Panintelligence

JUNE 7, 2024

In this blog, we asked Panintelligence CEO Zandra Moore and CTO Ken Miller what they think are some of the most frequent mistakes in SaaS development and offer actionable insights to help you steer clear of them. We often see companies too focused on customer acquisition, and not enough on retaining customers. We’re complex.

CTO Hire 98

CTO Hire SaaS Business Underperforming Technical Team 98

SaaStr

DECEMBER 3, 2020

403: Sam Taylor is the VP of Sales and Success @ Loom, the startup that helps you get your message across by making it easy to record instantly shareable videos. As for Sam, prior to Loom, Sam spent over 4 years at Salesforce following their acquisition of Quip, a startup Salesforce acquired for $750M where Sam was also the 1st sales leader.

Scale 173

Scale Sales Hiring Sales Recruiting Sales 173

User Pilot

JULY 27, 2023

Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. Account Managers: They serve as the lead point of contact for all customer account management matters. Much of the success here depends on how competent and motivated the CTO and their team is.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

SaaStr

OCTOBER 24, 2022

WorkOS CEO Michael Grinich, Developer Success Manager Betsy Calender, and VP of Developer Experience Zeno Rocha share how to price your product for developers, how to market it to developers, how to how to support them as they scale and use the products. Bottom-up sales. Doing Business with Developers. So why sell to these developers?

Underperforming Technical Team 180

Underperforming Technical Team Outsourced Development Development Part-Time VPE 180

FastSpring

DECEMBER 22, 2020

The pace of innovation in the ecommerce industry is accelerating, and we aspire to play a significant role in leading this charge. With this new investment, we are already increasing our pace of innovation and have a very exciting roadmap of things to come over the next 12 months. We added three new executives to our team.

Payment Methods 103

Payment Methods Payment Services Payment Solutions Payments 103

SaaStr

JANUARY 10, 2020

297: Bob Moore is the Founder & CEO @ Crossbeam, the startup that helps companies find overlapping prospects and customers while keeping the rest of their data private and secure. Before that Bob co-founded RJ Metrics, where he built a global base of online retailers leading to their acquisition by Magento Commerce in 2016.

Sales Hiring 132

Sales Hiring Scale Outsourcing Services CTO Hire 132

Point Nine Land

APRIL 9, 2021

So if you’re a US-based startup, you might be able to shoot slightly higher ;) Unlike SaaS companies which have been around for years, B2B marketplaces are a relatively new category and not many investors have invested in them yet. Economics and Acquisition ?? Market Characteristics ?? Series A Round Dynamics ?? See the section above!

Marketplace as a Service 59

Marketplace as a Service Payments B2B SaaS Payments 59

ProfitWell

DECEMBER 6, 2019

That’s what David Apple—customer success and sales guru at Notion— is asking. On a global scale, on average, product marketers with strong leadership support earn almost $13k more a year than those without. What’s the return on investment of your mom? What about the ROI of spending time with your family, friends, or kids?

Scale 43

Scale CTO Hire Sales Hiring New CTO 43

ChurnZero

DECEMBER 9, 2022

Additionally, “leapfrog” candidates—those who come from a level below the C-suite, such as senior vice presidents—now make up roughly 5% of new chief execs. We also measure NPS, and we benchmark that across all acquisitions. Q: Based on your acquisition experience, are for-sale businesses focusing on the customer and NPS?

CTO Coach 52

CTO Coach Customer Success VP of Engineering CTO Hire 52

Point Nine Land

SEPTEMBER 7, 2021

There are several reasons for this line of thought: The US is by far the largest market, it’s relatively homogenous (compared with Europe), and it’s where you’ll find most early adopters of new technology. So the thinking is that whoever wins in the US will be able to get big much faster and can eventually use that scale to conquer Europe.

Venture Capital 52

Venture Capital New CTO Scale CTO 52

Sales Hacker

SEPTEMBER 29, 2020

Subscribe to the Sales Hacker Podcast. Keys to success when scaling a company [10:56]. Major challenges facing a new CEO [19:40]. Keep the promise of sales enablement and keep your team doing what they do best, which is winning. More sales meetings, start creating better sequences faster, go to go.regie.io

Scale 108

Scale CTO Hire Scaling CTO Coach 108

Sales Hacker

SEPTEMBER 8, 2020

If you missed episode 125, check it out here: The Power of Authenticity and Emotional Intelligence in Sales with Mykal White. Subscribe to the Sales Hacker Podcast. Why outbound prospecting is difficult [11:45]. Sales enablement is easy. More sales meetings. More sales meetings. We’re on iTunes. The result?

Scale 71

Scale Artificial Intelligence Sales Recruiting Consulting 71

SmartKarrot

FEBRUARY 16, 2022

Software as a service or SaaS has been growing as a leading software distribution model. He also founded SaaScribe to help founders, customer success teams , sales executives, marketing professionals, and growth hackers. Brad Feld is an active investor in the leading technology and software space. Asia Orangio. Ben Murray.

VP of Engineering 10

VP of Engineering Scale SaaS Venture Capital 10

SaaStr

MARCH 3, 2020

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years. Roughly 90%.

Sales Hiring 155

Sales Hiring Sales Recruiting CTO Hire Scale 155

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. But of course, it wasn’t always quite that big!

Part-Time VPE 220

Part-Time VPE Technical Cofounder CTO Hire New CTO 220

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. That just creates a flywall effect.

Technical Advisors 157

Technical Advisors Scale Sales Hiring Sales Recruiting 157

Mucker Capital

APRIL 6, 2023

If you're generating something that's brand new, like a brand new category, nobody understands about it. Today, a lot of the PLG SaaS tools require sales motion upfront because nobody understands those tools. Those types of tools actually require work in the initial days of the sales motion. You need a lot of education.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

SaaStr

NOVEMBER 21, 2019

Since 2010 we’ve seen more startups, funds, and capital than ever before, but with this drastic increase, investors are seeing unexpected new trends reshaping the future of the industry. The panel that we are in is called Is Seed the New Series A, and this is a question that I’ve been asking informally yesterday and today.

New CTO 147

New CTO Sales Hiring B2C CTO Hire 147

Intercom, Inc.

JULY 21, 2022

What started as a series of interviews by co-founder Des Traynor soon bloomed into hundreds of episodes where we explore how businesses are driving growth through customer relationships and how to build successful products at scale. For Slack, that was clearly the engineering and dev communities, who love new tools.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

SaaStr

APRIL 18, 2019

I remember when I was in business school the internet was brand new and back then the hero was Jerry Yang. But my co-founders has done an amazing job, creating a scale platform that now has 600,000 reviews and 3 million SaaS software buyers coming every month looking for products like yours. This was in 1997, and I spent two years.

Sales Recruiting 168

Sales Recruiting VP of Engineering Scale SaaS Payments 168

SaaStr

SEPTEMBER 18, 2020

Jason Lemkin: 50 reps in a new city that you’ve never met, and hired in 60 days when you’re in the low millions ARR. So number six, thinking you’re getting away with under investing in management, up scaling in HR. ” You can invest in managerial talent along the way, and it scales the company.

Sales Hiring 242

Sales Hiring CTO Hire Scale Investment 242

SaaStr

APRIL 9, 2019

The thing about growing fast, you always think about how to get more customers, more prospects. And also, we always prioritize the features requested by our existing customers over the new prospects. Not only for the product side, but for the sales and marketing side. We had the first sales person. Eric Yuan: Yeah.

Sales Hiring 131

Sales Hiring Scale CTO Hire Marketing 131

Intercom, Inc.

JULY 9, 2020

Kevin Indig leads SEO & Content Marketing as VP at G2 and mentors startups in Marketing at GermanAccelerator. And I’m a writer of a newsletter called Tech Bound, in which I hone in on marketing strategies and customer acquisition. And I’m curious, at this point you’re really one of the leading figures.

Technical Review 199

Technical Review Scale Underperforming Technical Team Software Review 199

Tom Tunguz

OCTOBER 24, 2021

Great to see a lot of repeat attendees and some new ones. We’re excited to continue the Month of Scale here for Redpoint Office Hours. A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. I’m Travis Bryant.

CTO Coach 121

CTO Coach Sales Hiring Sales Recruiting CTO Hire 121

Sales Hacker

OCTOBER 13, 2020

If you missed episode 130, check it out here: Turning Junior-level Talent into Top Sales Professionals with Eddie Baez. Subscribe to the Sales Hacker Podcast. Sales enablement is easy. REGIE uses artificial intelligence to create entire outbound inbound, and even follow-up sales campaigns faster. We’re on iTunes.

Marketplace as a Service 97

Marketplace as a Service CTO Hire Sales Recruiting Scale 97

OpenView Labs

JULY 2, 2020

From Freemium to Product Qualified Leads and Product Led Growth. New for 2020: SaaS Pricing and COVID-19. In this brand-new report, we finally answer the question “Freemium or free trial? The State of SaaS Sales in a COVID-19 World. 20 Pricing Page Best Practices That Will Increase Your Sales.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

ProfitWell

FEBRUARY 14, 2020

For example, if you subscribe to the New York Times , you pay a flat price per month or year. Spotify, on the other hand, added discounted tiers for Spotify Premium in a bid to increase acquisition and retention. What is flat rate pricing? Who is using a flat rate pricing strategy? The reason for this success? And lots of them.

Pricing 59

Pricing Technical Cofounder Scale New CTO 59

SaaStr

MARCH 20, 2019

Prior to founding Twilio, Jeff was the Founder & CTO @ Nine Star Inc and enjoyed a spell at Amazon as a Technical Product Manager. How did they formulate and approach creating a new set of values with the 2 companies coming together? Prior to founding Twilio, Jeff was the founder and CTO at Nine Star Inc. Just to name a few.

Underperforming Technical Team 122

Underperforming Technical Team Development Software New CTO 122