CustomerSuccessBox

APRIL 29, 2022

This might be in the form of a discussion board or a community built through customer newsletters and seminars. However, your subscription business won’t survive long unless you have a solid plan in place to keep those consumers. They’re now a part of something bigger, which makes them want to return.

Retention 52

Retention Strategy Business SaaS 52

SmartKarrot

AUGUST 17, 2022

Manage all customer subscriptions to ensure high retention and mitigate churn risk. As a Customer Success Manager, you will develop and deliver product demonstrations to prospective customers as well as to existing customers during in-person meetings, online sessions as well as at conferences, seminars, and other events.

Customer Success 19

Customer Success Outsourced Development Forecasting Education 19

ProfitWell

DECEMBER 13, 2019

It is then licensed to customers for them to use via a subscription plan. Use content marketing — high-quality SEO content, video series, online seminar—to draw leads to your website, and then offer onsite CTAs for product demos or purchase options. Subscriptions for life. What is SaaS? A hybridized approach is advisable.

Scale 61

Scale Sales Recruiting SaaS Sales 61

ChurnZero

JULY 12, 2019

When I give talks or hold seminars, I often ask people to connect a specific need to an application. The subscription-based business model is rooted in the value your solution offers. And in some cases, the same question might spawn two or three different answers. The answers are normally quite homogenous in B2C (e.g. Provide Value.

Scale 75

Scale Onboarding Customer Success Underperforming Technical Team 75

Baremetrics

OCTOBER 14, 2021

Because it focuses on retention, this model is uniquely suited to SaaS companies that rely on repeat subscriptions. Baremetrics monitors subscription revenue for businesses that bring in revenue through subscription-based services. Sign up for the Baremetrics free trial and start managing your subscription business right.

Marketing 98

Marketing SaaS Payments Payment Services Payments 98

User Pilot

MARCH 25, 2024

Webinars are virtual seminars that pack the power of video tutorials while providing a forum for users to ask questions and provide real-time feedback. For example, you can launch an exit survey when a user clicks to cancel their subscription. You can use webinars to address industry-specific or product-specific customer pain points.

Underperforming Technical Team 104

Underperforming Technical Team SaaS Payments Payment Solutions Payment Methods 104

SaaStr

AUGUST 9, 2019

” I think there is a certain thing where so many of the buyers go to their own procurement schools and seminars, et cetera. So to me, every business now it’s a subscription business. Your finance peers will always tell you, “Why are you discounting? You need to sell value.”

SaaS Payments 132

SaaS Payments Cloud Technical Review Scale 132

Totango

OCTOBER 10, 2019

Customer experience is going to become the key battlefield in this consumer-dominated, subscription-driven market. Enterprise Initiated Feedback: Responses to NPS and CES scores, response to direct-action campaigns and marketing collateral, response to training modules, seminars, and other high-contact engagements.

Customer Lifetime Value 63

Customer Lifetime Value Travel Enterprise Benchmarks 63

Totango

AUGUST 20, 2019

The fluidity of subscription and SaaS arrangements means customer value is no longer solely captured in a single up-front sales event. A free seminar, online tutorial, or training session can clarify how specific product features relate to overall business success. Why User Adoption is Important. Product Education Never Stops.

Marketplace as a Service 66

Marketplace as a Service Metrics Onboarding Customer Success 66

Intercom, Inc.

AUGUST 29, 2019

There were a thousand people in this seminar that he was doing, and it was just Q&A. Then as we’re selling products like Stripe Billing, they might have Homegrown or another subscription product in there, and that can be a complicated sale in and of itself. At that time, my company was 50 employees.

Scale 172

Scale Sales Hiring Scaling Payment Services 172

Baremetrics

JANUARY 3, 2022

Don’t forget to attend all the amazing seminars though. Recurring Revenue Conference Date: Fall December 1. SaaS North Now Price: Starting at $200 Slush Date: TBD Track SaaS growth with Baremetrics Baremetrics monitors revenue for SaaS and subscription-based businesses.

SaaS 98

SaaS Payment Methods Payment Solutions Payments 98

User Pilot

MAY 19, 2021

Does your product help employees save time while invoicing? A webinar is an event where seminars, transmissions, and other content are transmitted online. A webinar is an event where seminars, transmissions, and other content are transmitted online. What job do they need to get done with your product?

B2B 119

B2B Marketing SaaS Social Media 119

Sales Hacker

OCTOBER 7, 2021

Cassie spent the first pre-SaaS chapter of her tech career in growth roles in subscription and marketplace businesses (TheLadders.com, GLG). Read, watch videos, go to seminars, talk to the “high flyers” and then do all the best stuff in your own style! What is one a-ha moment you’ve had in your sales career? Renu Gupta.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

Sales Hacker

SEPTEMBER 15, 2020

There’s no invoices, some are nonprofits, a lot of them are passion based businesses or organizations. So pretty quickly, we saw our transaction numbers decline precipitously, and we saw organizers needing a lot of help. We stood up leadership forums.

Leadership 63

Leadership Payments Scale Payment Methods 63