OPEXEngine

SEPTEMBER 9, 2021

In working with hundreds and hundreds of SaaS CFOs over the past 15 years, I’ve noticed that effective and strategic CFOs incorporate accurate benchmarking into the daily business of the company and especially into the budgeting and planning process. . Use Benchmarks At the Start of the Budgeting Process.

Benchmarks 52

Benchmarks Sales Hiring Headcount Customer Lifetime Value 52

OPEXEngine

OCTOBER 10, 2019

The Subscription Show is coming to Boston in a few weeks at the World Trade Center. I’m thrilled to be speaking there about SaaS Metrics and Benchmarks. The show is 100% focused on subscription models, operations, pricing, marketing and subscription-centric technologies, and organized by Subscription Insider.

Payment Features 40

Payment Features Subscription Payment Services Benchmarks 40

OPEXEngine

JUNE 29, 2020

Here’s a common dilemma that all SaaS business owners face — should you pursue growth at all costs, or is it more important to make sure that your margins are healthy, and that you’re not losing money with each new customer that you bring on board? Benchmark the health of your SaaS company, and. Enter the Rule of 40!

Benchmarks 52

Benchmarks SaaS Sales Hiring Scale 52

Baremetrics

SEPTEMBER 15, 2021

In SaaS, you need to calculate the growth rate for a handful of different metrics. For example, you need to calculate the growth rates for monthly recurring revenue (MRR), active customers, average revenue per user (ARPU), and more. One easy way to do this is to use Baremetrics to calculate the growth rates for your SaaS metrics.

SaaS Payments 81

SaaS Payments Payment Features SaaS Payments 81

Baremetrics

MAY 7, 2019

There are more funding and financing options for startups today than there ever have been before. There’s also been an explosion in debate and transparency about navigating startup funding and financing. Let’s explore the funding and financing options for your startup. Funding Your Startup. How To Evaluate Funding Options.

Finance 111

Finance Startup SaaS Payments Payment Methods 111

Tom Tunguz

OCTOBER 12, 2014

This post is part of a continuing series evaluating the S-1s of publicly traded SaaS companies in order to better understand the core business and build a library of benchmarks that might be useful to founders. In 2009 and 2010, the company recognized more revenue from services than subscription.

Benchmarks 111

Benchmarks Deferred Revenue Venture Capital Outsourced Development 111

OPEXEngine

APRIL 16, 2020

OPEXEngine fielded a second quick poll to the SaaS Finance community between April 2-April 14, 2020 – over 60 individual companies participated, ranging from companies with under 100 employees to companies with more than 5000 employees. BENCHMARK TO WIN. Most of the companies were US and Canadian-based. Key Take-Aways.

Payments 52

Payments Payment Services Payment Solutions Benchmarks 52

InsightSquared

MAY 7, 2019

Sales is the engine driving SaaS company value. And sales expense is typically the largest expense item on a growth SaaS company’s income statement. For these reasons, accurately tracking key sales metrics and benchmarking your performance against peers and market leaders is critical to getting the most out of your sales resources.

Scale 102

Scale Sales Hiring Metrics Sales 102

ProfitWell

NOVEMBER 13, 2019

The health of your SaaS business is entirely in the data, and a lot of SaaS professionals tend to think that the more data they’re actively tracking, the better. The good news is that the most important subscription KPIs are constant across SaaS businesses, whether you’re selling a timekeeping software or an accounting tool.

Subscription 80

Subscription Payment Features Customer Lifetime Value Benchmarks 80

Baremetrics

OCTOBER 9, 2021

While Stripe is indispensable for the average online business, providing many different tools, reports, and customizations that power online payment processing , when it comes to finding the billing history for Stripe customers, things are needlessly complicated. Stripe is a fully integrated suite of payment products. What is Stripe?

Payment Services 98

Payment Services SaaS Payments Payment Methods Payments 98

Chart Mogul

JUNE 24, 2021

Pricing localization is a strategy where you present the price of your SaaS differently depending on where the customer lives. The same could also be true for your SaaS business. In our B2B SaaS Pricing Masterclass , we detail the importance of SaaS pricing and how to get it right for your audience.

Pricing 52

Pricing SaaS Payments Payments Payment Features 52

OPEXEngine

APRIL 14, 2021

This is the second analysis in a three-part series that highlights different business observations uncovered when we conducted our Q1 2021 SaaS CFO Pulse Survey in March. . 2021 is expected to be a year in the SaaS market where competition for customers, product category leadership, and employees is hot. Finance Department Investments.

Investment 52

Investment Sales Hiring SaaS Finance 52

Payrix

APRIL 24, 2024

The subset of their software customer base that is utilizing an Embedded Payments solution has lower attrition rates on an annual basis than the subset of their software base that is not processing payments through their platform,” shares Andy. How do payments impact software attrition rates? And then you expand upon that.

Payments 147

Payments Embedded Payments Merchant Services Payment Solutions 147

Tom Tunguz

NOVEMBER 16, 2014

This post is part of a continuing series evaluating the S-1s of publicly traded SaaS companies in order to better understand the core business and build a library of benchmarks that might be useful to founders. New Relic charges by the server - the more computers monitored, the greater the subscription fee.

Benchmarks 100

Benchmarks Underperforming Technical Team Metrics Sales Hiring 100

Baremetrics

AUGUST 30, 2021

Few business owners are as passionate about what they do as those of SaaS companies. You can even see your customer segmentation , deeper insights about who your customers are , forecast into the future, and use automated tools to recover failed payments. What Is owner’s equity in SaaS? What Is owner’s equity in SaaS?

SaaS 97

SaaS Outsourced Development Payment Services Payments 97

Tom Tunguz

FEBRUARY 20, 2017

The chart above shows the subscription revenue is roughly at $150 million and professional services revenue is about $35 million this year. Cash flow from operations breakeven means the business generates as much cash as it consumes setting aside financing and investing activities. Growing quickly at the scale is no mean thing.

Metrics 100

Metrics Benchmarks Scale Finance 100

OPEXEngine

FEBRUARY 1, 2022

When it comes to IPOs, 2021 was an excellent year for SaaS companies. Accelerated digital transformation across industries put SaaS companies firmly on the hypergrowth path. According to Gartner , the SaaS industry has grown from $35 billion in 2015 to $145 billion in 2021. Automate to future-proof your business.

SaaS Payments 52

SaaS Payments Payment Services Payment Solutions SaaS 52

ChurnZero

AUGUST 14, 2020

Get direct access to CRM data, such as accounts, contacts, opportunities, cases, subscription data (renewal date, license count, total contract value, etc.) Subscription Billing Software. What is subscription billing software? Who Owns SaaS Customer Expansion and Renewal? Sales or Sales Operations. Who owns it?

Payments 87

Payments Payment Solutions Customer Success Software Review 87

SaaSOptics

JUNE 4, 2021

7 SaaS Metrics Every SaaS Company Should Care About in 2021. The SaaS market is expected to reach $164.29 We’ve done a lot of work with B2B SaaS companies, and over the years, we’ve seen a number of them struggle to get off the ground and grow quickly. SaaS Metrics #1: Annual Recurring Revenue (ARR) .

Metrics 53

Metrics SaaS Customer Lifetime Value Payment Features 53

OPEXEngine

MARCH 15, 2022

In the first 10 years of the SaaS industry, US SaaS companies didn’t need to go overseas to build highly valuable companies. But that dynamic has changed in lockstep with the growth of the SaaS market. High Growth SaaS Companies Get A Significant Portion of Revenues Internationally. Source: OPEXEngine. Market Dynamics.

Payment Services 40

Payment Services SaaS Payments Merchant Services Payments 40

OPEXEngine

FEBRUARY 9, 2021

The SaaS market is expected to reach $164.29 We’ve done a lot of work with B2B SaaS companies, and over the years, we’ve seen a number of them struggle to get off the ground and grow quickly. And that’s due to one glaring misconception: SaaS business models are just like traditional business models. And we’re here to help.

Metrics 52

Metrics SaaS Payment Features Customer Lifetime Value 52

OPEXEngine

MAY 22, 2020

Here’s a shout out to Dave Kellogg’s Key SaaS Metrics podcast, recently released on Aznaur Midov’s SaaShimi series. Dave does a terrific job explaining the current state of the art on important SaaS metrics. The podcast is an excellent SaaS Metrics 101 listen even for experienced SaaS finance experts.

Metrics 52

Metrics SaaS Deferred Revenue Benchmarks 52

OPEXEngine

JANUARY 17, 2020

Downward trending cost of goods (COGs) benchmarks are improving SaaS gross margins. Competitive service offerings and new technologies are driving down costs to maintain SaaS infrastructures. To see how COGs and gross margins are changing, take a look at these charts showing SaaS companies that IPO’ed in 2008 versus 2018.

Outsourcing Services 53

Outsourcing Services Trends Outsourced Development Technical Review 53

Kellblog

NOVEMBER 23, 2022

Finance types on the board might view these as simple canapes served before the meal. If I had to value a SaaS company with only two numbers, they would be ARR and YoY ARR growth rate. Monthly SaaS companies often have a strong focus on sequential (QoQ) growth, so you can add a row for that too, if desired. OKRs are great.

Technical Review 118

Technical Review Software Review Forecasting Churn 118

Navint

APRIL 18, 2019

This is an excerpt of the article Key SaaS Lessons to Maximize Revenue from VentureBeat that featured an interview from Sean Joyce. If you have a complex integration that requires maintenance every time you want to make a change to pricing or creating a bundle, then [SaaS] companies just don’t do it,” Joyce says.

Revenue 64

Revenue SaaS Finance Interviewing 64

User Pilot

OCTOBER 5, 2023

Reducing the CAC payback period can help SaaS companies boost their financial performance and drive growth. This metric helps SaaS companies choose the most effective customer acquisition channels , diagnose inefficiencies in customer retention strategies , and inform pricing decisions. Let’s get right to it!

SaaS Payments 96

SaaS Payments Customer Lifetime Value Payment Solutions Acquisition 96

OpenView Labs

SEPTEMBER 8, 2021

45% of expansion stage SaaS companies now say they have a usage-based or consumption-based pricing model, according to data from OpenView’s forthcoming 2021 Finance and Operations benchmarks report. . That’s why top usage-based SaaS companies instill a customer success mindset across every team.

Pricing 64

Pricing Customer Success Scale Compensation 64

Baremetrics

MAY 4, 2021

Financial forecasting models are used to predict financial outcomes within a specified area of your business, like recurring revenue or payroll. These models then feed into the overall financial model for your SaaS business. Read more: The Best Financial Modeling Software for SaaS in 2021 2. The result?

Forecasting 98

Forecasting Benchmarks Finance Subscription 98

ChurnZero

MARCH 18, 2022

With so many SaaS metrics floating around, and even more opinions on when and how to use them, it can be hard to know if you’re measuring what really matters. Leading SaaS expert, Dave Kellogg, and ChurnZero CEO, You Mon Tsang, sat down to answer all the questions you want to know about SaaS metrics like ARR, NRR, GRR, LTV, and CAC (i.e.,

Customer Success 98

Customer Success Metrics SaaS Banking 98

Tom Tunguz

JULY 6, 2014

Because GoPro is the first sizable consumer hardware IPO in eons and because the startup world has a blossoming hardware segment, I thought it would be interesting to compare and contrast a top consumer hardware startup with the benchmarks of public SaaS companies using GoPro’s S-1. I have three goals with this analysis.

Startup 129

Startup Sales Hiring Benchmarks Advertising 129

Baremetrics

AUGUST 5, 2021

Business owners are constantly thinking about company finances. While you’re here, you should try Baremetrics to view your subscription data and financial metrics in real-time, all in one place. Tracking total expenses Fixed, Recurring, Non-Recurring and Extraordinary Expenses – What Are They? Start a free trial today.

Payment Methods 85

Payment Methods Management Payment Solutions Payments 85

User Pilot

JUNE 11, 2021

SaaS businesses thrive on data. Analytics tools help SaaS businesses generate actionable insights from the data they collect, which then fuels their decisions. We’ll also tell you which data points and metrics you should pay particular attention to and how to track them using the SaaS analytics software listed here!

Software Review 52

Software Review Software Social Media SaaS 52

ChurnZero

MAY 8, 2020

Based on company finances, CEOs and CFOs are determining which roles are necessary and nice-to-have. Q: What is the source of the benchmark data mentioned during the presentation (22:35)? A: [Ed]: These benchmarks came from David Skok , you may have heard his name before, and the KeyBanc Capital Markets SaaS Survey.

Customer Success 59

Customer Success VP of Engineering Scale Benchmarks 59

ChurnZero

DECEMBER 18, 2020

Hoping to shed light on the current state of Customer Success and its influence within B2B SaaS organizations, ChurnZero along with ESG and Higher Logic, invited Customer Success leaders to participate in a survey to learn more about the top initiatives and issues facing this function today. Customer Success Around the Web.

Customer Success 87

Customer Success Sales Recruiting Finance Sales Hiring 87

How To Buy Saas

MAY 23, 2021

We will go ahead in describing Semrush vs. Similarwebs classifications, SEMrush Traffic Analytics from a comprehensive suite of online visibility that also has saas tools for specialists in SEO, PPC advertising, social media, and content marketing specialists. In contrast, SimilarWeb is intended for website statistics only. Final Thoughts.

Social Media 124

Social Media Content Marketing Advertising Scale 124

OPEXEngine

NOVEMBER 21, 2019

During the annual budget and planning process, SaaS Finance leaders focus on making sure that resources are allocated appropriately across the company so the company achieves its performance goals – usually revenue and profitability goals – for the upcoming year. Magic Number. The larger the company, the higher the multiple, ie.,

Sales Hiring 45

Sales Hiring Underperforming Technical Team Scale Customer Lifetime Value 45

How To Buy Saas

MAY 23, 2021

We will go ahead in describing Semrush vs. Similarwebs classifications, SEMrush Traffic Analytics from a comprehensive suite of online visibility that also has saas tools for specialists in SEO, PPC advertising, social media, and content marketing specialists. In contrast, SimilarWeb is intended for website statistics only. Final Thoughts.

Social Media 78

Social Media Content Marketing Advertising Scale 78