SaaStr

JANUARY 28, 2020

Anthony : I’ll add more too and this sounds like a sponsored answer, but customer success becomes even more important as we sort of think about where growth is coming from. Obviously, marketing and investments are expensive and we know the cost to keep a customer is obviously a lot less. The customers love her, right?

Sales Hiring 211

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 211

SaaStr

MARCH 22, 2023

Ed Lenta, the SVP and GM of Databricks, had the rare opportunity of scaling three hypergrowth companies — VMware, AWS, and Databricks. Is there a recipe or formula that will predict the success of a pre-growth, high-potential company? Of course, we all know how that turned out. They were either enterprise, mid-market, or commercial.

Scale 214

Scale Scaling AWS Sales Hiring 214

SaaStr

JUNE 3, 2020

And G2 Gives, we partner with philanthropies, we partner with some of our customers like AWS and Google Cloud, who can then make donations for every review, to thank their customers. There is, you know, tons of innovation, tons of new categories being created every year. They can make donations for those charities.

Software Review 190

Software Review Scale Technical Review SaaS 190

SmartKarrot

MARCH 2, 2023

Top 15 VC Podcasts 2023 [Listed Alphabetically] 100x Entrepreneur 100x Entrepreneur – By Siddhartha Ahluwalia Siddhartha Ahluwalia is a 2x founder, VC & Startup Business Development Manager at Amazon Web Services (AWS). To see how SmartKarrot helps B2B companies streamline and scale customer success, Request a Demo.

Venture Capital 10

Venture Capital Scale Entrepreneurship EKS (Elastic Kubernetes Service) 10

SaaStr

AUGUST 10, 2023

He’ll walk you through the three stages of growth: 0-$1M — From nothing to something $1M-$10M — Building, innovation, and customers $10M-$100M+ — Scaling and thriving And what sustainable growth strategies you can implement (and pitfalls to avoid) wherever you’re at in your SaaS journey. Your customers come first.

Scale 199

Scale Scaling Sales Hiring Cloud 199

SaaStr

MAY 15, 2020

333: Bridget Gleason is the Head of Sales and Customer Success @ Tidelift, the company providing managed open source, backed by maintainers. In Today’s Episode We Discuss: * How Bridget made her way into the world of SaaS and Sales and came to be Head of both Sales and Customer Success at Tidelift. *

Sales Hiring 204

Sales Hiring Scale Technical Review Outsourcing Services 204

SaaStr

AUGUST 2, 2021

Technology Alliances: The tech alliances offer important integrations, especially critical for ServiceNow’s target market of enterprise customers. Examples include AWS, Adobe, Microsoft, and Google Cloud. The focus also widens to executing an outstanding GTM strategy and build top-notch customer success.

Outsourcing Services 278

Outsourcing Services Scale Scaling Outsourced Development 278

User Pilot

JANUARY 26, 2024

For SaaS businesses, PLG offers benefits like lower user acquisition costs , reduced burden on customer success and support teams, sustainable and scalable business growth, and higher customer satisfaction, retention, and lifetime value. Referral schemes are an alternative method for driving customer acquisition.

SaaS 84

SaaS Acquisition Onboarding Retention 84

SmartKarrot

OCTOBER 18, 2021

A good product with lousy support is the same as an awful product with good support in terms of customer retention. As you grow and expand, it’s more and more critical that customers can trust you and your company. And as the world innovates faster than ever before, customer perceptions become even more critical.

Social Media 10

Social Media Technical Review AWS Branding 10

SmartKarrot

SEPTEMBER 15, 2022

This is one of the main reasons why many businesses opt for cloud hosting services from established providers like Microsoft Azure or Amazon AWS rather than managing their infrastructure—professionals manage their infrastructure. To see how SmartKarrot helps B2B companies streamline and scale customer success, Request a Demo.

Scale 10

Scale Cloud Enterprise Scaling 10

Intercom, Inc.

JANUARY 24, 2019

There are plenty of companies that actually have that initial success. It’s less expensive than it’s ever been in terms of actually getting a product to market, whether it’s leveraging platforms like Salesforce or GCP or AWS or Heroku. “We’re really trying to accelerate success.

Scale 151

Scale Machine Learning Artificial Intelligence AI 151

Sales Hacker

FEBRUARY 2, 2024

Previously, Amit led marketing efforts at startups like Tact AI (1st AI Assistant for Sales backed by AWS, Microsoft, and Salesforce), HP Inc (next-gen computing) and Spire AI (Human Capital SaaS). More for your eardrums : Amit Pande is CMO and EVP of Strategy at Aviso AI, a leading revenue intelligence platform. Seed funding.

Metrics 91

Metrics Revenue Scale Marketing 91

SaaStr

DECEMBER 13, 2019

Most recently Yousuf was the CIO & VP of Customer Success @ Moveworks, the advanced AI built for enterprise providing automatic resolution of IT issues. Most recently, Yousuf was the CIO and VP of Customer Success at Moveworks, the advanced AI built for enterprise, providing automatic resolution of IT issues.

Technical Advisors 167

Technical Advisors Scale Technical Review Payment Solutions 167

Chart Mogul

DECEMBER 6, 2023

Using LLMs to enhance these solutions will no longer be seen as innovative but will become the standard.” Jonah Mandel ,VP Sales and Customer Success at Capchase “Boards are going to push companies to start focusing more and more on growth vs the efficiency mindset of 2023.

AI Search 52

AI Search SaaS Generative AI ChatGPT 52

SaaStr

SEPTEMBER 13, 2020

But it is really incredible and inspiring to see how these companies and these cloud leaders have ushered in this new phase of innovation and growth, even in the hardest moments of society. We’ve all seen AWS and what they’ve done with their platform. It is staggering. Because more and more hardware is becoming soft.

Sales Hiring 165

Sales Hiring Scale Payments Cloud 165

SaaStr

MAY 3, 2019

CEOs everywhere are seeking to innovate, but 81% say their teams are not equipped to meet the challenges needed to compete in today’s marketplace. Innovation is about empathy with your customers. It’s all about customer obsession!

VP of Engineering 153

VP of Engineering Sales Hiring Technical Review Development Team Review 153

SaaStr

MAY 22, 2020

What innovative strategies has David seen work when it comes to bringing a virtual event to life? I do have to ask, though, when we do Q and As, as well, the awful moment is when you say, “Does anyone have a question from the audience?” David Spinks: Engagement is essentially customer attention.

Technical Advisors 227

Technical Advisors Engagement Startup Benchmarks 227

Sales Hacker

OCTOBER 7, 2021

Again, I am a big believer in the power of customer storytelling for helping sales outcomes. As Compass’s Regional President of North Central, Rachael is responsible for driving revenue growth, M&A integrations, operations, marketing, and customer success across Illinois, Wisconsin, Indiana, and Minnesota. Alicia Murphy.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SmartKarrot

FEBRUARY 4, 2022

Amazon Web Services (AWS). Amazon, the global marketplace, also offers several other services, one of which is Amazon Web Services (AWS). AWS offers cloud services to businesses. The services include customer engagement , immersive virtualization technologies, analytics, and blockchain. Founded in: 1982. Founded in: 1999.

Marketplace as a Service 10

Marketplace as a Service SaaS AWS Cybersecurity 10

SmartKarrot

JANUARY 18, 2022

Found by Manoj Dawane in 2016, VTION is an Indian-origin media technology innovation company that aims at measuring media audiences by analyzing consumer trends and behaviors. The real-time data provided by VTION provides valuable insights that help marketers and advertisers understand customer behaviors. Capillary Technologies.

SaaS Payments 11

SaaS Payments Payment Solutions Payment Methods Payments 11

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). As the pace of releasing new features has accelerated, it takes less and less time for competitors to copy your latest product innovation.

Scale 70

Scale Startup Technical Review Software Review 70

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). As the pace of releasing new features has accelerated, it takes less and less time for competitors to copy your latest product innovation.

Scale 51

Scale Startup Technical Review Software Review 51

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). As the pace of releasing new features has accelerated, it takes less and less time for competitors to copy your latest product innovation.

Scale 40

Scale Startup Technical Review Software Review 40

SaaStr

OCTOBER 25, 2019

How does Liat think Airtable is pushing up against the traditional customer success model? 277: When is the right time to go upmarket and how do you serve small, medium and large customers in the same company. We have a customer engagement organization that encompasses all of our customer facing teams. ”?

Sales Hiring 113

Sales Hiring Sales Recruiting Scale Underperforming Technical Team 113

SaaStr

JULY 10, 2020

Secondly is to really reposition what you do from like a nice to have or an innovation budget to something that’s essential and must have that really reflects how people are doing business today and or operating their companies. We know about Zoom and we know about Slack and we even know about AWS, but look at these other categories.

Scale 200

Scale Sales Hiring Pricing Sales Recruiting 200

SaaStr

MAY 21, 2019

78 times in the AWS … ADABAS was referenced in the Amazon press release and earnings announcement. And you get folks like Tobi at Shopify and also this room, I’d like to think, are now part of this club that’s driving tech innovation and tech value creation and job creation on a massive massive scale.

Cloud 171

Cloud Scale Finance Retention 171