Sales Hacker

SEPTEMBER 29, 2020

Subscribe to the Sales Hacker Podcast. Keys to success when scaling a company [10:56]. Major challenges facing a new CEO [19:40]. Keep the promise of sales enablement and keep your team doing what they do best, which is winning. More sales meetings, start creating better sequences faster, go to go.regie.io

Scale 117

Scale CTO Hire CTO Coach Scaling 117

Scytale

NOVEMBER 4, 2024

Whether you’re a new entrepreneur in the software industry, scaling your startup, or a seasoned SaaS provider, securing a SOC 3 audit report can be a game-changer for your business , helping you strengthen customer trust while demonstrating your unwavering commitment to data security. The good news? found in SOC 2 reports.

Underperforming Technical Team 52

Underperforming Technical Team compliance Scale Technical Review 52

SaaStr

JULY 10, 2021

The panelists offer their insights, which at times conflict with the viewpoints of other panelists, on hiring a cohesive team that can really scale the business. Then we needed to hire a sales guy who had experience selling to enterprise. We got the guy who ran enterprise sales at Rackspace. We also do UberConference.

Sales Hiring 261

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 261

Scytale

OCTOBER 21, 2024

It’s particularly relevant for SaaS companies, cloud providers, and tech-based services that manage sensitive client data. Well, the good news is they’re essentially the same: both indicate that your company adheres to SOC 2’s security standards and guidelines. Uh-oh, now what? For some, that’s an instant deal-breaker.

Technical Review 52

Technical Review Scale CTO Hire compliance 52

Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. Will Larson , CTO of Calm.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

Scytale

MAY 29, 2025

Taking a proactive approach to data privacy and protection sets your SaaS business apart in a crowded market and opens doors to new opportunities. Since then, the CCPA new regulations have been continuously updating the law to keep up with the latest privacy challenges. What is CCPA? Lets start with the essentials.

compliance 52

compliance Scale Systems Review Software Review 52

FastSpring

FEBRUARY 6, 2025

Larger technology companies can pay more, offer more benefits, and provide a more marketable brand on a candidate’s resume. Lizzie Mintus (02:21) Yeah, Here’s Waldo is a boutique recruitment firm for the game and tech industry. X sales force, X meta. Why are you looking for a new job? Here’s your impact.

SMB 108

SMB Sales Recruiting Branding Sales Hiring 108

Scytale

DECEMBER 3, 2024

Automated Penetration Testing : Uses tools to quickly simulate attacks at scale, ideal for identifying known vulnerabilities before a more thorough manual test. Together, they create a solid foundation for your security strategy by addressing both technical vulnerabilities and the procedures involved to ensure compliance.

compliance 52

compliance CTO Hire Technical Review Software Review 52

Tom Tunguz

OCTOBER 24, 2021

Great to see a lot of repeat attendees and some new ones. We’re excited to continue the Month of Scale here for Redpoint Office Hours. A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. I’m Travis Bryant.

CTO Coach 164

CTO Coach Sales Hiring Sales Recruiting CTO Hire 164

Intercom, Inc.

FEBRUARY 22, 2022

As we scale, we’re working with larger mid-market and enterprise customers with more complex needs and specifications. The overlap and synergies between these teams means we can use automation to efficiently solve problems at scale while remaining lean. . Overcoming the InfoSec skills shortage by cultivating Intercom talent.

Data 118

Data Technical Review CTO Hire Scale 118

Sales Hacker

OCTOBER 13, 2020

If you missed episode 130, check it out here: Turning Junior-level Talent into Top Sales Professionals with Eddie Baez. Subscribe to the Sales Hacker Podcast. Managing a technical team as a non-technical person [24:13]. Sales enablement is easy. More sales meetings, more money. We’re on iTunes. The result?

Marketplace as a Service 111

Marketplace as a Service CTO Hire Sales Recruiting Scale 111

OpenView Labs

JULY 2, 2020

From Freemium to Product Qualified Leads and Product Led Growth. New for 2020: SaaS Pricing and COVID-19. In this brand-new report, we finally answer the question “Freemium or free trial? The State of SaaS Sales in a COVID-19 World. Why You Need to Review Your Pricing Strategy Today (and How to do it Right).

Pricing 138

Pricing SaaS Payments Payments SaaS 138

SaaStr

NOVEMBER 13, 2020

I guess, if my strategy was to show up and to try and lead an $80 million round and write a $50 million check to do that, and you’re like, “Wait a second, 275 divided by five people, your piece of that’s probably 55. If I get picked, do I want the more experienced partner, the new partner? Jason Lemkin: Yeah.

Sales Recruiting 208

Sales Recruiting Development Team Review Technical Review Sales Hiring 208

SaaStr

APRIL 9, 2019

The thing about growing fast, you always think about how to get more customers, more prospects. And also, we always prioritize the features requested by our existing customers over the new prospects. Not only for the product side, but for the sales and marketing side. We had the first sales person. Eric Yuan: Yeah.

Sales Hiring 141

Sales Hiring Scale CTO Hire Marketing 141

OPEXEngine

AUGUST 23, 2022

Advances in automation and new engineering techniques are enabling faster development cycles, raising expectations for ROI from the R&D function. A view of new revenue for every R&D dollar invested further reinforced the correlation of R&D investment to growth. . Source: 2022 OPEXEngine BenchmarkEngine™. Financial KPIs.

Outsourcing Services 59

Outsourcing Services Technical Review CTO Coach Software Review 59

OPEXEngine

NOVEMBER 11, 2020

After Jebbit raised its Series B, Michael Marcus, VP of Customer Success (CS), sat down with his team to plan their scale-up operations. Identify ideal customers and hone sales personas. Health scoring makes it easier to identify ideal customers, which arms with you with feedback to loop back to Product, Sales, and Marketing.

Startup 91

Startup Scale Systems Review Technical Review 91

User Pilot

MARCH 30, 2025

You launched a new app, and youre excited to see how its performing. If retention slips, you end up overspending on acquiring new users instead of growing revenue from those you already have. Frequent app crashes: Technical glitches or slow load times disrupt the user journey. How do you calculate user retention?

Payment Solutions 52

Payment Solutions Retention Payment Methods Strategy 52

OpenView Labs

OCTOBER 11, 2019

I’ve had roles in almost every function from sales to product to customer success. At Hired , we help top R&D, engineering, and tech talent find jobs they love. Early on, we grew like gangbusters because we had built what every tech company wanted – a pipeline of qualified tech talent that was available in the moment.

Sales Hiring 45

Sales Hiring Part-Time VPE CTO Hire Technical Review 45

Chargify

OCTOBER 4, 2017

Although we can make a compelling argument, it doesn’t always win over prospects. Looking back at their own experiences, Sonnenberg has this advice for new subscription-based startups: “Start with Stripe + Chargify. Move Faster & Scale Successfully. Robert Kern, CTO & Co-Founder, PredictHQ.

Subscription 51

Subscription Payment Features Merchant Services SaaS Payments 51

Audacix

JULY 18, 2022

Rationalise your tech stack: reign in your teams' propensity to collect the latest and greatest tools and ask them to decide on those components of their technology stack that are absolutely critical to delivering measurable business outcomes. This is a great time to share these learnings across team and functional boundaries.

DevOps as a Service 52

DevOps as a Service Technical Review CTO Coach Underperforming Technical Team 52

Point Nine Land

APRIL 9, 2021

So if you’re a US-based startup, you might be able to shoot slightly higher ;) Unlike SaaS companies which have been around for years, B2B marketplaces are a relatively new category and not many investors have invested in them yet. Nonetheless, founders should start having some great ideas on how they can scale this moving forward.

Marketplace as a Service 59

Marketplace as a Service Payments B2B SaaS Payments 59

SaaStr

JUNE 12, 2025

We’ve been saying for months that speed is the new moat in SaaS Sales with the advent of AI, and yeah, that’s still 100% true. AI hasn’t just changed how we prep for sales calls or conduct discovery. It’s fundamentally rewired how SaaS sales works, period. Now scale that across your sales team. #2.

Scale 208

Scale AI Sales Hiring CTO Hire 208

ProfitWell

OCTOBER 1, 2019

It should last even as your company scales and grows. When HubSpot first launched its culture code, Dharmesh Shah, CTO and Founder of HubSpot, felt it was important to share it with candidates. Or help me understand how you describe it to someone or our prospects or customers. Sales managers were the best reps.

Company Culture 40

Company Culture Sales Recruiting Scale Sales Hiring 40

SaaStr

FEBRUARY 5, 2025

Prompt Engineers Don’t Need to Be Technica l Some of Gorgias’ most effective prompt engineers came from customer service backgrounds rather than technical roles. Their deep understanding of customer interactions and support scenarios proved more valuable than technical expertise when it comes to crafting effective AI responses.

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New CTO CTO Artificial Intelligence Technical Review 167

Mucker Capital

APRIL 6, 2023

If you're generating something that's brand new, like a brand new category, nobody understands about it. Today, a lot of the PLG SaaS tools require sales motion upfront because nobody understands those tools. Those types of tools actually require work in the initial days of the sales motion. You need a lot of education.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

SaaStr

JUNE 1, 2025

Internet’s 23 years to reach this level) Why This Matters for B2B: Unlike previous tech waves that started in Silicon Valley and slowly diffused globally, AI hit the world simultaneously. ” – it’s the biggest infrastructure buildout in tech history. The Scary Part: Energy consumption is exploding.

AI Search 252

AI Search AI CTO Hire ChatGPT 252

SaaStr

NOVEMBER 13, 2024

They stayed on at Cisco for some time to scale Meraki within Cisco, but at some point, Cisco wasn’t for them. ” Sanjit attributes the early and continued success of the company to their ability to disrupt and scale within an evolving market space once considered largely overlooked.

Scale 274

Scale CTO Coach Technical Review New CTO 274

SaaStr

MARCH 12, 2019

Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. Prior to their IPO, New Relic raised over $214m in funding from some of the best in the business including Benchmark, Insight Venture Partners and Blackrock, to name a few.

Scale 210

Scale Enterprise Scaling Sales Hiring 210

SaaStr

MARCH 26, 2024

AI is coming for sales and marketing, and Jason is a super fan of AI in marketing. Because hundreds of the best founders are radically ripping through post-sales AI, and now it’s time for marketing. It’s challenging to find super high-quality folks unless you’re in B2C, where customer support is sales. We’ll see,” Jason says.

AI 299

AI Pricing Artificial Intelligence Scale 299

SaaStr

APRIL 18, 2019

I remember when I was in business school the internet was brand new and back then the hero was Jerry Yang. But my co-founders has done an amazing job, creating a scale platform that now has 600,000 reviews and 3 million SaaS software buyers coming every month looking for products like yours. We didn’t have customers.

Sales Recruiting 228

Sales Recruiting VP of Engineering Scale SaaS Payments 228

SaaStr

DECEMBER 3, 2020

403: Sam Taylor is the VP of Sales and Success @ Loom, the startup that helps you get your message across by making it easy to record instantly shareable videos. As for Sam, prior to Loom, Sam spent over 4 years at Salesforce following their acquisition of Quip, a startup Salesforce acquired for $750M where Sam was also the 1st sales leader.

Scale 236

Scale Sales Hiring Sales Recruiting Sales 236

Sales Hacker

SEPTEMBER 20, 2024

Hello and welcome to The GTM Newsletter – read by over 52,000 revenue professionals weekly to stay up-to-date and scale their companies and careers. If your sales team has 20 plus reps, we’re confident Apollo could be a game changer for you. Topping the list of most-loved sales platforms, Apollo has a 4.8 The result?

Technical Review 73

Technical Review Scale Technical Cofounder New CTO 73

Intercom, Inc.

JULY 9, 2020

Kevin Indig leads SEO & Content Marketing as VP at G2 and mentors startups in Marketing at GermanAccelerator. And I’m a writer of a newsletter called Tech Bound, in which I hone in on marketing strategies and customer acquisition. And I’m curious, at this point you’re really one of the leading figures.

Technical Review 199

Technical Review Scale Underperforming Technical Team Software Review 199

SaaSHolic

MAY 5, 2023

The speakers believe that the next 10 years will be better for the region, with opportunities for investment in various industries using technology to solve problems. There is a shift towards less capital-intensive startups with recurring revenues, and due diligence is crucial before taking on investors or advisors.

Technical Review 90

Technical Review VP of Engineering Development Team Review Software Review 90

SaaStr

DECEMBER 13, 2019

In Today’s Episode We Discuss: * How Yousuf made his way from the UK to the valley and how that led to his becoming one of the leading CIOs today in the rising prominence of CIOs in enterprise. * It’s an essential skill in the toolkit of the modern marketer, and one that’s easy to get started with, no matter your company scale.

Technical Advisors 227

Technical Advisors Scale Technical Review Payment Solutions 227

SaaStr

JANUARY 17, 2020

In Today’s Episode We Discuss: * How Yousuf made his way from the UK to the valley and how that led to his becoming one of the leading CIOs today in the rising prominence of CIOs in enterprise. What can they do to enforce a sense of urgency when signing new clients? Where do founders make mistakes in negotiation?

CTO Hire 161

CTO Hire compliance Scale Startup 161

Sales Hacker

JULY 21, 2020

This week on the Sales Hacker podcast, we speak with Brendan Kamm , Co-Founder and CEO at Thnks. If you missed episode 118, check it out here: PODCAST 118: Building a Crisis-Proof Sales Culture to Weather Any Storm with Ernest Owusu. Subscribe to the Sales Hacker Podcast. Welcome to the Sales Hacker Podcast.

Outsourcing Services 89

Outsourcing Services Outsourced Development Scale Technical Review 89