FastSpring

SEPTEMBER 16, 2022

Less focus on venture capital or funding rounds. One of the recent questions we had for members was to let us know what kind of benchmarking data and metrics they’d like to see FastSpring release. (An Having these kinds of metrics can help software and SaaS industry businesses better form strategies to increase their ARR.

SaaS Payments 145

SaaS Payments Payment Solutions Merchant Services Software Review 145

SaaStr

MARCH 19, 2019

Then also went into venture capital where I invested in API first products. Even today all you have to give us is an email address and you can access Stripe’s APIs, you can get up and running as a platform, and you can be onboarding customers almost immediately. It is not an enterprise integration.

Payments 124

Payments Scale Scaling Revenue 124

BetterCloud

NOVEMBER 9, 2017

The key is regularly showing IT’s impact on the metrics that matter to the business, including business generated, improved time to market, and realized revenue. As a CIO at a venture capital firm, Uy is always thinking about how to help his firm’s startups find more cloud-first IT talent. IT loves karaoke and armadillos.

Venture Capital 40

Venture Capital Cloud Cloud Engineering Finance 40

SaaStr

JUNE 21, 2019

244: Ryan Petersen will share what he has learned about scaling culture, expanding globally, raising venture capital (or not), and using technology to improve legacy industries. Can they give you hardcore metrics about the impact that your product has delivered? Sara Varni: So I have a couple approaches to this.

Scale 142

Scale Sales Hiring SMB Interviewing 142

Point Nine Land

NOVEMBER 10, 2020

If you’re an early-stage SaaS startup, still in the process of getting to Product/Market Fit, or doing your first experiments to attract and convert leads, you shouldn’t worry too much about customer lifetime value (LTV or CLTV) and related metrics. per month. This is not an unusual pattern in SMB SaaS.

Outsourced Development 97

Outsourced Development Customer Lifetime Value Churn Forecasting 97

SaaStr

MAY 31, 2019

And I actually think there’s a place for Rippling in this because one of the things that happens is the administrative complexity of managing all of these different business systems and employee onboarding and stuff like that. Someone hands them a computer, gets them their company t-shirt, gives them some forms to fill out.

VP of Engineering 137

VP of Engineering Sales Hiring Scale Systems Review 137

Point Nine Land

MAY 6, 2019

find your “aha moment”), and once you’ve found it… …Work on your product onboarding to accelerate the “time to value” and the “time to sharing.” In the beginning, focusing on only one metric (activation, exposure or conversion) is good practice. Some techniques to improve it are: Define what successful usage means (i.e.,

SaaS 73

SaaS Scale Acquisition PayPal 73

Chart Mogul

SEPTEMBER 15, 2023

These materials will take you from the basics SaaS Metrics — 101 to more advanced topics like Go-To-Market and Product-Led Growth (PLG). Here is a comprehensive list of SaaS blogs that goes through the most common metrics and terms. Only a handful of metrics really matter. I’ve tried – just ask my in laws.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

SaaStr

AUGUST 5, 2019

He will also provide insights on the differences between commercial and enterprise customers and the key metrics to keep an eye on as you grow your business. We’re over 600 employees, and we’re currently privately backed, and you could see the list of a lot of our venture capital backers who have some common Silicon Valley names.

Sales Recruiting 169

Sales Recruiting Construction Scale SaaS 169

ProfitWell

DECEMBER 3, 2019

Do you gun straight for the glamour (and pressure) of venture capital investment? What about a venture capitalist who might be sympathetic to your mission? Venture capital. Venture capital is provided by firms or funds founded specifically to give investment to fledgling companies.

Venture Capital 56

Venture Capital Scale SaaS Benchmarks 56

ChurnZero

APRIL 13, 2020

Onboarding stage workflows for up to four customer segments. and is backed by leading angles and venture capital firms such as Baird Capital, Grotech Ventures and Middleland Capital. We’re here to help you improve your metrics and accomplish your ultimate goal of reduced churn and increased retention.

Consulting 98

Consulting Customer Success Strategy Venture Capital 98

ChurnZero

APRIL 27, 2021

Account expansion is often a more telling metric at this stage as those companies with high-growth potential will often see off-cycle expansion just a quarter or two into a new customer subscription – the proverbial land and expand. . All the typical SaaS metrics can be indicative of potential … though some less so at this stage.

Scale 98

Scale Customer Success Payments Underperforming Technical Team 98

SaaStr

AUGUST 19, 2022

Do you think, is training and onboarding your customers a great investment to do if you’re early in your product? Jason Lemkin: To do training and onboarding for your customers? How much should you do for your customers in terms of onboarding, in terms of integrations, and in terms of seemingly custom work?

Scale 207

Scale Sales Hiring Scaling VP of Engineering 207

SaaStr

FEBRUARY 21, 2020

David is also the author of foreentrepreneurs.com the must read blog in the world of SaaS metrics. Harry Stebbings: And David is also the author of foreentrepreneurs.com, the must read blog in the world of Saas metrics. . I do want to get back to that kind of initial onboarding of the sales rep there. Loving our podcast content?

Scale 196

Scale Sales Hiring Underperforming Technical Team Sales Recruiting 196

SaaSOptics

AUGUST 16, 2018

The problem these companies generally face is they’re sitting in a gap in the capital market. They may or may not be a fit for institutional venture capital yet. Maybe they’re bootstrapping and have no interest in venture capital. I’d like to introduce Brian Parks. Excellent, great.

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

SaaSOptics

AUGUST 16, 2018

The problem these companies generally face is they’re sitting in a gap in the capital market. They may or may not be a fit for institutional venture capital yet. Maybe they’re bootstrapping and have no interest in venture capital. I’d like to introduce Brian Parks. Excellent, great.

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

SaaSOptics

AUGUST 16, 2018

The problem these companies generally face is they’re sitting in a gap in the capital market. They may or may not be a fit for institutional venture capital yet. Maybe they’re bootstrapping and have no interest in venture capital. I’d like to introduce Brian Parks. Tim McCormick: 00:06:56.

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

Outseta

MAY 8, 2020

Best of breed SaaS companies are also hugely data driven, relying on metrics, KPIs, OKRs and other measures to manage their businesses—tech is way ahead of many other industries in this regard, which is largely a good thing. SaaS is way more of a team sport than most companies realize.

Part-Time VPE 102

Part-Time VPE Fractional VPE Sales Hiring Underperforming Technical Team 102

The Angel VC

FEBRUARY 23, 2014

In the original post I focused primarily on early metrics as an indicator of product/market fit and of a favorable CAC/CLTV ratio in the future. while still keeping the product easy to onboard and use. Therefore I thought it would be time for a follow-on post with some additional thoughts.

Startup 152

Startup SaaS Acquisition Scale 152

SaaStr

FEBRUARY 22, 2019

Nick Mehta: That’s a great question, Harry, and I’m old enough to have been through two crashes because in college I started my first company, this consumer internet company in the late 90s which when we graduated we ran, we raised a lot of venture capital. We actually almost went public.

Sales Hiring 115

Sales Hiring Customer Success Scale Sales Recruiting 115

Sixteen Ventures

DECEMBER 31, 2019

In 2019 I worked with amazing companies, venture capital firms, and startup accelerators around the world. Customer and User Onboarding. Customer Success Goals: Cohorts, Metrics, and Prioritization. Customer Onboarding. Customer Onboarding: How to Design and Implement an Effective Onboarding Process.

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136