SaaStr

NOVEMBER 7, 2023

The belief is if your product doesn’t work fast, have all of the right features, or a great UX, the customer will bounce. Adam came up with the wildest idea he could think of for an app and used Anthropc, a large language model company, to help develop the idea. What’s the data model? That makes sense. It takes time to build.

Generative AI 268

Generative AI AWS AI Artificial Intelligence 268

User Pilot

JULY 31, 2023

From making small UX design changes like adding progress bars to your forms to implementing a data-driven personalization strategy, there are many things you can do to enhance the experience better. TL;DR Improving your UX helps to exceed user expectations, increase user satisfaction, and drive retention and loyalty.

User Experience 90

User Experience SaaS Onboarding Engagement 90

Sylvia Ng

FEBRUARY 17, 2016

A strong product sense and mental model of how users behave. Background in UX. Model the state of our relationship with each of our monthly visitors. Stay up-to-date with the latest changes and trends in digital marketing and UI/UX. Passion for finding repeatable and scalable ways to increase growth.

Engineering 74

Engineering Growth Hacking Scale Social Media 74

User Pilot

MARCH 6, 2023

Product-Led Growth (PLG) is a business model in which the quality of the product drive growth, while product-led acquisition is a strategy that relies on product virality and network effects to expand market penetration. These include checklists and in-app UX patterns that drive the adoption of functionality relevant to different use cases.

Scale 90

Scale Acquisition Scaling Customer Lifetime Value 90

Unbounce

AUGUST 15, 2018

And nobody wants to sift through an endless YouTube haystack of “find your passion, move to Bali, start a blog, now I’m a millionaire”-style videos to find those shiny needles, right? This is a great rundown of mental models and techniques that can help people be more productive. Becky Davis, Director of UX and CRO for Tranzact.

Marketing 94

Marketing Interviewing Advertising Retention 94

User Pilot

JANUARY 26, 2021

With your customer expectations already detailed, it is important to see where your journey either exceeds or falls short of their mental model. Identify where expectations are met, exceeded and failed. There will always be parts of the experience that they loved or hated based on what they believe the experience should be.

Artificial Intelligence 98

Artificial Intelligence Data Machine Learning Underperforming Technical Team 98

OpenView Labs

SEPTEMBER 4, 2019

Editor’s Note: This post was first published on Irrational Lab’s blog here. Product developers and UX designers can all agree — reducing the number of steps in a sign-up flow is Product Design 101. Friction Can Increase Conversion by Changing Someone’s Mental Model. They evaluate only one cost at a time.

Technical Review 40

Technical Review Systems Review Underperforming Technical Team Marketplace as a Service 40

SaaStr

OCTOBER 24, 2019

I think the whole exceed ABCDE model is essentially going to be collapsed. They’re just collapsing the whole model and killing it with capital. I think we’re probably going to talk less about the delivery model of the architecture of the services and function and we’re going to talk more about the subscription model.

Payments 103

Payments Payment Features SaaS Payments Underperforming Technical Team 103

Intercom, Inc.

MARCH 1, 2018

I was a visual designer and did everything from waterfall-type UX to visual design to front end to back end. These can be physical or mental steps, like just having to think about or click something. Joel: If you look at our roles a decade ago, a UX designer’s role was pretty clear. Then, they make doing the thing easier.

Underperforming Technical Team 209

Underperforming Technical Team Leadership Development Engineering 209