Intercom, Inc.

MAY 25, 2022

We work exclusively with AWS as our cloud services provider and currently provide data hosting offerings in three different global regions – US, EU, and Australia – each architected across multiple availability zones for high availability. Our tooling allows for high availability. Discover other posts in the Intercom for Enterprise series.

Scaling 252

Scaling AWS Software Review Technical Review 252

SaaStr

MAY 6, 2022

Amazon AWS, Microsoft Azure and even Google Cloud are on fire, adding insane amounts of revenue this year. With revenue multiples higher than pre-March 2020 but lower than the peak: I don’t see too many folks arguing the Bull Case, but they should be. Customers are buying more than ever. The Bull Case is fairly straightforward.

SaaS 347

SaaS Azure Cloud AWS 347

SaaStr

MAY 31, 2024

1: How Sales and Marketing Have Shifted Since 2020 Expectations and the types of people working in SaaS have shifted over the past few years, and much more in sales, marketing, and customer success. Up until 2020, the wave of passion for events and content was so strong that all he could do was ride the wave with no strategy.

Sales Hiring 295

Sales Hiring Sales Recruiting Marketing Scale 295

Clouded Judgement

JUNE 19, 2024

My hope is that this analysis can provide startup entrepreneurs with a framework for how to manage their businesses around SaaS metrics (e.g., It’s worth pointing out that Azure is a bit above the long term trendline, while AWS is still below (but accelerating up). net retention and CAC payback).

Cloud 318

Cloud GCP(Google Cloud Platform) Software Azure 318

Clouded Judgement

OCTOBER 11, 2024

We all know 2020 and 2021 was the year of excessive software buying fueled by ZIRP. Coming out of that, every company from the largest enterprise to the smallest startup started thinking very critically about cost optimizations. So why was it stronger than normal last year? Where was redundant spend that could be consildated.

Cloud 167

Cloud Cost optimization & reporting GCP(Google Cloud Platform) Software Review 167

SaaStr

MARCH 31, 2022

So for the audience, cloud giants are turbocharging startup sales, and the predominant reason for this is because they’re fundamentally changing IT budgets at the customers that we’re all selling to. And it’s one of the three large cloud vendors that we all know: Microsoft, AWS, and Google.

Scale 256

Scale Marketplace as a Service Cloud SaaS Payments 256

Clouded Judgement

APRIL 11, 2024

My hope is that this analysis can provide startup entrepreneurs with a framework for how to manage their businesses around SaaS metrics (e.g., It looks at the YoY dollar change in quarterly revenue from the hyperscalers (just looking at Azure / AWS because the data goes back further) going back a few years. Is Software Rebounding?

Cloud 184

Cloud Software Azure AWS 184

Intercom, Inc.

DECEMBER 2, 2021

Your default operating cadence should be to run – it’s important startups don’t compromise on speed. If you are a regular listener, you’ll know that we interview makers and doers from the worlds of product management, design, startups, and marketing. Liam Geraghty: Brian sat down to chat with Jamie about them in November 2020.

Engineering 178

Engineering Technical Review Underperforming Technical Team Systems Review 178

Chart Mogul

JANUARY 28, 2022

A few months ago, we retired our last pieces of infrastructure on DigitalOcean, marking our migration to AWS as complete. Our journey was not your regular AWS migration as it involved moving our infrastructure from classic VMs to containers orchestrated by Kubernetes. Ultimately, we decided to go with AWS. Why move and why now?

K8S orchestration (Kubernetes) 52

K8S orchestration (Kubernetes) AWS EKS (Elastic Kubernetes Service) GCP(Google Cloud Platform) 52

SaaStr

JUNE 1, 2021

One is, lots of folks that have been through the startup cycle, you have this extrapolation from a single data point problem, which is, “OK, we have this story. Another piece of very, very good startup advice that I’ve given myself a hundred times is the “Do one thing exceptionally well.” This is what we did.

Part-Time VPE 283

Part-Time VPE Technical Cofounder CTO Hire New CTO 283

SaaStr

OCTOBER 31, 2019

Join us at SaaStr Annual 2020. Before I joined the venture capital industry many years ago, I was a software developer, and I worked for a startup around the 2000 time period. Retail was mentioned twice, that’s it, and AWS was mentioned 78 times, so it’s probably not surprising that they’re doing this.

Cloud 113

Cloud Scale AWS Artificial Intelligence 113

SaaStr

OCTOBER 15, 2019

Join us at SaaStr Annual 2020. So everything you do at a startup you’re treating it like an experiment, right? I think maybe once we saw the deck that they were using and it was pretty awful. Want to see more content like this? Allie Janoch | CEO @ Mapistry. Lauren Alexander | VP Marketing and Demand Gen @ Mapistry.

Underperforming Technical Team 213

Underperforming Technical Team Sales Hiring SMB Enterprise 213

Frontegg

OCTOBER 14, 2020

Tel Aviv, October 14, 2020 – Frontegg , creators of the first platform for fast-tracking SaaS development and innovation, today announced a $5M Seed round led by Pitango , with backing from i3 Equity and Global Founders Capital. Before AWS, engineering teams had to scale their own infrastructure.

DevOps as a Service 52

DevOps as a Service K8S orchestration (Kubernetes) Innovation New CTO 52

OpenView Labs

DECEMBER 13, 2019

Go ahead, take a look at some of our favorite content and podcasts as we reflect on 2019 and look ahead to 2020. It’s a Rough Time to Be a Startup – Here’s What You Can Do About It. This begs the question: how much room is left for emerging startups? What is Product Led Growth? What is product led growth? SaaS is now ubiquitous.

Sales Hiring 64

Sales Hiring Benchmarks AWS Scale 64

Chart Mogul

OCTOBER 18, 2019

This is already at play — services like AWS, Stripe, and others have brought down the cost of starting and running a business to a fraction of what they used to be just a decade ago. He identified the 3 main stages that startups go through: The Early stage which ends when a startup becomes a breakout success.

Scale 71

Scale SaaS Automotive AWS 71

OpenView Labs

DECEMBER 15, 2020

In February 2020, the public cloud market surpassed a $1 trillion market cap, with a 45% growth rate, as reported in Bessemer Venture Partners’ 2020 State of Cloud report. If you want to learn more about cloud marketplace macro trends, read the full State of Cloud Marketplaces 2020. .

Marketplace as a Service 64

Marketplace as a Service Cloud Scale VP of Engineering 64

SaaStr

SEPTEMBER 12, 2019

Join us at SaaStr Europa 2020. Thought I wanted to be an engineer, quickly realized I actually prefer the customer facing side of the startup world. I’m sure all of you that are startup founders love your companies and your products, but I have so much love for all of them. Want to see more content like this?

Investment 113

Investment Underperforming Technical Team Sales Hiring Software Review 113

SaaStr

AUGUST 20, 2019

Join us at SaaStr Annual 2020. This was anyone from a marketing analyst at a small startup, to a junior analyst at my firm, to a cloud CEO like him. Sameer Dhokalia: It turns out if you do ask those two basic questions of 100 people in your business, you will learn an awful lot about what needs to be focused on.

Scale 150

Scale Acquisition Scaling Sales Hiring 150

SaaStr

JUNE 25, 2019

Join us at SaaStr Annual 2020. Now, I have some background with luck because in between some long stints with other companies, seven years at Eventbrite and 15 years at Ticketmaster before, I spent five years of my life playing poker for a living and learned an awful lot about luck and positive outcomes as well. FULL TRANSCRIPT BELOW.

Engineering 184

Engineering Part-Time VPE Sales Hiring Scale 184

Chart Mogul

OCTOBER 18, 2019

This is already at play — services like AWS, Stripe, and others have brought down the cost of starting and running a business to a fraction of what they used to be just a decade ago. He identified the 3 main stages that startups go through: The Early stage which ends when a startup becomes a breakout success.

Scale 52

Scale SaaS Automotive AWS 52

Chart Mogul

DECEMBER 22, 2021

This year, we also migrated ChartMogul to AWS cloud. We even did a collaborative video with Slidebean discussing “Why Startups have booths at Trade Shows?”. You can find the ones from past years here – 2020 , 2019 , 2018 , 2017 , and 2016. and $50M. PS: We have done these reflections for each of the past 5 years.

Software Review 52

Software Review Systems Review Payment Features PayPal 52

Tom Tunguz

DECEMBER 18, 2019

Here are my 5 predictions for 2020. The direct listing becomes the standard way for startups to go public in 2020. Most startups at IPO have plenty of cash and don't need to raise more in the public markets. Most startups will be distributed (have several offices) before they reach 50 employees.

Blockchain 183

Blockchain AWS Machine Learning Artificial Intelligence 183

SaaStr

MAY 14, 2019

Join us at SaaStr Annual 2020. Mikkel : 2020. So we feel very confident, increasingly confident, about getting to a billion dollars in revenue by 2020 and that’s gonna be a fun milestone, you know? First of all, do we have any European SaaS startups here today? And there were no startup communities.

Cloud 238

Cloud Sales Recruiting Scale Sales Hiring 238

SmartKarrot

JANUARY 18, 2022

The report also highlighted that the spending in space went up to 170% in 2020. Found by Prabhu Ramachandran, Yogendra Babu, Rajavel Subramanian, and Krishnamoorthi Rangasamy in 2017, Facilio Inc is another popular SaaS startup. Are you looking for the best SaaS company in India for your product/application? Facilio Inc.

SaaS Payments 11

SaaS Payments Payment Solutions Payment Methods Payments 11

SaaStr

OCTOBER 17, 2019

Join us at SaaStr Annual 2020. And we were using a solution from Amazon AWS… We had one big issue first, which was a number of regions they were supporting were not the same vendors. By luck, we have met someone in San Francisco that was launching a startup on DNS. Want to see more content like this? FULL TRANSCRIPT BELOW.

Scale 164

Scale Scaling CTO Hire Part-Time VPE 164

SaaStr

JANUARY 28, 2020

Join us at SaaStr Annual 2020. And then I’ve watched, since she made this comment to me about 13 months ago, then I’ve watched with some startups I’ve worked with, where the first marketing hire comes in, and I asked them what their top five priorities are, and then I asked the CEO. Want to see more content like this?

Sales Hiring 240

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 240

SaaStr

OCTOBER 3, 2019

Join us at SaaStr Annual 2020. And those of us and those of you who are involved in these companies, even the successful ones look an awful lot more like this. Want to see more content like this? Doug Pepper | Marketing Director @Shasta Ventures. FULL TRANSCRIPT BELOW. Good morning everybody. How are you?

SaaS 179

SaaS Sales Hiring Scale Innovation 179

Sales Hacker

OCTOBER 7, 2021

Prior to joining Primary in early 2020, Cassie spent 15 years as a tech operator. Most recently, she held a variety of executive roles at Sailthru from 2013-2020, ultimately becoming the company’s Chief Revenue Officer. My passion now lies in working for mission-driven startups and helping to build their sales teams.

Scale 136

Scale Sales Recruiting Sales Hiring VP of Engineering 136

SaaStr

MAY 23, 2019

Join us at SaaStr Annual 2020. And if you work for a CEO, whether you’re on the e-staff or really any position in a startup, I’m hoping that by understand how the CEO thinks and how the CEO looks at certain issues that you’ll be better able to add value and it will help your career. Startups are like sharks.

Sales Hiring 171

Sales Hiring Underperforming Technical Team Scale Startup 171

OpenView Labs

JANUARY 29, 2020

Flash forward to 2020 and freemium again feels cutting edge. In their freemium plan, AWS offers a year’s worth of micro instance for free – a time-bound freemium model. How to Rescue Your Failing Freemium Startup with Product Qualified Leads. The Best Way to Win the Freemium Model Is by Challenging the Very Model Itself.

Pricing 105

Pricing Payments SaaS Payments Payment Solutions 105

Intercom, Inc.

JANUARY 3, 2020

“Either 2020 to 2030 will either be the decade of the smart home, or that it turns out the smart home’s just not going to ever happen” Paul: I think there’s actually an interesting thread running through this. Google Drive might’ve done an awful lot to kill the file because they have a file system.

Payment Methods 118

Payment Methods Payment Solutions Technical Review Technology 118

SaaStr

MAY 22, 2020

Prior to CMX, David founded 2 prior startups centred around different forms of community building and before that was Community Manager in the early days of LeWeb the largest tech/startup conference in Europe. So tell me, how did you make your way into the wonderful world of startups, SaaS, and how did you come to found CMX?

Technical Advisors 274

Technical Advisors Engagement Startup Benchmarks 274

SmartKarrot

FEBRUARY 4, 2022

Amazon Web Services (AWS). Amazon, the global marketplace, also offers several other services, one of which is Amazon Web Services (AWS). AWS offers cloud services to businesses. Founded in: 2020. Many companies across industries use adobe tools and services, including marketing, printing, publishing, and digital media.

Marketplace as a Service 10

Marketplace as a Service SaaS AWS Cybersecurity 10

SaaStr

JULY 10, 2020

SaaStr CEO Jason Lemkin discusses what the new landscape of SaaS means for you in 2020. I’ve held a bunch of technology leadership roles in startups, in rocket ships and turnarounds, including about 10 years at Google, and just over three years leading efforts at Evernote. Chris O’Neill. E-commerce is on fire.

Scale 263

Scale Sales Hiring Pricing Sales Recruiting 263