User Pilot

JANUARY 31, 2023

In this article, we will discuss the ins and outs of at-risk customers, how to detect them, and five actionable strategies to help you prevent churn. Here are one of the most common ones: Poor Onboarding: A poor onboarding process can make customers struggle due to a lack of support or guidelines. Let’s dive in!

Churn 95

Churn Underperforming Technical Team SaaS Payments Payment Solutions 95

User Pilot

SEPTEMBER 14, 2023

This is exactly what the article deals with, so if you’re after the answer to this question, you’re in the right place. TL;DR Customer discovery questions enable product teams to better understand customer needs and problems so that they can build products that the potential customer truly needs.

Underperforming Technical Team 79

Underperforming Technical Team Scale Interviewing Social Media 79

Buffer Resources

JANUARY 15, 2024

Inaccurate, packed with "filler," or completely AI-generated — bad B2B (business-to-business) content is easy to spot and even easier to find online. This article includes their advice for any B2B brand looking to get real results from content marketing , plus nine must-haves for B2B content to be considered good. 

B2B 108

B2B Technical Advisors SaaS Payments Underperforming Technical Team 108

Sales Hacker

FEBRUARY 27, 2020

The best way to do that is to develop the right behaviors in your sales reps. There are many things that can drive revenue growth within your company, but as a sales leader, it all starts with your team. Here are five key areas to challenge your team on in order to grow both them and your company. You have to be a sales LEADER.

Underperforming Technical Team 96

Underperforming Technical Team Development Revenue Sales Hiring 96

User Pilot

NOVEMBER 12, 2023

Customer intent helps product teams understand customer needs and build solutions that delight users. In this article, learn how to identify customer intent and maximize conversions at every stage of the customer journey. Trends analysis report generated with Userpilot. Five key steps to interpreting customer intent.

Scale 93

Scale Underperforming Technical Team Churn Trends 93

Sales Hacker

DECEMBER 30, 2020

That’s why the team at Sales Hacker decided to put together a statistics round-up showcasing how things changed in this year and where they’re likely headed in the future. Sometimes you just don’t have time to read an entire article. Still curious which sales trends will be on the rise in 2021? Short on time?

Sales Recruiting 125

Sales Recruiting Sales Hiring Underperforming Technical Team Revenue 125

User Pilot

MARCH 14, 2024

This article lists key use cases for SaaS and explains how to implement them to unlock customer satisfaction and product growth. You can use customer analytics to create targeted marketing campaigns, inform product development, and reduce churn , among other things. Perform feature ideation with trend analysis. Churn rate.

Customer Lifetime Value 92

Customer Lifetime Value SaaS Underperforming Technical Team Retention 92

Sales Hacker

JANUARY 22, 2020

How do you remain knowledgeable on trends concerning your target industry or audience? It’s also one of the hardest to teach and develop. You don’t want a rep who bails on every sale at the first sign of trouble, but you also don’t want someone who never lets a bad sale go. When do you decide a prospect isn’t the right fit?

Sales Hiring 76

Sales Hiring Interviewing Underperforming Technical Team Sales Recruiting 76

User Pilot

MARCH 7, 2024

These are the main questions the article explores. AI writing assistants help teams make their microcopies concise but informative and engaging. Your ability to engage users is evidence that you understand both your user preferences , needs, and pain points and the weak spots of your product experience. Trend analysis.

Engagement 92

Engagement Metrics Underperforming Technical Team Scale 92

User Pilot

SEPTEMBER 11, 2023

In this article, we’ll look into the customer analytics benefits and some of the best tools for getting customer insights. Ideas from feature request surveys for developing product roadmap. Userpilot is one of the best tools for customer analysis with advanced product analytics using segmentation, funnels, paths, trends, etc.

Underperforming Technical Team 92

Underperforming Technical Team Customer Lifetime Value Retention Engagement 92

yoursales

JUNE 1, 2023

This article is part of the series where we identify the top 5 problems sales leaders want Customer Relationship Management (CRM) systems to solve, what those problems really are, and the value of solving them. What’s in this Article?

Communication 80

Communication Underperforming Technical Team Sales compliance 80

Upscope

SEPTEMBER 9, 2020

Below we'll cover what organisations are saying about super agents as one of the new customer service trends and then add Upscope's own view on happy super agents and the services they'll need. 4) New contact center jobs will be created; for example, data scientists, automation specialists, and application developers. Support is tough.

SaaS Payments 69

SaaS Payments Trends Payment Services Sales Recruiting 69

Sales Hacker

MARCH 14, 2018

The General Data Privacy Regulation (GDPR) was a key component that was highlighted in Sales Hacker’s sales trends and predictions for 2018. This article dives into an overview of the GDPR, the good, the bad, and the grey areas around this new data privacy regulation. Before we begin, let’s set a few things straight.

Underperforming Technical Team 68

Underperforming Technical Team compliance Social Media Banking 68

User Pilot

JULY 31, 2023

In this article, we discuss Pendo’s use cases, main features, pricing, limitations, and how it can help your product grow. TL;DR Pendo is a product growth platform for product , marketing , customer success , and UX design teams. If you’re looking for the answer to this question, you’re in the right place!

Underperforming Technical Team 79

Underperforming Technical Team AI Scale Onboarding 79

User Pilot

MARCH 14, 2024

If so, you’re in the right place, as this is the main question we explore in the article! The path exploration report can reveal these trends. These insights can be used to replicate successful elements across your site, enhance underperforming pages, and guide content development efforts to align with user preferences.

Underperforming Technical Team 99

Underperforming Technical Team Metrics Mobile User Experience 99

User Pilot

FEBRUARY 13, 2024

This article is going to dive into the Userpilot vs Userflow debate and try to answer a key question: Which is the better tool for user onboarding, as well as other use cases? It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. What is Userflow?

Software Review 52

Software Review Underperforming Technical Team SaaS Onboarding 52

User Pilot

DECEMBER 13, 2023

This article will cover everything you need to get started with your product. Conducting detailed customer interviews alongside JTBD surveys, focusing on users’ experiences and needs, provides valuable insights for developing products that effectively meet user needs and fit seamlessly into their lives.

Software Review 103

Software Review Underperforming Technical Team Interviewing Innovation 103

User Pilot

NOVEMBER 21, 2023

Technically not, but it helps a lot to have one, and you will find out why from this article! Product launch checklists help align the efforts of all team members, enhance quality assurance, help mitigate risks, enable the evaluation of the launch, and help you deliver a better customer experience.

Underperforming Technical Team 84

Underperforming Technical Team Sales Recruiting Social Media Market Research 84

Totango

JULY 28, 2021

While the conventional approach has been to assign one customer success manager per customer account, digital customer success platforms now make it possible for teams to administer success at scale by leveraging automation to deliver one-to-many success management. Developing meaningful interview questions.

Customer Success 118

Customer Success Management Underperforming Technical Team Scale 118

User Pilot

MARCH 26, 2024

This is the article's main question, so if you're looking for the answer, you're in the right place. Trend analysis reports track patterns and shifts in data over time. Customer retention reports shed light on trends in user retention and engagement over time. How do you create top-notch data analysis reports?

Data Analysis 52

Data Analysis Data SaaS Retention 52

User Pilot

MARCH 26, 2024

This is the article's main question, so if you're looking for the answer, you're in the right place. Trend analysis reports track patterns and shifts in data over time. Customer retention reports shed light on trends in user retention and engagement over time. How do you create top-notch data analysis reports?

Data Analysis 52

Data Analysis Data SaaS Retention 52

User Pilot

MARCH 26, 2024

This is the article's main question, so if you're looking for the answer, you're in the right place. Trend analysis reports track patterns and shifts in data over time. Customer retention reports shed light on trends in user retention and engagement over time. How do you create top-notch data analysis reports?

Data Analysis 52

Data Analysis Data SaaS Retention 52

User Pilot

MARCH 26, 2024

This is the article's main question, so if you're looking for the answer, you're in the right place. Trend analysis reports track patterns and shifts in data over time. Customer retention reports shed light on trends in user retention and engagement over time. How do you create top-notch data analysis reports?

Data Analysis 52

Data Analysis Data SaaS Retention 52

User Pilot

MARCH 26, 2024

This is the article's main question, so if you're looking for the answer, you're in the right place. Trend analysis reports track patterns and shifts in data over time. Customer retention reports shed light on trends in user retention and engagement over time. How do you create top-notch data analysis reports?

Data Analysis 52

Data Analysis Data SaaS Retention 52

User Pilot

MARCH 26, 2024

This is the article's main question, so if you're looking for the answer, you're in the right place. Trend analysis reports track patterns and shifts in data over time. Customer retention reports shed light on trends in user retention and engagement over time. How do you create top-notch data analysis reports?

Data Analysis 52

Data Analysis Data SaaS Retention 52

User Pilot

MARCH 26, 2024

This is the article's main question, so if you're looking for the answer, you're in the right place. Trend analysis reports track patterns and shifts in data over time. Customer retention reports shed light on trends in user retention and engagement over time. How do you create top-notch data analysis reports?

Data Analysis 52

Data Analysis Data SaaS Retention 52

User Pilot

MARCH 26, 2024

This is the article's main question, so if you're looking for the answer, you're in the right place. Trend analysis reports track patterns and shifts in data over time. Customer retention reports shed light on trends in user retention and engagement over time. How do you create top-notch data analysis reports?

Data Analysis 52

Data Analysis Data SaaS Retention 52

Neil Patel

APRIL 3, 2023

In this article, we’ll discuss how you know you need to refresh content. every six months or so) update articles with new studies, new research, and the most up-to-date backlinks. When it begins to underperform. Be sure to regularly (i.e., Topics can rapidly evolve over time. When it becomes irrelevant.

Underperforming Technical Team 145

Underperforming Technical Team Engineering Social Media Software Review 145

Neil Patel

JANUARY 11, 2021

In this article, I’m going to discuss the exact steps to start a business. Follow this up by building your team and finding a location if you’re opening a physical store. After all, your customers would prefer more of a good thing and less of a bad thing. What you need is how to start building your future empire.

Underperforming Technical Team 128

Underperforming Technical Team Business Sales Hiring Scale 128

User Pilot

JANUARY 15, 2024

This article shows you the tips and tricks to implement. It involves feeling bad for their negative experiences and wanting to see them improve, but it doesn’t necessarily mean you understand their perspective or experience their emotions firsthand. Looking for ways to incorporate empathy in UX design?

Scale 100

Scale Interviewing Underperforming Technical Team Innovation 100

Sales Hacker

DECEMBER 1, 2022

I’ve been an SDR , an SDR director, and now run a sales team at a startup. This ultimately leads to increased achievement of common KPIs that sales development teams are measured by such as new opportunities created, account touchpoints and calls. Missing or bad data: Contact info or company details are incorrect or missing.

Technical Review 77

Technical Review Underperforming Technical Team Outsourced Development Education 77

Sales Hacker

MARCH 29, 2018

This is part 2 of a 5-part series to help you develop the right approach to sales coaching. While part 1 focused building the right coaching mentality , this article covers how you can take a data driven sales coaching approach. . Coaching isn’t about who’s good and who’s bad. Using Data to Inspire Commitment.

Underperforming Technical Team 81

Underperforming Technical Team Data Sales Software Review 81

Sales Hacker

MARCH 14, 2018

The General Data Privacy Regulation (GDPR) was a key component that was highlighted in Sales Hacker’s sales trends and predictions for 2018. This article dives into an overview of the GDPR, the good, the bad, and the grey areas around this new data privacy regulation. Before we begin, let’s set a few things straight.

Underperforming Technical Team 49

Underperforming Technical Team compliance Social Media Banking 49

Totango

JANUARY 26, 2021

When you know why customers are leaving you, you can develop appropriate preventive measures. Escalation stage: Slow response time or weak communication to a support request. Poor Customer Fit. Improving your customer success team to better help customers achieve their goals . Poor customer experience promotes churn.

Churn 89

Churn Retention Underperforming Technical Team Technical Review 89

User Pilot

NOVEMBER 23, 2023

TL;DR Regular roadmaps kill outcomes by forcing teams to think in the categories of features and timelines. It’s difficult to implement outcome-based roadmaps because stakeholders don’t trust product teams to deliver on business goals. Many companies lack differentiation strategies and drive product development by copying competitors.

Scale 87

Scale Underperforming Technical Team Sales Recruiting Software Review 87

Buffer Resources

JANUARY 15, 2024

Inaccurate, packed with "filler," or completely AI-generated — bad B2B (business-to-business) content is easy to spot and even easier to find online. This article includes their advice for any B2B brand looking to get real results from content marketing , plus nine must-haves for B2B content to be considered good. 

B2B 55

B2B Technical Advisors SaaS Payments Underperforming Technical Team 55

User Pilot

JUNE 30, 2023

In this article, we will cover the voice of the customer methodology. This data allows product managers to make more informed product development and roadmap planning decisions. Send competitor questions at different points in the user journey to identify and fix weak points and double down on strengths.

Scale 88

Scale Software Review Underperforming Technical Team Social Media 88