ChurnZero

FEBRUARY 1, 2019

Leading a team of innovators and experts in their Customer Success, Professional Services, and Support organization, Amanda’s goal is to ensure that every customer optimizes the business impact of Lucidworks search and analytics deployments. “My Under her direction, marketplace utilization grew 39% in one year.

VP of Engineering 53

VP of Engineering Customer Success Scale Marketplace as a Service 53

Sales Hacker

SEPTEMBER 16, 2021

With the advent of product-led growth – where people can experience a SaaS product with a free self-service account or want hands-on support over several months – evaluations can take different forms, have varying costs to the seller, and require different levels of commitment from buyers and sellers.

Revenue 73

Revenue Sales SMB Engineering 73

SmartKarrot

SEPTEMBER 23, 2021

Possesses robust cross-functional team leadership skills and displays strong business acumen and decision-making abilities. Manage customer risk assessment, expansion opportunities and deliver regular performance and activity reports to leadership. Provide visibility to leadership on customer initiatives.

Customer Success 19

Customer Success Technical Advisors Sales Hiring Marketplace as a Service 19

SmartKarrot

MAY 13, 2021

Work collaboratively across departments to ensure customers are aware of all LeagueApps programs and services beyond the core platform. Track key performance indicators across the full customer business for active customers and provide visibility to leadership for trends and recommendations.

Customer Success 10

Customer Success Technical Review Marketplace as a Service Scale 10

SaaStock

FEBRUARY 14, 2019

He dropped out of Stanford Graduate School of Business and then co-founded LeaseExchange, an online marketplace for equipment leasing. In 2016, André joined Superlógica Tecnologias, a management system designed to service small businesses with a recurring revenue model. Talk: SaaS.City Bootcamp: Sales Leadership.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

SaaStr

JANUARY 28, 2020

They’re just going to cut spending, especially if you are in kind of like media, or advertising, or short term marketing. Our monthly self-service churn went from like 3% to like 9%, right? We’re seeing that the marketplace is becoming like more and more noisy, right? Aaron : And they just have to do it.

Sales Hiring 205

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 205

SmartKarrot

MAY 15, 2020

All services and products in the market have a certain lifecycle. Only those products that survive the test market are then introduced to the customer base in a marketplace – thus starts the introduction phase. Nonetheless, the advertising should not get a sudden full stop as it is in the growth phase. Growth Phase.

Strategy 10

Strategy Marketplace as a Service SaaS Scale 10

SaaStr

SEPTEMBER 27, 2019

268: Ryan Bonnici is the CMO @ G2, the company that allows you to get the right software and services for your business with over 897,000 user reviews to help you make smarter buying decisions. Completely organically without any advertising and it was because we saw a need that we hadn’t created content or a pre-product to solve.

Sales Hiring 131

Sales Hiring Sales Recruiting Scale Software Review 131

ChurnZero

JANUARY 13, 2022

Our recent Customer Success Leadership Study showed that 61% of respondents reported a Vice President and above as being the highest leader in their Customer Success organization in 2021 – an increase of 7% from the previous year. She understands customer service and puts customers first every single day. Cloudera and Hortonworks, Inc.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

Sales Hacker

MARCH 2, 2020

Wooden on Leadership. You don’t have to be subservient, forfeit your self-respect, or fake enthusiasm about your product or service. Then a mentor’s invitation from the other side of the world powerfully transforms everything as Joshua embarks on the journey of discovering leadership secrets of strategic selling.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

Sales Hacker

JUNE 23, 2020

Leah has been a pioneer for customer experience practices for the last two decades, focusing her work on putting customers at the heart of SaaS and service-based technology organizations. Just like marketing, when you used to say “marketing” to someone, you would picture somebody doing advertising, right?

Scale 67

Scale Sales Hiring Technical Review Customer Success 67

SaaStr

SEPTEMBER 4, 2020

I’ve been in software since the ’90s and for over 20 years, nearly that entire time, we’ve been talking about digital transformation, developing strategies, architecting new technologies, and moving beyond digitization to rethinking our businesses, our products, and our services in a way that’s optimized for a digital world.

Scale 159

Scale Underperforming Technical Team Sales Hiring Branding 159

SaaStr

JUNE 10, 2020

We saw McDonald’s, they started separating their arches and really trying to do public service announcements around social distancing. We certainly can’t do thought leadership round tables in person, and we can’t do the sporting events. It’s a competitive marketplace. We have a service and support.

Travel 176

Travel Marketing Scale Outsourcing Services 176

Sales Hacker

SEPTEMBER 20, 2022

My classmates moved back into their childhood bedrooms, fought for part-time jobs in retail and food service. So his team had a way early leading indicator when those accounts quit buying sponsorships and advertising.). Adjust your pitch to meet the tone of the marketplace. In May 2008, I graduated college — with 1.56

Sales Hiring 79

Sales Hiring Marketplace as a Service Payment Services Banking 79

Intercom, Inc.

JULY 21, 2022

They had occasional advertising here and there. If you have a brand or advertising campaign and you’re working with an external agency, how do you not need to change the workflows that you do internally for that external partnership? “Great leadership hinges on some sense of predictability. Rachel Hepworth: Exactly.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

Sales Hacker

OCTOBER 7, 2021

The best products, services, and ideas are nothing without a way to turn them into currency, and sellers are a big part of making commerce happen. Bringing Sales & Leadership with Heart and Ladies Happy Hour to the sales community. Anita Nielsen. Anita Nielsen is a best-selling author and sales performance coach.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

Sales Hacker

DECEMBER 9, 2021

They hired GTMP to reach out to prospects offering them a stipend to participate in a best practices study on development and utilization of Amazon-like marketplaces and related in-marketplace advertising. They call, thank them for their service, and offer to donate to their charity of choice, specific to veterans’ needs.

Innovation 101

Innovation Development Business Marketplace as a Service 101

Sales Hacker

AUGUST 18, 2020

Brandon has over 15 years of experience in technology, sales, and ad tech, and he’s recognized as one of the leading figures in the Bay Area on advertising technology. We work also with advertising agencies as well, and so it could be a buyer within an ad agency also. Sam Jacobs: Is it a subscription service?

Subscription 106

Subscription Payment Features Scale Underperforming Technical Team 106

Intercom, Inc.

AUGUST 30, 2018

Two decades later, these two women are blazing trails in design leadership. Kate: I graduated with a graphic design degree in the late ’90s before there was anything like “user experience” and really got my start in graphic design, advertising, branding, and that kind of stuff. They had to make their own. Vanessa: I loved that tweet.

Scale 149

Scale Leadership Scaling Venture Capital 149

ProfitWell

SEPTEMBER 25, 2019

Businesses charge a customer every month or year for use of a product or service. Markup is particularly used by mediators like ecommerce marketplaces — Amazon, for example. Licensing involves renting goods or services to other businesses. The seller retains full control of copyright on the product or service used by the buyer.

Payments 40

Payments Revenue Payment Methods SaaS Payments 40

Intercom, Inc.

NOVEMBER 14, 2019

That’s exactly how Yelp approached its growth journey, under the leadership of Senior Vice President and General Manager of Local Revenue Kayti Sullivan. Kayti argues, “Even in self-service models, there’s a relationship that they’re feeling with your product.” We love the marketplace you’ve created.’”.

VP of Engineering 108

VP of Engineering Customer Success Churn Scale 108

OpenView Labs

JUNE 16, 2020

Mark Cuban said it best: “How you treat your employees today will have more impact on your brand in future years than any amount of advertising, any amount of anything you literally could do.”. As the marketplace shifts, new constraints are giving rise to new opportunities. The marketplace is flooded with people.

Sales Hiring 54

Sales Hiring Sales Recruiting SaaS Payments Underperforming Technical Team 54

SaaStr

AUGUST 6, 2019

We very frequently advertise to our customers, “We have less features in the UI.” ” This is not an advertisement of Tradeshift. Tradeshift Buy, which is essentially what we call private marketplaces. There can be many, many winners when you have compounding interest from users and from services.

Payment Solutions 147

Payment Solutions Payments Outsourcing Services SaaS Payments 147

Buffer Resources

AUGUST 23, 2023

TikTok’s features for businesses Creator Marketplace will help you partner with the right TikTok stars for your brand Business Creative Center is a must-visit for inspiration and guidance. It currently doesn’t have any features for advertising or in-platform shopping.

Social Media 83

Social Media Business B2C Branding 83

Point Nine Land

OCTOBER 22, 2019

Both Jack and Rian had tech backgrounds and at the time were providing consulting services to the legal industry. Law practice management software existed, but it required on-premise service and tens of thousands of dollars in annual upkeep, which meant only the big law firms had access to it. Again, this was 2007.

Technical Review 40

Technical Review Scale Sales Hiring Business 40