SaaStr

DECEMBER 8, 2023

At SaaStr Annual , he was joined by Jordan Tigani, Founder and CEO of Mother Duck Maggie Hott, GTM at OpenAI , and Sharon Zhou, Co-Founder and CEO of Lamini to discuss the new architecture for building Software-as-a-Service applications with data and machine learning at their core. The biggest thing OpenAI is working on is customization.

Artificial Intelligence 243

Artificial Intelligence AI ChatGPT Software Engineering 243

Blulogix

APRIL 9, 2024

Unlike physical inventory, digital products and services don’t occupy physical space, yet they require meticulous tracking, billing, and reconciliation to ensure business efficiency and customer satisfaction. This serves as a central reference point for sales, billing, and customer service teams.

Scale 52

Scale Subscription Payment Features B2B 52

Blulogix

JANUARY 26, 2024

As this landscape continues to evolve, businesses must adapt and innovate to stay competitive and meet the ever-changing expectations of their customers. In this blog, we will discuss some of the prominent trends in subscription billing and examine the crucial role of advanced platforms like BluIQ in steering the industry forward.

Payment Features 52

Payment Features Trends Subscription Innovation 52

Blulogix

JANUARY 26, 2024

Trends and Your Platform’s Role By BluLogix Team Subscription billing has undergone a significant transformation from its early days in print media to becoming a cornerstone of various modern industries, including Software-as-a-Service (SaaS) , Unified Communications-as-a-Service (UCaaS) , IoT , Managed Services Providers , and beyond.

Payment Features 52

Payment Features Trends Subscription Cloud 52

User Pilot

APRIL 22, 2024

A customer sentiment dashboard is a great way to visualize customer feedback and see what users love (or hate) about your product. TL;DR A sentiment analysis dashboard typically integrates information from multiple data sources, such as social media posts, customer reviews, survey responses , and customer service chats.

Social Media 74

Social Media Software Review Underperforming Technical Team User Experience 74

Payrix

MARCH 13, 2024

No matter your industry, keeping up with the latest technology and payments trends is essential for any software company looking to stay competitive and keep their customers satisfied. What are the top drivers of customer satisfaction today and conversely, where are they feeling the most pain?

Merchant Services 100

Merchant Services Payments Embedded Payments Payment Solutions 100

User Pilot

MARCH 25, 2024

In this article, we’ll explain what user sentiment analysis is, why it’s important, and uncover some of the best tools for tracking and analyzing customer sentiment. TL;DR User sentiment is the feeling a person has about your brand, product, or service quality. Gather user sentiment data from multiple sources.

Social Media 89

Social Media Software Review Technical Review Machine Learning 89

User Pilot

MAY 2, 2024

Customer retention is vital for product success and business profitability. TL;DR Customer retention is the ability to keep your customers actively using their products. Key metrics to measure customer retention include customer retention rate , customer churn rate , customer acquisition cost, and customer effort score.

Retention 74

Retention Metrics Strategy Scale 74

SaaStr

JULY 25, 2023

It provides insights into the latest trends, best practices, and networking opportunities in the SaaS space. It brings together industry leaders, innovators, and customers to showcase the latest products and technologies. It explores strategies for retaining and expanding customer relationships.

ChatGPT 226

ChatGPT AWS SaaS CTO 226

SaaStr

JUNE 17, 2023

In the ever-evolving landscape of SaaS, Venture Capital, Bootstrapping, and Valuations – understanding market trends and investment patterns is critical. We’ll explain Jason’s take on the recent market fluctuations, highlighting major deals that shaped investment patterns and their effects on valuation trends.

Venture Capital 218

Venture Capital Scale Technical Review Software Review 218

SaaStr

FEBRUARY 7, 2024

In today’s world, there’s a clear shift in what founders, boards, and investors are all after — scalable, low-CAC (customer-acquisition cost) growth strategies. The data above shows it’s a customer acquisition cost on average of $1.05 How to use community as a driver of product-led growth. vs. $1.80, which is a big difference.

Scale 229

Scale Sales Hiring Strategy Marketing 229

User Pilot

FEBRUARY 25, 2024

Since user preferences are always evolving, you need to be agile and swiftly adapt to new user behavior trends. TL;DR User behavior trends are not the same as consumer behavior trends. Here are the top trends to watch out for. They analyze the behavioral changes and evolving trends in the preferences of online shoppers.

SaaS Payments 94

SaaS Payments Trends Payment Solutions Payment Methods 94

Blulogix

JANUARY 25, 2024

This is especially true in the realm of subscription billing platforms, where technological advancements and shifting customer expectations are the norm. In this blog post, we will explore BluIQ’s ongoing commitment to innovation and its significance for your business. This ensures that BluIQ aligns with real-world customer needs.

Innovation 52

Innovation Subscription Payment Features Operational efficiency. 52

Blulogix

MARCH 19, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Managing Digital Inventory Complexity As the digital economy continues to expand, B2B companies are increasingly offering a variety of digital products and services, necessitating sophisticated strategies for managing digital inventory.

B2B 52

B2B Subscription Payment Features Management 52

Blulogix

FEBRUARY 23, 2024

Charting the Future: What Are the Emerging Trends in Subscription Billing and Monetization? This blog post explores the emerging trends that are set to redefine subscription billing and monetization, offering predictions for the transformative journey ahead in the digital economy.

Artificial Intelligence 52

Artificial Intelligence Trends Subscription Payment Features 52

The Marketing & Growth Hacking Publication

FEBRUARY 11, 2019

Credit: Nethority Apart from the social media boom, if there’s anything in the 21st century that has catalysed our transition to the internet, it is blogging. Bearing that in mind, many websites have a blog section to engage users and solve their queries. At the end of the day, what attracts readers is relatable content.

Social Media 40

Social Media Growth Hacking Entertainment Trends 40

Blulogix

JANUARY 25, 2024

This is especially true in the realm of subscription billing platforms, where technological advancements and shifting customer expectations are the norm. In this blog post, we will explore BluIQ’s ongoing commitment to innovation and its significance for your business. This ensures that BluIQ aligns with real-world customer needs.

Innovation 52

Innovation Subscription Payment Features compliance 52

Payrix

APRIL 24, 2024

Check out the Payrix podcast library (or click the links below) to listen to Ian and Andy explore resourcing considerations, payments attachment and merchant activation, and the impact of payments value-added services, and how each layer into an overarching Embedded Payments strategy. Do payments influence software platform attrition?

Payments 147

Payments Embedded Payments Merchant Services Payment Solutions 147

Blulogix

MARCH 15, 2024

This post examines how automation not only streamlines operations but also unlocks new levels of customer satisfaction and strategic insight. Manual handling of these tasks is not only resource-intensive but prone to errors, leading to customer dissatisfaction and potential revenue loss.

Payment Features 59

Payment Features Payment Services Subscription Payments 59

Subscription Flow

MARCH 20, 2024

Keeping all this in mind, in the first section of this blog, we will first be seeing what is SimpleCirc, its features, and why exactly is it such a hot choice for magazine owners in today’s marketplace. Say you are a small online marketplace owner whose product links customers and independent artists.

Payment Services 88

Payment Services Payments Payment Solutions Payment Methods 88

SaaStr

FEBRUARY 6, 2024

In 2024, for customer success in SaaS, what’s “good” NRR? Who should Customer Success report into? Questions like this and many others are the most common questions asked of SaaStr Fan Fave and expert on Customer Success, Gainsight CEO Nick Mehta, and SaaStr CEO and Founder, Jason Lemkin. What’s a “good” NPS?

Customer Success 246

Customer Success Scale Sales Hiring Benchmarks 246

Subscription Flow

APRIL 23, 2024

In this blog, we will be looking at Paddle vs Chargebee vs SubscriptionFlow to bring you up to speed on their latest features in 2024, so you can pick the software that serves as the best fit for your subscription-based business. Doing this ensures the data-driven reduction of churn.

Payment Solutions 81

Payment Solutions Payments Payment Services SaaS Payments 81

Blulogix

APRIL 8, 2024

This blog post covers the significance of automating the synchronization of financial transactions, including revenue, payments, and adjustments, with ERP systems and explores how this alignment can transform financial management within subscription-based businesses.

Payment Solutions 52

Payment Solutions Payment Services Payments Subscription 52

SaaStr

OCTOBER 2, 2023

And 1 Big Party with Cheat Codes and Anabel Englund But much more than that, we dig into the data even more to uncover the latest event trends prevalent at SaaStr: First, on the attendee side, 34% of attendees attended as a team. So who’s coming with?

Trends 225

Trends New CTO CTO Data 225

Buffer Resources

APRIL 17, 2024

Curate industry news, insights and trends Girl Power Marketing has a very distinct visual language with bright purple pastels and unique fonts.   💡 Prompt : Create a simple infographic highlighting the latest trends in your field. Highlight how your product or service has helped clients achieve their goals.

B2B 103

B2B Social Media Venture Capital Company Culture 103

Intercom, Inc.

DECEMBER 28, 2022

For one, Eoghan McCabe , our Co-founder and Chairman, returned to the role of CEO , the position he had held from our founding in 2011 until 2020 – and he is bringing a renewed focus on the customer service space, so you can expect to see even more innovation from us in that area. Luckily, customer service teams are a resilient bunch.

Technical Review 118

Technical Review Scale ChatGPT Innovation 118

SaaStr

MAY 4, 2022

No matter how innovative a product might be, a business can only succeed if it enables its customers. Market trends: why is it easier than ever to build an online business? You can deploy subscriptions as a service, billing as a service, fraud prevention as a service. Platforms-as-a-service.

Payment Features 201

Payment Features Payment Services Payment Solutions Outsourcing Services 201

Blulogix

JANUARY 27, 2024

Case Study: How One Company Transformed with BluIQ By BluLogix Team In the dynamic world of Managed Service Providers (MSPs) , maintaining competitiveness and optimizing revenue generation often presents a significant challenge. For an MSP, this can result in significant revenue shortfalls and strained customer relationships.

Subscription 52

Subscription Payment Features Innovation Trends 52

Blulogix

JANUARY 20, 2024

How to Navigate Upgrade and Downgrade Flexibility in Billing By BluLogix Team In the current era where subscription models dominate the business world, the ability to adapt to changing customer needs is not just a luxury, it’s a necessity. Conversely, downgrade flexibility helps retain customers during economic downturns.

Scale 52

Scale Subscription Payment Features Churn 52

Blulogix

FEBRUARY 15, 2024

For businesses employing agile monetization strategies, particularly within the realm of subscription services, leveraging these dynamics for product innovation is not just an opportunity— it’s a necessity. Keeping a pulse on these dynamics enables businesses to anticipate market shifts and adapt their offerings accordingly.

Innovation 52

Innovation Marketplace as a Service Tiered subscription models AI Search 52

Blulogix

JANUARY 19, 2024

In this blog, we will delve into the specifics of BluIQ’s inventory and asset management functionalities and explore how they can substantially benefit your organization. Customer Satisfaction: Fulfilling orders promptly and accurately leads to higher customer satisfaction, fostering loyalty and positive brand experiences.

Subscription 52

Subscription Payment Features Management Scale 52

Blulogix

JANUARY 28, 2024

Equally important is the successful implementation of your selected software to guarantee smooth billing processes, precise invoicing, and ultimately, increased customer satisfaction. BluIQ’s flexibility allows you to tailor the platform to your unique requirements without expensive customizations.

Payment Solutions 52

Payment Solutions Payment Features Payment Services Subscription 52

ChurnZero

DECEMBER 27, 2019

Along with one too many holiday parties, the year’s end brings reflections and roundups of the most popular trends from the past 365 days. I f ChurnZero were to release a greatest hits compilation of our top content, milestones, and life events in 2019, this blog post would be it. Top 10 Blog Posts from 2019 .

Technical Review 64

Technical Review Software Review Churn Customer Success 64

Subscription Flow

JANUARY 26, 2024

Keeping all that in mind, in this blog we will be underscoring the importance of SaaS MRR growth. It is true that this is a topic that has been covered on countless blogs before (a few times on this one as well). In short, MRR is the monthly fee that all users collectively pay to access the service.

SaaS Payments 52

SaaS Payments Payments SaaS Payment Features 52

Blulogix

APRIL 5, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Revolutionizing Quoting with CPQ Tools In the fast-paced world of B2B subscriptions, where customized offerings and rapid service delivery are the norms, traditional quoting processes often fall short.

Scale 45

Scale B2B Subscription Payment Features 45

Blulogix

JANUARY 21, 2024

How to Enhance Customer Satisfaction Through Transparent Billing By BluLogix Team In the modern business environment where subscription models are prevalent, the key to customer loyalty and satisfaction lies in delivering a seamless and transparent billing experience. Customers can easily see what they’re paying for.

Payment Features 52

Payment Features Subscription Systems Review Operational efficiency. 52

Subscription Flow

FEBRUARY 27, 2024

However, handling multiple subscription plans and the dealing with the complexities of B2B enterprise SaaS billing, variable customer lifecycles, and subscription management can be extremely difficult. Now let’s discuss the benefits of using a SaaS subscription services billing platform in your SaaS company: 1.

SaaS Payments 83

SaaS Payments Payment Services Payments Payment Solutions 83