Remove resources analysis-paralysis
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Strategies for building a resilient business

Intercom, Inc.

Weidick cited Colin Powell’s 40/70 approach to leadership , which advises business leaders not to make decisions based on “gut feeling” – or less than 40% confidence – but also not to reach a state of “paralysis by analysis” – over 70% confidence.

Strategy 197
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5 tips to supercharge your CS operations playbook

Totango

How can you ensure you’re aligning resources to the right initiatives that will protect and grow your customer base? Is the CS team able to support more revenue with less people or fewer resources? While technology can create visibility and foster alignment, Taylor cautions: “Don’t get stuck in analysis paralysis.

Scale 84
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Lay The Groundwork For Growth: 4 Steps To Building An Unstoppable CS Operations Function

Valuize Consulting

Don’t make the mistake of piecing this team together with resources and frameworks from your Marketing or Sales Operations. Your Customer Success Operations team is tasked to serve your whole client base and generate a higher ROI for your organization; they must be enabled and empowered with the proper resources to do so.

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15 UX Design Books to Help Create User-Centric Products

User Pilot

Leah Buley provides a toolkit of methodologies, strategies, and tactics that are particularly useful when resources are limited. Key Learnings Techniques for effectively conducting UX research and design with limited resources. Key Learnings A step-by-step guide to conducting effective usability tests with limited resources.

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Measures of Success: SaaS Metrics & Benchmarks Resource Guide

OpenView Labs

Before they know it, analysis paralysis sets in, and they find themselves consumed by a virtual alphabet soup of SaaS metrics and corresponding acronyms (CAC, ARR, ACV, LTV, to name a few). The post Measures of Success: SaaS Metrics & Benchmarks Resource Guide appeared first on OpenView. Watch the video.

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3 Tips to Get Over Rejection and Develop A Sales Mindset

Sales Hacker

The new resources at our disposal for prospecting are definitely exciting. However, avoid getting bogged down with paralysis by analysis. A tried and true method for me has been doing some simple analysis of the size of the market that I’m working with by asking a few questions. Don’t Get Paralyzed. How to Set Your Speed.

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Inside Cypress’s Playbook for Launching Usage-Based Pricing

OpenView Labs

The research process was purposefully wide-ranging, spanning customer interviews, surveys, product usage analysis, and competitor studies. Winner / loser” analysis: Visualized which customers would be most impacted by the changes including both “winners” (who would save money) and “losers” (who would see their bill increase).

Pricing 52