User Pilot

DECEMBER 21, 2023

AI is a big talking point, making waves in many different industries. One of the best ways of keeping up to date with the rapidly growing subject is by listening to AI podcasts. is a pioneering weekly podcast that pushes the boundaries of artificial intelligence in content creation. TL;DR Podcast.ai Podcast.ai TL;DR Podcast.ai

Artificial Intelligence 93

Artificial Intelligence Technical Review AI Technology 93

Buffer Resources

JANUARY 18, 2024

I didn’t end up as a content writer at Buffer because of LinkedIn (that was down to a fun Instagram post , interestingly enough), but I definitely found it valuable in my job search. I love creating content on the platform, plus I’ve just launched a podcast for B2B marketers that I’m keen to, well, market.

Technical Review 103

Technical Review Systems Review Sales Recruiting AI Search 103

User Pilot

APRIL 10, 2024

In this article, we will explore all you need to know about knowledge bases and how you can create a knowledge management system that works. Create different formats of resources. Create granular content. Create granular content. Group content into modules and categories. Localize your knowledge base.

Software Review 88

Software Review AI Search SaaS Technical Review 88

Buffer Resources

APRIL 22, 2024

A layer deeper, we see how the events accelerated new trends that shape our world today, like the rise of solopreneurship. The numbers are promising, but solopreneurs face the challenge of learning how these platforms work while maintaining critical aspects of their businesses. How can you streamline the process?

Social Media 92

Social Media Scale Growth Hacking Headcount 92

User Pilot

MARCH 6, 2024

That said, we’ll get right into the practices that are shaping the way we think about optimizing conversion rates. Chatbot Implementation : Using chatbots so your website can provide immediate answers to common user questions, reducing bounce rates and improving conversions. How we use UGC on our website.

Trends 94

Trends AI Search Social Media SaaS 94

Kraftblick

SEPTEMBER 26, 2023

Just look at how harmful the life of a hard-working journalist can be. Today, it is possible to speed up and optimize the writing process with the help of artificial intelligence (AI). How Can AI be Used in Content Writing? Narrative Science also helps companies automate the creation of content.

Artificial Intelligence 96

Artificial Intelligence Technical Review AI Search AI 96

User Pilot

MAY 31, 2023

By leveraging AI-powered solutions, SaaS companies can unlock a myriad of opportunities to enhance customer satisfaction, engagement , and overall user experience. In this article we’ll look at 10 ways to leverage AI in SaaS, specifically focusing on how it can revolutionize business processes and improve the customer experience.

Artificial Intelligence 85

Artificial Intelligence AI Machine Learning SaaS 85

Andreessen Horowitz

SEPTEMBER 13, 2023

It’s been 9 months since ChatGPT was released and 7 months since it became the fastest consumer application to reach 100 million monthly active users , ushering in a new era of generative AI. But other than ChatGPT, how are consumers interacting with generative AI (GenAI) products? Who might be the next “big winner”?

Generative AI 145

Generative AI AI ChatGPT Artificial Intelligence 145

Buffer Resources

JUNE 29, 2023

Welcome back to Creators Unlocked , a series where we interview creators about their best practices. Today, we’ve got Stew Fortier, a more unconventional creator, as his day job is CEO of Type.ai , an AI content writing tool. The rapid advancement of AI has spurred debates among creators of all types.

AI 108

AI Social Media Technical Review Interviewing 108

User Pilot

DECEMBER 6, 2023

TL;DR Web design involves planning and creating a website's layout, content, and graphics. This involves everything from front-end programming to graphic design, and content writing. Web design is the process of planning and creating a website's layout, content, and graphics. What is web design?

User Experience 92

User Experience AI Web Development Web Developers 92

Buffer Resources

JANUARY 15, 2024

Inaccurate, packed with "filler," or completely AI-generated — bad B2B (business-to-business) content is easy to spot and even easier to find online. According to one study, it also costs over $50 billion annually due to wasted resources alone. But what makes B2B content good ? Tough question.

B2B 110

B2B Technical Advisors SaaS Payments Underperforming Technical Team 110

Buffer Resources

DECEMBER 14, 2023

LinkedIn carousels are a great content format for many reasons. First, the LinkedIn algorithm prioritizes this content format, probably thanks to the visual appeal and subsequent engagement. Beehiiv uses LinkedIn carousels to welcome new hires. It creates a sense of community and shows that the company values its employees.

Social Media 116

Social Media Payment Methods Payment Solutions AI Search 116

ChurnZero

MARCH 10, 2023

Are you interested in using AI to make your Customer Success job easier? We’ll walk through how to write prompts to help you better serve your customers, with examples you can add to your CS toolkit. By the end of this post, you’ll have the confidence and knowledge to create effective CS AI prompts. Let’s get started!

AI 98

AI Customer Success Technical Review Generative AI 98

Unbounce

AUGUST 31, 2021

An AI copywriting tool able to generate content at the push of a button? With AI, meet your new copywriting assistant that takes care of tedious writing tasks so that you can focus on what really matters: getting campaigns to convert. Yeah, an AI copywriter can help with that. What is AI Copywriting?

AI Search 145

AI Search Artificial Intelligence AI CTO 145

Intercom, Inc.

SEPTEMBER 9, 2022

We wanted to know what’s up with this surge, so we’ve asked our Director of Machine Learning, Fergal Reid , if we can pick his brain for today’s episode. In CX, neural networks will likely be used with more traditional machine learning methods to choose actions that provide the best interaction possible with the customer.

Artificial Intelligence 249

Artificial Intelligence Machine Learning AI Search AI 249

User Pilot

MARCH 7, 2024

However, not all companies can invest precious resources in an analytics tool. In reality, some companies are better served using free vs paid analytics platforms. Amplitude is the best product insights tool with AI-based event analytics. How to choose an analytics tool? Which camp would you belong in?

Social Media 102

Social Media AI Search Mobile AI 102

Buffer Resources

JANUARY 18, 2023

Behind every incredible creator is an army of tools — and even people — to support every stage of content creation. In this article, we’ll walk you through some of these tools and how they can support your content creation journey. The following tools can help. ChatGPT Price : Free (for now).

Payment Services 124

Payment Services Payments AI Search Payment Methods 124

Totango

NOVEMBER 27, 2023

Digital customer success is driving value more efficiently using a software or service that allows companies to grow and deliver value without using excessive resources” – Chris Dishman, SVP Customer Success, Totango. “Customer success is driving value to customers.

Customer Success 103

Customer Success Scale Systems Review Software Review 103

Neil Patel

SEPTEMBER 1, 2021

Artificial intelligence (AI) tools for media let you create content at scale in a previously impossible way and you don’t even need design experience to create something impressive. AI isn’t new. The film and gaming industries both use it regularly, for instance. This program isn’t just for personal use.

AI 145

AI Artificial Intelligence Scale Generative AI 145

User Pilot

JUNE 30, 2023

Which is the best AI writing assistant available for marketing and customer success teams in 2023? Plenty of AI copywriting tools are in the market (and by the time I finish writing this article, there will probably be more) and each of them could be a good choice depending on your needs or budget. Let’s dive in!

AI Search 97

AI Search AI Payment Solutions ChatGPT 97

User Pilot

NOVEMBER 2, 2023

How is marketing-led growth different from product-led growth and sales-led growth? This is the main question we explore in the article. You will also learn how to choose the right growth strategy for your SaaS and how to leverage marketing-led growth to achieve your business goals. Let’s dive right in!

Strategy 97

Strategy Marketing Social Media AI Search 97

User Pilot

APRIL 28, 2023

Unless you’ve lived in a cave for the last year or so, you must have witnessed the shockwaves that AI is sending through the SaaS space. The article explores how you can use AI user onboarding to drive your product success. Shall we dive in? AI can be used at all stages of user onboarding.

Artificial Intelligence 85

Artificial Intelligence AI Onboarding Machine Learning 85

Buffer Resources

JANUARY 18, 2024

I didn’t end up as a content writer at Buffer because of LinkedIn (that was down to a fun Instagram post , interestingly enough), but I definitely found it valuable in my job search. I love creating content on the platform, plus I’ve just launched a podcast for B2B marketers that I’m keen to, well, market.

Technical Review 61

Technical Review Systems Review Sales Recruiting AI Search 61

Unbounce

OCTOBER 14, 2021

We get lured in by fond childhood memories of soaping up the family station wagon. Many of us are not professional car detailers. We don’t have the right tools, the process takes longer than expected, and the results are… subpar at best. How we think about marketing is similar to those childhood memories of washing cars.

AI Search 132

AI Search AI Marketing Social Media 132

User Pilot

JULY 31, 2023

In this article, we discuss Pendo’s use cases, main features, pricing, limitations, and how it can help your product grow. We also have a quick look at Userpilot as a worthy Pendo alternative. Pendo Guides are in-app experiences that you can use to onboard your users and keep them up to date with releases.

Underperforming Technical Team 86

Underperforming Technical Team AI Scale Onboarding 86

ChurnZero

JANUARY 25, 2024

How will customer success jobs, and the skills they require, evolve in 2024? Let’s explore the essential trends, specializations, and factors driving the evolution of CS skills in 2024, and consider how you can upskill yourself and your team to stay at the cutting edge.

Customer Success 52

Customer Success Sales Recruiting Sales Hiring Scale 52

ChurnZero

MARCH 10, 2023

Are you interested in using AI to make your Customer Success job easier? We’ll walk through how to write prompts to help you better serve your customers, with examples you can add to your CS toolkit. By the end of this post, you’ll have the confidence and knowledge to create effective CS AI prompts. Let’s get started!

AI 75

AI Customer Success Technical Review Generative AI 75

Buffer Resources

JUNE 9, 2023

We’re in a very fortunate position at Buffer where we always have an amazing group of people who apply when we post job openings. As a result, we have to make some pretty difficult decisions. In order to be transparent about this, we put the new deadline right on the job posting a few days in advance.

Social Media 78

Social Media AI Interviewing Data Analysis 78

Sales Hacker

JULY 26, 2023

And AI (particularly ChatGPT) has supercharged my productivity and learning — and helped me get back some of my oh-so-precious time. Intimidated by AI? I’ll walk you through how AI can make your job as an AE way easier — including specific ChatGPT prompts you can put to use in minutes. Don’t worry.

ChatGPT 74

ChatGPT Scale AI Search AI 74

Sales Hacker

MARCH 1, 2024

How do you make it work for you? Join us at the gorgeous Proper Hotel in Austin on May 15-16 and hear how the top SaaS companies are leveraging partner ecosystems in their GTM motions aka Ecosystem-Led Growth. Why SaaS Companies Are Embracing Owned Media and How to Make It Work for You Let’s break it down What is owned media?

VP of Engineering 71

VP of Engineering Scale SaaS AI Search 71

User Pilot

MARCH 7, 2024

How do you conduct user engagement analysis? How do you use the insights to improve user engagement? We also look at a couple of analytics tools for analyzing user engagement. TL;DR User engagement is a measure of how active your users are inside the product and how good the product is at keeping them interested.

Engagement 99

Engagement Metrics Underperforming Technical Team Scale 99

Buffer Resources

FEBRUARY 14, 2024

They hit all the right points – accessibility, depth, and variety – and have cemented their top content format status. Podcasts have an undeniable allure for both their creators and fans. As of 2024, over 5 million podcasts and 70 million episodes are available worldwide.

Social Media 92

Social Media Entertainment Entrepreneurship Interviewing 92

User Pilot

JULY 9, 2023

If you’re a UX designer or product manager wondering how to deliver a better product in terms of usability and user experience, this is the article for you. Use surveys , interviews, and focus groups to gather qualitative data about their needs, pain points , and preferences. How do usability and user experience differ?

User Experience 83

User Experience Onboarding AI Technical Review 83

Totango

MAY 17, 2023

When it comes to understanding customer needs, marketing, sales, and CS teams are the experts, so it’s on us to work together to define today’s most valuable growth opportunities. During our conversation, Andy illustrated how Veriforce is choosing to invest in more effective collaboration at the onboarding stage.

Generative AI 106

Generative AI Marketing AI Sales 106

User Pilot

JUNE 30, 2023

Wondering which strategic customer engagement tactic to use to engage more customers with your product? In this article, we will delve into the top 12 strategic customer engagement tactics and then look at some of the leading customer engagement examples in the SaaS industry. Amplitude’s AI chatbot provides instant help.

Engagement 83

Engagement Entertainment AI Customer Lifetime Value 83

Unbounce

JULY 7, 2021

Just a few years ago it was even considered ludicrous for the internet to be used for ecommerce. Are you ready to join us in this mind shift? But over the past two years, we’ve seen that growth come to an abrupt stop. And we aren’t just talking about the effects of the pandemic. They generally have fewer resources.

Artificial Intelligence 145

Artificial Intelligence AI Search Marketing AI 145

Unbounce

NOVEMBER 23, 2021

But just how important is design? How does design stack up against other key factors like copy? These are some of the questions we asked ourselves here at Unbounce. With that in mind, our data team set out to understand precisely how landing page conversion rates are affected by design and copy. And what did we learn?

Machine Learning 145

Machine Learning Artificial Intelligence AI Benchmarks 145