SaaStr

JUNE 29, 2025

Zoom went from relatively modest pre-pandemic growth to explosive 400%+ revenue increases in 2020-2021, then crashed back to single-digit growth by 2022. The Sustainable Platform Reaccelerations Shopify (2022-2025 ) : Perhaps the best parallel to Palantir. But this was pure external catalyst—not sustainable platform evolution.

AI 255

AI Artificial Intelligence Software Review Technical Review 255

SaaStr

SEPTEMBER 3, 2023

It gets you to build that new edition, go upmarket, add more value, compete in new market segments. But late 2022 and 2023 was different: we enforced more revenue from the base. When you have to earn more revenue from the base. We didn’t earn it. We forced it.

Scale 286

Scale Market Segmentation Customer Success Pricing 286

SaaStr

MAY 10, 2024

So HubSpot had a great quarter, despite there being many challenges in the sales and marketing segments overall in the past 18 months: $2.5B If you look at their chart below, you’ll see on the consumer and prosumer subscription side, there was a downturn / slowdown going into 2022 as we came out of the Covid Boost of 2021.

B2C 276

B2C Mobile B2B Market Segmentation 276

Sales Hacker

APRIL 30, 2024

34:33 – Aligning multiple go-to-market motions across market segments. 46:18 – One thing that is working for Eric in go-to-market right now. Prior to his tenure at Upwork, Eric held a number of leadership roles at CareerBuilder, most recently as President of Vertical Sales.

Scale 118

Scale Enterprise Sales Hiring Outsourced Development 118

OPEXEngine

FEBRUARY 1, 2022

That’s a 5x growth in six years, and it is estimated to reach $171 billion in 2022, continuing to dominate the cloud services market. The post 3 ways SaaS CFOs can prepare for hypergrowth in 2022 appeared first on OPEXEngine. But this kind of hypergrowth doesn’t happen overnight. Focus on a multi-year horizon.

SaaS Payments 52

SaaS Payments Payment Services Payment Solutions SaaS 52

Valuize Consulting

NOVEMBER 25, 2024

Example: When considering entering a new market segment or launching an innovative product feature, calculating the NPV and IRR helps determine the potential long-term returns. Huang, X 2022, ‘Financing Disruptive Suppliers: Payment Advance, Timeline, and Discount Rate’, Production and operations management , vol.

Payment Services 52

Payment Services SaaS Payments Customer Success Payments 52

User Pilot

JULY 30, 2023

The cost of acquisition typically includes the expenses associated with marketing and sales, such as promotional campaigns, sales commissions, and advertising. Suppose you gained 1,000 new customers in 2022 and your total cost of acquiring them was $90,000. This would make your CAC = $90,000/1,000 = $90.

Acquisition 98

Acquisition Retention Customer Lifetime Value User Experience 98