OpenView Labs

DECEMBER 17, 2019

OpenView’s experts weighed in with their predictions across product, sales, marketing, pricing, corporate development and talent. Product Managers Will Own a KPI. How many of your highest paid team members are in sales? The fact is that a great (albeit expensive) sales rep is worth every penny and has an obvious ROI.

Trends 67

Trends Sales Recruiting Technical Review SaaS 67

Intercom, Inc.

FEBRUARY 6, 2020

When Yvonne joined in 2016, the business unit consisted of just 10 people across product, engineering, sales, and marketing. Turning a sales objection into a unique differentiator. Prospects were confused over how the marketplace worked and the sales team struggled to explain it.

Marketplace as a Service 243

Marketplace as a Service Scale Sales Recruiting Business 243

Sales Hacker

OCTOBER 7, 2021

Women in sales often have a polarizing experience. In the Sales Hacker video series Aha Moments , I asked 10 women: “What is one ‘aha moment’ you’ve had in your sales career?”. The conversations that followed were so authentic and encouraging that we decided to expand this conversation to other badass women in the sales world.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SaaStock

FEBRUARY 14, 2019

The company’s best-selling book, Predictable Revenue , details the hugely successful outbound process and sales created specifically for Salesforce. Afterward, he delved into education management by creating his own business, Mestreduca, a platform targeted at educational institutions. Talk: SaaS.City Bootcamp: Sales Leadership.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

Sales Hacker

NOVEMBER 15, 2017

With the rise of AI, new sales technology and automation at the forefront of the sales echo chamber these days, we thought we’d take a moment to bring it back to BASICS – that’s why we’ve rounded up this complete glossary of sales terms and definitions to help you remember where it all started.

Scale 99

Scale Payment Methods Sales Recruiting SaaS Payments 99

SaaStr

SEPTEMBER 27, 2019

As for Ryan, prior to G2 he was Senior Director of Global Marketing at Hubspot where among many other achievements, he scaled HubSpot’s marketing-generated sales revenue by 330% year-over-year. It was about, these people that have already pulled in, how do I now convert them into marketing qualified leads for our local sales teams?

Sales Hiring 131

Sales Hiring Sales Recruiting Scale Software Review 131

Neil Patel

OCTOBER 24, 2020

In a nutshell, they can give you expert opinions, analysis, and recommendations that can help ensure a more objective-based approach to grow your business and maximize sales – all at the same time. Questions about KPIs and metrics for performance measurements. Sales and Marketing Consultants. Human Resources Consultants.

Consulting 132

Consulting Sales Hiring Technical Review Sales Recruiting 132

SaaStr

APRIL 3, 2020

In Today’s Episode We Discuss: * How Anthony made his way into the world of SaaS starting in the sales team at Box and how that led to his entering the world of marketing and creating the customer success category. * How does this compare to the relationship of sales and marketing more traditionally?

Sales Recruiting 174

Sales Recruiting Sales Hiring Scale Branding 174

Intercom, Inc.

JULY 19, 2021

Teams that benefit: Sales, marketing. And not only does this additional insight mean that you can provide more helpful, relevant support, but it also enables you to serve up targeted, relevant messages , for more impactful sales and marketing outreach. Teams that benefit: Sales, marketing, customer success.

Underperforming Technical Team 129

Underperforming Technical Team Scale Sales Hiring Sales Recruiting 129

SaaStr

APRIL 23, 2019

And can you talk a little bit about touching on the hiring point, because you did say that you focused a lot on talent, and recruiting. And coming from Brazil without a big network in Silicon Valley, un-launched, without a website, it was actually really hard to recruit the first ten people. And it’s very helpful. Anu: Got it.

Sales Hiring 160

Sales Hiring Sales Recruiting Scale Payment Methods 160

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . build smoother connections both with your prospects through optimized sales process. And from SaaS sales models to SaaS pricing.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

SaaStr

MAY 29, 2020

Prior to Workplace, Christine was Head of America’s for Facebook’s Audience Network and before that spent 5 years as a Group Director across multiple different sales and account teams within Facebook’s mid-market channel. Loving our podcast content? Listen to the start of the episode for a promo code to our upcoming events!

Scale 224

Scale Sales Recruiting Pricing Leadership 224

Sales Hacker

MARCH 2, 2020

And for leveling up your sales skills, nothing beats a good sales book. So what are the best sales books for helping you reach peak performance? Have been recommended by sales professionals. Here’s how you can find the sales books that are most relevant to you. Here they are… The 97 Best Sales Books in 2020.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

Unbounce

OCTOBER 18, 2021

When done right, marketing can be about more than return on investment or brand metrics. For small and midsize businesses (SMBs), marketing campaigns may be smaller —c’mon, who has the budget to advertise in the Superbowl?!— Sounds like a big opportunity for talent-starved companies to recruit, right? Looking at the Landscape.

Artificial Intelligence 136

Artificial Intelligence Marketing Scale Sales Recruiting 136

Intercom, Inc.

SEPTEMBER 20, 2018

Marketing and sales may employ different tactics, but their goal should be singular: help the company sell its product. They can be difficult to diagnose, and if sales and marketing don’t have a healthy relationship, things can devolve into pointing fingers instead of working together to find solutions. Short on time?

Scale 99

Scale Sales Hiring Sales Recruiting Underperforming Technical Team 99

Sales Hacker

OCTOBER 21, 2019

There are tons of roundup articles about top women sales leaders. Most of the time, somebody does a LinkedIn search for “sales leader,” chooses the top 15 profiles with the most followers, and calls it a day. What about the amazing sales leaders who aren’t well-known already? Most Dynamic Women Sales Leaders.

Sales Recruiting 90

Sales Recruiting Scale Sales Hiring VP of Engineering 90

Neil Patel

OCTOBER 9, 2020

You have developed a killer website and drafted an effective marketing strategy to generate leads and drive sales. Considering paid advertising offers a 200% ROI , it’s a no-brainer that your marketing strategy should incorporate the same. You’ll also get better and more relevant marketing strategies to drive your online sales.

Consulting 83

Consulting Sales Hiring Scale Sales Recruiting 83

OpenView Labs

NOVEMBER 30, 2021

The game has changed when it comes to recruiting. Hiring managers should prepare by putting together pitch materials (usually a 2-3 page deck) to give candidates a deeper look at your company and culture – beyond what’s on your website. You can start by defining what your ideal sales process should look like.

Payment Services 80

Payment Services Benchmarks SaaS Payments Merchant Services 80

SaaStr

AUGUST 5, 2019

He will also provide insights on the differences between commercial and enterprise customers and the key metrics to keep an eye on as you grow your business. I want to tell you what those metrics are for Egnyte because you could go, “Well, this guy is up here talking for 30 minutes. Want to see more content like this?

Sales Recruiting 167

Sales Recruiting Construction Scale SaaS 167

SmartKarrot

MARCH 30, 2023

To design account strategies and build account plans, define growth objectives and the requirements to fulfil them, and support staff headcount requirements, collaborate with sales representatives, customer success representatives, and account development representatives.

Customer Success 19

Customer Success Sales Recruiting Advertising Headcount 19

SaaStr

MARCH 1, 2019

What one question must all founders be asking in the sales process? * Where should the responsibility for upsell lie, customer success or sales? Should sales commission be paid on renewals? Does it lie with customer success or does it lie with sales? Or you could do it based on an account expansion NDR multiplier.

Scale 116

Scale SMB Sales Recruiting Sales Hiring 116

SmartKarrot

APRIL 12, 2022

Serve as a client escalation point for addressing technical, creative, and data-related retailer and advertiser requests. Establish processes and manage large-scale projects in order to ensure the delivery of world-class client service. Provide guidance to a team of account managers and ensure we deliver to expectations.

Customer Success 19

Customer Success Sales Recruiting Scale Advertising 19

ChurnZero

JULY 9, 2020

Sure, you won customers over to get the initial purchase, but what about your post-sale courting? Your results are ideally backed by hard ROI metrics to validate success, but sometimes the strongest outcome is a “soft” ROI metric, such as process improvements and productivity increases. Applaud Accomplishments With Awards.

Retention 64

Retention Strategy Scale Sales Recruiting 64

SmartKarrot

MARCH 30, 2023

To design account strategies and build account plans, define growth objectives and the requirements to fulfil them, and support staff headcount requirements, collaborate with sales representatives, customer success representatives, and account development representatives.

Customer Success 15

Customer Success Sales Recruiting Advertising Headcount 15

ProfitWell

JANUARY 24, 2020

First up, stop measuring your success by vanity metrics , like views and ‘likes’ on your videos, for example. Because now, The Athletic is considered an anomaly in digital media upstarts because it's focused on subscription revenue rather than advertising revenue. And that’s really what caught my attention with this one.

Sales Recruiting 40

Sales Recruiting CTO Hire New CTO Sales Hiring 40

SmartKarrot

DECEMBER 10, 2021

Role: Director – Customer Success Location: Nashville, TN, US (On-site) Organization: Rain Instant Pay As a Director of Customer Success, you will support the growth of the organization by recruiting, hiring, training, and coaching top talent Customer Success Managers.

Customer Success 19

Customer Success Sales Recruiting Sales Hiring Technical Review 19

Neil Patel

JANUARY 20, 2021

The advertiser count to date has surpassed 9 million. You need to attract potential buyers and funnel them into your sales funnel. This means that to increase the effectiveness of your ads and to stretch your advertising dollars, organic reach is critical. We’ll be gathering some key metrics to measure your performance.

Social Media 145

Social Media Software Review Branding Engagement 145

SmartKarrot

JULY 5, 2021

Develop a culture of continuous improvement for process repeatability, operations scaling, capacity management, and customer satisfaction. Ensure close coordination and collaboration with Sales, Account Management and Customer Success teams to ensure customer retention and growth.

Customer Success 10

Customer Success Sales Recruiting Technical Review Underperforming Technical Team 10

SaaStr

JANUARY 28, 2020

And so, she can, and Anthony just finished up basically going from the first sales hire at Gainsight at almost 100 million in revenue and has just retired. Maria : It’s like saying, “Hey, you want a sales rep to carry 10 times the quota they do today. You can’t, you have to invest in that sales infrastructure.”

Sales Hiring 205

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 205

Outseta

AUGUST 13, 2019

A mis-hire is not only an expensive mistake , but can also represent a major setback in terms of building your product, hitting your sales number, or properly supporting your customers. But around that time I was approached by a recruiter and presented with a job opportunity that was hard to ignore. It was my first VP position.

Sales Hiring 54

Sales Hiring Sales Recruiting Interviewing Development Team Review 54

SmartKarrot

JANUARY 18, 2022

Found by Manohar Chapalamadugu in 2013, Agile CRM is an Indian SaaS company known for its sales and marketing solutions designed for SMBs. The company aims at providing a single platform for automated marketing, sales, and other services. Agile CRM offers lead generation, contact management, and integrated telephony services.

SaaS Payments 11

SaaS Payments Payment Solutions Payment Methods Payments 11

SmartKarrot

SEPTEMBER 21, 2020

This brings more publicity through word-of-mouth marketing which is usually more effective than advertising. Making this a selection criteria not only assesses the candidate’s capability but also gives a message to the recruits and hiring managers about the importance of customer experience. Measure and use customer metrics.

Sales Hiring 10

Sales Hiring Sales Recruiting Social Media Customer Success 10

SaaStr

JUNE 10, 2020

Meagen, sales. Launch it to our customers, launch it to the sales team, launch it to prospects.” What did we need for our sales team from an enablement standpoint and our CSMs? And then of course, sales pipeline and the livelihood of our business. They’re going to build a bunch of things that we need.

Travel 176

Travel Marketing Scale Outsourcing Services 176

Tom Tunguz

JANUARY 7, 2015

LinkedIn attracts hundreds of millions of consumers to post resumes online and sells this data and access to its audience to advertisers and recruiters and salespeople. Recruiters buy Talent Solutions to find, connect with and acquire talented people. In 2007, online sales generated 63% of revenue.

Sales Recruiting 100

Sales Recruiting Benchmarks Metrics SaaS 100

SaaStr

JANUARY 3, 2020

What one question must all founders be asking in the sales process? * Where should the responsibility for upsell lie, customer success or sales? Should sales commission be paid on renewals? Does it lie with customer success or does it lie with sales? Or you could do it based on an account expansion NDR multiplier.

SMB 26

SMB Sales Recruiting Sales Hiring Scale 26

SmartKarrot

JULY 20, 2022

Apply here: [link] Role: Head of Customer Success Location: Remote, United States Organization: Vanta As a Head of Customer Success, you will drive top-notch customer health metrics, resulting in best-in-class rates of retention and expansion via improvements to existing and brand new, systems. Apply here: [link].

Customer Success 3

Customer Success Merchant Services Sales Recruiting Outsourced Development 3

Ramp Ventures

JANUARY 2, 2017

Search Metrics ). Sales funnel content. Once you’ve got a link-focused content strategy underway, it would be wise to look at creating content that targets visitors at each stage of the sales funnel. The “sales funnel” represents the process a customer goes through before deciding to make a purchase.

Content Marketing 40

Content Marketing Outsourcing Services Marketing Social Media 40