OpenView Labs

FEBRUARY 3, 2022

Usage-based pricing (UBP) , also known as consumption-based pricing, allows customers to pay for products according to how much they use. AWS and other infrastructure providers have been using UBP for nearly a decade. These metrics are an indicator of product-market fit. The takeaway.

Headcount 73

Headcount SaaS Compensation Acquisition 73

Sales Hacker

AUGUST 18, 2023

” Is it something beyond just “we want bigger deal sizes to make our unit economics work” or do they feel they have a strong product market fit and can actually command those prices. Marketing…their demand gen motion changes, need different product marketing, etc. And why you think you can win?

Scale 67

Scale VP of Engineering Sales Hiring Enterprise 67

SaaStr

APRIL 30, 2022

Basically you can more easily start using products. The second constituent there is the developer. Why do developers love SaaS products? They love SaaS products. They love consuming SaaS products not because of the billing model, but because of the delivery model. Your developers are busy.

SaaS Payments 239

SaaS Payments Metrics Payment Methods Scale 239

Outseta

JANUARY 20, 2020

In this post I’m going to share the most important lessons about growing a SaaS business that I learned at Buildium—collectively, these things had an awful lot to do with the company being valued so highly. I was offered a job as Buildium’s first full-time marketing hire, pulling in a cool $38,400 annually.

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

Intercom, Inc.

DECEMBER 13, 2018

Julien, who previously directed business development and partnerships at Microsoft and is on the board of French media giant Le Monde, was perfectly poised for a conversation at the SaaStock conference in Dublin that ranged from the different missions within Facebook to why he’s betting big on chat. That’s the beauty of Workplace.

Scale 151

Scale Marketplace as a Service Mobile Sales Hiring 151

Chart Mogul

OCTOBER 18, 2019

To power this shift, we need infrastructure, which supports the easy establishment and distribution of the new internet-enabled products and services. This is already at play — services like AWS, Stripe, and others have brought down the cost of starting and running a business to a fraction of what they used to be just a decade ago.

Scale 71

Scale SaaS Automotive AWS 71

Chart Mogul

OCTOBER 18, 2019

To power this shift, we need infrastructure, which supports the easy establishment and distribution of the new internet-enabled products and services. This is already at play — services like AWS, Stripe, and others have brought down the cost of starting and running a business to a fraction of what they used to be just a decade ago.

Scale 52

Scale SaaS Automotive AWS 52

SaaStr

DECEMBER 20, 2019

Prior to founding Outreach, Manny spent 7 years with Microsoft where he ran the Latin America and Canada business development group for Microsoft’s emerging mobile division, representing $50M of yearly revenue. There’s a whole literature around product market validation and MVPs and product market fit and all that.

Scale 142

Scale Sales Hiring Construction Education 142

SaaStr

SEPTEMBER 13, 2020

We’ve all seen AWS and what they’ve done with their platform. What we’ve seen over the last several years is that compounding starting to develop, and if you roll forward and see what happens, if you go to 2032, out just a dozen years from now, how massively that transformation takes hold. It is staggering.

Sales Hiring 159

Sales Hiring Scale Payments Cloud 159

SaaStr

JULY 1, 2020

Sam Blond: We have about 80 folks in the sales org, split between sales, development sales and then relationship management. We can save companies $100,000 on their AWS bill. Everybody wants to save $100,000 on their AWS bill right now. Come spend weeks of your scarce time using our product for free for 30 days.”

Merchant Services 180

Merchant Services Scale Sales Recruiting Sales 180

Sales Hacker

SEPTEMBER 14, 2021

Join us for a hilarious conversation about what’s changed in marketing lately, brushing shoulders with Marshawn Lynch, poaching SDRs and AEs from sales, and tips for employer branding. Who sales development should report to (spoiler: it’s marketing). Changes in marketing in the last 15 years [13:08]. powered by Sounder.

Sales Recruiting 79

Sales Recruiting Sales Hiring Marketing Underperforming Technical Team 79

Hacking Revenue

FEBRUARY 26, 2016

Having a face, a story and values, even if your product is only a blog (ahem, ahem) or a simple tool, is as important as the product itself. “Your Brand Is The Single Most Important Investment You Can Make In Your Business” (Steve Forbes). There are so many products and services out there. Probably even more.

Outsourcing Services 53

Outsourcing Services Branding Outsourced Development Scale 53

SmartKarrot

JULY 27, 2021

Role: Head of Customer Success Location: San Francisco, CA, US Organization: Turn/River Capital As a Head of Customer Success, you will work with the leadership teams at 2 to 3 of the Turn/River portfolio companies to develop and implement retention and growth strategies and build operational best practices.

Development Team Review 10

Development Team Review Technical Review Customer Success Systems Review 10

SaaStr

MAY 3, 2019

Prior to founding Outreach, Manny spent 7 years with Microsoft where he ran the Latin America and Canada business development group for Microsoft’s emerging mobile division, representing $50M of yearly revenue. Manny Medina: There is a whole literature around product market validation and MVPs and product market fit and all that.

VP of Engineering 149

VP of Engineering Sales Hiring Technical Review Development Team Review 149

SaaStr

OCTOBER 16, 2020

How does Paul approach such large product decisions today? What does really effective product marketing mean to Paul? How do you think… And this is quite a specific one actually, to just dive into, but how do you think about effective product marketing? Harry Stebbings: Terrible metaphor.

CTO Coach 173

CTO Coach Sales Hiring Software Review CTO Hire 173

Intercom, Inc.

OCTOBER 1, 2020

Because in the early stages of product-market fit, you’re still shipping stuff and you’re looking to hit this sort of, what I call a vein of value in your customers. And that was probably one of the things you invested your time in earliest. For like a 13 to, say, 30-person, Series A start-up. What did they say?

VP of Engineering 165

VP of Engineering Sales Hiring Underperforming Technical Team Engineering 165

Intercom, Inc.

OCTOBER 1, 2020

Because in the early stages of product-market fit, you’re still shipping stuff and you’re looking to hit this sort of, what I call a vein of value in your customers. And that was probably one of the things you invested your time in earliest. For like a 13 to, say, 30-person, Series A start-up. What did they say?

VP of Engineering 165

VP of Engineering Sales Hiring Underperforming Technical Team Engineering 165

OpenView Labs

JUNE 25, 2019

CAC encompasses all of the sales and marketing costs that a business has to shell out to land a single new customer (calculated as total sales & marketing expense in a period / total customers acquired in a period). It’s common to see a reduction in efficiency as a business scales, markets saturate, and competition increases.

Scale 40

Scale Development Team Review Software Review Benchmarks 40

SaaStr

AUGUST 20, 2019

From the early days, our founders, we had three amazing founders, Tim, Isaac and Jose, who had this great idea to solve this what turned out to be a ubiquitous problem that every developer building an app had. It was still a ubiquitous market. Sameer Dhokalia: The go-to-market model was magical. But the growth rate was slowing.

Scale 132

Scale Acquisition Scaling Sales Hiring 132

Mucker Capital

APRIL 6, 2023

The other dimension you need to think about is the product complexity. If you have a very complicated product–for example you sell AWS or you sell Snowflake–those are infrastructure products. You need to invest at least a year or even two years. If you're really starting from scratch, do the product.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

Sales Hacker

NOVEMBER 10, 2020

I know you have product market fit. They’re awful. Everyone is asking, “Well, okay, you’re building this product. Sumo Advantage by Bernie Brenner is all about business development and how to grow, something that we’re working through right now. It was not a good time. You can do it.”

VP of Engineering 74

VP of Engineering Scale Development Team Review Technical Review 74

FastSpring

FEBRUARY 23, 2023

That’s the philosophy behind SEM International , the firm he founded that specializes in multilingual internationally-based digital marketing services. Since Michael founded the firm in 2004, it has grown to over 30 offices worldwide, and they’ve worked with Intel, AWS, and Salesforce, among many other well-known brands.

Payment Solutions 126

Payment Solutions SaaS Payments Strategy Software 126