ChurnZero

APRIL 17, 2020

Some examples include a pandemic (COVID-19), a terrorist attack (9/11), or an abrupt financial crisis (Banking Crisis of 2008). One of the first things you do is flag this concern to your management team so your organization can help rally around the customer. This offers some relief to the remaining team members. The Scenario.

Churn 52

Churn Payment Services Underperforming Technical Team Travel 52

Sales Hacker

JUNE 16, 2020

Dr. Gleb is on a mission to protect leaders from dangerous judgment errors known as cognitive biases by developing the most effective decision making strategies. Sales teams have had to adapt to a new normal. And of course our second sponsor is Outreach , the number one sales engagement platform. We’re on iTunes.

Underperforming Technical Team 99

Underperforming Technical Team Government Scale Systems Review 99

SaaStr

JUNE 14, 2019

Finally pre-Salesforce, Dave was CEO @ MarkLogic where he grew the team from 40 to 240 and revenues from $0 to an $80m revenue run rate. How did seeing the boom and bust of the dot com and 2008 affect Dave’s operating mentality? What are the clear differences between a good book and a bad book? Who is involved?

Sales Hiring 137

Sales Hiring Payment Services SaaS Payments Underperforming Technical Team 137

SaaStr

JULY 20, 2021

The session that I’m talking about is basically about the board dynamic and about how to survive this valley of death and bring not just yourself and your team but your extended team, including your board, across that until you cross the $1 million mark, and then the $10 million mark and keep going beyond. There we go.

Underperforming Technical Team 240

Underperforming Technical Team Sales Hiring AWS Business Model 240

SaaStr

APRIL 16, 2020

In Today’s Episode We Discuss: * How Carolyn made her way across the pond from Head of US Communications at Orange to GM of Method in SF to then playing a key role in the marketing team at PagerDuty? * In terms of tone, what is the right tone to approach the broader team with? in about 2008. What tools do they use? *

Scale 173

Scale Underperforming Technical Team Leadership Branding 173

SaaStr

JANUARY 10, 2020

Prior to Crossbeam, Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018. In the early days, partnerships can be a distraction, how does Bob determine between right and wrong when determining whether to engage in a partnership? 298: Startup success is not exclusive to Silicon Valley.

Sales Hiring 131

Sales Hiring Scale Outsourcing Services CTO Hire 131

SaaStr

DECEMBER 31, 2019

Learn how to apply consumer grade growth, engagement, design, and prioritization strategies to increase adoption within your products. She founded Box’s growth team as well as the product operations team. And before box she ran product and engineering teams building large scale financial platforms for Accenture clients.

Enterprise 131

Enterprise Underperforming Technical Team Scale B2B 131

OpenView Labs

JANUARY 29, 2020

Freemium Model for SaaS – The Good, The Bad, and The In-between. Some of the top software companies in business today use freemium models to engage customers. For certain customer profiles or market segments, it may be necessary to combine freemium with a sales team. Key Metrics to Track for Converting Freemium to Paid.

Pricing 82

Pricing Payments SaaS Payments Payment Solutions 82

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. First, what is continuous customer development? Billion story from its launch in 2008 to its 2018 acquisition by Recruit Holdings.

Scale 124

Scale SaaS Payments Sales Recruiting Payment Services 124

Andreessen Horowitz

OCTOBER 16, 2023

Bansal shares this and other key milestones and frameworks for company building in conversation with a16z general partner Peter Levine; enterprise deal team partner Satish Talluri (who was a director of product and growth operations there); and Sonal Chokshi. This was 2008, right? the night before it was to IPO). Satish: Exactly.

Product Marketing 75

Product Marketing Scale Sales Hiring Sales Recruiting 75

SaaStr

MARCH 20, 2019

Jeff Lawson is the Founder & CEO @ Twilio, the company building the future of communications allowing you to engage customers like never before on voice, SMS, WhatsApp or Video. Last year Twilio acquired SendGrid bringing email into one seamless customer engagement platform. Harry Stebbings: Can you guess?

Underperforming Technical Team 119

Underperforming Technical Team Development Software New CTO 119

SaaStr

MAY 15, 2020

Where do most teams go wrong in implementing the role out of their CS strategy? Does Bridget believe CS teams should be involved in the upsell process? When you look at, just in statistic, Harry, of it, companies that have employees who are highly engaged are 22% more profitable. When should one hire their first CS rep?

Sales Hiring 188

Sales Hiring Scale Technical Review Outsourcing Services 188

SaaStock

FEBRUARY 14, 2019

The SaaStock team will be landing in São Paulo to run the region’s first Pan-Latin American SaaS conference, SaaStock LatAm. Some of his first professional positions were Engagement Manager at McKinsey, as well as a management consultant at Value Partners. She’ll be talking about her approach to sales as a team sport.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

Sales Hacker

OCTOBER 7, 2021

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. Invest in your development internally and externally. Joyce Johnson.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SaaStr

DECEMBER 17, 2019

Companies that have access to more accurate financial data have the ability to develop seamless exchanges of information, providing consumers with improved ways to manage their finances. “Well, fintech might be bad in the margins for me, but I can actually profit from this so let’s embrace it.”

Payments 143

Payments SaaS Payments Banking Underperforming Technical Team 143

Intercom, Inc.

SEPTEMBER 26, 2019

And it’s not without good reason: nearly all software products with dominant market share started as apps but grew to the point where third-party developers began building valuable integrations on top of what these companies had already created. New Relic’s General Manager, Mark Weitzel, weighs in on how you can support your developers.

Underperforming Technical Team 170

Underperforming Technical Team Marketplace as a Service Outsourced Development Development 170

OpenView Labs

SEPTEMBER 3, 2020

There is also a direct impact on employee engagement, which is a key indicator of a healthy company culture. A recent Gallup poll reported that June 2020 saw the most considerable drop in US employee engagement on record (more so than during the 2008 recession or after 9/11). Get started with 3 ideas.

Scale 98

Scale Scaling Underperforming Technical Team Company Culture 98

Sales Hacker

DECEMBER 8, 2020

How to build a more diverse team [24:50]. Through that, he went to university where he studied AI and cybernetics, ultimately leading big teams in EMEA for AppDynamics. Learn how modern sales teams with deals, win deals now. Learn how modern sales teams with deals, win deals now. Show Introduction [00:09].

Scale 100

Scale Sales Hiring Sales Recruiting Technical Review 100

SaaStr

NOVEMBER 7, 2019

Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. Romain Huet | Head of Developer Relations @ Stripe. Want to see more content like this?

Payments 116

Payments Merchant Services Payment Solutions Payment Services 116

SaaStr

FEBRUARY 21, 2020

How does David think about scaling sales teams? Number two, you have a team of people that you’ve worked with before and some of whom will come along with you. How will you engage with those prospects? Do you need business development reps? When is to early to measure unit economics and CAC? *

Scale 184

Scale Sales Hiring Underperforming Technical Team Sales Recruiting 184

SaaStr

FEBRUARY 7, 2020

Prior to joining the world of venture, Karen was a Senior Director at Apple and before Apple, Karen spent an incredible 9 years at Box as a founding member of the executive team, where she was responsible for defining and leading Box’s Industry GTM strategy. What is the ability of the company to continue to build an incredible team?

Scale 167

Scale Underperforming Technical Team Investment Sales Hiring 167

Outseta

SEPTEMBER 18, 2019

More tactically, Enspiral started as a loose collaboration of freelancers supporting one another and sharing resources in New Zealand back in 2008. It comes down to how people can be supported to manage themselves and develop the skills they need, rather than relying on someone to tell them what to do.” Let’s be counterculture!”

Entrepreneurship 58

Entrepreneurship Underperforming Technical Team Technical Review Government 58

SaaStr

MAY 27, 2020

Well, the 2008 economic insecurity, we passed the $700 billion stimulus called TARP. They don’t want to p**s off management teams that face dilution from down rounds. I don’t think we really know how bad things can be. Executives at companies are told, engage with startups, launch new initiatives, be first to market.

Technical Review 186

Technical Review Payment Services Payment Methods Development Team Review 186

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . Skills for SaaS Sales Team. 6 Essential skills for SaaS inside sales team to boost product’s sales. 3 examples for you).

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

SaaStr

MAY 2, 2019

Join Vlad Shmunis, founder, chairman, and CEO of RingCentral as he discusses RingCentral’s journey from a two-person startup to a $7B market cap global enterprise communications company (NYSE:RNG) — the good, the bad, and the ugly. It’s how do you transition the team, how do you not loose each and every friendship that you’ve ever had?

Scale 139

Scale Business Sales Hiring CTO Hire 139

SaaStr

OCTOBER 24, 2019

Jos White of Notion and Christian Lanng of Tradeshift team up to show you how to work within, and sometimes around, rules in the workplace. Exited to Semantic in 2008 and had a good exit for the early SaaS businesses then set up Notion and we focus on SaaS companies, mainly in Series A in the European market. Is it engaged users?

Payments 102

Payments Payment Features SaaS Payments Underperforming Technical Team 102

SaaStr

DECEMBER 10, 2019

We grew our team by 50% this year, continuing to grow. So I think like anything it’s been good and bad. We had built this amazing team that I wanted to make sure that we continued to sort of grow and invest in and kind of keep the band together. And I think our team has done that too. Tina Hsiao : Yeah.

Payment Services 134

Payment Services Merchant Services Payment Solutions Payments 134

OpenView Labs

MAY 29, 2020

Develop subscription models. Your marketing team can include staff, agencies, consultants and inexpensive people overseas hired through platforms like Fiverr and Upwork. Right now people have more time than usual to look and engage with your content, so be part of the conversation. Optimize everything.

Payment Methods 54

Payment Methods Marketing Sales Hiring Advertising 54

Sales Hacker

MAY 26, 2020

As companies adapt to this new normal, keeping your sales team moving together is more essential than ever. Our second sponsor is Outreach , the number one sales engagement platform. Outreach revolutionizes customer engagement by moving away from siloed conversations to a streamlined and customer centric journey.

Scale 97

Scale Sales Hiring Technical Advisors Automotive 97

SaaStr

JUNE 28, 2019

Jason Vandeboom is the Founder of ActiveCampaign, a sales and marketing automation platform that enables small businesses around the world to meaningfully connect and engage with their customers. Since 2013 with their transition to SaaS have grown to more than $50 million in ARR in less than five years, while maintaining profitability.

Outsourcing Services 112

Outsourcing Services Scale Sales Hiring SMB 112

SaaStr

AUGUST 6, 2019

We looked at the world in 2008, 2009, and we said, “How come it’s almost impossible to connect two companies to do business, especially if they have complex business processes, but we can all connect as consumers on LinkedIn, Facebook, Twitter, every single day we want to do business? We really wanted to simplify supply chains.

Payment Solutions 142

Payment Solutions Payments Outsourcing Services SaaS Payments 142

Sales Hacker

NOVEMBER 10, 2020

If RFPs are slowing down your sales team, you need to check out Loopio. Of course, the second sponsor of the Sales Hacker podcast, I’m sure you know who they are, it’s the company, it’s the unicorn, the billion-dollar valuation company that is Outreach , the number one sales engagement platform.

VP of Engineering 75

VP of Engineering Scale Development Team Review Technical Review 75

SaaStr

JULY 29, 2020

Michelle : During the economic downturn right after the financial crisis in 2008. So we’re really proud of that and our whole team is really proud of that. And I just remember Matthew and Lee and I, and our team of the original eight people who really worked on this idea. Michelle Zatelyn | COO + Co-Founder @ Cloudflare.

Sales Hiring 164

Sales Hiring Outsourcing Services Scale Sales Recruiting 164

SaaStr

AUGUST 19, 2020

I have seen my fair share of storms and or crises from the early days of the dot-com boom and bust to 2008, 2009 crisis and then having a front-row seat at some of these turnarounds that iconic brands like Evernote, and more recently on the board at Gap which is undergoing its own transformation. And what’s the best case?

Scale 241

Scale Underperforming Technical Team Sales Hiring Leadership 241

SaaStr

JULY 22, 2019

That’s not a bad start. The company started back in 2007, 2008. We work with mostly modern teams. Developers were really loyal to the product, and they were able to take the product with them whenever they went. Join us at SaaStr Europa 2020. Roger Scott | EVP @ New Relic. FULL TRANSCRIPT BELOW. Good afternoon.

Scale 165

Scale Scaling Sales Hiring Underperforming Technical Team 165

SaaStr

JULY 10, 2020

I have seen my fair share of storms and or crises from the early days of the dot-com boom and bust to 2008, 2009 crisis and then having a front row seat at some of these turnarounds at iconic brands like Evernote, and more recently on the board at Gap, which is undergoing its own transformation. First things first, adjusting the sails.

Scale 178

Scale Sales Hiring Pricing Sales Recruiting 178