Intercom, Inc.

APRIL 18, 2019

Customer Success was barely a discipline when Anthony joined Gainsight, but thanks to the rise of SaaS and subscription-based business models more generally, where retaining and providing value to your existing customers is a non-negotiable, the category has exploded. They loved that one webinar. Who else is thinking about this stuff?”

Scale 112

Scale Sales Recruiting Marketplace as a Service Sales Hiring 112

User Pilot

MAY 20, 2024

Offer educational resources like guides and webinars to help users maximize product value. SaaS companies depend on ongoing customer engagement and subscription renewals. Regularly communicate and engage with existing customers In the traditional sales-led model, the sales reps disappear as soon as they close the deal.

Retention 105

Retention Strategy Sales Recruiting Scale 105

ChurnZero

DECEMBER 18, 2020

To help make sense of the survey data, give their expert take on what it means for Customer Success teams, and offer up maturity recommendations based on the findings, we invited Megan Macaluso, VP Customer Success & Operations at ESG, and Jay Nathan, Chief Customer Officer at Higher Logic, to join us for a webinar.

Customer Success 87

Customer Success Sales Recruiting Sales Hiring Finance 87

User Pilot

JULY 28, 2024

This could involve creating interactive tutorials , personalized onboarding experiences , or hosting webinars to maximize user engagement from the get-go. Subscription Management & Upselling : Assist users with subscription management (e.g., Tableau, Power BI) to analyze customer data and identify trends.

Retention 52

Retention Payment Solutions Sales Recruiting Development Team Review 52

User Pilot

AUGUST 30, 2024

Provide Product Training : Conduct training sessions and webinars to help customers make the most of the software functionalities. Manage Customer Accounts : Assisting customers with account-related tasks, such as updating information, managing subscriptions, and resolving billing issues.

Customer Support 52

Customer Support Sales Recruiting Social Media Sales Hiring 52

ProfitWell

OCTOBER 22, 2019

We have a list of podcasts for the ecommerce-righteous crew out there, plus 2Checkout hosts a webinar, and Rewind partners with BigCommerce to bring you a Black Friday playbook. Your top subscription news. Silent Sales Machine Radio. A 2Checkout webinar. Get your site prepped and secured for higher volume.

Payment Methods 40

Payment Methods Sales Recruiting SaaS Payments Payment Solutions 40

User Pilot

JULY 21, 2024

A retention manager is responsible for reducing customer or employee turnover and fostering loyalty. To excel as a retention manager, utilize resources like books, webinars, blogs, and podcasts to stay informed on trends. This could involve webinars, exclusive content, or loyalty program updates.

Retention 52

Retention Management Sales Recruiting Scale 52

ProfitWell

OCTOBER 9, 2019

We have a list of podcasts for the ecommerce-righteous crew out there, plus 2Checkout hosts a webinar, and Rewind partners with BigCommerce to bring you a Black Friday playbook. Your top subscription news. Silent Sales Machine Radio. A 2Checkout webinar. Get your site prepped and secured for higher volume.

Payment Methods 40

Payment Methods Sales Recruiting SaaS Payments Payment Solutions 40

Chart Mogul

JULY 1, 2020

They decided to ask their previous clients whether they also find recruitment and scheduling customer interviews a problem they face in their research, and if more than 50% say yes, to proceed with their idea. Speaking your customers’ language will accelerate your sales and make your brand more engaging. Click To Tweet.

Interviewing 76

Interviewing B2B Marketing Underperforming Technical Team 76

SmartKarrot

OCTOBER 18, 2021

Recruitment, management, and development of all Customer Success staff in the US region. Facilitate Account Setup, implementation, training, and ongoing account review and modification. Handle client escalations around concerns or issues with their webinar experience. set by your manager.

Sales Recruiting 19

Sales Recruiting Customer Success Payment Services Payment Facilitation 19

Chart Mogul

JULY 1, 2020

They decided to ask their previous clients whether they also find recruitment and scheduling customer interviews a problem they face in their research, and if more than 50% say yes, to proceed with their idea. Speaking your customers’ language will accelerate your sales and make your brand more engaging. Tweet this quote.

Interviewing 52

Interviewing B2B Marketing Underperforming Technical Team 52

Unbounce

APRIL 19, 2024

Every business needs sales to survive. When it comes to your online marketing game, high conversion rates are key to making those sales. Whether you’re on the right track or need to up your sales game, studying and learning from what other businesses have done to achieve success is a slam dunk. Let’s get started.

Scale 52

Scale AI Search Underperforming Technical Team Sales Recruiting 52

Sales Hacker

OCTOBER 7, 2021

Women in sales often have a polarizing experience. In the Sales Hacker video series Aha Moments , I asked 10 women: “What is one ‘aha moment’ you’ve had in your sales career?”. The conversations that followed were so authentic and encouraging that we decided to expand this conversation to other badass women in the sales world.

Scale 136

Scale Sales Recruiting Sales Hiring VP of Engineering 136

SaaStr

JUNE 10, 2020

Meagen, sales. Launch it to our customers, launch it to the sales team, launch it to prospects.” What did we need for our sales team from an enablement standpoint and our CSMs? And then of course, sales pipeline and the livelihood of our business. They’re going to build a bunch of things that we need.

Travel 226

Travel Scale Marketing Outsourcing Services 226

SaaStr

NOVEMBER 28, 2019

Felix : And then kind of as we raised our series B round where we said, okay, let’s try to build a really good and successful company, that’s when we shifted to a hundred percent subscription. It can order subscription. But again, at the time SaaS wasn’t, subscription wasn’t the norm at all. Felix : Yes.

Sales Hiring 180

Sales Hiring Scale Sales Recruiting Government 180

ProfitWell

DECEMBER 10, 2019

We’re just one week out from a webinar that’s totally product-led. Your top subscription news. Because we know there are hidden costs to things like discounting—a huge topic of intrigue in the subscription world—primarily because most people don't know how to discount effectively. (We The loyals. A new kind of onboarding.

Sales Recruiting 41

Sales Recruiting Subscription Payment Features Onboarding 41

How To Buy Saas

FEBRUARY 28, 2025

Upgrading can be costly for large teams or webinars. Security and Privacy Concerns: Zoom has faced well-publicized security issues (like Zoombombing incidents) that raised red flags. For instance, Teams supports 300 in a standard paid meeting, but can do more in webinars with special licensing.

Pricing 52

Pricing Systems Review Enterprise Education 52