SaaStr

JUNE 19, 2020

In 2008 he became an angel investor and discovered Zendesk, Clio, FreeAgent – and his love for SaaS. This is where the cloud meets. Guru is the knowledge management solution that delivers the information you need when and where you need it. Christoph co-founded Point Nine Capital in 2011. This podcast is sponsored by Guru.

Development Team Review 153

Development Team Review Software Review Management SaaS Payments 153

ProfitWell

MAY 18, 2020

Beauchamp said the economic downturn facilitated the hiring of, typically expensive, engineering talent. Hiring without money in the bank presented a challenge, but she said offering part-time hours or equity in the business was a good solution. It launched November 2008 with only $30,000 in the bank. Pajama pivot.

Data 52

Data Sales Hiring Customer Lifetime Value Subscription 52

SaaStr

MAY 15, 2020

333: Bridget Gleason is the Head of Sales and Customer Success @ Tidelift, the company providing managed open source, backed by maintainers. Before Tidelift, Bridget was VP of Sales @ Logz.io and before that was VP of Corporate Sales @ Sumo Logic where she drove ARR up by a record 237%. What core elements does it change?

Sales Hiring 188

Sales Hiring Scale Technical Review Outsourcing Services 188

SaaStr

FEBRUARY 22, 2019

As for Nick, prior to Gainsight he was the CEO @ LiveOffice where he grew cloud archiving ARR from $2m in 2008 to $25m in 2011 and drove and negotiated the acquisition by Symantec for $115m in cash. What should the optimal sales to customer success relationship look like? Why does this have such a high rate of failure?

Sales Hiring 113

Sales Hiring Customer Success Scale Sales Recruiting 113

SaaStr

JUNE 16, 2020

Leveraging survey data from 66+ enterprise SaaS companies, Matt Garratt, Managing Partner of Salesforce Ventures shares the landscape of how businesses are shifting their sales & GTM strategies to react to today’s uncertain times. Adnan Chaudhry | SVP of Sales @ Salesforce.

Sales Hiring 155

Sales Hiring Scale SaaS Payments Payment Services 155

SmartKarrot

APRIL 13, 2020

There has been a gradual shift from client/server architecture to the options provided by a hybrid cloud – the integration of public and private cloud. Owing to cost-effectiveness and confidentiality attributes, SaaS businesses continue to opt for cloud services. Adobe Creative Cloud. billion in 2017. Product-based.

SaaS Payments 19

SaaS Payments Payment Solutions Payment Services Sales Recruiting 19

SaaStock

MARCH 20, 2019

Founded: 2008. Kustomer ’s customer management platform combines data from various sources and allows companies to offer an intelligent, powerful and flexible service. Thanks to them, merchants can make more successful sales and win happy customers. Founded: 2008. Based in: New York. Funding to date: $234M. Founded: 2009.

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271

Outseta

OCTOBER 16, 2017

10-25 minutes - Aaron shares how MindTouch now uses a customer success blueprint with each of their customers, which drives alignment not only throughout the sales and onboarding process but also across departments and with relevant executive sponsors. That was around 2008, and that's when we started selling a commercial license.

Interviewing 40

Interviewing Customer Success SaaS Software Review 40

Sales Hacker

DECEMBER 8, 2020

Subscribe to the Sales Hacker Podcast. Sam Jacobs: This week on the show, we’ve got Luke Rogers, the Vice President of Sales at Instabase. He now leads the sales function at a really promising and high-growing unicorn called Instabase. Learn how modern sales teams with deals, win deals now. We’re on iTunes.

Scale 100

Scale Sales Hiring Sales Recruiting Technical Review 100

Sales Hacker

OCTOBER 7, 2021

Women in sales often have a polarizing experience. In the Sales Hacker video series Aha Moments , I asked 10 women: “What is one ‘aha moment’ you’ve had in your sales career?”. The conversations that followed were so authentic and encouraging that we decided to expand this conversation to other badass women in the sales world.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

Sales Hacker

MAY 26, 2020

This week on the Sales Hacker podcast, we speak with Peter Wooster , a 25-year veteran of technology sales and executive management who is now running his own consulting firm, Wooster Advisors. When is it time to hire someone in customer success? Subscribe to the Sales Hacker Podcast. We’re on iTunes.

Scale 97

Scale Sales Hiring Technical Advisors Automotive 97

SaaStock

MARCH 20, 2019

Founded: 2008. Kustomer ’s customer management platform combines data from various sources and allows companies to offer an intelligent, powerful and flexible service. Thanks to them, merchants can make more successful sales and win happy customers. Founded: 2008. Based in: New York. Funding to date: $234M. Founded: 2009.

SaaS Payments 100

SaaS Payments Merchant Services Payment Solutions Payments 100

SaaStr

JULY 26, 2019

252: Eric Christopher is the Founder and CEO @ Zylo, the software management system built for the cloud pioneering a new standard in software management. Prior to founding Zylo, Eric was the VP of Sales @ Sprout Social leading the revenue operations for over 11,000 customers. What was the founding moment with Zylo?

Sales Hiring 137

Sales Hiring Scale SaaS Payments Payment Services 137

SaaStr

MARCH 1, 2019

As for Tom, he joined Redpoint in 2008 and has since led investments in Kustomer, Looker, Expensify, and Gremlin all prior guests on the show, I hasten to add. What one question must all founders be asking in the sales process? * Where should the responsibility for upsell lie, customer success or sales?

Scale 113

Scale SMB Sales Recruiting Sales Hiring 113

Andreessen Horowitz

APRIL 9, 2024

In this conversation, a16z Growth general partner Sarah Wang speaks with Crossbeam CEO Bob Moore about his new book, Ecosystem-Led Growth: A Blueprint for Sales and Marketing Success Using the Power of Partnerships. Or, “are my sales reps selling into the same companies as your sales reps?”

Scale 106

Scale Technical Review AI Sales Hiring 106

SaaStr

FEBRUARY 21, 2020

* How does David think about scaling sales teams? How does one know when is the right time to hire your first sales reps? What content and learnings should you have in place when you make the hire? What have been his lessons on optimizing payback period for sales reps? Why is 12 months so crucial?

Scale 184

Scale Sales Hiring Underperforming Technical Team Sales Recruiting 184

SaaStr

MAY 2, 2019

We replace on-prem software and hardware with a pure cloud solution. And then the sale will commence as far as the people and this was, we were multiple millions of dollars of revenue until I took the first call. That means lots and lots of hiring and I don’t want to say firing, we did fire anyone, but people get reshuffled, you know?

Scale 139

Scale Business Sales Hiring CTO Hire 139

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . build smoother connections both with your prospects through optimized sales process. And from SaaS sales models to SaaS pricing.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

SaaStr

JUNE 7, 2019

Finally, before that, Amit was the Founder & CEO @ SparkThis, an outsourced marketing and sales service for cloud companies. What must you account for with regards to multi-year deals? How do you know when you have the right pricing mechanism in place from the sales cycles of the reps?

Outsourced Development 128

Outsourced Development Outsourcing Services Sales Hiring Scale 128

Sales Hacker

DECEMBER 9, 2019

This week on the Sales Hacker podcast, we speak with Anthony Kennada , CMO at Front. If you missed episode 86 , check it out here: PODCAST 86: Strategic Vs Tactical Approach in Sales Planning with Mary Rogul. Anthony’s journey from sales to product to marketing. Subscribe to the Sales Hacker Podcast. What You’ll Learn.

Sales Recruiting 54

Sales Recruiting Scale Sales Hiring B2C 54

SaaStr

JUNE 28, 2019

Jason Vandeboom is the Founder of ActiveCampaign, a sales and marketing automation platform that enables small businesses around the world to meaningfully connect and engage with their customers. Fred Shilmover is the CEO and co-founder of InsightSquared, one of Boston’s premiere tech startups paving the way in the sales intelligence space.

Outsourcing Services 112

Outsourcing Services Scale Sales Hiring SMB 112

Sales Hacker

FEBRUARY 7, 2018

In this blueprint, we provide insight into where growth comes from and how to structure your sales approach to capture that growth. The Winning By Design Blueprint Series provides practical advice for every part of a SaaS sales organization. Traditional Sales Growth vs SaaS Sales Growth. Originally this worked well.

Scale 88

Scale Growth Hacking Scaling Sales Hiring 88

SaaStr

NOVEMBER 19, 2019

From that point on, we built a product and we launched it in February of 2008 out of a back of a coffee shop with one employee. Then I went over to the sales department. The demo is the sale and we close everybody in month. I would’ve had to hire IT staff to deal with hardware. We schedule a demo in the same day.

Scale 166

Scale SMB VP of Engineering Leadership 166

Point Nine Land

OCTOBER 22, 2019

Law practice management software existed, but it required on-premise service and tens of thousands of dollars in annual upkeep, which meant only the big law firms had access to it. Salesforce was less than a decade old and cloud computing was still considered an emerging technology. Now they needed money to start hiring people.

Technical Review 40

Technical Review Scale Sales Hiring Business 40

SaaStr

OCTOBER 24, 2019

INTRO by Christian Lanng : We do cloud based splicing for the Fortune 5000. Did anti-virus and anti-spam and the cloud. Exited to Semantic in 2008 and had a good exit for the early SaaS businesses then set up Notion and we focus on SaaS companies, mainly in Series A in the European market. Join us at SaaStr Annual 2020.

Payments 102

Payments Payment Features SaaS Payments Underperforming Technical Team 102

SmartKarrot

JANUARY 18, 2022

Found by Manohar Chapalamadugu in 2013, Agile CRM is an Indian SaaS company known for its sales and marketing solutions designed for SMBs. The company aims at providing a single platform for automated marketing, sales, and other services. Agile CRM offers lead generation, contact management, and integrated telephony services.

SaaS Payments 11

SaaS Payments Payment Solutions Payment Methods Payments 11

SaaStr

AUGUST 6, 2019

We looked at the world in 2008, 2009, and we said, “How come it’s almost impossible to connect two companies to do business, especially if they have complex business processes, but we can all connect as consumers on LinkedIn, Facebook, Twitter, every single day we want to do business? We really wanted to simplify supply chains.

Payment Solutions 142

Payment Solutions Payments Outsourcing Services SaaS Payments 142

SaaStr

JANUARY 24, 2020

301: Dimitri Sirota is the Founder & CEO @ BigID, the startup that provides advanced data discovery and intelligence for the data centre and cloud. When things like 2008 occurred, that was a struggle to find our way through that and navigate through the turbulent waters. Harry Stebbings: Yes, no, I’m just really intrigued.

Scale 191

Scale Sales Hiring Technology Enterprise 191

Intercom, Inc.

SEPTEMBER 26, 2019

So for example, if you look at our journey at Box, we started out as an app that had some pretty basic capabilities – how do I take a file, put it in the cloud, and share it with people both inside and outside my organization? But the way that you do it is in multiple stages. But creating that story was really fun.

Underperforming Technical Team 170

Underperforming Technical Team Marketplace as a Service Outsourced Development Development 170

SaaStr

FEBRUARY 7, 2020

Ep 306: Join Bessemer Venture Partners’ Alex Ferrara as he takes a look at trends and predictions for the cloud industry in 2019. One of the most popular sessions from SaaStr Annual, this presentation will provide an in-depth look at the cloud computing industry across Europe and globally. This episode is sponsored by Owl Labs.

Scale 167

Scale Underperforming Technical Team Investment Sales Hiring 167

SaaStr

JANUARY 3, 2020

As for Tom, he joined Redpoint in 2008 and has since led investments in Kustomer, Looker, Expensify and Gremlin all prior guests on the show I hasten to add. What one question must all founders be asking in the sales process? * Where should the responsibility for upsell lie, customer success or sales?

SMB 26

SMB Sales Recruiting Sales Hiring Scale 26

SaaStr

JULY 10, 2021

As a founder/CEO, building your first management team is something that you often lose sleep over. Which role should you hire for first? For starters, your first hire should be someone who can complement your skills, someone who is strong in areas where you’re weak, but it goes much deeper than that. And for good reason.

Sales Hiring 252

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 252

SaaStr

FEBRUARY 26, 2019

It’s going to change how everyone thinks about cloud and SaaS for ever. And we were about a $50 million sales run rate, but I’d never done a media interview. For the first 10 years when we didn’t do one media interview and we got to 50 million in sales. Jason Lemkin: Everyone stopped hiring salespeople.

Acquisition 124

Acquisition Sales Recruiting Scale Sales Hiring 124

SaaStr

JULY 29, 2020

Michelle : During the economic downturn right after the financial crisis in 2008. There was this huge financial crisis and people just were not hiring. And they used to buy a lot of hardware boxes and we said, “Can we turn that into a global service in the cloud that customers rent from us?” Michelle: Yeah.

Sales Hiring 164

Sales Hiring Outsourcing Services Scale Sales Recruiting 164

SaaStr

JULY 22, 2019

We are the world’s most complete and comprehensive instrumentation platform on the marketplace today, that is cloud-based, that is SaaS-based. The company started back in 2007, 2008. We hadn’t actually formally committed ourselves to having more of an enterprise sales organization.

Scale 165

Scale Scaling Sales Hiring Underperforming Technical Team 165

SaaStr

JULY 10, 2020

I have seen my fair share of storms and or crises from the early days of the dot-com boom and bust to 2008, 2009 crisis and then having a front row seat at some of these turnarounds at iconic brands like Evernote, and more recently on the board at Gap, which is undergoing its own transformation. .” Look here at RingCentral.

Scale 178

Scale Sales Hiring Pricing Sales Recruiting 178

SaaStr

MAY 21, 2019

Join Bessemer Venture Partners’ Byron Deeter and Kristina Shen as they take a look at trends and predictions for the cloud industry in 2019. This marks the company’s fifth annual in-depth look at the cloud computing industry. And guess were how many of them were private cloud unicorns? Join us at SaaStr Annual 2020.

Cloud 163

Cloud Scale Finance Retention 163