SaaStr

MARCH 7, 2024

This was precisely my experience upon meeting Toni and Carlos, the founders of Embat, in an area we’ve extensively have been exploring: treasury management and payment automation. Embat is building the next-generation treasury management software. 2024 is also a year of truth. The importance of focus is often forgotten. #4.

Payments 227

Payments Payment Services Payment Solutions Scale 227

Blulogix

APRIL 9, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Integration and Automation: Scaling Your Business Efficiently In subscription-based business models, particularly those operating within the digital space, managing digital inventory emerges as a critical yet complex task.

Scale 52

Scale Subscription Payment Features B2B 52

User Pilot

FEBRUARY 25, 2024

Analyzing user behavior can help you understand how users perceive your product and brand. Since user preferences are always evolving, you need to be agile and swiftly adapt to new user behavior trends. TL;DR User behavior trends are not the same as consumer behavior trends. Here are the top trends to watch out for.

SaaS Payments 101

SaaS Payments Trends Payment Solutions Payment Methods 101

Totango

JANUARY 22, 2024

We polled our Customer Advisory Board (CAB) at the end of last year to gauge which way they saw the pendulum shifting for CS in 2024. In fact, 63% of CAB members said their top 2024 prediction was that businesses would put more strategic and bottom-line emphasis on expansion versus acquisition to drive revenue growth.

Customer Success 95

Customer Success Generative AI AI Scale 95

Subscription Flow

MARCH 20, 2024

SimpleCirc stands out as a noteworthy option when looking into subscription management software because of its intuitive user interface and effective subscriber data handling. Say you are a small online marketplace owner whose product links customers and independent artists. In this way, SimpleCirc helps to build trust in the platform.

Payment Services 88

Payment Services Payments Payment Solutions Payment Methods 88

Blulogix

MARCH 19, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Managing Digital Inventory Complexity As the digital economy continues to expand, B2B companies are increasingly offering a variety of digital products and services, necessitating sophisticated strategies for managing digital inventory.

B2B 52

B2B Subscription Payment Features Management 52

Blulogix

MARCH 15, 2024

A key player in this journey is end-to-end automation—a transformative force that redefines the efficiency and accuracy of subscription management and billing processes. Customer Support and Communications: Use automation to manage routine customer inquiries and communications, ensuring timely and relevant interactions.

Payment Features 59

Payment Features Payment Services Subscription Payments 59

Subscription Flow

FEBRUARY 27, 2024

However, handling multiple subscription plans and the dealing with the complexities of B2B enterprise SaaS billing, variable customer lifecycles, and subscription management can be extremely difficult. It is easier to plan and manage finances effectively when there is stability.

SaaS Payments 83

SaaS Payments Payment Services Payments Payment Solutions 83

Blulogix

JANUARY 26, 2024

Trends and Your Platform’s Role By BluLogix Team Subscription billing has undergone a significant transformation from its early days in print media to becoming a cornerstone of various modern industries, including Software-as-a-Service (SaaS) , Unified Communications-as-a-Service (UCaaS) , IoT , Managed Services Providers , and beyond.

Payment Features 52

Payment Features Trends Subscription Cloud 52

ChurnZero

JANUARY 25, 2024

How will customer success jobs, and the skills they require, evolve in 2024? Let’s explore the essential trends, specializations, and factors driving the evolution of CS skills in 2024, and consider how you can upskill yourself and your team to stay at the cutting edge.

Customer Success 52

Customer Success Sales Recruiting Sales Hiring Scale 52

Blulogix

JANUARY 26, 2024

In this blog, we will discuss some of the prominent trends in subscription billing and examine the crucial role of advanced platforms like BluIQ in steering the industry forward. Today, customers are increasingly leaning towards subscription models for access to products and services, moving away from traditional one-time purchases.

Payment Features 52

Payment Features Trends Subscription Innovation 52

Blulogix

APRIL 5, 2024

Enter Configure, Price, Quote (CPQ) tools, a game-changer for businesses looking to streamline their quoting and order management processes. This blog post explores how CPQ tools can revolutionize the way you quote, bringing unparalleled efficiency and precision to your sales operations.

Scale 40

Scale B2B Subscription Payment Features 40

Blulogix

JANUARY 28, 2024

In this blog post, we’re going to walk you through a detailed guide on how to efficiently implement a powerful subscription billing software, such as BluIQ by BluLogix. Define pricing structures, billing cycles, and product catalogs. BluIQ provides training and support to help your team become proficient users.

Payment Solutions 52

Payment Solutions Payment Features Payment Services Subscription 52

Blulogix

FEBRUARY 17, 2024

This blog post delves into the concept of dynamic pricing models in subscription billing, exploring how businesses can leverage these strategies to enhance customer satisfaction and maximize revenue. Dynamic pricing can make subscriptions more accessible and fair, improving customer perceptions and loyalty.

Subscription 52

Subscription Payment Features Pricing Marketplace as a Service 52

Blulogix

JANUARY 4, 2024

Evaluate the billing solution’s integration capabilities, including: CRM and ERP Integration: Can the platform integrate with your customer relationship management (CRM) and enterprise resource planning (ERP) systems? Dunning Management Dunning management is crucial for handling overdue payments.

Payment Solutions 52

Payment Solutions Payment Services Payment Features Payments 52

Blulogix

JANUARY 28, 2024

In this blog post, we’re going to walk you through a detailed guide on how to efficiently implement a powerful subscription billing software, such as BluIQ by BluLogix. Define pricing structures, billing cycles, and product catalogs. BluIQ provides training and support to help your team become proficient users.

Payment Services 52

Payment Services Payment Solutions Payment Features Payments 52

Blulogix

JANUARY 29, 2024

In this blog post, we aim to shine a light on these common mistakes and offer advice on how to steer clear of them. Ensure that the platform can handle increased transaction volumes, new products or services, and the addition of more subscribers without compromising performance. Transparent billing practices build trust and loyalty.

Payment Solutions 52

Payment Solutions Payment Services Payments Payment Features 52

Blulogix

FEBRUARY 13, 2024

Expanding Monetization Across Departments Product Development: Involving product teams in monetization strategies ensures offerings are designed with both customer value and revenue potential in mind. Customer Support and Success: These frontline teams have direct insights into customer experiences, challenges, and feedback.

Finance 52

Finance Marketplace as a Service B2B Subscription 52

Blulogix

FEBRUARY 19, 2024

This blog post delves into advanced strategies that can help subscription services foster deeper connections with their customers, thereby improving retention rates and fostering brand loyalty. Proactive Customer Success: Shift from reactive support to proactive customer success management.

Retention 52

Retention Engagement Strategy AI Search 52

User Pilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

ChatGPT 96

ChatGPT Management Underperforming Technical Team Technical Review 96

User Pilot

APRIL 21, 2024

Wondering how to build a conversion path for your SaaS product or e-commerce site? From the moment they learn about the product until they complete a desired action, like a demo booking, and beyond. Focus on their JTBDs, pain points , and gains from using your product. Userpilot is a product growth platform.

SaaS Payments 91

SaaS Payments Payment Services Payment Methods Payment Solutions 91

Sales Hacker

NOVEMBER 10, 2023

With the end of the year fast-approaching, two inevitable events emerge on the horizon: The dawn of a new calendar year (hello 2024!). While the obvious and important way to build and cultivate customer loyalty is to build a product that people love, the reality is that it takes time. Contract renewal dates.

VP of Engineering 93

VP of Engineering Scale Outsourced Development AI 93

Blulogix

FEBRUARY 26, 2024

Agile monetization isn’t just a fleeting trend; it’s a profound shift towards a more dynamic, customer-centric, and data-driven approach to business success. Read More » Charting the Future: What Are the Emerging Trends in Subscription Billing and Monetization?

Artificial Intelligence 52

Artificial Intelligence AI Search Machine Learning compliance 52

Blulogix

FEBRUARY 9, 2024

This model encourages businesses to consistently engage with and understand their customers, leading to improved products and services tailored to customer needs. However, with these challenges come opportunities for innovation in customer service, billing, and product development.

Business Model 52

Business Model Subscription Payment Features Business 52

Blulogix

FEBRUARY 9, 2024

From managing diverse subscription tiers to accommodating customer preferences, the intricacies of subscription billing are vast. Managing these changes requires a billing system that’s both flexible and precise. These insights can inform product development, marketing strategies, and personalized customer experiences.

Payments 52

Payments Payment Services Subscription Payment Features 52

Chart Mogul

NOVEMBER 3, 2023

Here are a few topics from their conversation: Is efficiency still a priority in 2024 Their most impactful growth initiative this year Making smart growth investments Key metrics to measure efficiency Will efficiency still be the top priority for 2024? I think 2024 is going to be a graveyard for a lot of companies.

AI Search 52

AI Search Benchmarks Venture Capital AI 52

Subscription Flow

JANUARY 3, 2024

Unfortunately, having a fixed monthly price that does not reflect the true value of the product or the customers’ willingness to pay is a common practice. Read more: SaaS Pricing Trends to Boost Sales & Revenue in 2024 Why do you need flexible pricing? This is where flexible pricing enters the picture.

Pricing 52

Pricing Payment Features SaaS Marketplace as a Service 52

User Pilot

FEBRUARY 25, 2024

Funnel analysis examples can help product managers find the missing puzzle pieces to improve user journeys. Create data-driven product roadmaps. Try Userpilot and Take Your Product Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is funnel analysis? Identify friction areas.

SaaS Payments 99

SaaS Payments Payment Services Payment Methods Payment Solutions 99

Buffer Resources

MARCH 19, 2024

  The process is pretty straightforward and very similar to the kind of SEO you’d apply to a web page or blog post to get in to appear in Google search results.  You are including the main topic but are also showing customers how to execute the content audit.” Head to trends.google.com , then click on the Explore tab.

Social Media 109

Social Media Engineering Trends Engagement 109

SaaStr

FEBRUARY 6, 2024

In 2024, for customer success in SaaS, what’s “good” NRR? While we recently held a live workshop on what will change for Customer Success in SaaS in 2024 with Jason and Nick , we ran out of time to answer some of the top questions both get and what their answers would be now in 2024. What’s a “good” NPS? ” 2.

Customer Success 268

Customer Success Scale Sales Hiring Benchmarks 268

How To Buy Saas

JANUARY 4, 2024

10 Best ChatGPT Alternatives You Must Go For in 2024 Alternatives Free Plan/Trial Starting Price Ratings Jasper chat Free Trial $39/Month 4.9/5 In this blog, We explore a new generation of ChatGPT alternatives that overcome the limitations of traditional solutions, delivering a truly enhanced user experience. 5 Bard AI Free Free 4.8/5

ChatGPT 40

ChatGPT Software Review Payment Methods Artificial Intelligence 40

SaaStr

FEBRUARY 2, 2024

Typically on SaaStr.com, we try to focus our content on mistakes to avoid, lessons learned and how to scale faster, but for the CEO Summit, Jason addressed the audience with what’s most top of mind for him at the start of 2024. “I really think we are in a new world as managers and as leaders,” Jason said to kick things off.

Sales Recruiting 302

Sales Recruiting Trends Sales Hiring Software Review 302

SaaStr

OCTOBER 4, 2023

Before March 2020, it was almost the only single-seat SaaS product with over 100% NRR. Okta is a market leader in identity and app management, and they’re a derivative of everything happening in Cloud and SaaS spend. Two Conflicting Trends Everyone has learned to become more efficient and could hold off on profitability.

Sales Hiring 260

Sales Hiring SaaS Headcount Compensation 260

SaaStr

OCTOBER 26, 2023

Solving for the Long Tail Today, if your product is easy to use, people will try it. In the ATS industry, buyers might choose the cool, new, shiny, and cheaper product. The problem is if you’re in business for any amount of time, the product gets a bit older. Is Greenhouse multi-product? Everyone was talking about it.

Sales Hiring 234

Sales Hiring AI SMB Scale 234

SaaStr

JANUARY 28, 2020

You can argue all you want about investment, but their cashflow management. ” Like our Googles, our Comcast, our Dells, our BTs, they didn’t cancel my product. I certainly didn’t know if people needed my product. It goes back to that cashflow management. Aaron : And they just have to do it. Jason : Yep.

Sales Hiring 211

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 211

Subscription Flow

DECEMBER 25, 2023

These features make it easier for SaaS users to scale their businesses as they expand and help them run more productive businesses. In this blog, keeping this history in mind, we will investigate the upcoming SaaS industry trends 2024. SaaS Industry Trends 2024: A List 1.

Payments 52

Payments SaaS Payments Payment Solutions Trends 52

Blulogix

JANUARY 19, 2024

When Does my Subscription Billing Platform’s Inventory and Asset Management Capabilities Matter? By BluLogix Team In the ever-evolving and competitive world of business, the efficient management of inventory and assets is paramount for companies spanning a wide range of industries.

Subscription 52

Subscription Payment Features Management Scale 52