Neil Patel

MARCH 2, 2021

To help, I’ve broken this list into B2C and B2B review sites, depending on your target buyers. Let’s start with B2C. B2C Review Sites. B2C” businesses sell goods and services directly to consumers. If you’re a B2C business, opt for popular, high-traffic review sites to maximize your exposure. Angie’s List.

Software Review 127

Software Review Technical Review Scale Merchant Services 127

Neil Patel

SEPTEMBER 1, 2021

B2B and B2C content marketing require entirely different strategies. As mentioned, B2B content marketing presents different challenges from B2C content marketing. With B2B, you’re targeting other businesses, whereas, with B2C, you’re targeting individual consumers. Evaluate their strengths and weaknesses.

B2B 144

B2B Strategy B2C Content Marketing 144

Buffer Resources

OCTOBER 24, 2023

  After graduating, I worked in various B2C marketing roles with tourism companies and heritage sites, which meant working alongside digital marketing agencies. After all, most leads consume three to four pieces of content from a vendor before engaging with their sales team.  This felt like a missed opportunity.

Outsourcing Services 111

Outsourcing Services Scale Outsourced Development Underperforming Technical Team 111

Sales Hacker

MARCH 16, 2021

If you missed episode 151 check it out here: Leads Don’t Matter: Moving From a Sales-led to a Product-growth Orientation with Stephanie Cox. Subscribe to the Sales Hacker Podcast. From Neuroscience to RevOps: How Sara used her brain to start her sales career [5:56]. They create sales engagement software. We’re on iTunes.

Sales 95

Sales Technical Review Underperforming Technical Team Government 95

Neil Patel

MARCH 9, 2021

Whether you’re running a corporate startup marketing campaign or moving your local business into the digital age , you can’t afford to waste time and money on weak leads. It also helps prospects feel more secure about their purchase and develops the business’ reputation as a customer support specialist. What is Lead Scoring?

Scale 115

Scale Underperforming Technical Team Metrics B2B 115

User Pilot

NOVEMBER 21, 2023

TL;DR Product managers often don’t get the due recognition for their work and their role is often marginalized by frustrated leadership or other teams. To keep the development work going, work in small increments, ship them often, and resist the temptation to ‘just add this in’. Average ships per person in the team.

Technical Review 85

Technical Review Management Underperforming Technical Team Leadership 85

Sales Hacker

MARCH 16, 2020

They’re taking a more B2C-like approach, optimizing the buying experience to win more business. In this article, we’ll look at five sales follow-up tactics that will help you do just that. 5 Tactics for Effective Sales Follow-Up in 2020. Sales Follow-Up Tactic #1: Email. That was four years ago.

Technical Review 108

Technical Review B2C Social Media Underperforming Technical Team 108

Intercom, Inc.

NOVEMBER 7, 2019

As Head of Sales for Spendesk, Nico was initially inspired by the vision of founder Rodolphe Ardant who had spotted a gap for ‘spend management’ in the B2B market based on personal banking trends. So they created a software that provides control, visibility, and payment methods for corporate finance teams.

Scale 162

Scale Payment Methods Payment Solutions Marketing 162

Stax

FEBRUARY 28, 2024

SaaS billing solutions are usually talked about within the context of B2C payment processing. This is often due to misconceptions that they will have to develop this functionality from scratch (more on this later). This is where an advanced B2B subscription management platform comes in.

Payments 88

Payments SaaS Payments Payment Services Merchant Services 88

OpenView Labs

APRIL 2, 2020

It blurred the lines between B2C and B2B products as enterprise companies began demanding the same kind of intuitive, well-designed user experience featured in consumer products like mobile apps. This time, it’s less about blurring the lines between B2C and B2B than it is about getting rid of them all together.

Marketing 63

Marketing B2C Underperforming Technical Team B2B 63

SaaStr

MARCH 8, 2019

The age-old sales funnel has worked fine for decades…until now. Why is the sales funnel alone, no longer an appropriate way of thinking about customers? Brian Halligan: Whether we all like it or not, trust in sales and marketing is at an all-time low. We’re going to hire tele-sales reps who are going to cold call.

Scale 109

Scale Sales Hiring Underperforming Technical Team Social Media 109

OpenView Labs

OCTOBER 29, 2021

On a recent episode of the BUILD Podcast , Blake Bartlett spoke with Nikita Miller about best practices for building an early-stage product team. Nikita has a lot of real-world experience, having led stellar product teams at Trello and Dooly. She is currently SVP, Head of Product Management at The Knot Worldwide.

Sales Hiring 60

Sales Hiring Sales Recruiting Development Team Review Management 60

Upscope

MAY 24, 2019

There are many articles on developing a customer experience (CX) strategy so seeing a range of practical examples will help put them into perspective. Even KONE elevators have found customers to be more demanding at every level wanting real time information and B2C type customer service. Question 3: Who are you willing to be bad for?

Strategy 99

Strategy Sales Hiring Airlines Underperforming Technical Team 99

Intercom, Inc.

DECEMBER 21, 2021

Maggie Hott , Director of Sales at Webflow. Later’s Farhan Virji on adapting B2C support strategies for B2B teams. On the surface, B2B customer support issues might look quite different from those of B2C. Webflow’s Maggie Hott on building a scalable sales team from the ground up. Will Larson , CTO of Calm.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

FastSpring

APRIL 13, 2023

From leading sales at Zillow to brand strategy at Tumblr to revenue at FiscalNote (a global policy platform), Justin Scott started noticing a trend. When Justin and his initial team started looking for a way to capitalize on VR/AR technology, they focused their attention on the “made-to-order” industrial market. Jera Brown Yeah.

Payment Methods 124

Payment Methods Marketing Payments SaaS Payments 124

FastSpring

APRIL 26, 2022

It’s likely that a finance or sales tools will be less susceptible to churn than a marketing tool, simply because it’s perceived to be more directly responsible for revenue.”. Some churn is acceptable, perhaps even necessary — especially if you’re using a more B2C-style sales approach. What Is Negative Churn?

Benchmarks 123

Benchmarks Churn Payments SaaS Payments 123

SaaStr

DECEMBER 31, 2019

She founded Box’s growth team as well as the product operations team. And before box she ran product and engineering teams building large scale financial platforms for Accenture clients. Ciara : Craig’s designed and led teams at enterprise and consumer companies including Salesforce, eBay, and Google.

Enterprise 135

Enterprise Underperforming Technical Team Scale B2B 135

ProfitWell

JANUARY 28, 2020

In this episode we discuss the relationship between RevOps and marketing with Dave Rogenmoser, CEO of Proof , and how it’s not just about marketing or sales anymore—it’s about helping. It’s not just about marketing or sales anymore, it’s about helping. The reality is the whole “fake it ‘til you make it” is bad advice.

Underperforming Technical Team 45

Underperforming Technical Team New CTO Technical Review CTO 45

SaaStr

DECEMBER 5, 2019

Actually what I found was a little disarming, a little unfortunate, because there was a lot of, I think, bad experiences in the past with corporate venture capital and with earlier stage companies or with other VCs working with CVCs as they were once called. They might be sales operations challenges. ” And not just open ended.

Development Team Review 132

Development Team Review Scale Technical Review Software Review 132

User Pilot

MARCH 21, 2024

You can collect data via multiple sources, such as feedback surveys , user interviews, product data analytics , and firsthand observations from your customer-facing teams Create a high-level customer journey map with all the relevant touchpoints to contextualize the collected data.

Sales Recruiting 98

Sales Recruiting Underperforming Technical Team Interviewing Social Media 98

Sales Hacker

OCTOBER 7, 2021

Women in sales often have a polarizing experience. Never believe that doubting yourself is a bad thing. In the Sales Hacker video series Aha Moments , I asked 10 women: “What is one ‘aha moment’ you’ve had in your sales career?”. What is one a-ha moment you’ve had in your sales career? Anything less is failure.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

Intercom, Inc.

NOVEMBER 11, 2021

Samuel Hulick: I actually started as a full stack developer. Back in those days, and this was like over 10 years ago, the developer would get a Photoshop file that had all of the different interface elements. So, growth team, in this quarter, we want you to go and try to pull the levers to increase day seven engagement.”

Onboarding 254

Onboarding Sales Hiring Sales Recruiting Underperforming Technical Team 254

Sales Hacker

DECEMBER 1, 2020

If you missed episode 137, check it out here: Team Selling: A Comeback Story for 2021 with Trish Bertuzzi. Subscribe to the Sales Hacker Podcast. Learn how modern sales teams win deals now at 6sense.com/saleshacker. The second sponsor is Outreach, the number one sales engagement platform. We’re on iTunes.

VP of Engineering 63

VP of Engineering Branding Scale Marketing 63

SaaStr

MARCH 8, 2019

The age-old sales funnel has worked fine for decades…until now. Why is the sales funnel alone, no longer an appropriate way of thinking about customers? Brian Halligan: Whether we all like it or not, trust in sales and marketing is at an all-time low. We’re going to hire tele-sales reps who are going to cold call.

Scale 53

Scale Sales Hiring Underperforming Technical Team Social Media 53

ChurnZero

JULY 12, 2019

Perhaps product problems, loss of a key user in the account, a bad use case… Sure, these are some reasons why customers may churn, but the reality is that your churn rate is deeply connected to the quality of onboarding journey your users go through. Do you need to improve team communication? Check Slack. Online meetings?

Scale 75

Scale Onboarding Customer Success Underperforming Technical Team 75

SaaStr

AUGUST 19, 2022

So the new sales leader is trying to figure out, can we go further up market? And also on the side, doing a strategy of pure, just changing our ICP and fully picking it and making it super narrow and super focused, and having 25% of the team doing that. And 75% of the team continuing business as usual. Jason Lemkin: Okay.

Scale 248

Scale Sales Hiring Scaling VP of Engineering 248

Totango

JULY 1, 2022

Then we’ll explore why it plays a major role for B2B SaaS business models and how loyalty for B2B businesses differs from that for B2C brands. What Are Key Differences between Customer Loyalty for B2B and B2C Brands? First, we’ll discuss what customer loyalty is. What Is Customer Loyalty?

B2B 108

B2B B2C Underperforming Technical Team Business 108

FastSpring

DECEMBER 8, 2022

Start with your existing sales and see where there’s interest from existing buyers. How to Take Advantage of Emerging SaaS Consumer Markets [4 min clip] In our 2022 Emerging SaaS Customer Markets report , we highlight 25 countries and three regions with emerging consumer markets for SaaS and software sales. David used the U.S.

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

Chart Mogul

SEPTEMBER 15, 2023

You can think of Horizontal SaaS as broad-based tech that is industry agnostic; a sales person at a Cybersecurity company can use HubSpot the same way a sales person at a Health Supplements company might use it. We trust leaders to make decisions on what tools they need to get the most out of their teams.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

User Pilot

SEPTEMBER 15, 2023

In this article, we’ll go over some concept testing examples from some of the best B2B and B2C brands to help you get started with your strategy. Understand Customer Needs and Optimize the Product Development Process : Concept testing lets you pinpoint exactly what features resonate with your audience.

Underperforming Technical Team 95

Underperforming Technical Team B2C SaaS Pricing 95

SmartKarrot

SEPTEMBER 21, 2022

B2B or B2C, no matter what business model you operate, the key aim is to “grow and earn profits.” Owing to this importance, businesses emphasize getting customer feedback right from the preliminary stages of product development through post-purchase experience. But did you know the difference between positive and negative feedback?

Systems Review 10

Systems Review Scale Underperforming Technical Team Social Media 10

OpenView Labs

MAY 12, 2020

Those are some pretty great results for a small team—only about 50 people in the whole company—that needs to navigate the challenges of selling a horizontal product serving multiple audiences from single-player scenarios to enterprise deployments. Small businesses or teams who adopt it self-service.

Underperforming Technical Team 98

Underperforming Technical Team Marketing Scale B2C 98

FastSpring

JANUARY 31, 2023

Functionality and feature comparisons Payment Processing Calculating and remitting sales tax, VAT, and GST Checkout Subscription Management Reporting and Analytics Pricing Customer Reviews Note: Information in this article is true at the time of writing but is subject to change. Fully customizable checkout (down to the pixel). And much more.

Payment Services 120

Payment Services Payment Methods Merchant Services Payment Features 120

SmartKarrot

MAY 13, 2022

While customers have been in focus for B2C companies for a long time now. These changes being experienced in the market stem from B2C business shifts, ultimately impacting B2B companies. In earlier days, for example, customer loyalty towards a brand played a significant role in a company’s sales and growth. Final Words.

B2B 10

B2B Artificial Intelligence Payment Services Social Media 10

SaaStr

NOVEMBER 21, 2019

Emilie Maret | Fellowship Team @ The Family. We’re a team of former investors and operators from the likes of Facebook, Deliveroo, and the Swedish payments company Klarna. Emilie Maret | Fellowship Team @ The Family. The good thing is … this is the good news, bad news. Want to see more content like this?

New CTO 154

New CTO Sales Hiring B2C CTO Hire 154

Intercom, Inc.

MAY 24, 2018

When used correctly, data can powerfully enrich sales and marketing efforts and help any business fuel growth. This allowed a passionate audience to develop – and built enthusiasm ahead of the books’ full release. Give us a feel for your career to date: what brought you to Clearbit, and what’s the mission of your team there?

Data 182

Data Scale Underperforming Technical Team Sales Hiring 182

Intercom, Inc.

JULY 9, 2020

And I put together these horrible, bad websites – I’m lucky there’s no evidence of them anymore. I’d love to dive into what those strategies were like, especially first at Atlassian, particularly because they had no sales team. Atlassian does not have an outbound sales team.

Technical Review 199

Technical Review Scale Underperforming Technical Team Software Review 199