , or checklists. A digital adoption platform (DAP) is software that helps users get familiar with a digital product like a website or app so that they can use it competently to achieve their goals. Best if they can be personalized for different user segments.

SaaS 98

SaaS Onboarding Pricing Mobile 98

User Pilot

OCTOBER 27, 2021

WalkMe and Whatfix are both digital adoption platforms that let you create customizable product walkthroughs and analyze product usage data. The platform lets you create customizable, in-depth product walkthroughs to help users learn your software and track their progress as they go. Interactive walkthrough built with Userpilot.

Software Review 98

Software Review Technical Review Onboarding Systems Review 98

User Pilot

JULY 5, 2023

Use interactive walkthroughs to guide users step-by-step, highlight key tasks, and engage more customers during onboarding. Use interactive walkthroughs to engage customers Interactive walkthroughs are a powerful strategy to satisfy your customers, particularly during onboarding. Interactive walkthroughs to increase engagement.

SaaS Payments 98

SaaS Payments Payment Solutions Payment Services Payment Methods 98

User Pilot

MAY 17, 2023

Rocketbots delivers an outstanding PX by onboarding users with interactive walkthroughs. Best product experience example from successful SaaS companies How do companies in the software industry implement these ideas in practice to deliver great product experiences for their users? Rocketbots uses interactive onboarding walkthroughs.

Customer Lifetime Value 98

Customer Lifetime Value User Experience Onboarding Scale 98

User Pilot

FEBRUARY 21, 2022

In this article, we’ll explore what interactive manuals are all about, how you create them, and tactics for helping lead users through engaging walkthroughs. When it comes to creating online user guides, you have two options: build the software in-house, or use a product walkthrough tool. Let’s dive in!

SaaS 98

SaaS Onboarding Marketplace as a Service Engagement 98

User Pilot

JANUARY 9, 2023

Launch interactive walkthroughs and checklists to help users attain activation faster. Launch interactive walkthroughs to specific user segments. Interactive walkthroughs are a great addition to your onboarding process and are complementary to the preceding customer retention strategies. Interactive walkthrough.

Customer Lifetime Value 98

Customer Lifetime Value Retention Marketing Scale 98

User Pilot

MARCH 23, 2023

In this article, we’ll cover what contextual onboarding is, why it’s important for SaaS businesses, and how successful companies have implemented it by leveraging user onboarding software. When creating a contextual onboarding experience, leveraging user onboarding software can make all the difference.

Onboarding 96

Onboarding Engagement Retention Software 96

User Pilot

JULY 14, 2021

There are plenty of all these blogs “15 alternatives to {Brand Name} that are equally good” that are…plain wrong. One that would allow them to build sophisticated in-app experiences such as branched interactive walkthroughs with steps triggered by custom events, welcome screens, tooltips or microsurveys to collect user feedback and NPS.

Underperforming Technical Team 105

Underperforming Technical Team Software Review Onboarding Enterprise 105

User Pilot

AUGUST 6, 2023

TL;DR Marketing automation describes the use of software tools to automate repetitive marketing tasks, like sending emails or scheduling social media content. An example of automated in-app onboarding could be triggering personalized onboarding walkthroughs or checklists based on welcome survey responses. Let’s get right to it!

Marketing 98

Marketing SaaS Social Media Onboarding 98

User Pilot

MARCH 20, 2020

Either it’ll be a product tour, or it’ll be an interactive walkthrough. However, in this article I’m going to argue that interactive walkthroughs are far more effective when it comes to in-app guidance. I’ll explain where product tours fall short, and why interactive walkthroughs produce better results. Let’s get going….

Social Media 111

Social Media Onboarding Engagement SaaS 111

User Pilot

JULY 14, 2022

Product tours (step by step, typically quite long walkthroughs that take a user through every aspect of your product in one go) are not the solution to speedy and impactful onboarding. Good user onboarding software should offer you: In-depth user segmentation options. Interactive walkthroughs help teach users how to unlock value.

Onboarding 98

Onboarding User Experience Marketplace as a Service Social Media 98

User Pilot

AUGUST 2, 2023

Software users only continue subscribing if they find your platform useful. Improve feature engagement with interactive walkthroughs. Improve feature engagement with interactive walkthroughs Interactive walkthroughs help you guide users step-by-step when engaging a feature for the first time.

Engagement 97

Engagement Strategy SaaS Customer Lifetime Value 97

User Pilot

FEBRUARY 10, 2022

Interactive walkthroughs create continuous onboarding experiences to drive feature adoption across various stages of the customer journey. Use interactive walkthroughs to drive users to adoption. Use interactive walkthroughs to drive users to adoption. Interactive walkthroughs are a great onboarding tool for driving adoption.

Customer Lifetime Value 98

Customer Lifetime Value SaaS Underperforming Technical Team Software Review 98

User Pilot

FEBRUARY 28, 2023

Shorten time to value with interactive walkthroughs Shorten the learning path and deliver value faster with step-by-step guides that handhold users through their first-time interaction with specific product features. Example of an interactive walkthrough. They can then tailor the onboarding experience to fit the use case.

Strategy 98

Strategy Software Review Business SaaS 98

User Pilot

JUNE 8, 2023

For example, you want to find if anyone from ABC software has used the free trial button in the last 7 days. Track in-app guidance interaction to monitor user onboarding engagement In-app guidance elements, like interactive walkthroughs, checklists , or tooltips, help users get started with your product. that you implement.

SaaS Payments 98

SaaS Payments Data Payment Solutions Payments 98

User Pilot

APRIL 28, 2023

Educational resources in multiple formats, like recorded webinars, interactive walkthrough replays, etc., Configuration guides: Help you provide detailed instructions on installing, setting up, or integrating the app into the users’ existing software with technical guides. let customers learn at their own pace and preference.

SaaS 95

SaaS Education Customer Support Onboarding 95

User Pilot

DECEMBER 1, 2021

In this blog post, we’re going to learn 7 tested user adoption strategies for SaaS companies including real-life examples. Let’s assume you have invoicing software that serves both freelancers and vendors. Interactive walkthroughs are a series of tooltips that guide the user step by step to using a feature for the first time.

SaaS Payments 98

SaaS Payments Payment Solutions Payment Services Payment Features 98

User Pilot

JANUARY 26, 2023

Replace generic product tours with interactive walkthroughs – they’re more engaging and helpful. This self-service method often includes in-app product guidance, including checklists, walkthroughs, tooltips, and hotspots. Then, she encourages the user to watch an interactive walkthrough to get started.

Onboarding 98

Onboarding SaaS Customer Support Engagement 98

User Pilot

OCTOBER 26, 2021

At the product level, tactics to optimize PX include checklists , walkthroughs , tooltips , resource center widgets , and microsurveys. So a good product experience combines intuitive design with product walkthroughs , tours, and tooltips so that it's 100% clear to the user what they need to do. Product walkthroughs.

Social Media 98

Social Media User Experience Onboarding Customer Lifetime Value 98

User Pilot

OCTOBER 31, 2022

Here are five effective strategies to boost user engagement: Create interactive walkthroughs and onboarding checklists to guide users properly and remove fatigue. Create interactive walkthroughs and onboarding checklists to guide users properly. Interactive Walkthrough. 449 for Growth. 1,000 for the Enterprise package.

Engagement 98

Engagement Metrics Strategy Churn 98

User Pilot

FEBRUARY 21, 2023

Replace generic product tours with interactive walkthroughs. Replace generic product tours with interactive walkthroughs Unlike the generic and overwhelming product tours that everyone skips, interactive walkthroughs introduce the product one feature at a time and in an interactive way. Video walkthroughs.

SaaS Payments 97

SaaS Payments Strategy Payment Solutions SaaS 97

User Pilot

JANUARY 29, 2023

To help users get started with its product, Rocketbots deployed interactive onboarding walkthroughs. Rocketbots: product adoption with the help of an interactive walkthrough Rocketbots is an AI-powered automated messaging platform that lets users manage multiple customers, conversations, and messaging platforms in one space.

Business 98

Business Social Media Underperforming Technical Team Onboarding 98

User Pilot

FEBRUARY 21, 2023

Replace generic product tours with interactive walkthroughs. Replace generic product tours with interactive walkthroughs Unlike the generic and overwhelming product tours that everyone skips, interactive walkthroughs introduce the product one feature at a time and in an interactive way. Video walkthroughs.

SaaS Payments 91

SaaS Payments Strategy Payment Solutions SaaS 91

User Pilot

APRIL 29, 2022

What user onboarding software do you need to buy to equip them? If you don’t have resources for a dedicated customer onboarding specialist but still want to create the best onboarding process for your product, just choose Userpilot and build interactive walkthroughs, and in-app help centers to guide your customers. Checklists.

Onboarding 98

Onboarding Underperforming Technical Team Interviewing Benchmarks 98

User Pilot

JANUARY 12, 2023

Guide users with interactive walkthroughs. Product demos drive engagement because they showcase your software’s value while establishing credibility. A good demo leaves the user convinced that your software can solve their problems. Guide users with interactive walkthroughs. Offer self-service options.

Engagement 98

Engagement Social Media Onboarding Retention 98

User Pilot

JUNE 30, 2023

There are many types of modules to choose from: videos , guides, walkthroughs, a checklist , surveys , and more. videos to save customer time, interactive walkthroughs, FAQs). What do users say about Userpilot’s resource center software? Start with set-up – get a resource center added via the engagement layer.

Software Review 98

Software Review Technical Review Engagement Pricing 98

User Pilot

JULY 31, 2023

Help Scout is a customer service software offering shared inboxes, live chat, and in-app messaging. HappyFox serves as the best alternative to traditional help desk software, offering features like multichannel support, a ticketing system, and a knowledge base. Pendo offers in-app messaging and onboarding features for mobile apps.

Social Media 98

Social Media SaaS Marketplace as a Service Communication 98

User Pilot

APRIL 18, 2023

Implement in-app guidance such as interactive walkthroughs to help users achieve success. For example, at the purchase decision stage, your customer success strategy could be to provide a personalized onboarding experience using a checklist and an interactive walkthrough. Provide product training via live webinars.

Customer Success 98

Customer Success Strategy Customer Lifetime Value SaaS 98

User Pilot

JUNE 15, 2021

UX or CS teams who are trying to improve their SaaS user onboarding experience often ask us: Which software companies have the best user onboarding experiences? For example, it’s so much easier to show value for an app like Slack as opposed to an enterprise software that requires a bunch of integrations prior to seeing any value.

Onboarding 145

Onboarding SaaS User Experience Software 145

User Pilot

JULY 31, 2023

How can software companies use Pendo? You can trigger these individually or combine them into onboarding walkthroughs and checklists. Sentiment for tracking customer loyalty and satisfaction Apart from UI patterns and walkthroughs, Pendo Guides also include Polls which are basically in-app surveys you can use to gather feedback.

Underperforming Technical Team 97

Underperforming Technical Team AI Scale Onboarding 97

User Pilot

JUNE 22, 2022

You can combine multiple types of in-app messages to offer guidance within your software. Most often, they are used for interactive product tours and walkthroughs. The interactive walkthrough shows users how to use a product step-by-step through a series of driven actions. Rocketbots’ interactive walkthrough with a checklist.

Onboarding 52

Onboarding Engagement Communication AI 52

User Pilot

JANUARY 23, 2023

Here are some: Launch interactive walkthroughs during onboarding , where each new step is triggered only after the customer has engaged with the previous one. Using software like Userpilot, you can auto-translate in-app guides automatically to make the experience more engaging for the target audience.

Software Review 98

Software Review Onboarding Social Media Engagement 98

User Pilot

DECEMBER 13, 2021

In this blog, we’ll explain why, and how you can get more of your users adopting your product – becoming long-term, stable, and profitable customers. Automate product adoption with product growth software. Guide users with interactive walkthroughs. Interactive walkthrough build with Userpilot.

SaaS 98

SaaS Onboarding Innovation Churn 98