SaaSOptics

AUGUST 11, 2022

Rising inflation and a weak stock market are causing investors to be more careful with their financing, and without a plan to manage your cash runway effectively, you’re putting both yourself and your company at risk. So what should you do if you’re strapped for cash and have your sights set on venture capital?

Scale 97

Scale Scaling Technical Review Venture Capital 97

SaaStr

JULY 29, 2019

What Order Should You Hire Your Management Team In? #4. These are the Best of Times in SaaS, and by all means, if you are able to raise venture capital, and need it, raise it. But I see two big regrets in venture capital, and they are somewhat confusingly at different ends of the fundraising spectrum.

Sales Hiring 194

Sales Hiring Venture Capital Scale SaaS 194

Intercom, Inc.

DECEMBER 14, 2022

What the soon-to-be podcast host and venture capitalist calls to mind is a somewhat forgettable scene where Peter Thiel becomes Facebook’s first major investor. It was the first time Harry came across venture capital, and, he tells us, he was instantly hooked. There’s no right way to do venture. Delighted to have you.

Venture Capital 129

Venture Capital Interviewing Sales Hiring Underperforming Technical Team 129

SaaStr

JULY 1, 2021

The second is pulling more around values, and how we approached team building. Even as a three person team, we went through an exercise to figure out what do we stand for, as a team? Sam : This is not my insight, but someone else says… I really do believe it, that the team you build is the company you build.

VP of Engineering 264

VP of Engineering Sales Hiring Sales Recruiting Underperforming Technical Team 264

Baremetrics

APRIL 16, 2021

If so, how much money will you need to build your product and get it to market and what types of capital will you employ to do so? This capital should be used for product development and the people required to help you build it. This is not the time to invest in sales and marketing. Venture Capital.

Venture Capital 66

Venture Capital Technical Review Underperforming Technical Team SaaS 66

Sales Hacker

OCTOBER 13, 2020

If you missed episode 130, check it out here: Turning Junior-level Talent into Top Sales Professionals with Eddie Baez. Subscribe to the Sales Hacker Podcast. Managing a technical team as a non-technical person [24:13]. Sales enablement is easy. More sales meetings, more money. We’re on iTunes. And on Stitcher.

Marketplace as a Service 94

Marketplace as a Service CTO Hire Sales Recruiting Data 94

Intercom, Inc.

NOVEMBER 3, 2022

Scaling a support team is challenging enough as it is. Maybe you’ve just extended support hours and it’s becoming harder to plan shifts for different time zones; maybe you’re spending hours figuring out schedules for the week ahead; maybe the inflow prediction was a bit off and now your team is under or overstaffed.

Scale 206

Scale Outsourcing Services Software Sales Hiring 206

Kellblog

JULY 18, 2019

Great core/founding team. Thus, there is a good chance one or all of the founding team will be around, and in influential positions, for a long time. In venture capital (VC) land, you should view investors as long-term partners in value creation. So, strictly speaking, how could this table be inherently good or bad?

Underperforming Technical Team 78

Underperforming Technical Team Startup Software Technical Cofounder 78

SaaStr

AUGUST 19, 2022

So the new sales leader is trying to figure out, can we go further up market? And also on the side, doing a strategy of pure, just changing our ICP and fully picking it and making it super narrow and super focused, and having 25% of the team doing that. And 75% of the team continuing business as usual. Jason Lemkin: Okay.

Scale 215

Scale Sales Hiring Scaling VP of Engineering 215

Kellblog

JULY 8, 2020

” Mark’s been a startup CEO twice, selling two companies in strategic acquisitions, and he’s run worldwide sales and channels a few times. Mark’s a seasoned startup executive, he’s go-to-market oriented, and he has some large-company chops that he developed earlier in his career.

Sales Hiring 139

Sales Hiring Startup Software Review Enterprise 139

SaaStock

FEBRUARY 14, 2019

The SaaStock team will be landing in São Paulo to run the region’s first Pan-Latin American SaaS conference, SaaStock LatAm. The company’s best-selling book, Predictable Revenue , details the hugely successful outbound process and sales created specifically for Salesforce. Starting as VP of Sales, in less than two years he became CEO.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

SaaStr

AUGUST 19, 2020

The first will be sharing five perspectives and things that I found to be useful in adjusting sales in the midst of a crisis or a turnaround. ” And then we debated like how across the leadership team to say, “Hey, can we afford this or not?” We’ll break it into three parts. And what’s the best case?

Scale 257

Scale Underperforming Technical Team Sales Hiring Leadership 257

Kellblog

DECEMBER 27, 2021

My point was that this is normal and healthy: you can long Miami and Austin without shorting Palo Alto which, by the way, would have been a bad idea in 2020. Is web3 going to change everything because, as Chris Dixon argues, the best entrepreneurs and developers have learned not to build atop centralized platforms? Web3 hype peaks.

Blockchain 143

Blockchain Technical Review Venture Capital Sales Hiring 143

Kellblog

JUNE 27, 2022

So is developing a geographic strategy. Just as sports teams have an advantage when competing in their home stadium, European startups often have a (sometimes unacknowledged) home country advantage when competing in their home market. The US poses numerous, often unique, challenges for a European technology startup. The market is vast.

Startup 117

Startup Sales Hiring Underperforming Technical Team Compensation 117

SaaStock

FEBRUARY 13, 2019

was created by a team with 25+ years of experience in location-based tech, spanning various services and real-time asset tracking systems. TradeGecko integrates sales channels, transportation providers and accounting into one so that businesses can stay on top of their game. from CKD Venture Capital Corporation, and others.

SaaS Payments 225

SaaS Payments Payment Solutions Merchant Services Payment Methods 225

Chart Mogul

SEPTEMBER 15, 2023

You can think of Horizontal SaaS as broad-based tech that is industry agnostic; a sales person at a Cybersecurity company can use HubSpot the same way a sales person at a Health Supplements company might use it. We trust leaders to make decisions on what tools they need to get the most out of their teams.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

ChurnZero

APRIL 27, 2021

million round of financing led by Grotech Ventures in 2017. Grotech Ventures is a team committed to helping creative and driven entrepreneurs build technology companies that last. Interest from channel partners and sales via channel partners can be another meaningful indicator. . ChurnZero raised a $2.5

Scale 98

Scale Customer Success Payments Underperforming Technical Team 98

SaaStr

AUGUST 12, 2022

But it sounds like the bad news is you’ve got a limited runway. It’s not the investor’s problem if you have an expensive team. We need this money to get sales and marketing going. So I just see this so many times you’ll see a deck, we need this money to get sales and marketing going.

Scale 198

Scale SaaS Payments Scaling SaaS 198

SaaStr

FEBRUARY 21, 2020

* How does David think about scaling sales teams? How does one know when is the right time to hire your first sales reps? What have been his lessons on optimizing payback period for sales reps? How should founders think about sales rep compensation? How does David think about payback period on a per rep basis?

Scale 190

Scale Sales Hiring Underperforming Technical Team Sales Recruiting 190

Point Nine Land

MARCH 15, 2022

If you take a look at a 50 person sales team, you’ll likely find it to be very data-driven. They usually track low-level metrics about their app performance or errors, and agile teams have burn-down charts. But because the data lives in different systems (e.g. Big brother is watching you. Enter Athenian.

Investment 52

Investment Underperforming Technical Team Sales Hiring Engineering 52

SaaStr

JULY 29, 2022

Enough venture capital can certainly bridge that gap. I mean consumed a little bit of capital, but if 90% of them converted in the trial period, it all worked out on the hardware. As they scaled, they radically changed how they did sales. Like sales doesn’t like freemium. So that’s one question.

Scale 220

Scale Scaling Sales Hiring Enterprise 220

Intercom, Inc.

DECEMBER 12, 2018

Stacks can be developed at the project, team, or functional level and are regularly used to improve internal collaboration, measure the impact of marketing activities and reach customers in new ways. Without this foundation, your marketing stack can become a set of siloed tools that will bog your team down in complexity.

Technical Review 223

Technical Review Technology Scale Marketing 223

SaaStr

DECEMBER 5, 2019

And the very first thing that I did, like any neurotic person is I Googled corporate venture capital. They might be sales operations challenges. We have one company in our portfolio that this is the third time the founding team has been together. That’s how much I knew about it. ” And not just open ended.

Development Team Review 131

Development Team Review Scale Technical Review Software Review 131

Baremetrics

MAY 7, 2019

Choosing the right combination of funding for your business is just as fundamental as choosing the right co-founders (or not), the right market, the right product, and the right team. million – about half of all the cash they had on hand – to buy out their main venture capital investors after eight years since founding.

Finance 111

Finance Startup SaaS Payments Payment Methods 111

Sales Hacker

AUGUST 4, 2020

This week on the Sales Hacker podcast, we speak with Matt Rizzetta , founder of North 6th Agency, which is a communications and PR firm based in New York City. Years later, he’s got a thriving business that is not venture capital backed. Subscribe to the Sales Hacker Podcast. How to get better at sales [21:37].

Scale 105

Scale Sales Hiring Sales Recruiting Outsourcing Services 105

ProfitWell

DECEMBER 3, 2019

Do you gun straight for the glamour (and pressure) of venture capital investment? What about a venture capitalist who might be sympathetic to your mission? Going into the pursuit of funding without a plan can lead you nowhere—or, even worse, leave you saddled with a funding plan that’s bad for you and your business.

Venture Capital 56

Venture Capital Scale SaaS Benchmarks 56

SaaStr

JULY 28, 2021

My marketing team wanted me to do the world’s most boring video. year sales cycles. You have to learn things like how do I scale my sales force? Frankly, we got some bad advice from VCs in the early days. Venture capitals are playing a numbers game. Some needed talent development.

Startup 272

Startup CTO Hire Sales Hiring CTO Coach 272

SaaStr

JANUARY 10, 2020

To date Bob has raised over $15m with Crossbeam from friends of the show including Andy @ Uncork, Matt @ Firstmark, Bill @ First Round and Matt @ Salesforce Ventures, to name a few. Prior to Crossbeam, Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018. Why is this?

Sales Hiring 132

Sales Hiring Scale Outsourcing Services CTO Hire 132

Outseta

JANUARY 20, 2020

I was managing a team of 15 and the company had grown to about 140 employees. In light of the sale of Buildium last month I figured now is as good of a time as any to reflect on the most important ones. Venture capital is a tool and a commitment, not an outcome. We mostly succeeded. I’m proud of all that.

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

SaaStr

NOVEMBER 16, 2020

What does it take to scale a sales team successfully? Should one hire sales reps 2×2? How does Andy think about hiring sales reps from adjacent companies and industries? How does Andy think about minimizing and optimising sales ramp times? Andy MacMillan: I started my career in tech actually as a developer.

Sales Hiring 200

Sales Hiring Scale Leadership Sales Enablement 200

ProfitWell

DECEMBER 4, 2019

An existing SaaS customer spends more, on average, than a new customer, and are more than seven times more likely to churn (leave your business) to go to a competitor because of poor customer service than they are for a better product. Chorus is a leading conversation intelligence platform for sales teams. Consistent updates.

Business Model 54

Business Model SaaS Payments Payment Methods Payments 54

SaaStr

JULY 29, 2020

So we’re really proud of that and our whole team is really proud of that. And one thing that’s been really cool starting the company 10 years ago in an economic downturn to today, about six months ago Matthew and I and our team took the company public on the New York Stock Exchange. Which ones are we bad at?

Sales Hiring 172

Sales Hiring Outsourcing Services Scale Sales Recruiting 172

Sixteen Ventures

DECEMBER 31, 2019

In 2019 I worked with amazing companies, venture capital firms, and startup accelerators around the world. How to Develop a Customer Success Strategy. The Role of Customer Success in… Customer Development. Sales Process Engagement. Customer Success-driven Sales. Sales is Part of Customer Success.

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136

SaaStr

NOVEMBER 21, 2019

Pietro Bezza | Managing Partner @ Connect Ventures. Ophelia Brown | Founder, Partner @ Blossom Capital. Emilie Maret | Fellowship Team @ The Family. Evgenia Plotnikova | Principal @ Dawn Capital. Christina Fonseca | Venture Partner @ Indico Partners (moderator). I’m the founder of Blossom Capital.

New CTO 147

New CTO Sales Hiring B2C CTO Hire 147

SaaStr

MARCH 8, 2019

The age-old sales funnel has worked fine for decades…until now. Why is the sales funnel alone, no longer an appropriate way of thinking about customers? Hilarie Koplow-McAdams – Venture Partner at NEA. Brian Halligan: Whether we all like it or not, trust in sales and marketing is at an all-time low.

Scale 107

Scale Sales Hiring Underperforming Technical Team Social Media 107

Intercom, Inc.

OCTOBER 29, 2020

Think about what you could be doing to bring more diversity into your teams and be more inclusive as a company, and go actively out of your way in order to achieve set goals. I usually do them with Paul or people from the product teams – it’s much more fun to be on a podcast with your boss. Be open-minded. If not now, then when?”

Payment Solutions 209

Payment Solutions Payment Methods Underperforming Technical Team Sales Hiring 209

The Angel VC

DECEMBER 12, 2018

While this is generally true for most companies, it’s particularly true for SaaS businesses, which invest heavily in product development, sales, and marketing upfront and get payments from customers over a delayed period of time, usually several years. The main reason is that your customer acquisition costs are highly front-loaded.

Sales Recruiting 106

Sales Recruiting SaaS Payments Sales Hiring Scale 106