SaaStr
JANUARY 2, 2024
You don’t want conflict with the sales team. How do you leverage that offer to develop relationships with partners? This is where they started, but startups weren’t adopting the product as much with a discount, and there was a lot of conflict with the sales team. During SaaStr Annual, Zendesk Sr.
Intercom, Inc.
APRIL 19, 2018
It means reducing choices amongst engineering teams and standardizing technology, so our team can spend as much time as possible delivering value to customers. The concept was the foundation for his popular talk and ultimately his classic, long-form blog post. We will use only a specific set of AWS data stores.
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Intercom, Inc.
APRIL 22, 2021
If you’re a senior engineer and want to further your career, what skills should you develop? Moving forward in your career, avoid the trap of doing work that feels high-impact, but it’s actually not , or work that makes you look good at the expense of the project and the team. How do people move into staff engineering roles?
SaaStr
NOVEMBER 7, 2023
Within the next 12 months, Adam Seligman, VP of Generative Builders at AWS, believes there will be an inversion of SaaS. The good news is you have a big backlog, and the bad news is you have a big backlog. All these developers will have agents to help them write faster and faster. What does that mean? What’s the data model?
ChurnZero
AUGUST 11, 2020
This is a guest blog post by Anita Toth, Chief Churn Crusher. . Customer Success teams are in a unique position to listen to their customers’ challenges. You and I both know how awful it feels to have someone disregard what we say and focus on their end goal instead. This is shocking. The second quarter of 2020 was chaotic.
SaaStr
SEPTEMBER 12, 2019
At Twilio, I think my entire job there my first two years was throwing t-shirts at people, because everyone had a Twilio t-shirt I think in the developer community in 2010, and that was our marketing strategy. Your sales team becomes more efficient, your customer success team becomes efficient, your customers like you more.
User Pilot
FEBRUARY 21, 2023
TL;DR Heap is a digital insights platform that allows product teams to track user behavior in mobile and web-based applications. While Userpilot is developing funnel analysis functionality, you can achieve the same results by tagging and tracking Goals. This allows product teams to group users who meet certain criteria.
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