SaaStr

DECEMBER 3, 2023

So over the past decade-and-a-half we’ve come up with a lot of yardsticks, metrics and rules for SaaS companies. E.g.,: CAC of < 12 months is Good-to-Great Paying sales reps 25%-30% of what they close is Good A burn ratio of 1 or less is Good These metrics do sort of work, if you have some capital to spend (i.e., They don’t.

SaaS Payments 272

SaaS Payments Metrics SMB Payments 272

Payrix

JULY 17, 2024

How to implement a software payment solution to elevate your business management platform The software industry has always had the reputation of advancing at breakneck speeds. In recent years, many have discovered the value of Embedded Payments to elevate that experience.

Merchant Services 130

Merchant Services Payment Services Payments Payment Solutions 130

User Pilot

MAY 30, 2025

Most product teams get mobile app analytics wrong. Teams are drowning in the wrong usage metrics while missing important behavioral data signals. Teams are drowning in the wrong usage metrics while missing important behavioral data signals. Instead, they juggle Slack notifications, apps, coffee runs, and kids asking for snacks.

Payment Solutions 104

Payment Solutions Mobile Payments Payment Methods 104

SaaStr

SEPTEMBER 22, 2021

IPO behind them, we can take a look behind its metrics. And they are both incredibly impressive — 118% growth at $3B run-rate and $500m in ARR in software alone may be an all-time record — but also, perhaps not SaaS? #1. With gross margins of only 21%, is Toast really a software company? Mediocre margins in payments.

Payment Methods 324

Payment Methods Payment Solutions Payments Cloud 324

SaaStr

DECEMBER 4, 2023

With the turbulence in the market in 2023, sales cycles have only been getting longer and a lot more complicated. At this year’s SaaStr Annual , CEO and co-founder of Capchase Miguel Fernandez and Director of Marketing Rose Johnson share five tips for getting sales right in any market. to find out what was going on.

SaaS Payments 279

SaaS Payments Payment Services Payments Payment Features 279

Tom Tunguz

AUGUST 26, 2020

Asana builds productivity and task management solutions. When they launched, their vision of eliminating email through task management made big waves in the market. In this analysis, I’ve compared the metrics of the two companies at the time of IPO. Since its IPO, Smartsheet has increased its market cap 2.6x

Payment Solutions 363

Payment Solutions Payments Outsourced Development Payment Services 363

Tom Tunguz

NOVEMBER 6, 2021

The contracts are identical twelve month contracts except for the payment terms. Contract B relaxes payment terms to monthly payment, 12 monthly installments for the next year. All of the sales and marketing dollars invested to obtain persuade the buyer to put digital ink to pdf have been recouped immediately.

Sales Hiring 352

Sales Hiring Scale Payments Payment Solutions 352

FastSpring

NOVEMBER 14, 2024

As you work to expand your SaaS, software, mobile games, or other digital product business worldwide, having the right payment methods available to global customers is key to ensuring they all feel comfortable purchasing. If you want to offer more payment methods around the world, don’t miss this episode of Growth Stage.

Payment Methods 158

Payment Methods Payment Solutions Payments Merchant Services 158

Subscription Flow

OCTOBER 16, 2024

In today’s fast-tracked financial landscape, billing software has become a need. Operating a business entails a number of processes like managing products and payments, invoices, customer engagement, revenue, unpaid invoices and much more. A billing software is the ultimate solution to your growing business’s complex needs.

Payment Services 59

Payment Services Payment Solutions Payment Features SaaS Payments 59

SaaStr

AUGUST 21, 2024

Grew Restaurant Locations 29% Year-Over-Year to 120,000 Perhaps the most important metric at scale. Shopify and Bill both also get the majority of their revenue from financial fees and transaction fees, not software subscriptions. 13% Market Share in U.S. Are you growing net new customers at least 20% a year?

Scale 300

Scale Payment Methods SaaS Payments Payment Solutions 300

SaaStr

APRIL 30, 2022

Check out this 2018 Europa session with Guillaume Princen, Head of France and Southern Europe @ Stripe, where he talks about the metrics you need to be focused on in your startup. If you don’t have the time to watch the whole session, here are the main metrics you should be mindful of. MRR, obviously. We talked about churn.

SaaS Payments 246

SaaS Payments Metrics Payment Methods Scale 246

SaaStr

OCTOBER 31, 2023

With nine figures in revenue, Ariel and SaaStr founder and CEO Jason Lemkin talk about all things Navan, rebranding when you have brand equity, building B2B software for people, pricing and business models, and much more. There was a new emphasis on building software for people. That’s why revenue is only one metric.

Payment Solutions 280

Payment Solutions Payments Travel Scale 280

SaaStr

JULY 31, 2020

Last year, the company doubled its headcount, tripled revenue and landed on G2’s Top 100 Global Software list. . Here are just some of the metrics: Cold calls have dropped 20% overall. There has been a pick-up in activity in the hardest-hit markets like NYC, Chicago and San Francisco. .

Scale 359

Scale Artificial Intelligence Payments Payment Services 359

Payrix

APRIL 17, 2024

You’ve decided to offer Embedded Payments to your customers. Adding Embedded Payments gives you an exciting opportunity to grow your business and solve real pain points for your customers. However, to capture success you’ll need to promote your new payments offering with customers and prospects.

Payments 130

Payments Embedded Payments Merchant Services SaaS Payments 130

FastSpring

JANUARY 10, 2023

There are tons of monthly recurring billing software solutions available, so it can seem difficult to determine which one is right for your business. Checkout (including payment processing and gathering sales tax, GST, and VAT). Handling failed payments and customer notifications. Table of Contents.

Payment Solutions 146

Payment Solutions Payment Features Payment Methods Software Review 146

How To Buy Saas

DECEMBER 20, 2024

Most SaaS businesses prefer to manage their accounting processes through cloud-based software solutions, but even for that you need to know the nitty-gritties of SaaS accounting. So if you are a new SaaS business owner or are planning to explore this market, here is a complete and comprehensive SaaS accounting guide to get started.

Payment Services 52

Payment Services SaaS Payments Payment Solutions Payment Features 52

Neil Patel

DECEMBER 13, 2020

Everyone I work with uses document management software, and you should too. Whether you are trying to go green, stay organized, build great looking newsletters, or meet the most stringent regulations, document management software can make a hard process much easier. The Top 5 Options for Document Management Software.

Payment Solutions 145

Payment Solutions Payment Services Software Review Software 145

Stax

FEBRUARY 19, 2025

For companies looking to scale, Independent Software Vendors (ISV) are a crucial tool that provides specialized software solutions that integrate seamlessly with existing business tools. As anISV, Stax works with a number of software partners to give sub-merchants total control over how they operate their businesses.

Payments 88

Payments Payment Services Merchant Services Payment Solutions 88

Intercom, Inc.

NOVEMBER 30, 2021

With a modern conversational support solution, you can combine proactive , self-serve , and human support capabilities, so your team can get ahead of known problems with targeted messages , automatically answer repetitive queries with bots , and quickly resolve complex issues with automation and a human touch.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

Neil Patel

NOVEMBER 29, 2020

Adopt the best call center software and you will outfit your teams with the tools they need to communicate effectively. Forget about the requirements of a physical office space, infrastructure, or even a business phone system. Modern call center software is all you need to get up and running. End of story. Calling Capabilities.

Payment Solutions 145

Payment Solutions Software Review Payment Methods Software 145

Neil Patel

DECEMBER 23, 2020

Interested in customer relationship management (CRM) software that’s free forever? I’ve picked out the top five free CRM software products on the market. Let’s run through the important considerations that go into picking the right free CRM software on the first try. The Top 5 Options For Free CRM Software.

Payment Solutions 143

Payment Solutions Software Review Software Payments 143

SaaStr

MAY 29, 2019

About Claire Hughes Johnson… Sitting at number two on the list, Claire was the most steadily popular across all our metrics. Stripe’s software allows its customers to make and receive payments by providing the technical, fraud prevention and banking infrastructure to operate online payment systems.

Payment Methods 250

Payment Methods Payment Solutions Payment Services Banking 250

User Pilot

NOVEMBER 7, 2024

Before we discuss the steps for creating interactive demos, let’s explain some of the benefits so you can see why this marketing asset is not a waste of resources. Well implemented, product demos help to: Improve user engagement : Today’s B2B buyers are independent—they want to research and evaluate solutions on their own terms.

Payment Methods 103

Payment Methods Payment Solutions Software Review SaaS Payments 103

Neil Patel

JANUARY 6, 2021

Customer relationship management (CRM) software is designed to help companies with that exact goal. My guess is that it’s because CRM software has a reputation for being massive, expensive, and really challenging to use. In fact, there are dozens of CRM software solutions that small businesses can start using this afternoon.

Payment Solutions 145

Payment Solutions Software Business Scale 145

Stax

JANUARY 28, 2025

Completing online payments via manual card entry can be time-consuming and off-putting for customers. This article will cover everything you need to know about Click to Pay, including its history, how it works, and how you can implement the payment method in your business. Learn More What is Click to Pay?

Payment Methods 68

Payment Methods Payment Services Merchant Services SaaS Payments 68

Neil Patel

DECEMBER 17, 2020

It’s actually quite simple: business process management (BPM) software. BPM software helps organizations of all sizes streamline operations and minimize waste. If optimizing your business processes sounds like a good idea, this post will tell you everything you need to know about how to find the perfect BPM software for you.

Payments 139

Payments Payment Solutions Software Review Payment Services 139

FastSpring

AUGUST 2, 2023

When TestDome was created, CEO and co-founder Mario Zivic knew the pre-employment testing software company wouldn’t be able to rely on domestic sales to succeed. “As Selling Software Internationally With FastSpring Croatia is a relatively small country with a population of only 4 million people. Now, Stripe offers it. Paddle offers it.

Payment Solutions 148

Payment Solutions Payment Methods Merchant Services AI Search 148

SaaStr

JULY 10, 2024

Instructure is one of the leading learning management systems for education with its Canvas product. The overall metrics are a mix of Good and A Bit Tougher: $620m ARR Growing 20.7% (but a big part is from a big acquisition — core business only growing 6.8%) with a $3.5 big balloon payment to pay it all off comes in 2028.

Scale 284

Scale SaaS Payments Payment Services Payments 284

SaaStr

SEPTEMBER 20, 2023

Discover Bessemer Venture Partners’s annual State of the Cloud report, going through trends, benchmarks, and metrics that underpin the Cloud economy. SVB collapsed, market multiples are down, yet the IPO window is re-opening, and we have a platform shift to AI that’s exciting everybody. What does this mean for Cloud companies?

Cloud 305

Cloud Payments Software Review Payment Solutions 305

User Pilot

AUGUST 6, 2024

What is a SaaS marketing funnel, and how do you create one for your business? We covered actionable steps to build an effective system that converts users, drives product engagement , and leads to long-term growth. Marketing funnels are designed to attract and educate potential customers. Book a demo to get started today!

SaaS Payments 103

SaaS Payments Metrics Scale Sales Funnel 103

Stax

JUNE 4, 2024

Selecting the right payment processing software is crucial for any business aiming to streamline transactions and enhance customer experience. This decision impacts everything from compatibility with existing systems to security features and customer support.

Payment Services 88

Payment Services Merchant Services Payment Solutions Payment Methods 88

Payrix

MAY 14, 2024

When it comes to software, success doesn’t hinge on innovation alone. No one knows this better (or more intimately) than a software company Chief Revenue Officer (CRO). Adam Tesan, CRO at Worldpay for Platforms, is a seasoned executive leader with decades of experience in sales, marketing, and revenue in the software space.

Payments 147

Payments Payment Services Payment Solutions SaaS Payments 147

FastSpring

JANUARY 27, 2022

For example, Jon Torres — a digital marketing consultant specializing in SaaS commerce — noticed that, for some of his clients, refund requests spiked around renewal time. “It He then sent out a link to this page inside payment failure notification emails. Use the wealth of data you have on your customers to analyze your churn metrics.

Merchant Services 146

Merchant Services Payment Services SaaS Payments Payment Solutions 146

SaaStr

DECEMBER 2, 2021

They help B2B SaaS marketers turn organic search into a source of repeatable revenue through software and coaching. Chargebee integrates with the leading payment gateways like Stripe, Braintree, PayPal etc. Demandwell is redefining the space to drive results.

Payment Features 257

Payment Features Payment Services Payments Sales Hiring 257

Buffer Resources

JULY 22, 2024

Accurately target customers Facebook has a lot of user data and allows marketers to use it when targeting their audiences.   Both marketing agencies (90 percent) and small businesses (85 percent) found Facebook newsfeed ads to be the most effective. What are the benefits of advertising on Facebook?

Payment Methods 113

Payment Methods AI Search Advertising Social Media 113

Stax

APRIL 15, 2025

In fact, monthly recurring revenue (MRR) is one of the most important metrics subscription businesses should be aware of. MRR is an important metric for SaaS businesses to track to understand business health. Let’s say you ran a CRM business where you charged your customers $1000 a year over 12 monthly payments.

Payments 88

Payments SaaS Payments Revenue Payment Services 88

User Pilot

NOVEMBER 28, 2023

What GTM metrics should you track as a product marketer? On your way to building a go-to-market strategy to launch a new product, you might wonder the former question a lot. That’s why we’re going to show you 12 of the most important product analytics metrics that you’ll need in order to measure your product success.

SaaS Payments 105

SaaS Payments Metrics Customer Lifetime Value Marketing 105