Intercom, Inc.

MARCH 26, 2020

All of Intercom’s production infrastructure is provided as a service to Intercom by Amazon Web Services (AWS). AWS is the leading cloud provider in the industry, and we leverage their portfolio of globally redundant services to ensure Intercom runs reliably. We continue to ship new and innovative products.

AWS 192

AWS Scale Business Cloud 192

Andreessen Horowitz

APRIL 30, 2024

ABOUT IN THE VAULT “In the Vault” is a new audio podcast series by the a16z Fintech team, where we sit down with the most influential figures in financial services to explore key trends impacting the industry and the pressing innovations that will shape our future. Follow this show on our podcast feed so you don't miss an episode.

Development 106

Development Technical Review AI AWS 106

Intercom, Inc.

FEBRUARY 26, 2018

Innovative startups. The first army are innovative startups. I’m referring to the full spectrum of business execution, from product management to design to engineering to marketing to sales to support and all the other functions needed to scale a business. Basic marketing and selling at a global scale is becoming easy too.

Software Review 224

Software Review Outsourcing Services Software Outsourced Development 224

Frontegg

OCTOBER 14, 2020

Tel Aviv, October 14, 2020 – Frontegg , creators of the first platform for fast-tracking SaaS development and innovation, today announced a $5M Seed round led by Pitango , with backing from i3 Equity and Global Founders Capital. Before AWS, engineering teams had to scale their own infrastructure.

DevOps as a Service 52

DevOps as a Service K8S orchestration (Kubernetes) Innovation New CTO 52

Chart Mogul

NOVEMBER 30, 2023

The company’s sole analyst at that time used AWS Athena to query them from the S3 bucket, created additional materialized views to combine and aggregate them, and visualized them into dashboards with Superset using its AWS Athena connector. We used our daily AWS RDS snapshots and loaded them daily to Snowflake tables.

Engineering 52

Engineering K8S orchestration (Kubernetes) Data AWS 52

Intercom, Inc.

APRIL 19, 2018

Rich Archbold , Senior Director of Engineering, has been at the forefront of codifying and scaling this philosophy over the past few years. Our chat covers the origins of Run Less Software, how it has evolved at scale, and how it differs from the equally valid approaches of other engineering teams. What it means to Run Less Software.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

Intercom, Inc.

MARCH 16, 2022

Intercom is a product-led company, focused on maximizing product innovation and development velocity. This means we know what it means to design and build for reliability, with solutions that are proven at scale. “We The foundation of our operational health is availability. Without rock solid availability, nothing else matters.

Software Review 118

Software Review Technical Review Management Systems Review 118

How To Buy Saas

MAY 15, 2024

They can scale up or down as required. Testing and Development: IaaS solutions make it quicker and more cost-effective for companies to set up and scale their testing and development environments. You can easily scale up or down as and when required. You can scale up or down according to your company’s needs.

DevOps as a Service 52

DevOps as a Service Marketplace as a Service Cloud SaaS 52

Blulogix

NOVEMBER 8, 2023

Scalability Startups and enterprises alike can scale their technology usage in alignment with their specific needs. Innovation Acceleration Technology providers are incentivized to offer superior services and optimize their offerings. With this model, customers pay only for what they use, optimizing cost efficiency.

Technology 52

Technology Pricing Payment Features Subscription 52

Panintelligence

FEBRUARY 7, 2024

As innovation in Fintech SaaS increases, so does the pressure to safeguard sensitive data. But Andy says Fintech SaaS is hitting a big challenge: mixing innovation with tight security. Fintech companies are all about pushing tech boundaries, but the more they innovate, the bigger the risk of sophisticated cyber threats.

Payments 52

Payments Data Payment Services Payment Solutions 52

Intercom, Inc.

DECEMBER 31, 2019

The scale is extraordinary. The wave of SaaS companies that built themselves on the likes of AWS and Azure have reinforced the pre-eminence of cloud computing. Here, we trace some of the biggest trends and stories in technology over the past decade, and try to find a narrative to make sense of it all. There are about 3.2

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

Scytale

FEBRUARY 18, 2024

As the demand for efficient compliance management grows, companies such as Drata and Vanta have emerged as leaders in the field, offering innovative platforms designed to simplify and enhance the compliance journey. This innovative practice harnesses cutting-edge technology to revolutionize traditional compliance processes.

compliance 52

compliance Scale Systems Review Technical Review 52

SaaStr

OCTOBER 31, 2019

It was around that time about 12 years ago that Jeff Bezos launched AWS, and some of you may remember that, when he did this, Wall Street analysts were looking at him and saying, “Why would you take what’s already a very unprofitable business and drive it further into the red by investing in this AWS initiative?”

Cloud 100

Cloud Scale AWS Machine Learning 100

Frontegg

MAY 27, 2021

Product-Led Growth (PLG) is a consumer-centric scaling, conversion, and retention philosophy that uses the product itself as the primary growth driver. This innovative software tool is a proven and tested customer engagement booster. So pick accordingly. #1 1 Intercom. Best For: User Journey Planning and Optimization. 4 Pendo.io.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

SaaStr

MARCH 22, 2023

Scaling Early-Stage to Hyper-Growth Companies With Ed Lenta, SVP and GM of Databricks Back in the early 2000s, people didn’t entirely accept that a virtual machine could be as good as a physical one. Ed Lenta, the SVP and GM of Databricks, had the rare opportunity of scaling three hypergrowth companies — VMware, AWS, and Databricks.

Scale 193

Scale Scaling AWS Sales Hiring 193

Andreessen Horowitz

APRIL 30, 2024

ABOUT IN THE VAULT “In the Vault” is a new audio podcast series by the a16z Fintech team, where we sit down with the most influential figures in financial services to explore key trends impacting the industry and the pressing innovations that will shape our future. And if we’re doing the right thing, we need to scale it quickly.

Payment Solutions 83

Payment Solutions Payments Payment Services SaaS Payments 83

SaaStr

AUGUST 10, 2023

Whether you’re going from nothing to something or already scaling and thriving beyond $10-100M, healthy, sustainable growth in SaaS is on every founder’s mind. Cockroach Labs’ CEO Spencer Kimball shares hard-won lessons from scaling from $0 to $5B and his time as an angel investor for more than 80 different startups. Ideas Are Cheap.

Scale 178

Scale Scaling Sales Hiring Cloud 178

SaaStr

AUGUST 2, 2021

Examples include AWS, Adobe, Microsoft, and Google Cloud. This early phase is where you’re still looking for that perfect product-market fit and scaling the product to market. And remember to scale. Says Caimi: “Phase two for a software company is once you’ve got that product-market fit, it’s all about scale.

Outsourcing Services 276

Outsourcing Services Scale Scaling Outsourced Development 276

Andreessen Horowitz

SEPTEMBER 25, 2023

The Mosaic guys just figured out how to do that at scale for others. Ali: There’s a scaling law. If you’re scaling the parameters up, you have to scale the data with it. If you don’t have that, you’re not going to get the bang for the buck from scaling. It will be like AWS, GCP, and Azure.

AI 108

AI Enterprise Artificial Intelligence Generative AI 108

SaaStr

DECEMBER 20, 2023

In that case, is PLG cheaper for expanding the base than their sales-driven process? “I think it’s both if you look at scale,” Henry says. “PLG is cheaper, right? For example, Google and AWS are already ZoomInfo customers, but only certain sub-segments within those businesses – not the entire org.

New CTO 250

New CTO Scale Sales Hiring AWS 250

The SaaS Garage

DECEMBER 7, 2018

“With this new funding, we’ll enhance our content infrastructure offerings, further improve the practitioner experience and provide a comprehensive solution for global brands and large-scale organizations.” That enables organizations to more quickly and easily build innovative digital experiences for any channel.

Technology 53

Technology Scale PayPal Software Delivery 53

SmartKarrot

SEPTEMBER 15, 2022

With the advent of SaaS (software as a service), enterprises can now access cloud software solutions, making scaling much faster and easier. SaaS and the Cloud Let Enterprises Scale Faster. If you are an enterprise, the ability to scale quickly is crucial. Scaling is a fundamental part of business, but it is not easy.

Scale 10

Scale Cloud Enterprise Scaling 10

Tom Tunguz

NOVEMBER 8, 2023

Executive teams and boards are demanding innovation with LLMs and data. The Pendulum Swings to Small Data : Modern Mac laptops have the same computational power as the AWS servers Snowflake used to launch the company. The Decade of Data Continues : The pace of innovation within the data world continues to accelerate due to data.

Artificial Intelligence 186

Artificial Intelligence Trends Data Software Review 186

Sales Hacker

MARCH 4, 2019

Outreach supports sales reps by enabling them to humanize communication at scale and by automating the soul-sucking manual work. One of the things that’s great about the company is, or one of the things that attracted me to Datadog is the ability to execute on innovation. You can just see by AWS’ amazing performance.

Leadership 62

Leadership Scale Sales Hiring Sales 62

Intercom, Inc.

AUGUST 30, 2022

But these days, there are so many innovative and impactful tools that can massively streamline your workflows and help to set you up for success as you scale. This is especially important for small teams, where you need to operate at a scale far beyond your headcount (without burning out your team by working around the clock).

Scale 163

Scale Payment Services Startup AWS 163

Sales Hacker

OCTOBER 7, 2019

Our second sponsor is Outreach , the leading sales engagement platform that enables sales reps to humanize their communications at scale, from automating the soul-sucking manual work that eats up selling time to providing action-oriented tips on what communications are working best. Go to vidyard.com/saleshacker for more information.

Cloud 44

Cloud Artificial Intelligence Scale GCP(Google Cloud Platform) 44

SmartKarrot

MARCH 2, 2023

Top 15 VC Podcasts 2023 [Listed Alphabetically] 100x Entrepreneur 100x Entrepreneur – By Siddhartha Ahluwalia Siddhartha Ahluwalia is a 2x founder, VC & Startup Business Development Manager at Amazon Web Services (AWS). Hoffman hosts a podcast named Masters of Scale where he interviews a new founder every episode.

Venture Capital 10

Venture Capital Scale Entrepreneurship EKS (Elastic Kubernetes Service) 10

Intercom, Inc.

JANUARY 9, 2020

While Elias appreciates our product innovation and personal support: . “[It] Modern consumers expect fast, personalized responses through live chat, and doing so at scale is exactly where Intercom shines. They want to be notified by Slack? Not a problem! They want to be notified on their phone? Not a problem! Desktop notifications?

Technical Review 20

Technical Review Scale AWS Software Review 20

SaaStr

JUNE 3, 2020

And then I spent a year at Salesforce working on Marc Benioff’s extended leadership team, and really had a chance to learn how important trust can be, and also really learn from Salesforce, from Mark, how do you really build a global SaaS leader at scale? They can make donations for those charities.

Software Review 185

Software Review Scale Technical Review SaaS 185

Sylvia Ng

FEBRUARY 17, 2016

Innovative. Proven ability to scale a start-up from the ground up. Experience scaling and improving performance on evolving software and web applications. Previous experience scaling a social media account to impressive numbers. Prior experience with building architectural patterns for large, high-scale web applications.

Engineering 74

Engineering Growth Hacking Scale Social Media 74

SaaStr

OCTOBER 17, 2019

When it comes to seamlessly scaling your applications, a top-notch engineering team will be your foundation. Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls.

Scale 127

Scale Scaling CTO Hire Part-Time VPE 127

SaaStr

DECEMBER 13, 2021

Open Source is one of the most successful enablers of global innovation in history, and Linux has grown into the most important software platform in the world, dominating every market it enters. For us, the SaaS model Amazon Web Services (AWS) offered was an amazing one to look at. Open Source is an innovation that’s here to stay.

AI 232

AI Enterprise SaaS AWS 232

Audacix

JULY 18, 2022

Cross-team sharing is key to scaling DevOps effectiveness Do you have sharing, caring team members? Talk to the people at the DevOps coalface Senior leadership in large and small organisations often fails to comprehend the nature and scale of the challenges and frustrations faced by those at the coalface.

DevOps as a Service 52

DevOps as a Service Technical Review CTO Coach Underperforming Technical Team 52

SaaStr

MAY 14, 2019

Mikkel : Well again, the public cloud, AWS, was the dominant leader. We are seeing platform shifts from how they traditionally run their infrastructure and services and business to seeing them run that stuff on AWS. Just scaling software. What kind of customer experience, what kind of innovation do we need to help do you gather?

Cloud 184

Cloud Sales Recruiting Scale AWS 184

User Pilot

APRIL 29, 2024

Your tech stack not only defines the backbone of your business operations but also influences your ability to innovate, scale, and deliver exceptional value to your customers. Service providers like Amazon Web Services (AWS), Google Cloud Platform, and Microsoft Azure offer server hosting and load-balancing services.

Azure 52

Azure GCP(Google Cloud Platform) AWS Construction 52

Casey Accidental

DECEMBER 11, 2023

In a previous post , I talked about how product work post-product/market fit shifts from zero to one innovation to features, growth, and scaling work. But a question founders and teams often ask is when do we start layering in innovation work again that creates new value props. You can read parts 1 and 2 here and here.

Payments 113

Payments Scale Payment Solutions Technical Review 113

Intercom, Inc.

DECEMBER 13, 2018

One innovation behind Workplace is its News Feed-based algorithm , which has been fine-tuned to respond to work use cases. I saw we had the opportunity to do that in London and to do something that will be new for Facebook, in the same way that AWS was a new business model and product line for Amazon and a bet that paid off very well.

Scale 151

Scale Marketplace as a Service Mobile Sales Hiring 151