User Pilot

MAY 2, 2024

Quality customer support and training equip users with the knowledge to overcome challenges and leverage the product’s full capabilities. It keeps the product fresh and users engaged. Educational webinars showcase new ways to leverage the product, fostering an engaged user community and generating new leads. To prevent it.

Retention 111

Retention Metrics Strategy Scale 111

User Pilot

AUGUST 5, 2023

Unlocking the potential of these indifferent users can be a game-changer for your business. Turning the NPS passives into promoters can improve user sentiment , retention rate, and customer loyalty. Using product analytics to monitor user behavior and spot passives. Path analysis in Userpilot.

Scale 98

Scale Retention User Experience Strategy 98

User Pilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. What is a SaaS blog?

Venture Capital 52

Venture Capital SaaS Data Scale 52

User Pilot

JULY 30, 2023

TL;DR Customer acquisition is the process of attracting and converting prospective users into paying customers. To improve user retention, you can use Userpilot to execute the following strategies: Offer contextual in-app guidance. Track and analyze user behavior. Segmenting existing customers to personalize user experiences.

Acquisition 98

Acquisition Retention Customer Lifetime Value User Experience 98

User Pilot

MARCH 26, 2023

Trying to conduct a conversion funnel analysis to find out why your sales conversion rates are still not up to the mark? Conversion funnel analysis tracks a customer’s journey from the initial point of contact to the final conversion point. What is a conversion funnel analysis? You’ve come to the right place!

Underperforming Technical Team 98

Underperforming Technical Team User Experience Customer Lifetime Value Retention 98

User Pilot

JUNE 9, 2023

What are funnel charts and how to use them to gain insights into user progress along their journeys? However, funnel charts only give you a high-level view, so you need to use other tools and techniques, like heat maps , for granular analysis of user behavior patterns. These are the main questions we discuss in the article.

SaaS 97

SaaS User Experience Onboarding Sales Funnel 97

User Pilot

AUGUST 16, 2023

Without retaining users , you’re throwing away money and resources spent acquiring customers that’s why having a retention playbook is helpful. A user retention playbook will keep your customers happy and continue using your product for longer. Monitor user satisfaction by regularly conducting in-app surveys.

Retention 98

Retention Social Media Customer Lifetime Value Churn 98

User Pilot

FEBRUARY 20, 2023

TL;DR Product analytics is the process of collecting and analyzing data about product usage and user behavior. Product analytics tools empower teams to make informed decisions on how to add more value and offer a better user experience. Both Pendo and Amplitude offer advanced segmentation features that allow you to group users.

Software Review 98

Software Review Systems Review Underperforming Technical Team Mobile 98

User Pilot

MARCH 29, 2023

How can it help product and marketing teams make data-driven decisions and improve the user experience at different stages of the customer journey? Utilizing digital analytics enables them to make data-driven product decisions , and identify user friction and pain points. What’s digital analytics? This could be website data (e.g.,

Data 98

Data Social Media Customer Lifetime Value Acquisition 98

User Pilot

APRIL 7, 2023

Collect market research insights from industry reports, census data, Google trends, user persona canvas and surveys, social listening, discovery interviews , and customer reviews. Use session recordings , click tracking, feature usage , customer journey interactions, eye tracking, and cohort analysis to understand user behavior.

B2B 98

B2B Underperforming Technical Team B2C Scale 98

User Pilot

JUNE 6, 2023

PMs implement product analytics to evaluate product performance, identify user needs and wants , and make informed decisions to improve the product and drive customer loyalty. Segment analysis allows you to find common patterns in the behavior of similar users, for example, the factors that cause customer dissatisfaction.

Data 88

Data User Experience Churn Retention 88

User Pilot

MARCH 27, 2023

How can product analytics help product managers create better digital products and more satisfying user experiences? TL;DR Product analytics is the process of collecting and analyzing usage data to get an objective and unbiased picture of user behavior in-app. Segment analysis focuses on common qualities shared by similar users.

Underperforming Technical Team 98

Underperforming Technical Team SaaS Churn User Experience 98

User Pilot

MAY 14, 2023

TL;DR An event-tracking system is an application for recording and analyzing user interactions with your product or website. Event tracking provides teams with insights into user behavior so that they can improve the product, its UI, and key metrics like conversion rates. Adobe Analytics offers similar functionality but no free plans.

SaaS 98

SaaS Scale Social Media Pricing 98

User Pilot

FEBRUARY 21, 2023

TL;DR Heap is a digital insights platform that allows product teams to track user behavior in mobile and web-based applications. Userpilot is another product adoption tool with solid analytics , user sentiment tools, and an engagement layer that come at the fraction of the price of the alternative products.

Software Review 98

Software Review Underperforming Technical Team Technical Review Systems Review 98

User Pilot

JULY 31, 2023

It enables businesses to analyze user in-app behavior , collect customer feedback to make data-led decisions, improve user onboarding, and communicate effectively with users. Pendo Guides are in-app experiences that you can use to onboard your users and keep them up to date with releases. What is Pendo?

Underperforming Technical Team 97

Underperforming Technical Team AI Scale Onboarding 97

User Pilot

OCTOBER 18, 2022

How can user analysis help you drive product growth and reduce churn? With user analysis, you can derive invaluable insights into user behavior and identify: Roadblocks that impair customer retention. Hiccups in user experience. Let’s get down to the nitty-gritty and learn how to perform user analysis.

User Experience 98

User Experience Underperforming Technical Team Churn Retention 98

User Pilot

MARCH 7, 2023

Amplitude is one of the best data analysis solutions to help you make data-driven decisions and grow your business. TL;DR Amplitude is a product analytics tool that turns raw data from user behavior into critical insights. Event segmentation analyzes user behavior based on specific events and shows the most commonly performed events.

Retention 98

Retention Data Analysis Scale Data 98

User Pilot

APRIL 28, 2023

Any product manager should understand the power of a product adoption framework as it can transform their ability to help users get value from their product and achieve their goals. A user has reached ‘adoption’ when they start paying for your services. Ready to get started? Let’s dive right in!

Customer Lifetime Value 98

Customer Lifetime Value SaaS Innovation Underperforming Technical Team 98

User Pilot

APRIL 28, 2023

User onboarding is no exception. The article explores how you can use AI user onboarding to drive your product success. TL;DR AI user onboarding uses Artificial Intelligence (AI) tools to introduce product functionality to users and drive product adoption. AI can be used at all stages of user onboarding.

Artificial Intelligence 97

Artificial Intelligence AI Onboarding Machine Learning 97

User Pilot

MARCH 6, 2024

This helps create user personas. To let users experience the product value , consider a freemium plan or free trial , and create onboarding flows to guide them to activation. When users adopt the core features, trigger secondary onboarding experiences to introduce more complex functionality. Book the demo! Why the term funnel?

Social Media 104

Social Media Sales Funnel Acquisition Retention 104

User Pilot

JUNE 19, 2023

What is cohort retention analysis? TL;DR Cohort retention analysis tracks how distinct groups of users engage with the product over a period of time. TL;DR Cohort retention analysis tracks how distinct groups of users engage with the product over a period of time. What is cohort retention analysis?

Retention 98

Retention Social Media Customer Lifetime Value Acquisition 98

User Pilot

APRIL 20, 2023

The product adoption curve segments users from most to least likely to adopt products quickly. You can use analytics to better understand real user behavior. Relevant analytics include event and feature tracking, in-depth funnel analysis , heatmaps , session replays, and retention analysis.

Customer Lifetime Value 95

Customer Lifetime Value Onboarding Retention Innovation 95

User Pilot

NOVEMBER 5, 2023

Use onboarding surveys to personalize user onboarding and increase the user’s chances of success. Couple your checklists with interactive walkthroughs to help your users learn by doing. A great checklist helps users to identify key features of your product. A good walkthrough helps users learn by doing.

Scale 104

Scale Customer Success Scaling SaaS 104

User Pilot

JANUARY 30, 2023

TL;DR Customer behavior analytics is an in-depth analysis of user interactions within your product that helps SaaS companies understand customer preferences and locate friction points. Customer behavior analysis can give you insights about bad UX, rage-clicking, features of high and low interest, etc. Let’s dive in.

Customer Lifetime Value 98

Customer Lifetime Value Software Review Retention Churn 98

User Pilot

APRIL 26, 2023

In this article, we cover: What customer behavior analysis is and why it’s important. TLDR; Customer data analysis is the process of collecting and analyzing data to identify trends and better understand customers. Userpilot is the best customer data platform for SaaS with powerful features that make analysis easy.

Data 98

Data Data Analysis Software Review SaaS 98

User Pilot

JUNE 26, 2023

TL;DR Product metrics are measurable indicators of product management efforts and how users interact with your product. Customer activation metrics, such as the time to value, help you assess your product’s ability to engage new users. per user for the month. You can also use a product metrics framework, ie.

Metrics 96

Metrics Customer Lifetime Value SaaS Acquisition 96

User Pilot

APRIL 14, 2023

TL;DR A digital adoption platform is a tool that helps organizations educate their users and employees to help them use the product more efficiently and effectively. Best if they can be personalized for different user segments. Besides these, teams need analytics features to assess their effectiveness and analyze user behavior.

SaaS 98

SaaS Onboarding Pricing Mobile 98

User Pilot

FEBRUARY 6, 2023

To dive even deeper, set track custom events to understand user engagement. Session recordings and heatmaps also give you insight into user behavior. Trigger churn surveys when users want to cancel their accounts. Use natural language processing (NLP) tools to understand user sentiment.

Artificial Intelligence 98

Artificial Intelligence Data Software Review Machine Learning 98

User Pilot

FEBRUARY 3, 2023

Effective customer analysis is the key to business success. Let’s take a closer look at what customer analysis is, its benefits, and how to get started. Let’s take a closer look at what customer analysis is, its benefits, and how to get started. You can then build segments and create user personas.

Software Review 98

Software Review Social Media Underperforming Technical Team Interviewing 98

User Pilot

SEPTEMBER 30, 2022

Product analytics is about collecting and analyzing user interactions across the product to understand what drives product adoption and long-term retention. Product analytics helps product managers determine how many customers are using their products and what obstacles the average user encounters throughout the road.

Data 98

Data Management Onboarding Metrics 98

User Pilot

JUNE 8, 2023

Do you want to leverage event data to make data-driven decisions to enhance user experience? Event data allows you to understand your users’ behaviors and needs on a deeper level. It encompasses a wealth of data like user actions, feature usage, and beyond. Segment users using event properties in Userpilot.

SaaS Payments 98

SaaS Payments Data Payment Solutions Payments 98

User Pilot

MAY 31, 2023

Product adoption is key to creating loyal users for your SaaS and it’s important to track it regularly. Feature adoption metrics are important for understanding where users are dropping off , what users find valuable to inform the product roadmap and optimize user personas , and to know where to offer more guidance.

Metrics 98

Metrics Customer Lifetime Value Churn Retention 98

User Pilot

MAY 3, 2023

TL;DR Software usage analytics is the process of capturing, analyzing, and utilizing data on how users interact with your product. in-app user behavior). To top it off, product analytics will help you drastically improve user experience. Put simply, it’s about tracking your users as they use your product.

Software 93

Software Management User Experience Metrics 93

User Pilot

JUNE 20, 2023

So let’s see how you can collect customer feedback for analysis and understand user sentiment to improve the user experience. TL;DR Survey analytics is the process of interpreting user feedback from surveys to gain actionable insights and identify improvement opportunities.

Data 96

Data Scale User Experience Underperforming Technical Team 96

SaaStr

AUGUST 17, 2022

And consider doing this analysis monthly rather than saving it for the board meeting. User telemetry. You can now track users within the product, which helps inform its design. If most users only use 20% of the product, the rest is just upselling. Simplified user terms. Architect for growth path.

Sales Hiring 187

Sales Hiring Sales SaaS B2C 187

User Pilot

JUNE 26, 2023

How to create customer feedback systems to gain insights into user needs ? Feedback widgets provide a venue for collecting passive feedback from users. Analyzing customer feedback data involves quantitative analysis to track trends and segment users , and qualitative analysis to understand the “why” behind the scores.

Systems Review 98

Systems Review Social Media Technical Review Software Review 98

Buffer Resources

JULY 12, 2023

It was hard to realize that, just because I am my end user, doesn’t mean everyone in my audience is exactly like me. Sure, we all share a common trait—a desire to be self-made—but we’re all coming at it from a different path. Today, profiles of successful Black women are a major part of our content strategy.

Social Media 87

Social Media AI Search Technical Review Entertainment 87