SaaStr

MARCH 30, 2023

PSG is a growth equity firm that partners with software and technology-enabled service companies to help them navigate transformational growth, capitalize on strategic opportunities and build strong teams. Founded in 2014, PSG has since raised over $14 billion in capital and has a team of more than 150 investment professionals.

Outsourced Development 205

Outsourced Development Acquisition Pricing B2B 205

FastSpring

MAY 20, 2019

There comes a point in your company’s lifecycle when you must decide between outsourcing your ecommerce operations or continuing to keep everything in-house. Having an in-house solution means your company invests resources into building an ecommerce solution for use exclusively within your organization. Outsourced Ecommerce Solution.

Outsourcing Services 82

Outsourcing Services Payment Methods Payment Solutions Outsourced Development 82

SaaStr

FEBRUARY 7, 2023

with Peter Fernandez, COO & Co-Founder at Sirius Support Innovative businesses, investing, m&a and meeting great people with Paul Evans, EGM, Corporate Development at Xero SaaS distribution for SMBs in the African continent with Karan Bathija, VP, Customer Success at Terragon Limited PLUS 13 more Braindates that are ALREADY FULL!

VP of Engineering 240

VP of Engineering Technical Cofounder Outsourcing Services CTO Coach 240

Audacix

AUGUST 11, 2018

Far too often we receive mayday calls from prospects who have invested a lot of money, but more importantly time, into selecting and working with a outsourced test automation services provider, only to be rewarded with a never-ending tug of war that inflicts much damage to their professional reputations. If you pay peanuts, you get.

Outsourcing Services 40

Outsourcing Services Outsourced Development Software Review Software 40

Intercom, Inc.

NOVEMBER 3, 2022

You’re investing resources in hiring and training the right people, tracking different metrics at different stages, adding more and more complexity with each increase in headcount, use cases, and customers. Natasha Ratanshi-Stein is the founder of Surfboard , a software company that offers scheduling tooling for customer support teams.

Scale 206

Scale Outsourcing Services Software Sales Hiring 206

Sales Hacker

NOVEMBER 16, 2018

Driving sales is such a vital component of every company’s strategy, so it may seem illogical to even consider outsourcing any part of your sales process. In this article, I’ll talk about the pros and cons of complete outsourcing, outsourcing certain functions of the SDR role, and building your entire SDR team in-house.

Outsourcing Services 76

Outsourcing Services Outsourced Development Scale Sales Hiring 76

Tom Tunguz

AUGUST 26, 2020

Today, the company is a massively successful SaaS business and another example of the flywheel business model that creates demand at the individual user and leverages that interest to sell department and company-wide contracts. Asana records a contract size advantage of about 44%, with an ACV of $2165. per month on average. SmartSheet.

Payment Solutions 363

Payment Solutions Payments Outsourced Development Payment Services 363

Intercom, Inc.

APRIL 19, 2018

Yet competition and the exponential rate of change in software are pushing against that mission. Enter our philosophy of Run Less Software. Our chat covers the origins of Run Less Software, how it has evolved at scale, and how it differs from the equally valid approaches of other engineering teams.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

SaaStr

MARCH 1, 2024

For some context, Base10 is a research-driven investment firm focusing on companies automating the largest sectors of the real economy. We’re on the cusp of a golden age in AI, and the lesson learned from Cloud was that Cloud sped up the pace of development by a lot. Microsoft is a master class in strategy for us.

Generative AI 241

Generative AI Outsourcing Services AI Software Review 241

Sales Hacker

MARCH 22, 2018

I run a European-based sales agency for software and technology companies. In this article, I will summarize what I’ve learned about B2B sales outsourcing. W hat is Sales Outsourcing? Sales outsourcing gives parts of your own sales process to others (individuals or agencies). When Does it Make Sense to Outsource Sales?

Outsourcing Services 80

Outsourcing Services Sales Outsourcing Outsourced Development Scale 80

User Pilot

FEBRUARY 21, 2024

Generative AI : Generates diverse media types, assisting in strategy creation, predictive modeling and product development, impacting content marketing and customer service. Contracts : Facilitates complex data management and exchange with formal agreements, ensuring data integrity and compliance in large ecosystems.

Trends 102

Trends Artificial Intelligence Data Outsourced Development 102

Baremetrics

DECEMBER 7, 2023

While running my financial modeling software business Flightpath (Now Forecast+) , we often get the question “Which SaaS billing platform should we use” from our customers. Can the billing software take something off of your plate? Integrations to the rescue Many platforms integrate with accounting software.

Payment Solutions 52

Payment Solutions SaaS Payments Payments Software Review 52

SaaStr

OCTOBER 25, 2023

If you outsource your content to some crappy agency that recycles ChatGPT, your content marketing will fail. He did it, and anyone can do it if they’re a product-focused founder who uses software. When Lemkin started investing ten years ago, his first five early-stage investments were wildly successful. It’s up to you.

Scale 241

Scale Sales Hiring AI Sales Recruiting 241

SaaStr

JUNE 14, 2023

“The fastest company will always win,” says Daniel Dines, CEO and Founder of UiPath, one of the fastest-growing software companies in the world. Ten years ago, no one would have guessed Europe would generate the largest software IPO globally, yet UiPath has done it, and net retention is 144%.

Scale 199

Scale Artificial Intelligence Technical Review Software Review 199

Tom Tunguz

MARCH 24, 2020

The corollary to working online will be software to improve collaboration for distributed teams. In tandem, security software spend is sure to grow. I wonder if we will get to a point where we are routinely selling and deploying costly and complicated enterprise software entirely remotely. Could we do it at $500k or $5M?

Software Review 337

Software Review Technical Review Entertainment Outsourced Development 337

SaaStr

AUGUST 8, 2023

This function can be outsourced in the early days of a startup, but it is usually brought in-house after Series B. Business Development Identify and assess partnership opportunities to drive growth Business Intelligence Turn data into insights to inform decision-making. Invest in next-gen finance tooling.

Scale 169

Scale Finance Outsourcing Services Sales Recruiting 169

SaaStr

JULY 15, 2022

Jason Lemkin: Yeah, I think if you ask how applicable is SEO, programmable is maybe a different question, but I tell you every single SaaS company I have invested in or worked with that has made a commitment to building at least one high quality piece of content per week has seen significant ROI from SEO over a period of months or a year.

Scale 240

Scale Outsourcing Services Sales Hiring VP of Engineering 240

Intercom, Inc.

JULY 18, 2019

So what’s the key to having happy developers? A joyful, transparent development experience. As we keep building out our own platform so teams can customize Intercom for their own needs, we’ve loved getting to know the great group of developers and partners building apps for our customers and for themselves.

Outsourced Development 110

Outsourced Development Development Innovation DevOps as a Service 110

FastSpring

JANUARY 5, 2021

You’re probably more interested in developing new products and creating business solutions. To help you find the right billing software for your online business, we’re covering the ten features your billing software needs to have: 1. Keep reading to learn more about these essential billing software features. Simplicity.

Payment Methods 93

Payment Methods Payment Solutions Payment Services Payments 93

Baremetrics

MAY 13, 2021

Cash flow modelling software lets you use historical data from a time period to develop a forecast of your incoming cash from revenue. For SaaS businesses, you use your contraction monthly recurring revenue (MRR) , churn, and average revenue per customer in addition to other transaction data to predict your future cash flow.

Payment Services 78

Payment Services Payment Solutions Payment Methods Payments 78

Incredo

JULY 8, 2019

SaaS (Software-as-a-service) is one of the main service models of cloud computing, alongside IaaS (Infrastructure-as-a-service) and PaaS (Platform-as-a-service). Their target audience varies from freelancers to CEOs depending on what problem that software addresses. Let’s dive in! #1 1 You Should Own a SaaS Company . One last point.

Outsourcing Services 200

Outsourcing Services Scale Outsourced Development Sales Hiring 200

Intercom, Inc.

APRIL 30, 2020

” We’ve also chatted with many service providers – think agencies, business process outsourcers, systems integrators, and consultancies – who are keen to help their clients use Intercom to connect with their customers. . “These apps reach over 30,000 Intercom customers who installed apps more than 100,000 times last year alone.”

Outsourcing Services 223

Outsourcing Services Outsourced Development Consulting Retention 223

SaaStr

NOVEMBER 1, 2022

Software demand is softening. AI is likely the next platform, dev tools are strategic given the scarcity of developers, cybersecurity is front and center for enterprises, and the data stack is still going strong. b) Some folks like to invest in the company they advise. One can’t start investing in a brand early enough.

Scale 216

Scale Sales Hiring Cybersecurity Underperforming Technical Team 216

SaaStr

NOVEMBER 17, 2020

What do the top 1% of sales people (software/SaaS) do that the other 99% don’t? Should the (three) co-founders of a website invest their own money or get an angel investor instead? We’ll either outsource the web development to get a beta version running for users or make a non-working prototype to present to investors.

Outsourcing Services 180

Outsourcing Services Venture Capital Outsourced Development Web Development 180

ChurnZero

OCTOBER 22, 2020

But first, let’s address the elephant in the article by acknowledging that we’re a software company that is making a one-sided argument in favor of buying. Your choice will largely depend on your scope, budget, resources (expertise), and timeline for the software – this is obvious. Not to mention the maintenance.

Software Review 59

Software Review Technical Review Outsourcing Services Customer Success 59

SaaStr

NOVEMBER 16, 2022

.” So what are maybe one or two things you want to give as advice to founders who are doing sales in the very early stage, the first couple of million ARR, that you feel are super useful in that stage in kind of trying to develop that, I think that sales muscle, if you will. I invested a small amount in Front, which is 1.7B.

Sales Hiring 220

Sales Hiring VP of Engineering Payment Methods Scale 220

Totango

JUNE 1, 2021

Customer Success software helps your enterprise understand what matters to your customers. The reality of the unique relationship you share with your customers is captured in the data your customer success software gathers, detailing usage rates, demographics, logged interactions, voice of customer data, and other key metrics.

Software 70

Software Customer Lifetime Value Onboarding Outsourced Development 70

OpenView Labs

JANUARY 24, 2022

Every year Tackle surveys sellers and buyers at software companies across the spectrum—from less than $10M to over $1 billion in ARR, across multiple industries, and in roles like alliances/partnerships, sales, operations, product/development, finance, marketing, IT, and more.

Marketplace as a Service 77

Marketplace as a Service Cloud Trends Software 77

yoursales

JANUARY 28, 2022

Whether you're a VP Sales of a Sales Development Representative, you should expect your company to equip you to get the job done. Do you know of software, which belongs on this list? Pipedrive has been part of YourSales and many of our outsourced sales assignments since the beginning. Sales Stack Graveyard.

Scale 111

Scale Payment Methods Payment Solutions Sales Recruiting 111

Andreessen Horowitz

OCTOBER 12, 2023

Positioning the product (with the enterprise buyer in mind) Frame the problem you’re trying to solve In a recent conversation with Daniel Barchi, CIO of CommonSpirit Health, he compared AI software purchasing to buying a car with lane assist technology. Transparency is critical.

Healthcare 108

Healthcare AI Payments Enterprise 108

Neil Patel

NOVEMBER 3, 2021

The good news is data labeling is scalable when you work with the right data labeling software. Data labeling is the process of analyzing raw data and labeling it to provide context to machine learning software, algorithms, and end-users. The task is usually completed by a combination of software, processes, and people.

Scale 125

Scale Outsourcing Services Artificial Intelligence Scaling 125

SaaStr

APRIL 2, 2023

Later on, when we thought a new acquisition of raw technology was ready to scale (it wasn’t – it is now) In 2022 (like many companies), when we misread the “COVID bump” of 2021 for a secular change in software In each case, the mistake wasn’t being aggressive. Eventually, you end up with 2000 contract types for 1000 customers.

Sales Hiring 263

Sales Hiring Scale Scaling Customer Success 263

OPEXEngine

AUGUST 23, 2022

Advances in automation and new engineering techniques are enabling faster development cycles, raising expectations for ROI from the R&D function. A view of new revenue for every R&D dollar invested further reinforced the correlation of R&D investment to growth. . R&D Spend as a % of Revenue Benchmarks.

Outsourcing Services 59

Outsourcing Services Technical Review CTO Coach Software Review 59

OPEXEngine

MARCH 9, 2022

Most companies track R&D as a % of revenue, and maybe a few metrics about activity, but few CFOs can answer the question of what’s the ROI on their R&D investment. These questions and more are ones that OPEXEngine is dedicated to helping to provide better answers to for software and SaaS companies.

Software Review 59

Software Review Development Team Review Technical Review Outsourced Development 59

Tom Tunguz

AUGUST 14, 2017

Once a business established product market fit, the cash conversion cycle is a key metric of a company’s cash efficiency - how quickly a company can convert a dollar of investment into a dollar of cash flow. To calculate the cash conversion cycle for a software company, the formula is. More cash to invest in growth sooner.

Startup 184

Startup Sales Hiring Payment Solutions Payment Services 184

Panintelligence

FEBRUARY 7, 2024

Since its debut in the 1980s, no-code has changed the game when it comes to developing applications—and launching them at speed. Example of Panintelligence dashboard) This visual approach to software development—lets you build applications and processes with no or little coding/expertise. has finally been put to bed.

Outsourcing Services 52

Outsourcing Services Outsourced Development SaaS Underperforming Technical Team 52

OPEXEngine

JUNE 11, 2020

You hear the terms SaaS, subscription, term licenses and perpetual license software tossed around frequently. We sometimes hear companies call themselves “SaaS” companies, because they sell subscriptions, but they do not host software. The product is hosted by the vendor or a 3 rd party (like AWS).

SaaS Payments 52

SaaS Payments Payment Solutions Subscription Payment Features 52