SaaStr

FEBRUARY 22, 2019

As for Nick, prior to Gainsight he was the CEO @ LiveOffice where he grew cloud archiving ARR from $2m in 2008 to $25m in 2011 and drove and negotiated the acquisition by Symantec for $115m in cash. What should the optimal sales to customer success relationship look like? Why does this have such a high rate of failure?

Sales Hiring 115

Sales Hiring Customer Success Scale Sales Recruiting 115

SaaStock

MARCH 20, 2019

Founded: 2008. Kustomer ’s customer management platform combines data from various sources and allows companies to offer an intelligent, powerful and flexible service. Thanks to them, merchants can make more successful sales and win happy customers. Founded: 2008. Based in: New York. Funding to date: $234M. Founded: 2009.

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271

SaaStr

MARCH 1, 2019

As for Tom, he joined Redpoint in 2008 and has since led investments in Kustomer, Looker, Expensify, and Gremlin all prior guests on the show, I hasten to add. What one question must all founders be asking in the sales process? * Where should the responsibility for upsell lie, customer success or sales?

Scale 115

Scale SMB Sales Recruiting Sales Hiring 115

SaaStock

MARCH 20, 2019

Founded: 2008. Kustomer ’s customer management platform combines data from various sources and allows companies to offer an intelligent, powerful and flexible service. Thanks to them, merchants can make more successful sales and win happy customers. Founded: 2008. Based in: New York. Funding to date: $234M. Founded: 2009.

SaaS Payments 100

SaaS Payments Merchant Services Payment Solutions Payments 100

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . build smoother connections both with your prospects through optimized sales process. And from SaaS sales models to SaaS pricing.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

SaaStr

JULY 26, 2019

252: Eric Christopher is the Founder and CEO @ Zylo, the software management system built for the cloud pioneering a new standard in software management. Prior to founding Zylo, Eric was the VP of Sales @ Sprout Social leading the revenue operations for over 11,000 customers. What was the founding moment with Zylo?

Sales Hiring 141

Sales Hiring Scale SaaS Payments Payment Services 141

Sales Hacker

DECEMBER 9, 2019

This week on the Sales Hacker podcast, we speak with Anthony Kennada , CMO at Front. If you missed episode 86 , check it out here: PODCAST 86: Strategic Vs Tactical Approach in Sales Planning with Mary Rogul. Anthony’s journey from sales to product to marketing. Subscribe to the Sales Hacker Podcast. What You’ll Learn.

Sales Recruiting 54

Sales Recruiting Scale Sales Hiring B2C 54

SaaStr

FEBRUARY 21, 2020

* How does David think about scaling sales teams? How does one know when is the right time to hire your first sales reps? What content and learnings should you have in place when you make the hire? What have been his lessons on optimizing payback period for sales reps? Why is 12 months so crucial?

Scale 190

Scale Sales Hiring Underperforming Technical Team Sales Recruiting 190

SaaStr

NOVEMBER 19, 2019

From that point on, we built a product and we launched it in February of 2008 out of a back of a coffee shop with one employee. Then I went over to the sales department. The demo is the sale and we close everybody in month. I would’ve had to hire IT staff to deal with hardware. We schedule a demo in the same day.

Scale 169

Scale SMB VP of Engineering Leadership 169

SmartKarrot

JANUARY 18, 2022

Found by Manohar Chapalamadugu in 2013, Agile CRM is an Indian SaaS company known for its sales and marketing solutions designed for SMBs. The company aims at providing a single platform for automated marketing, sales, and other services. Agile CRM offers lead generation, contact management, and integrated telephony services.

SaaS Payments 11

SaaS Payments Payment Solutions Payment Methods Payments 11

SaaStr

FEBRUARY 26, 2019

It’s going to change how everyone thinks about cloud and SaaS for ever. And we were about a $50 million sales run rate, but I’d never done a media interview. For the first 10 years when we didn’t do one media interview and we got to 50 million in sales. Jason Lemkin: Everyone stopped hiring salespeople.

Acquisition 127

Acquisition Sales Recruiting Scale Sales Hiring 127

SaaStr

JANUARY 3, 2020

As for Tom, he joined Redpoint in 2008 and has since led investments in Kustomer, Looker, Expensify and Gremlin all prior guests on the show I hasten to add. What one question must all founders be asking in the sales process? * Where should the responsibility for upsell lie, customer success or sales?

SMB 26

SMB Sales Recruiting Sales Hiring Scale 26

Intercom, Inc.

SEPTEMBER 26, 2019

In the summer of 2015, Box co-founder Aaron Levie recruited Jeetu Patel to create an open platform where developers could build Box content management into their own products. And it’s interesting with iOS, Steve Jobs didn’t even want to build a platform, but that turned out to be a great thing. But creating that story was really fun.

Underperforming Technical Team 170

Underperforming Technical Team Marketplace as a Service Outsourced Development Development 170

SaaStr

JULY 10, 2021

As a founder/CEO, building your first management team is something that you often lose sleep over. Which role should you hire for first? For starters, your first hire should be someone who can complement your skills, someone who is strong in areas where you’re weak, but it goes much deeper than that. And for good reason.

Sales Hiring 255

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 255

SaaStr

JULY 29, 2020

Michelle : During the economic downturn right after the financial crisis in 2008. There was this huge financial crisis and people just were not hiring. And they used to buy a lot of hardware boxes and we said, “Can we turn that into a global service in the cloud that customers rent from us?” Michelle: Yeah.

Sales Hiring 169

Sales Hiring Outsourcing Services Scale Sales Recruiting 169

SaaStr

JULY 10, 2020

I have seen my fair share of storms and or crises from the early days of the dot-com boom and bust to 2008, 2009 crisis and then having a front row seat at some of these turnarounds at iconic brands like Evernote, and more recently on the board at Gap, which is undergoing its own transformation. .” Look here at RingCentral.

Scale 185

Scale Sales Hiring Pricing Sales Recruiting 185