Remove Metrics Remove Onboarding Remove Payment Methods Remove Venture Capital
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Why We Created a Slack Community for SaaS and Software Professionals

FastSpring

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. Less focus on venture capital or funding rounds. Less focus on venture capital or funding rounds.

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Three chief customer officer job descriptions we love

ChurnZero

SaaS enables customers to trade the large capital expenditures associated with traditional enterprise software for smaller operating expenses: a lower cost of entry, and minimal IT infrastructure to manage. What we love about it: Business, customer and financial metrics are evenly cited multiple times in the description.

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Customer Success: The Definitive Guide to Customer-centric Growth 2020

Sixteen Ventures

In 2019 I worked with amazing companies, venture capital firms, and startup accelerators around the world. Metering / Billing / Payment Process. Customer and User Onboarding. Customer Success Goals: Cohorts, Metrics, and Prioritization. Customer Onboarding. The Basics of Customer Onboarding.

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Q&A: Role of Customer Success According to Three Leading Investors

ChurnZero

Account expansion is often a more telling metric at this stage as those companies with high-growth potential will often see off-cycle expansion just a quarter or two into a new customer subscription – the proverbial land and expand. . All the typical SaaS metrics can be indicative of potential … though some less so at this stage.

Scale 98
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Scaling Revenue via Indirect Channels and Platform Ecosystems with Stripe, Box and Slack (Video + Transcript)

SaaStr

For those of you who did not clap, Stripe is a set of developer APIs that help businesses accept payments online and do all sorts of innovative things in moving money in the cloud. Then also went into venture capital where I invested in API first products. Thank you Ceci. I’m Vicki Lin.

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