SaaStr

OCTOBER 5, 2020

There’s a common thinking that sales teams should be relatively high churn. That the bottom 15-20% of the sales team almost has to churn each year, because it’s survival of the fittest. At Salesforce, at Box, the bottom end of the sales team churns out each year. First, do sales reps really compete with each other?

Scale 299

Scale Sales Hiring Sales Recruiting Sales 299

SaaStr

MARCH 22, 2022

This requires effort from your entire organization, and Handshake VP, Employer Partnerships Jessica Peluso outlines some changes that you can make to your brand, and your application, interview, and offer process that will help find the talent you are trying to attract and hire. Below is the transcript of Jessica’s session.

Sales Hiring 264

Sales Hiring Sales Recruiting Scale Sales 264

SaaStr

OCTOBER 3, 2022

Imagine a coverage model, from end to end, for the full customer life cycle: from demand generation to sales to post-sales. Sales Cycle. This includes everything from inside sales to account executives to strategic asset allocation. Post Sales. Execution is not just a sales process. Demand Generation.

Scale 277

Scale Sales Hiring Sales Recruiting Scaling 277

SaaStr

OCTOBER 25, 2023

For part one of this Ask Me Anything session, Jason covers everything you need to know about hiring your first VP of Sales, what he really thinks about AI, what the future of lead generation in 2024 looks like, and much more. In this interview, David Sacks talks about how 70-80% of investor time is spent looking at AI.

Scale 290

Scale Sales Hiring Sales Recruiting AI 290

SaaStr

JUNE 27, 2024

In 2020, they still didn’t have a finished product until May, when they onboarded their first customer. Job Stopped Participating in Every Interview Early On Many founders still interview everyone when their company is at 200 or 300 people. So that support person, Mafalda, started doing sales, too. And it was true.

Scale 264

Scale Sales Hiring Scaling Sales Recruiting 264

SaaStr

DECEMBER 1, 2023

Hiring a VP of Sales isn’t new, but the conversations have evolved as the world has. Jason has written about the cheat codes for hiring VPs of Sales since 2012 and realized it was worth a deeper dive. Jason has written about the cheat codes for hiring VPs of Sales since 2012 and realized it was worth a deeper dive.

Sales Hiring 162

Sales Hiring Sales Recruiting Sales Interviewing 162

How To Buy Saas

MAY 21, 2025

Whether youre a startup , an SMB , or a global enterprise , the right ATS can streamline your recruitment process, save time, and help attract top talent in a competitive market. Modern ATS software automates tedious tasks like job posting, resume screening, and interview scheduling, freeing HR teams to focus on engaging with candidates.

Systems Review 52

Systems Review Sales Recruiting Sales Hiring Technical Review 52

The Angel VC

APRIL 1, 2017

At the excellent SaaStr Annual 2016 conference about a year ago, a very experienced SaaS CEO said on stage that an internal recruiter can be a startup CEO’s secret superpower. Being willing to invest in an internal recruiter or talent manager (or more broadly, an HR person) early on requires pretty big balls a lot of confidence.

Sales Hiring 168

Sales Hiring Sales Recruiting Startup Software Review 168

OpenView Labs

DECEMBER 16, 2019

So if scaling your sales organization is a priority in 2020, here are the things you need to be aware of to make sure you do so successfully. In my experience both as a salesperson and as a recruiter, it’s primarily been four things: They want the work they’re doing to matter to them. Hiring sales leaders will get harder.

Sales Recruiting 78

Sales Recruiting Sales Hiring Scale Trends 78

OpenView Labs

JULY 20, 2020

Interviewing is hard , and interviewing candidates for sales roles can be doubly so. Sales requires a mix of left- and right-brained qualities, and accurately evaluating a candidate’s skills is a challenge for hiring managers. Why is effective interviewing so important? How not to interview for sales.

Interviewing 104

Interviewing Sales Hiring Sales Recruiting Underperforming Technical Team 104

Intercom, Inc.

SEPTEMBER 10, 2020

It’s an approach that’s served him well along the road to building the HubSpot sales team, where he was CRO for nine years. That experience led to his bestselling book, The Sales Acceleration Formula. I just don’t think sales have anything to do with product-market fit. A data-driven framework for scaling.

Scale 227

Scale Scaling Sales Recruiting Sales Hiring 227

Sales Hacker

APRIL 21, 2020

When I first wrote this article, we were in a very different place, with unemployment at an all-time low and sales hiring a top priority. You’ll be able to download the interview scorecard template that I use with my clients. Can you ever be sure you’re hiring the right salesperson? Man oh man, how the world has changed so quickly!

Sales Hiring 119

Sales Hiring Interviewing Sales Recruiting Underperforming Technical Team 119

Sales Hacker

APRIL 30, 2020

What’s your approach when hiring sales reps? Companies often hire sales reps who have knowledge of, or even a passion for, the brand’s product or industry — which is great because it gives you a team of “walking brochures” who can spout off all the benefits of your product. The best training for new sales hires.

Sales Hiring 113

Sales Hiring Sales Recruiting Sales Underperforming Technical Team 113

Sales Hacker

MAY 6, 2021

What’s the difference between a VP of Sales and a Chief Revenue Officer (CRO)? The VP of Sales. Great VPs of sales have gravitas and tact, command the room and hold their end of the table regardless of who is on the other side. Singular focus on sales. As the title would hint at, the VP of Sales should focus on sales.

VP of Engineering 117

VP of Engineering Sales Hiring Sales Recruiting Sales 117

Chart Mogul

JANUARY 9, 2025

So read on, and hopefully, your SaaS sales journey will be less about trial and error and more about steady progress toward success. Whats important to note is that each model targets a distinct customer persona and, therefore, has a unique approach to the customer journeyfrom brand awareness to sales and, ultimately, conversion.

Scale 52

Scale Sales Hiring Startup Sales Recruiting 52

ChurnZero

NOVEMBER 26, 2024

This is a guest article by Swati Garg , founder and CEO, Melo Associates , and Lindsay Lynch , senior recruitment consultant, Melo Associates , a recruitment firm focused on customer success hiring for SaaS and tech companies nationwide. A description of the initial training and onboarding process.

Technical Review 52

Technical Review Sales Recruiting Customer Success Sales Hiring 52

OpenView Labs

MARCH 8, 2021

B2B sales involves one business selling its product to another business. Those with experience in both B2B and B2C sales know that B2B is a lot tougher—the deals are bigger, there’s often more than one decision-maker, and the competition is intense. For all those reasons, hiring and management must be on point.

Sales Hiring 98

Sales Hiring Scale Sales Recruiting B2B 98

Sales Hacker

SEPTEMBER 29, 2022

If you’re new to hiring a sales team internationally, the challenges can be overwhelming. Related: How I Built a Successful International Sales Team From Day 1. Building an international sales team: Strategy. Start with which roles your sales team needs for its next stages of growth. How to choose a country?

Sales Recruiting 102

Sales Recruiting Sales Hiring Sales Interviewing 102

SaaStr

AUGUST 8, 2019

Companies need a specialized approach for SMB accounts, different than the tactics used for Enterprise. Andrei Brasoveanu will sit down for a conversation with Agnes Bazin Doctolib on how to create a targeted and effective sales process tailor-made for SMB. The topic of the day is secret to SMB sales. That’s fantastic.

Sales Recruiting 121

Sales Recruiting SMB Scale Sales Hiring 121

Sales Hacker

MARCH 8, 2018

Sales interviews are nerve-wracking. Not just for candidates, but also for hiring managers. You may have to pass on hundreds of excellent sales hires—it’s definitely frustrating. Prepare For Your Next Sales Interview with These 5 Pro Tips. Be an active participant in the interview process.

Sales Hiring 79

Sales Hiring Interviewing Sales Recruiting Underperforming Technical Team 79

Intercom, Inc.

JUNE 21, 2018

Whether you’re at an early-stage startup that’s just made its first sales hires, or part of a fast-moving sales team in a large organization, the key to success often comes down to efficiency. Then, the sales team went to work. When making a sales hire, Max pays attention to the way candidates approach getting the job.

Sales Hiring 183

Sales Hiring Scale Sales Recruiting Technical Advisors 183

SaaStr

AUGUST 8, 2019

Companies need a specialized approach for SMB accounts, different than the tactics used for Enterprise. Andrei Brasoveanu will sit down for a conversation with Agnes Bazin Doctolib on how to create a targeted and effective sales process tailor-made for SMB. The topic of the day is secret to SMB sales. That’s fantastic.

Sales Recruiting 113

Sales Recruiting SMB Scale Sales Hiring 113

Intercom, Inc.

OCTOBER 26, 2021

Getting the team right is one of the hardest parts of scaling sales. But no sales team can afford to grow without intention. While building a sales team, we’ve focused a lot on our sales culture. Here’s how we went about growing a sales team that is both world class and culture-additive.

Scale 160

Scale Sales Hiring Sales Recruiting Sales 160

Sales Hacker

JANUARY 30, 2023

The first goal of sales at a startup isn’t to bring in revenue — it’s to get customer feedback. I’ve used our sales process to iterate our way to product market-fit and wanted to share what I’ve learned along the way. Use sales conversations as a tool to get product feedback. So how do you get there?

Sales Recruiting 114

Sales Recruiting Product Marketing Scale Sales Hiring 114

Baremetrics

NOVEMBER 25, 2021

Your marketing and sales budgets, and the personnel assigned to those teams, will also rise. A sound hiring plan allocates these expenses in advance so that your team knows when they need to attract new talent, as well as their budget for onboarding them. Interview stakeholders 2. Table of Contents. What is a hiring plan?

Sales Hiring 97

Sales Hiring Sales Recruiting Finance Forecasting 97

User Pilot

JUNE 28, 2023

Sustaining user engagement throughout the entire onboarding process can feel like a task only large teams can achieve. Introducing core features, driving user activation, and maximizing retention rates after the user onboarding experience will all impact the user journey moving forward.

Onboarding 96

Onboarding SaaS Payments Payment Services Payment Solutions 96

Totango

DECEMBER 13, 2022

It’s clear to corporate leaders that strong onboarding and ongoing engagement help convert tentative new relationships into happy customers and established revenue streams; and risk management protects hard-earned customer trust and shines a light on opportunities for expansion. What do we want? Show them the data.

Sales Hiring 99

Sales Hiring Sales Recruiting Scale Customer Success 99

Totango

MARCH 15, 2022

When recruiting, start by reviewing your existing staff to see if you already have the talent you need. If you find you need to turn to external recruiting, optimize the efficiency of your talent search by making the most of resources such as staffing agencies and digital recruitment platforms.

Sales Recruiting 102

Sales Recruiting Customer Success Sales Hiring Scaling 102

Sales Hacker

NOVEMBER 3, 2020

At Sales Hacker, our Community Leaders help build relationships with our members. Our 2020 Community Leaders went through an extensive application and interview process, which means we are confident in their ability to provide members with the best advice possible. WHY SALES HACKER? WHY SALES HACKER? “ Mark Moshofsky.

Scale 126

Scale Sales Recruiting Sales Hiring Sales 126

OpenView Labs

AUGUST 19, 2021

Sales recruiting is broken. The sad truth is that VP of Sales are turning over within 19 months —and that timeline is shrinking. . Not only that, the market has heated way back up and the VP of Sales is one of the most sought after roles. This isn’t linear and there are many shades of grey when it comes to sales. .

Sales Hiring 98

Sales Hiring Sales Recruiting Startup Scale 98

OpenView Labs

JANUARY 25, 2022

Here are the top seven onboarding mistakes you could be making. Read on to learn how to improve and get inspired by some of the best SaaS onboarding experiences. The top 7 self-serve onboarding mistakes. 1 – Your product is too confusing without sales or success helping out. The same mistakes come up time and again.

Onboarding 98

Onboarding Sales Recruiting Software Interviewing 98

Sales Hacker

JANUARY 8, 2021

Elements of Successful Global Sales Expansion. “Be So, let’s look at four keys to a successful global sales expansion. The hard questions: No plan is without its faults, and no sales expansion is without its fair share of roadblocks. It takes a particular type of sales leader to be the first in a new country or region.

Sales Hiring 107

Sales Hiring Sales Recruiting Sales Technical Review 107

SaaStr

AUGUST 27, 2019

How to Design a Sales Comp Plan to Get You to $100M with Work-Bench, Movable Ink, MongoDB and Concert Finance. This panel will speak tactically to various comp design options as a way for management to determine and promote ideal behavior in their front-line teams. Meghan Gill | VP of Sales Ops @ MongoDB. FULL TRANSCRIPT BELOW.

Sales Recruiting 153

Sales Recruiting Sales Hiring Scale Sales 153

Sales Hacker

DECEMBER 19, 2022

As the president of Sales Xceleration, a firm specializing in assessing and implementing sales strategy , sales processes, and sales execution to drive growth, I’ve seen how job hopping can affect otherwise stable sales teams. Sales organizations experienced 58% higher voluntary turnover in 2021 than in 2020.

Sales Hiring 101

Sales Hiring Underperforming Technical Team Sales Recruiting Compensation 101

User Pilot

DECEMBER 6, 2023

Start implementing a dogfooding program by recruiting users from across the organization, especially those not involved in the product development. Before you start testing, provide testers with adequate user onboarding so that they know how to use the product. Book the demo to see how you can use it for dogfooding in your SaaS.

Software Development 98

Software Development Sales Recruiting Development Software Review 98

Sales Hacker

DECEMBER 8, 2020

Subscribe to the Sales Hacker Podcast. A more scientific interview process [20:35]. Sam Jacobs: This week on the show, we’ve got Luke Rogers, the Vice President of Sales at Instabase. He now leads the sales function at a really promising and high-growing unicorn called Instabase. Welcome to the Sales Hacker podcast.

Scale 114

Scale Sales Hiring Sales Recruiting Technical Review 114

User Pilot

MAY 30, 2024

PMMs are more external-facing and work with customer-facing teams like sales, marketing, and customer success (alongside leadership). PMMs also care about adoption but may additionally monitor marketing performance metrics like leads, sales pipeline, sales velocity, and win rates. NPS survey created in Userpilot.

Product Marketing 103

Product Marketing Interviewing Management Scale 103