article thumbnail

ServiceTitan: Benchmarking the S1 Data

Clouded Judgement

Today, we capture on average approximately 1% of our customers’ GTV as revenue from their subscription to and current usage of our products. ” How ServiceTitan Makes Money From the S-1: “We have two general categories of revenue: (i) platform revenue and (ii) professional services and other revenue.

article thumbnail

Dear SaaStr: What Should I Do in a Sales Audit?

SaaStr

Churn and Expansion : For existing customers, analyze churn rates, upsell/cross-sell performance, and NRR (Net Revenue Retention). Sales Enablement and Training : Assess the effectiveness of your sales enablement efforts. A related deep dive here: 7 Tips to Close 7,000 Customers From Gorgias’ VP of Sales

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

From 0 to $10m ARR, At What Point Do We Start Hiring and Whom?

SaaStr

Theyll focus on driving net revenue retention and building a scalable CS function. What Makes a Great VP of Sales and How to Hire One: The Complete Guide $3 M t o $ 10M ARR: Scale the Team Sales : By now, your VP of Sales should be hiring aggressively.

article thumbnail

AI in GTM Efficiency: The Playbooks from Databricks, Monday.com and Benchling

SaaStr

AI in GTM Efficiency: The Playbooks from Databricks, Monday.com and Benchling How three high-growth companies are actually implementing AI across their revenue operations — and what it means for your AI-informed GTM strategy today. How are actual revenue leaders at scale implementing AI today?

article thumbnail

Pressure Points: How to Ensure Your B2B Pipeline Passes Inspection

This eBook highlights best practices for developing a pipeline management process that helps sales leaders and their team C.L.O.S.E you’ll see what we mean in this eBook) more revenue through data-driven prospecting, stage analysis, and subsequent sales enablement.

article thumbnail

Who Should Marketing Report To? What 3,000+ Companies Actually Do (And Why It Matters)

SaaStr

CPO/Product reporting ranges from 4-9%, CRO/Revenue reporting hits 6-12%, and “Other” executives account for 13-14%. ” CROs are incentivized to hit revenue targets at any cost. The result: “I almost always see a huge amount of spend when marketing reports to sales. Tired of waiting for the leads.

article thumbnail

The 40% Problem: Do Your Sales Reps Really Cover All Their Accounts? And Is AI The Answer? With Yamini Rangan, CEO HubSpot

SaaStr

40% The percentage of assigned accounts that actually receive proper coverage from your sales team. This number has been stuck in this range for more than two decades. Think about that for a moment. The tools exist, but the organizational change is complex.