SaaSOptics

MARCH 16, 2022

2022 B2B SaaS Trends [Webinar Recap]. That’s why we sat down with SaaSOptics and Chargify executives Caitlin O’Neil, CFO , and Matt Downs, CRO , to weigh in on the biggest trends of 2022. Trends in Billing and Pricing . However, 64% of these participants considered expansion into new pricing models in 2022.

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Trends B2B Scale Payment Features 98

Kellblog

OCTOBER 13, 2022

I’m writing this post to help readers who (like me) grew up in an annual subscription SaaS world adapt to the new and increasingly popular world of usage-based pricing [4], including month-to-month contracts and variable fees [5]. And what’s the impact on your other SaaS metrics? What’s your churn rate? per month.

Metrics 131

Metrics SaaS Payments SaaS Payment Features 131

Clouded Judgement

MARCH 10, 2023

Quarterly Reports Summary Top 10 EV / NTM Revenue Multiples Top 10 Weekly Share Price Movement Update on Multiples SaaS businesses are generally valued on a multiple of their revenue - in most cases the projected revenue for the next 12 months. Revenue multiples are a shorthand valuation framework.

Cloud 244

Cloud Trends Subscription Payment Features 244

SaaStr

DECEMBER 29, 2023

In part two we head into IPO waters, how to incorporate AI into your products, the best way to drive employee performance, pricing models, and much more. Q: As you scale, how metrics-oriented should the company be? ARR asks Jason how he sees the best companies steering into metrics and KPIs to drive performance at a leadership level.

Scale 230

Scale Sales Hiring Customer Success AI 230

Clouded Judgement

DECEMBER 29, 2023

If we rewind the clock back a few years and look at the year end top 10 for 2020, 2021, 2022 and now 2023, there are 4 companies that find themselves on every year end list: Snowflake, Cloudflare, Datadog, and Zscaler. and 99.2%, respectively) And below you can see who ended up in the top 10 at the end of 2022 and 2021.

Cloud 189

Cloud Software Review Subscription Payment Features 189

ChurnZero

JUNE 24, 2022

2022 continues to be a grave reminder that change is constant. In our webinar, 2022 SaaS retention benchmarks , SaaS Capital Manager Director Rob Belcher shares the results from their 11th annual B2B SaaS benchmarking survey. Q: Should SaaS businesses increase prices this year because of inflation?

Benchmarks 98

Benchmarks Retention Software Review Technical Review 98

SaaStr

APRIL 26, 2023

Most of the website / presence growth came from price increases, which saw limited churn as a result. Churn was modest from their price increase, leading to material growth. Relatively inexpensive products selling to SMBs that are truly valuable don’t see much increased churn from moderate price increases. #3.

Scale 226

Scale SMB Churn Pricing 226

Chart Mogul

JUNE 1, 2023

faster than their peers in 2022. So if you are keeping a close eye on your retention metrics this year, you’re not alone. Retention is one of the most important metrics when building a successful SaaS business. faster than their peers in 2022. Companies with best-in-class retention grew at least 1.8x What happened?

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Retention Metrics Benchmarks SaaS 90

Clouded Judgement

JANUARY 12, 2024

In 2021 and the first half of 2022 (when most of the 2022 activity happened) we essentially crammed 5 years worth of funding into an 18 month period. I hope this post provides a bit of a cautionary tale of raising a mega round ahead of your metrics. Public market investors felt all the pain in the 2022 down market.

Cloud 284

Cloud Venture Capital Acquisition Metrics 284

SaaStr

DECEMBER 18, 2022

Where does that leave us, going into the end of 2022? Share prices not in the end budging for 3+ years when ARR in many cases has doubled or tripled is worse than the flat share prices reflect. Back to where we were in the markets at the end of 2019. At least, sort of.

Cloud 233

Cloud Pricing Metrics SaaS 233

ChurnZero

DECEMBER 21, 2022

2022 was a tireless year. WIth that, here are ChurnZero’s top five most-attended and most-watched webinars from 2022. 1/ Crash course in Customer Success and SaaS metrics. Many people think of SaaS and CS metrics as black and white. But the truth is, there are many ways to calculate and interpret—and game—metrics.

Customer Success 98

Customer Success Scale Underperforming Technical Team Benchmarks 98

SaaStr

JANUARY 12, 2024

Second, the top public SaaS companies had a great year in their stock prices, even in growth slowed. The average public SaaS company saw it’s stock price up 40%. So many IT departments and Offices of the CIO spent huge amounts of energy in the “App Layoffs” of late 2022 and 2023. Shopify was up 128%!

Sales Hiring 257

Sales Hiring Cloud AI Startup 257

Kellblog

DECEMBER 27, 2021

” Towards that end, revenue multiple is a better bubble indicator than share price, so let’s take a look at the latest from Jamin Ball at Clouded Judgement. Net dollar retention becomes the top SaaS metric. Kellblog Predictions for 2022. Well, here we go with our predictions for 2022. Are multiples down?

Blockchain 142

Blockchain Technical Review Venture Capital Sales Hiring 142

Chart Mogul

DECEMBER 8, 2022

This year alone, I shared over 200 curated reads on leadership, growth, pricing, SaaS metrics, benchmarks, and much more. Here are the best reads of 2022; those articles and charts that resonated most with 19,000 weekly … Every week, I scour the web to pick the top SaaS reads for our weekly newsletter, the SaaS Roundup.

Sales Hiring 52

Sales Hiring SaaS Scale Benchmarks 52

SaaStr

JULY 27, 2023

If you look at the year-over-year numbers, total capital raised fell 80% in Q1 this year vs. Q1 of 2022 in the United States. You can see how the market builds up until Q4 of 2021 with almost $63B of cash raised, and then fell to around $43B raised in Q1 of 2022 and $10B in Q1 of 2023. That’s a considerable drop.

AI 187

AI Trends Banking Pricing 187

Tom Tunguz

NOVEMBER 18, 2021

in revenue in fiscal year 2020, to $432m in the first three quarters of fiscal 2022. The company’s metrics all recorded positive gains including gross margin moving from 60% to 70%, which is impressive for a business providing hardware. Multi-year deals are much more common at price points greater than $150k. Revenue, $M.

CTO Hire 356

CTO Hire CTO Coach Benchmarks Scale 356

SaaStr

APRIL 19, 2024

Today that would be a dream, but in 2011, people didn’t understand the metrics around recurring revenue businesses, so investors weren’t sure it was a good business. Pricing Is Over-Discussed Founders want to know if there’s a sweet spot on pricing, but the topic is over-discussed. The average customer today pays $11k.

Engineering 245

Engineering Business Model Pricing Scaling 245

All that Saas

JUNE 11, 2022

ManageEngine Network Performance Management Solution Review (2022). So, OpManager helps you monitor more than 25 different memory, disk, and CPU metrics across servers. The post ManageEngine NPMS Review 2022: Features, Pricing & More appeared first on All That SaaS. So, let’s get into it! Features and Functionality.

Software Review 52

Software Review Systems Review Technical Review Payment Services 52

SaaStr

JULY 24, 2023

1 — 2022 Saw A Slowdown In Usage Growth, But 2023 Saw A Potential Bounce Back. Even with MongoDB’s epic growth, 2022 saw a big slowdown in usage growth. And when you have partial utility-based pricing like MongoDB does, you see the impact fast. High NRR is magical, but NRR as a metric isn’t a GAAP metric.

Revenue 197

Revenue Scale Sales Hiring Cloud 197

Clouded Judgement

MARCH 1, 2024

Funds have gotten quite large and haven’t deployed much in 2022 / 2023. Update on Q4 Earnings One metric I love tracking in net new ARR added in a quarter. Given most software companies are not profitable, or not generating meaningful FCF, it’s the only metric to compare the entire industry against.

Cloud 311

Cloud AI Investment Metrics 311

User Pilot

JUNE 29, 2022

10 Best customer segmentation tools to try in 2022. Price is more suitable for mid-market and enterprise companies. Pricing: 14-day free trial with all features included. With Baremetrics, you can easily access key financial metrics and analyze how different groups of customers contribute to the revenue. Baremetrics.

SaaS Payments 88

SaaS Payments Software Review Payment Solutions Payment Methods 88

Clouded Judgement

DECEMBER 30, 2022

And that’s a wrap for 2022! 2022 Top Performers Below is a table that shows the top 10 share price performers of 2022. Given most software companies are not profitable, or not generating meaningful FCF, it’s the only metric to compare the entire industry against. Follow along to stay up to date!

Cloud 130

Cloud Subscription Payment Features Pricing 130

ChurnZero

JUNE 24, 2022

2022 continues to be a grave reminder that change is constant. In our webinar, 2022 SaaS retention benchmarks , SaaS Capital Manager Director Rob Belcher shares the results from their 11th annual B2B SaaS benchmarking survey. Q: Should SaaS businesses increase prices this year because of inflation?

Benchmarks 52

Benchmarks Retention Software Review Technical Review 52

User Pilot

JULY 13, 2022

20 best product manager blogs you need to follow in 2022. Interesting Articles: What Are Vanity Metrics and How to Stop Using Them. Interesting Articles: Why Startups May Fail to Get Funding in 2022. 4 Strategic Design Practices to Future-Proof Your Startup in 2022. Interesting Articles: Benefits of Roadmap Metrics.

Technical Review 88

Technical Review Management Leadership Systems Review 88

ChurnZero

JULY 8, 2022

Cut to 2022, and the idea that a SaaS company could secure venture funding without investors digging deep into retention metrics seems comical, if not reckless. Net revenue retention (NRR) is taking center stage as the qualifying metric for determining the health of a SaaS business. Invest in customer success.

Technical Review 98

Technical Review Software Review Retention Metrics 98

Clouded Judgement

MAY 19, 2023

Medium and high growth software companies have seen a median stock price performance this year of 21% and 26% respectively. The chart below shows Q1 ‘23 net new ARR added vs the quarterly average across the 4 quarters in 2022. Follow along to stay up to date! Meanwhile, the Nasdaq is up >20%.

Cloud 161

Cloud Subscription Payment Features Retention 161

Tom Tunguz

FEBRUARY 13, 2023

For fiscal 2022, large customers represented 61% of total revenue compared to 54% of total revenue in 2021 and 46% in 2020… Overall NDR fell, but enterprise spending remains steady. Turning to our customer metrics in the fourth quarter. APAC represented 13% of revenue and increased 40% year-over-year.

Cloud 225

Cloud Azure Headcount Software Review 225

SaaStr

SEPTEMBER 20, 2023

Discover Bessemer Venture Partners’s annual State of the Cloud report, going through trends, benchmarks, and metrics that underpin the Cloud economy. The Macro Impact On Public Cloud Software Over The Past Year Cloud stocks dropped in 2022 in a severe market pullback event that Bessemer Venture Partners call The SaaSacre.

Cloud 244

Cloud Payments Software Review Payment Solutions 244

ChurnZero

OCTOBER 15, 2021

Where is Customer Success Headed in 2022? In this article, we share three Customer Success trends to look out for in 2022: NRR becomes red hot (watch out). Twenty years ago, when I did my first big round of funding for a different company, NRR was an “Oh, by the way” metric. NRR is one of the top metrics CCOs need to know.

Customer Success 97

Customer Success Benchmarks Scale Underperforming Technical Team 97

SaaStr

OCTOBER 22, 2022

. — Dez Fleming (@DezFleming) October 21, 2022. Then tend to wait until the market is up, so they can get a higher price for the shares they do sell or float. So it’s not that bad, but it’s still an important metric. exchanges this year [2022], which represents an 80.7% But down 94.1% sure is a lot.

Pricing 134

Pricing Revenue Metrics SaaS 134

SaaStr

JUNE 29, 2022

But this will be one of the last chances we get to see its financials and metrics as a public company. Once it goes private again later in 2022, Zendesk won’t publish many metrics anymore. While Zendesk still has thousands of SMBs, the tiny customers no longer even show up in the metrics.

SMB 264

SMB Scale B2B Metrics 264

Baremetrics

JANUARY 12, 2022

In this article, we are going to summarize the six tools you should consider for cash flow modeling in 2022. Baremetrics has a reporting dashboard that includes all the essential metrics for SaaS businesses. The price to get access to QuickBooks advanced features is $180 per month. Table of Contents. What is cash flow modeling?

Payment Services 95

Payment Services Payment Methods SaaS Payments Payment Solutions 95

SaaSOptics

MARCH 10, 2022

Chargify is a powerful B2B SaaS subscription management software that enables you to employ complex pricing strategies (like prepaid usage or real-time multi-attribute billing), so you can bill exactly the way you want—without the time or financial investment of building out a custom solution. Sign up for a free demo here.

Payment Services 87

Payment Services SaaS Payments Payments Payment Solutions 87

SaaStr

JULY 5, 2023

2022 Saw a Slowdown in Usage Growth, But 2023 Saw a Potential Bounce Back. These days many are relying on upselling their existing base and raising prices to keep top line growth growing. High NRR is magical, but NRR as a metric isn’t a GAAP metric. Efficiency is a complicated metric. Let’s dig in: #1.

Scale 183

Scale cloud efficiency Cloud Business Model 183

Clouded Judgement

NOVEMBER 4, 2022

And the fact that companies like Atlassian, Cloudflare and Twilio all fell as much as they did afterhours shows me that forward estimate revisions really haven’t been priced in yet. Multiple compression from rate environment is priced in. I think we’ll get a more sudden one once the data is more clear.

Cloud 130

Cloud Pricing Revenue Subscription 130

SaaStr

FEBRUARY 12, 2022

— Jason BeKind Lemkin (@jasonlk) February 11, 2022. Second order of business: never learn the business, pricing, names of reps, or anything else.” You can laugh, but so many VPs of Sales I’ve seen fail in startups never really understood the business, the pricing, or much else. Secondarily not metrics focused.”

Sales Recruiting 247

Sales Recruiting Sales Hiring Sales SaaS 247

SaaStr

NOVEMBER 12, 2022

— Jason Be Kind Lemkin (@jasonlk) November 10, 2022. 6 have become decacorns and unicorns, and 3 have sold for $1B+ cash. Especially when some other crappy company just got funded last week with worse metrics. The main issue is price. Every VC I catch up with has a quiet story of fraud in their portfolio.

Scale 337

Scale Sales Recruiting Machine Learning Artificial Intelligence 337