User Pilot

MAY 23, 2023

Whether it’s combing through large datasets to perform customer needs analysis , tweaking microcopy within your UI, using chatbots to bolster your support offering , localizing the experience with auto-translation, or boosting engagement with gamification , etc., How do you actually go about implementing AI within your app?

Artificial Intelligence 98

Artificial Intelligence AI SaaS Payments Payment Solutions 98

User Pilot

MAY 30, 2023

Leverage AI to generate simple and concise microcopy for your surveys. Leverage AI to generate simple and concise microcopy A good microcopy is short, on point, and has a vocabulary clear of technical jargon or complex terminology. Include a progress bar for higher survey response rates. Artificial intelligence can help.

Social Media 98

Social Media Scale Artificial Intelligence AI 98

User Pilot

JUNE 30, 2023

A great use of AI in customer engagement is to refine microcopies for tooltips. These microcopies are small snippets of text that provide instructions or guidance to users within your product. You can leverage AI technologies, such as AI chatbots or AI assistants, to enhance the user experience and improve customer engagement.

Engagement 97

Engagement Entertainment AI Customer Lifetime Value 97

User Pilot

MAY 30, 2022

UI feedback is important when designing a product and its’ UX as it helps users achieve their goals easily. – contextual guidance feedback (tooltips, modals , banners, messages, and microcopy ). – contextual guidance feedback (tooltips, modals , banners, messages, and microcopy ). Feedback loading progress.

Software Review 75

Software Review SaaS Systems Review Onboarding 75

User Pilot

JUNE 30, 2023

This article provides an overview of 19 popular AI content-writing tools that will help you create different content types, from in-app messages to long-form blog posts. Userpilot is a product adoption platform that offers an AI-powered writing assistant to generate SaaS microcopy. Let’s dive in! Article Forge writing assistant.

AI Search 98

AI Search AI Payment Solutions ChatGPT 98

User Pilot

JULY 18, 2023

By visualizing the UI and interaction flows, designers can validate design ideas , gather feedback and iterate on the UX before actual development begins. It allows you to carry out usability and prototype tests and extract actionable insights from real users to guide the UX design process. Product management software: Maze.

Software Review 98

Software Review Software Management Azure 98

User Pilot

APRIL 28, 2023

Microcopy : With AI copywriting you can test different copy formats and phrasing or voice tones to increase your adoption goals. The post AI User Onboarding: 8 Ways To Use Artificial Intelligence to Drive Success appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog.

Artificial Intelligence 97

Artificial Intelligence AI Onboarding Machine Learning 97

User Pilot

JUNE 19, 2023

appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. Finally, there’s the in-app survey functionality that allows you to collect and analyze quantitative and qualitative user feedback. The post Cohort Retention Analysis 101: How to Measure User Retention?

Retention 98

Retention Social Media Customer Lifetime Value Acquisition 98

User Pilot

JULY 31, 2023

Utilize Userpilot’s AI assistant to refine your microcopy. The post Retention Marketing For SaaS: 13 Strategies to Implement appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. Observe the following tooltip best practices : Keep your copy short and informative—no room for fluff.

Retention 98

Retention Strategy Marketing SaaS 98

User Pilot

APRIL 9, 2020

This can help us create content like blog posts and webinars that will help our customers. As well as the design of your microsurveys, it’s worth spending time on the microcopy that you use. Making some tweaks to your microsurvey’s microcopy can make all the difference when it comes to collecting your data.

Underperforming Technical Team 98

Underperforming Technical Team Churn Scale Onboarding 98

User Pilot

JULY 31, 2023

The post 15 Best Intercom Alternatives for SaaS Companies (2023) appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. Resource center for on-demand support Userpilot resource center. If you want to see how you can deploy Userpilot for in-app communication and guidance, book the demo!

Social Media 98

Social Media SaaS Marketplace as a Service Communication 98

User Pilot

MAY 16, 2022

You can also look at using microcopy to establish trust. The post Product-led Onboarding: How to Turn New Users Into Lifelong Customers appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. Something to avoid at all costs: asking for credit card details too early in the process.

Onboarding 98

Onboarding Customer Success Scale Strategy 98

User Pilot

APRIL 14, 2023

Make sure the microcopy of your survey is limited to questions, answers, and contextual information for each question. Airtable, who knows how to add contextual microcopy. So instead of explaining everything in your onboarding screen , try to make your microcopy as clean and concise as possible for the user.

SaaS 98

SaaS Onboarding User Experience Engagement 98

User Pilot

JUNE 12, 2023

If this doesn’t work, experiment with the microcopy of your in-app messages. appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. Use an AI writing assistant, like the one Userpilot offers, to generate various versions and A/B test them to see if they give better results.

Customer Lifetime Value 19

Customer Lifetime Value Education Onboarding Benchmarks 19

User Pilot

MAY 8, 2023

AI-powered WYSIWYG editor for creating and improving your microcopy. The post Customer Onboarding Trends 2023: 12 Insights SaaS Companies Must Know appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. User segmentation for targeted triggering of onboarding flows.

Onboarding 97

Onboarding SaaS Payments Trends Payment Methods 97

User Pilot

OCTOBER 13, 2021

Combining the right graphics, microcopy, and CTA to create more effective modals. In the same way, images can complement your microcopy to help users grasp the message on your modal window. When microcopy, your goal should be to help the user understand what the modal wants in a matter of seconds. Ahrefs notification UI modal.

SaaS 98

SaaS Underperforming Technical Team Software Review Onboarding 98

User Pilot

MAY 2, 2023

That said, the entire onboarding process will likely be made up of the UX patterns below: Welcome screens. You can utilize email onboarding sequences to share onboarding videos and other resources with your new users or even request user feedback on your onboarding UX to help you continuously improve it based on users’ preferences.

Onboarding 96

Onboarding SaaS Software Review Engagement 96

User Pilot

JULY 31, 2023

Thanks to the AI writing assistant, you can easily create and refine your product microcopy. Features, Pricing, and Alternatives appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. There are more AI features in the pipeline. The post What is WalkMe?

Pricing 98

Pricing AI Education Onboarding 98

User Pilot

JUNE 20, 2023

Use a simple microcopy. The post How to Reduce Customer Onboarding Time By Shortening TTV appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. Create a checklist with only 1-4 activation points. Making them too long can reduce completion rates. Checklist built with Userpilot.

Onboarding 98

Onboarding Education Retention Engagement 98

User Pilot

JANUARY 30, 2023

Create a tooltip (or tooltips) using a simple design and catchy microcopy. The post How to Implement In-place Tooltips to Drive Feature Discovery & Adoption appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. Don’t let the tooltip clutter your UI.

Software Review 98

Software Review Technical Review Education Onboarding 98

User Pilot

JUNE 13, 2023

Userpilot can help you to measure and track adoption, create personalized onboarding experiences, and save time by optimizing your onboarding microcopy with AI. appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. Announce new features to existing customers using modals.

Customer Lifetime Value 97

Customer Lifetime Value SaaS AI Search Onboarding 97

User Pilot

JULY 1, 2020

Write up a quick blog post that explains how the new feature will help. It's often referred to as UX writing or microcopy, and it's becoming increasingly important. Instead, shout about it. Even better, include a video of you showing the feature in action. Then share this on your socials and by email.

Onboarding 98

Onboarding Retention Engagement Education 98

User Pilot

APRIL 26, 2023

This is especially true for your above-the-fold microcopy that, along with the headline, will determine whether or not the prospect decides to scroll down. Wise also shows the icons for each of these signup options to make the signup form UX more visually appealing to users. Wise signup page.

PayPal 96

PayPal ChatGPT Onboarding User Experience 96

User Pilot

DECEMBER 6, 2022

When the survey is in-app, ensure the microcopy you used gets right to the point. The post How to Increase Survey Response Rates: 18 Actionable Tips appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. Here’s a good example: Example of a good in-app survey form.

Social Media 98

Social Media Benchmarks Data Analysis Data 98

User Pilot

MARCH 16, 2023

The Netherlands-based file transfer solution WeTransfer uses straightforward microcopy and an easily readable font to immediately hook site visitors in. All in all, Miro manages to create a simple UX happy path across the full landing page. Highlights: Clear CTA Actionable headlines Highlighted features Further reading 4.

SaaS 98

SaaS Customer Success User Experience Enterprise 98

ChurnZero

MARCH 27, 2020

Blog Author: Bri Adams, Customer Success Manager, ChurnZero. For example, see how the below tool tip positions using the blog feature to become a thought leader (the customer’s real motivation). Open up to your users, and they can open up to you,” as UX Collective shares in their article on the magic of microcopy.

Technical Review 52

Technical Review Systems Review Software Review Scale 52

User Pilot

JUNE 5, 2023

Split-testing your page layouts and microcopy will optimize conversion rates. Have a clear happy path A happy path , in UX terms, is defined as a low-friction path for visitors toward value realization. Fine-tune the copy While most landing pages favor microcopy over long-form copy, the role it plays in free trial signups is massive.

AI Search 97

AI Search SaaS AI Software Review 97

User Pilot

MARCH 15, 2024

Improve data-driven decision-making Data-driven analytics enable product managers, marketers, UI/UX designers, and customer success managers to make informed product and business decisions. Think about it: If you can’t base your decisions on empirical evidence, you’re forced to rely on hunches or previous experience.

Data 104

Data Data Analysis SaaS Software Review 104

User Pilot

FEBRUARY 20, 2023

We show a concise email verification page with microcopy that clearly explains the required steps and provides multiple alternatives at once. While users interact with the app, Userpilot shows various UX patterns , such as tooltips, banners , and hotspots, to offer a contextual onboarding experience and highlight new features.

Onboarding 98

Onboarding Customer Lifetime Value User Experience Entertainment 98

User Pilot

MAY 10, 2023

For example, Userpilot offers an AI-powered WYSIWYG editor that allows you to create clear and accurate microcopy for your in-app messages and guidance. It enables product and customer success teams to create quality microcopy for their in-app communication and user onboarding. AI-generated microcopy in Userpilot.

Artificial Intelligence 98

Artificial Intelligence AI Management Machine Learning 98

User Pilot

JUNE 19, 2023

Using AI to refine and optimize the microcopy for your tooltips, modals, and notifications to improve the customer experience. Refining in-app messages with AI to keep users engaged Despite looking like a simple task, writing a microcopy that’s clear and actionable can turn difficult—especially if you rely on in-app messaging to engage users.

Engagement 98

Engagement Strategy AI Search AI 98