User Pilot

JANUARY 30, 2023

Product adoption is crucial for the success of SaaS companies because it secures users to be long-term customers. The product adoption curve is a concept created by Everett Rogers back in 1962 and further developed by Geoffrey Moore in 2014. But what are some product adoption examples you can learn from? They include: Innovators.

Technical Review 87

Technical Review Software Review Underperforming Technical Team Education 87

User Pilot

MAY 30, 2023

Userpilot is a product growth and user onboarding tool designed to drive user adoption for SaaS companies. As a result, one of its primary customer personas is a Product Manager from a B2B SaaS company. These users are a bad fit for your product as they’re unlikely to find value in it. User persona example for Userpilot.

Social Media 95

Social Media Interviewing Underperforming Technical Team Product Marketing 95

CustomerSuccessBox

DECEMBER 12, 2019

Since the last 5 years, Customer Success has become a buzzword in not only the B2B SaaS industry but several other industries too. Not only investment but a change in mindset along with continuous efforts from the whole team is required to get exponential results. Making the Customer Support team do Customer Success.

Customer Success 59

Customer Success Sales Hiring Scale Underperforming Technical Team 59

Baremetrics

DECEMBER 28, 2020

If you’re running a subscription or SaaS business, you know that at the end of the day your chief metric is monthly recurring revenue (MRR). You may be thinking, “How bad can it be?” According to our data, SaaS and subscriptions businesses lose around 9% of their MRR due to failed payments on average. Think about that.

SaaS Payments 105

SaaS Payments Payment Services Payment Solutions Payments 105

User Pilot

MAY 1, 2021

collecting and analyzing VoC data, helps your Customer Success team improve the user onboarding process. The Customer Success team’s role is to close the gap between customer expectation and customer experience. VoC has a granular approach as it focuses on specific questions, looking for specific answers from specific users.

Data 52

Data Social Media Technical Review Interviewing 52

SaaStr

OCTOBER 31, 2019

Before I joined the venture capital industry many years ago, I was a software developer, and I worked for a startup around the 2000 time period. In these SaaS businesses, your people are most likely your greatest asset. Many of these are names that you know, and this is actually the largest we’ve seen in history.

Cloud 101

Cloud Scale AWS Machine Learning 101

User Pilot

MARCH 24, 2023

This article will compare the features, strengths, weaknesses, reviews, and pricing of each tool, enabling you to confidently decide which one is the best fit for your business needs. Using a tool for interactive user guides is crucial since it reduces reliance on developers and enables you to trigger user guides contextually.

Software Review 52

Software Review Underperforming Technical Team Technical Review Onboarding 52

SaaStr

JUNE 15, 2021

Join 10,000 fellow founders, investors and execs for 3 days of unparalleled networking and epic learnings from SaaS legends from Sep 27-29 across 40+ open acres at the San Mateo County fairgrounds at the SF Bay Area. He said, “I feel so bad. Jeff : I felt really bad, because you plan way ahead. It’s pretty cool.

Scale 282

Scale Underperforming Technical Team Engineering Wireless 282

User Pilot

MARCH 22, 2023

Which is the ideal tool for developing interactive user guides – Whatfix or WalkMe? A tool is necessary to create interactive user guides as it reduces dependencies on software developers. Easy to create flows, even for non-technical team members. Allows you to develop knowledge bases for self-help solutions.

Software Review 52

Software Review Underperforming Technical Team Onboarding Technical Review 52

User Pilot

MARCH 15, 2023

To help you make a confident decision, we’ll compare each tool’s features, strengths and weaknesses, reviews, and pricing. Using a tool for interactive user guides is essential as it reduces dependency on developers and enables you to trigger user guides contextually. Let’s dive in.

Software Review 52

Software Review Underperforming Technical Team Onboarding Outsourced Development 52

User Pilot

MARCH 15, 2023

Appcues is a no-code user onboarding platform that helps non-technical teams track and analyze product usage. There are several reasons why you may need one: For most software companies, creating interactive manuals from scratch is the wrong approach. You can publish in-app onboarding tours , announcements, and launch surveys.

Software Review 52

Software Review Technical Review Underperforming Technical Team Onboarding 52

Full Session

NOVEMBER 6, 2022

Our powerful web analytics solution can significantly help various specialists, including UX researchers, UI designers, product teams, digital marketers, and product managers. With a good range of features and integrations, it’s challenging to know which one is best for your team and project. What is FullSession?

Software Review 52

Software Review Underperforming Technical Team Business Technical Review 52

User Pilot

JANUARY 26, 2021

The software delivers context and clarity to the complicated multichannel customer journey. It helps product and product marketing teams piece together and analyze the cross-channel data to improve their touchpoints. For example: customer testimonials from the sales and customer success teams. Which we know all developers love).

Artificial Intelligence 98

Artificial Intelligence Data Machine Learning Underperforming Technical Team 98

User Pilot

MARCH 24, 2023

Which is the superior tool for developing interactive user guides – Whatfix or Apty? Or is there a more powerful in-app onboarding software that aligns better with your needs? It simplifies the process of developing in-app guides for new hires and can provide contextual guidance tailored to different employee segments.

Software Review 52

Software Review Onboarding Underperforming Technical Team Technical Review 52

User Pilot

MARCH 20, 2023

It’s important to use a tool for creating interactive user guides because it reduces reliance on developers and allows you to trigger guides contextually. However, it’s not entirely no code, and some developer assistance may be required. Chameleon is a no-code solution for SaaS product adoption.

Software Review 52

Software Review Onboarding Underperforming Technical Team Scale 52

User Pilot

MARCH 15, 2023

Appcues is a no-code user onboarding platform that helps non-technical teams track and analyze product usage. There are several reasons why you may need one: For most software companies, creating interactive manuals from scratch is the wrong approach. You can publish in-app onboarding tours , announcements, and launch surveys.

Software Review 52

Software Review Technical Review Onboarding Systems Review 52

CustomerSuccessBox

APRIL 9, 2021

Why choosing the right Customer Retention Software has become so important for B2B SaaS Business? To know the answer, let’s have an overview of how customer retention works for B2B SaaS Business. How was the resolution rendered by your support team and whether the customer is happy with the support rendered.

Retention 52

Retention Software Review Software Payment Features 52

Full Session

JANUARY 16, 2023

FullSession is an excellent choice for web designers, marketers, web analysts, product managers, and UX/UI research teams. FullSession also helps with in-team and cross-team cooperation. FullSession offers a help center page with a FAQ, guides, and a blog full of helpful articles. Who uses it. Deployment. Conversions.

Software Review 52

Software Review Mobile Technical Review Pricing 52

Full Session

NOVEMBER 16, 2022

We offer the tool in the SaaS model. Various specialists – like marketers, product managers, UX designers, and product teams – can benefit from the data collected by these platforms. Mixpanel and Google Analytics are SaaS tools. It improves collaboration with your team members. It works in the cloud. Reducing churn.

Software Review 52

Software Review Sales Hiring Technical Review Underperforming Technical Team 52

User Pilot

MARCH 15, 2023

Pendo’s weaknesses in turn include its inability to trigger experiences based on in-app events, limited onboarding elements, and very high pricing (with startup plans starting at $7000 per year!) There are several reasons why you may need one: For most software companies, creating interactive manuals from scratch is the wrong approach.

Software Review 52

Software Review Technical Review Underperforming Technical Team Onboarding 52

yoursales

DECEMBER 19, 2022

Which problems are the most pressing for your and your B2B sales team? Which processes can and need to be powered by technology for you and your team to sell more? Trends which MAY impact your Sales Stack in 2023 Sales is in constant development. What customers want is help solving problems. Being a B2B buyer isn't easy.

Scale 86

Scale Sales Recruiting Sales Outsourced Development 86

ProfitWell

SEPTEMBER 20, 2019

Through working with a multitude of companies in some of their biggest growth phases, Volpe has developed a series of keen insights into what strategies make a company blossom. It collects data on its customers, passing that info along to a newly formed internal sales team to push higher-priced offerings and upgrades.

Software Review 45

Software Review Advertising Underperforming Technical Team Social Media 45

yoursales

NOVEMBER 8, 2023

Which problems are the most pressing for your and your B2B sales team? Which processes can and need to be powered by technology for you and your team to sell more? Trends which MAY impact your Sales Stack in 2023 Sales is in constant development. What customers want is help solving problems. Being a B2B buyer isn't easy.

Scale 52

Scale Sales Recruiting Sales Outsourced Development 52

SaaStr

JANUARY 14, 2020

In this presentation, Pluralsight co-founder and CEO Aaron Skonnard will discuss how Pluralsight successfully transformed its business to serve both individual and enterprise customers independently and will share his lessons for SaaS companies looking to tap into individual customers to sell into enterprises and vice versa.

B2B 134

B2B B2C Scale New CTO 134

Panintelligence

FEBRUARY 7, 2024

Fintech SaaS success is won or lost based on the quality of the experience you deliver to customers, partners, and employees. This leads to a constant backlog of requests for data teams. And that’s exactly what we’ll unpack in the next blog in our Fintech SaaS series. Experiences that are built entirely on data.

Outsourcing Services 52

Outsourcing Services Outsourced Development SaaS Underperforming Technical Team 52