Neil Patel

AUGUST 27, 2020

Some years ago, POS systems were a luxury reserved for only big enterprise businesses. . But, with too many options came a new challenge: Choosing the best POS system that’s right for your business is now an uphill battle. Our team has done the heavy lifting of reviewing dozens of POS systems in the market.

Point of Sale 143

Point of Sale Payment Solutions Payment Methods Systems Review 143

TechEmpower SaaS

JULY 24, 2023

Can you provide specific examples of different types of customers, what they need, and what the system will do for them? What’s the state of those systems? How quickly will we need to scale the application? If so, will you also have your own account system? Who are the customers? Tell me about the business.

Innovation 780

Innovation Development CTO Hire Technical Review 780

Intercom, Inc.

MAY 19, 2021

It’s a familiar problem for all companies that scale fast – how do you keep your core technologies manageable for the increasing number of teams that depend on them? How our core technologies were being used was also diverging, leading to needlessly increased complexity in our systems. Scaling to Rails. Expanding responsibility.

Scale 216

Scale Technical Review Technology Scaling 216

Neil Patel

SEPTEMBER 16, 2020

Practically every business, regardless of size or industry, needs to have a business phone system. After spending countless hours researching and testing different business phone systems, I’ve picked the top six that I can recommend with conviction. The Top 6 Options For Business Phone Systems. Physical Phone Systems.

Systems Review 145

Systems Review Business Software Review Technical Review 145

Mucker Capital

APRIL 6, 2024

This includes setting up initial accounting practices and systems, HR, payroll, banking, financial controls, and tax compliance. Financial Systems When setting up initial finance systems, it's important to think about scalability. Puzzle is another option that is leveraging AI and automation.

Payment Services 52

Payment Services Systems Review Development Team Review Technical Review 52

Buffer Resources

DECEMBER 12, 2023

It also relies on a well-structured and often-overlooked powerhouse – Systems. These systems are the backbone of a sustainable content-creation business. I think of systems as part of the broader PARTS model of becoming a creator (Product, Audience, Revenue, Trust, Systems) as created by Jay Clouse).

Systems Review 111

Systems Review Social Media Technical Review Scale 111

SaaStr

NOVEMBER 28, 2022

These two departments are a SaaS company’s most important; without their alignment, there is no growth or scale. Prakash Raina, Co-Founder of Subskribe, and Leslie Hui, VP of Accounting Operations and Finance Transformation at Okta, break down the secrets to unifying SaaS teams, processes, and systems. The evolution of SaaS business.

Scale 192

Scale Finance Sales Hiring Scaling 192

User Pilot

JANUARY 16, 2024

A review funnel is essential for every business, including your SaaS company. Customers trust real customer reviews just as much as recommendations from friends and family. Building an effective review funnel that converts is pretty straightforward, but brands can get lost on its value. What is a review funnel?

Systems Review 91

Systems Review Scale SaaS Branding 91

Intercom, Inc.

JULY 20, 2022

This principle is best illustrated by a few examples from over the years, demonstrating how “ Be technically conservative” allows us to scale fast while ultimately not being a constraint. It would have meant introducing a new type of database to our system that had never been tested against production.

Scale 160

Scale Technical Review Scaling Software Review 160

SaaStr

MARCH 16, 2024

Why do scale-ups and startups do this? The transferor doesn’t care, but the transferee often does, and until you have a true process and systems here, typically Silicon Valley law firms can charge $5k, $10k, even $20k or more sometimes. Personally, I’ve lost here. Ok but you asked Why. This is a real issue. #2.

Systems Review 203

Systems Review Startup Trends Pricing 203

Neil Patel

NOVEMBER 16, 2020

A content management system—CMS for short—gives you the ability to publish content on the Internet. These systems make it possible for everyday users to build websites and post content without having to write code or learn programming languages. There are tons of different content management systems available on the market today.

Payment Methods 141

Payment Methods Payment Solutions Systems Review Technical Review 141

SaaStr

DECEMBER 7, 2021

Product-led scaling isn’t about growth hacking, and it can be challenging no matter where you’re starting. Rachel Wolan, Dropbox GM, shares wisdom from her years of experience in product-led scaling at Talkdesk, LiveRamp, and Dropbox to help you better scale your company. . What is Product-Led Scaling? 7 Lessons Learned.

Scale 229

Scale Scaling Growth Hacking Systems Review 229

Buffer Resources

JANUARY 25, 2024

The Open Salary System we’re sharing is a project we took on last year to re-imagine how we approach salaries, resolve the issues we identified over time, and set ourselves up for another decade of salary transparency. We have chosen to create a system where conversations around compensation can happen in the open.

Systems Review 131

Systems Review Compensation Benchmarks Scale 131

Buffer Resources

JANUARY 25, 2024

The Open Salary System we’re sharing is a project we took on last year to re-imagine how we approach salaries, resolve the issues we identified over time, and set ourselves up for another decade of salary transparency. We have chosen to create a system where conversations around compensation can happen in the open.

Systems Review 130

Systems Review Compensation Benchmarks Scale 130

Stax

JANUARY 29, 2024

However, staying focused on the big picture can be challenging if your business is bogged down by repetitive payments and intricate billing procedures—both common hurdles for a billing system with inadequate functionality. Learn More What is a Billing Platform?

Stax 88

Stax Payments Payment Services Payment Features 88

SaaStr

FEBRUARY 27, 2023

They also hired a VP of Partners who knew how to scale B2B software. In due time, this paid off and unlocked new phases for the company. However, they found a Human Resources Information System (HRIS) to be a better option for growth. Their first step to achieving this was hiring a sales leader to build a sales team.

Scale 188

Scale Sales Hiring Sales Recruiting Scaling 188

Neil Patel

FEBRUARY 24, 2021

With flexible plans and excellent customer support, SiteGround is great for beginners and scaling over time. Their 24/7 support comes via a live chat channel, phone support, and a helpdesk ticketing system. If you think you’re going to scale quickly, it would be worth starting straight off with the GrowBig plan.

Technical Review 133

Technical Review Systems Review Scale Cloud 133

Intercom, Inc.

SEPTEMBER 22, 2022

It underpins core Intercom features like Inbox , Inbox Views, API, Articles , the user list, reporting, Resolution Bot , and our internal logging systems. As Intercom’s Elasticsearch usage increases, we need to ensure our systems scale to support our continued growth. Bigger nodes make incremental scaling more expensive.

Scaling 129

Scaling Systems Review Engineering Data 129

ChurnZero

MARCH 14, 2023

The perception isn’t due to an exaggerated sense of persecution, though, because there’s a lot of truth behind the anecdotal statements. Join me on March 23, in Austin, Texas, at ChurnZero ’s RYG Workshop where I’ll be presenting a session titled, “Drive powerful client outcomes through Customer Success systems and controls.”

Systems Review 98

Systems Review VP of Engineering Scale ChatGPT 98

FastSpring

DECEMBER 7, 2023

Not doing due diligence on taxes and employee benefits — both of which can vary greatly by region — or having a lot of debt can raise the risk factor for the buyer, who then has to set aside more money to cover the issues. So as probably most listeners know, WordPress is a content management system for building websites.

Software Review 144

Software Review Technical Review Development Team Review Branding 144

ChurnZero

MARCH 14, 2023

The perception isn’t due to an exaggerated sense of persecution, though, because there’s a lot of truth behind the anecdotal statements. Join me on March 23, in Austin, Texas, at ChurnZero ’s RYG Workshop where I’ll be presenting a session titled, “Drive powerful client outcomes through Customer Success systems and controls.”

Systems Review 94

Systems Review VP of Engineering Scale ChatGPT 94

Andreessen Horowitz

APRIL 11, 2024

The electric grid, a vast and complex system of wires and power plants, is essential to our economy and underpins our industrial strength. The Federal Energy Regulatory Commission (FERC) is pushing a “ first ready, first serve ” policy, adding fees to filter proposals and speed up reviews.

Technical Review 139

Technical Review Outsourced Development Systems Review Scale 139

User Pilot

JUNE 19, 2023

What factors should you consider when choosing a SaaS learning management system to support your customers and employees? TL;DR A SaaS learning management system (LMS) is a cloud-based solution for delivering educational experiences. They should also support mobile learning and integrate with other organizational systems, like HR.

Systems Review 79

Systems Review Management SaaS Education 79

Intercom, Inc.

DECEMBER 2, 2020

This post is an adaptation of a talk I recently gave at the LeadDev Together conference about how Intercom sustainably scales its processes to sync teams, streamline workflows, and increase efficiency. Transparency issues can also quickly arise as you scale. Processes help scale an engineering organization.

Scale 152

Scale Engineering Scaling Systems Review 152

Intercom, Inc.

JULY 25, 2022

New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement. In the digital age, modern customers want and demand easy, proactive, personal and efficient experiences at scale.

Technical Review 209

Technical Review Engagement Artificial Intelligence Systems Review 209

SaaStr

APRIL 30, 2024

Ways to scale that don’t include rampant inefficiency and burn. They had early signs of closing deals, and reps were starting to figure things out, so they hired a bunch of reps in an attempt to scale but it backfired and slowed everything down. Nail down one small niche of a market before you hit the gas to scale.

Scale 243

Scale SMB Sales Hiring Sales 243

Neil Patel

JANUARY 7, 2021

Having the right learning management system (LMS) software in place makes this task much more manageable for everyone involved. The right one, however, will let everyone focus on their work instead of fighting with a frustrating system. They are built to scale appropriately, and track a student’s journey as they advance grades.

Systems Review 138

Systems Review Management Scale Education 138

User Pilot

JUNE 26, 2023

How to create customer feedback systems to gain insights into user needs ? TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. For example, you can improve user experience with in-app guidance , enhance the customer support system, or release new features.

Systems Review 76

Systems Review Social Media Technical Review Software Review 76

Frontegg

AUGUST 26, 2021

However, picking the right solution is crucial, especially while scaling up fast and onboarding (and offboarding) dozens of new employees (many of them remotely) on a daily basis. Identity Management Systems: For a Safer Workplace. The post Identity Management (IdM) Systems: Explained appeared first on Frontegg.

Identity management 98

Identity management Systems Review Management Scale 98

Baremetrics

NOVEMBER 4, 2020

Enter the world of SaaS billing systems. In this guide, we’re going to go over: The three type of SaaS billing systems you need 7 subscription billing services for SaaS companies Let's dive in! Three types of SaaS billing systems Think of the steps a customer goes through in order to subscribe to your SaaS product.

Payment Solutions 105

Payment Solutions Merchant Services Systems Review SaaS Payments 105

SaaStr

FEBRUARY 2, 2021

The hardest phase of SaaS, at least for the founders, is the phase from Initial Traction ($1-$2m in ARR + 80%-100% YoY growth) to the next phase — Initial Scale. There’s no fat on the system. Because it will get so much better once you are at Scale, say $8-10m in ARR, say 50+ employees. You can’t take a hit.

Scale 250

Scale Part-Time VPE Sales Hiring Scaling 250

USIO

MAY 13, 2024

Paper checks usually cost around $4 to $20 and fluctuates due to certain companies and how they function. With a large scale company needing checks to be processed and done, the expense of materials is very high. As time presses on, a world of paperless transactions catches up with the world everyday.

Payment Methods 263

Payment Methods Payment Services Payments Payment Solutions 263

Neil Patel

FEBRUARY 14, 2021

Not the best fit for high traffic sites : If you’re wanting to scale an already high traffic site and need hosting to meet those specific needs, an entry-level Bluehost plan isn’t going to cut it. It’s worth noting the price points for each shared hosting tier I review here are only if you purchase a 36-month hosting plan upfront.

Payment Methods 139

Payment Methods Technical Review Software Review Systems Review 139

SaaStr

APRIL 19, 2023

So one large category of software spend is on Point of Sale systems. But “POS” systems and software are everywhere, and are a lot more than just Toast and Square. Driving up ARPU at scale key to growth with SMBs. Some of this is due to a lot of M&A Lightspeed has done, but still interesting to see. #7.

Payment Solutions 227

Payment Solutions Point of Sale Payments SaaS Payments 227

Point Nine Land

DECEMBER 1, 2020

A methodology in five simple steps I learned how to run forecast and pipeline reviews, first, by distilling what my sales managers did when I was a sales rep and, then, building my own systems as a sales leader at Revinate, at Framer, and advising a number of B2B SaaS companies.

Systems Review 59

Systems Review Development Team Review Forecasting Software Review 59

SaaStr

JANUARY 28, 2022

When you think of scaling up, many things may come to mind, like hiring, culture, marketing, and sales. But what are the essentials of scaling up, and how do you navigate obstacles along the way to function as a high-impact organization? Does PLG really help scale by a large amount? The go-to-market playbook.

Scale 171

Scale Sales Hiring Scaling Sales Recruiting 171

Neil Patel

SEPTEMBER 17, 2020

In some cases, you may need to buy an adapter or something else to enable the system. The simpler the system, the easier it is, and the less support you need to get things up and running. However, most providers offer cloud-hosted and software-based systems. But others are as simple as a mobile app you download on your phone.

Systems Review 145

Systems Review Software Review Scale Mobile 145