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9 Must-Have Integrations to Level Up Customer Success Software

ChurnZero

Using third-party integrations to bring company-wide customer data into a central hub that’s designed to automate and optimize a Customer Success Manager’s output is when Customer Success really becomes a force to be reckoned with. What are the benefits of integrating with Customer Success software? Subscription Billing Software.

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Six Customer Success Email Templates to Save Your CS Team Time

Totango

An excellent opportunity to engage clients is inviting them to an event, such as a webinar or seminar. As a thank you for completing the survey, you’ll receive an automatic 5% discount the next time you renew your subscription. Renewal reminder emails are vital for SaaS subscription services. Invitation to Event Email Template.

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The 10 Best Apple Watch Apps for Business

Neil Patel

Coming up, we’ll discuss six types of Apple Watch apps that may enable you to run your company better: Customer relations management apps Organization apps Presentation tool apps Apps for sending and receiving payments Goal tracking apps. Noted integrates audio recording with note-taking. Customer Relations Management Apple Watch Apps.

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What Your PSA Software Needs to Have

Aysling

Professional Services Automation (PSA) software is becoming an essential tool for businesses , enabling them to make big gains in efficiency and revenue. Managed Service Providers (MSPs) often rely on PSA software to run their businesses. But the best PSAs do even more, they: Integrate with your existing tools.

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5 Lessons on SaaS Pricing

SaaSX

With such a wide variety of pricing models, billing frequency, payment methods and more – it’s not hard to see why! Part seminar and part Q&A, these veteran SaaS experts shared some truly brilliant, eye-opening and inspiring SaaS data and discoveries that are sure to benefit SaaS founders of all kinds. So where do you start?

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SaaStr Podcasts for the Week with Kustomer, Google Cloud, and Zenoss — August 8, 2019

SaaStr

What ratio of revenue is healthy for professional services to account for? So when Oracle acquired Siebel, funnily enough, they had this hidden gem, which was Siebel on Demand, which was a SaaS CRM platform, competing with the likes of SalesForce.com, that Oracle had acquired. How does Vikas think about professional services?

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15 Effective Strategies to Reduce Customer Attrition Rate and Drive Business Growth

User Pilot

Also known as customer churn, it is the end of the customer’s relationship with a business and is a key indicator of business health. Outside of the lost revenue that comes from losing customers (and that is a lot!), Use pre-dunning banners to remind users of upcoming payment issues.