SaaStr

SEPTEMBER 3, 2019

Uber is a classic marketplace company. It’s a two-sided marketplace. You had town car services before. What would the world look like if not only did you have a career coach that could help you review your resume and review your portfolio, what if you could just push a button and job interviews popped up on a calendar?

Acquisition 137

Acquisition Software Review Payment Methods Marketplace as a Service 137

Intercom, Inc.

JANUARY 16, 2020

?. Andrey Khusid, founder and CEO of Miro , hasn’t done many interviews. Andrey explains why embracing the professional services sector in a unique way has paid dividends. Because I think everyone talks about platforms but to actually do it properly – and it sounds like you guys are really invested in it – it is a big investment.

Consulting 249

Consulting Marketplace as a Service Scale Development 249

SaaStr

AUGUST 16, 2019

Below, we’ve shared the full transcript of Harry’s interview with Justin Welsh. Justin Welsh: And I took the bus from Allentown to New York and interviewed for the role and I landed at ZocDoc as the second sales hire and the 10th employee and that’s really how I broke into SaaS. Justin Welsh. Zach Perret. And so that happened.

Scale 137

Scale Underperforming Technical Team Sales Hiring Interviewing 137

Sales Hacker

MARCH 18, 2019

This week on the Sales Hacker podcast, we interview Roger Scott , Chief Customer Officer at New Relic. He’s responsible for leading all aspects of the company’s customer facing technical resources across sales, engineering, technical account management, professional services, and support engineering.

VP of Engineering 69

VP of Engineering Sales Hiring Scale Technical Review 69

Backlinkfy

FEBRUARY 7, 2019

By doing so, a business could easily increase its prospects of a return on investments. Furthermore, research by McKinsey and Company revealed that businesses with the presence of ethnic minorities within the leadership structure were 33% more likely to outperform their peers on profitability (6). Age discrimination – Too old for tech?

Marketing 40

Marketing Technical Review Marketplace as a Service Social Media 40

SaaStr

JANUARY 28, 2020

Maria : Yeah, I think, coming from a marketing side and thinking about that as a marketer, marketing is all about investments. There’s none of the brands that you’ve seen get to an IPO or continue on to a Fortune 500 company that is not making some significant investments there. Aaron : And they just have to do it.

Sales Hiring 204

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 204

SaaStr

SEPTEMBER 27, 2019

268: Ryan Bonnici is the CMO @ G2, the company that allows you to get the right software and services for your business with over 897,000 user reviews to help you make smarter buying decisions. Below, we’ve shared the full transcript of Harry’s interview with Ryan Bonnici. How does Ryan think about the relationship between the two?

Sales Hiring 131

Sales Hiring Sales Recruiting Scale Software Review 131

SaaStr

MARCH 30, 2022

Co-Founder Lloyed Lobo interviews Bharadwaj as she shares Atlassian’s five building blocks to win. Investing in a Product-Led Model. Bharadwaj recommends investing more on the “building” side of the business that focuses on creating the best possible product for the customer, with sales focusing most of their efforts on expansion.

Scale 225

Scale Sales Hiring Marketplace as a Service Construction 225

SmartKarrot

MAY 9, 2022

Not only does fostering innovation help encourage employees to bring their best ideas forward, but it also ensures that your company will stay relevant in the marketplace no matter how much the world changes. It will take different forms for different teams and organizations, but it always starts with leadership.

Innovation 10

Innovation Scale Marketplace as a Service Customer Success 10

Sales Hacker

MARCH 2, 2020

Wooden on Leadership. You don’t have to be subservient, forfeit your self-respect, or fake enthusiasm about your product or service. Then a mentor’s invitation from the other side of the world powerfully transforms everything as Joshua embarks on the journey of discovering leadership secrets of strategic selling.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

Unbounce

JUNE 16, 2020

These are often built with agencies, consultants, and managed-service-providers (MSPs) in mind. These partners resell your product and benefit from offering ongoing services, usually on a retainer basis. Partners need to trust that you have a stable and reliable product if they’re going to invest in you. Reseller Programs.

Outsourcing Services 131

Outsourcing Services Sales Recruiting Scale SaaS 131

Sales Hacker

APRIL 21, 2021

The director of customer success brings her Salesforce report to a cross-functional meeting with sales and marketing leadership. For those that are looking to get into revenue operations, I think it’s truly investing in being a generalist. I turned to sales for a technical recruiting agency and project management services.

Scale 100

Scale Technical Review Sales Recruiting Technical Advisors 100

Sales Hacker

OCTOBER 7, 2021

The best products, services, and ideas are nothing without a way to turn them into currency, and sellers are a big part of making commerce happen. Bringing Sales & Leadership with Heart and Ladies Happy Hour to the sales community. Invest in your development internally and externally. Anita Nielsen. Hang Black.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

Intercom, Inc.

JULY 21, 2022

What started as a series of interviews by co-founder Des Traynor soon bloomed into hundreds of episodes where we explore how businesses are driving growth through customer relationships and how to build successful products at scale. I’m recording the first in what I expect to be a series of interesting interviews.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

ChurnZero

JUNE 22, 2021

Their mission is to improve lives through learning and it’s the largest online destination that help students and businesses gain skills from expert instructors teaching over 155,00 online courses on topics from programming to leadership to Customer Success. Already an experienced Customer Success Manager?

Customer Success 92

Customer Success Churn Consulting Marketplace as a Service 92

Sales Hacker

AUGUST 18, 2020

We’ve got an interview with Brandon Meyers , the chief revenue officer of ADARA. We’ve got an interview with Brandon Meyers, the chief revenue officer of ADARA. Now, without further ado, let’s listen to this interview with Brandon Meyers. Sam Jacobs: Is it a subscription service? So what do we do, right?

Subscription 106

Subscription Payment Features Scale Underperforming Technical Team 106

SaaStr

MAY 14, 2023

Algolia went from zero to seven figures in revenue in 12 months, and the launch of their search as a service product, and grew pricing from $19 a month to $100,000, which sounds amazing. web services. We got investment from 500 Startups. We definitely under invested last year. Next up, we’ve got Nicolas Dessaigne.

Sales Hiring 227

Sales Hiring Sales Recruiting Scale Payment Methods 227

Intercom, Inc.

AUGUST 30, 2018

Two decades later, these two women are blazing trails in design leadership. We hold office hours every week so people have access to us and can ask us any kind of question from: “I’m interviewing a designer on Thursday. We ended up having a leadership change that really disrupted the whole organization. What do I do?”

Scale 149

Scale Leadership Scaling Venture Capital 149

SaaStr

NOVEMBER 21, 2020

Below, we’ve shared the transcript of Harry’s interview with Rob. Rob Gonzalez: Operationally, I look at, in particular, my experience at Endeca, but also another startup that sold to pharmaceutical companies and other life sciences businesses and financial services companies called Cambridge Semantics. Harry Stebbings. Rob Gonzalez.

SaaS Payments 249

SaaS Payments Scale Payment Services Payment Solutions 249

SaaStr

FEBRUARY 7, 2020

In Today’s Episode We Discuss: * How Karen made her way into the world of SaaS as one of the first employees at Box and then how that led to her transition to the world of investing with B Capital. How does Karen think her mindset will shift when making the move from angel to now institutionally investing with B Capital? Karen Page.

Scale 172

Scale Underperforming Technical Team Investment Sales Hiring 172

Point Nine Land

OCTOBER 22, 2019

Both Jack and Rian had tech backgrounds and at the time were providing consulting services to the legal industry. Law practice management software existed, but it required on-premise service and tens of thousands of dollars in annual upkeep, which meant only the big law firms had access to it. Again, this was 2007.

Technical Review 40

Technical Review Scale Sales Hiring Business 40

Chart Mogul

JUNE 25, 2020

For example, a journalist might interview you or write about your product updates or funding rounds. It makes it easier to pitch new guest posts and get clients for my content marketing services because I’ve built up this trust. Buffer built a great reputation, which is invaluable when you’re competing in a crowded marketplace.

SaaS 101

SaaS Business Content Marketing Construction 101

SaaStr

JULY 26, 2019

She likes to invest across consumer, B2B saas, and technology infrastructure companies at the earliest stages. In 2008 Leah founded TaskRabbit, the leading on-demand service marketplace in the world. Below, we’ve shared the full transcript of Harry’s interview with Eric Christopher. Eric Christopher. Leah Busque.

Sales Hiring 141

Sales Hiring Scale SaaS Payments Payment Services 141

Sales Hacker

OCTOBER 20, 2020

Today we are interviewing an executive and life coach, somebody who has personally helped change my mindset. If you missed episode 131, check it out here: Data, Set, Match: How to Build a Two-Sided Marketplace to Drive Revenue with Ryan Walsh. Now, without further ado, let’s listen to this interview with John Mark Shaw.

Scale 69

Scale Underperforming Technical Team Sales Outsourced Development 69

SaaStr

AUGUST 15, 2020

We’ve got everything from self-service all the way up to the enterprise. So how we accomplish something at the enterprise level in a one to few or a one-to-one or a one to few is very different to how you would accomplish it in a self service model. But as we look at our market, it’s not all created equal. Jay Snyder: 100%.

Payment Methods 190

Payment Methods Merchant Services Scale Payments 190

SaaStr

APRIL 3, 2019

The biggest companies on earth spend billions of dollars on this service no one’s ever heard of called freight forwarding and they all hate their vendors. So we never should have even been a, we’re in multi sided marketplace. And the reality is we’re in a service business. So we have this enormous market.

Scale 100

Scale Sales Hiring Systems Review Marketplace as a Service 100

Chart Mogul

JUNE 25, 2020

For example, a journalist might interview you or write about your product updates or funding rounds. It makes it easier to pitch new guest posts and get clients for my content marketing services because I’ve built up this trust. Buffer built a great reputation, which is invaluable when you’re competing in a crowded marketplace.

SaaS 52

SaaS Business Content Marketing Construction 52

Sales Hacker

JANUARY 24, 2018

Headline: Demonstrate your thought leadership. Start by interviewing your current clients. For example, if I were doing this for my content marketing service, Grizzle , I would ask my clients questions like: What does your current PR system look like? For professional services, there’s a sweet spot. Facebook Groups.

Sales Recruiting 84

Sales Recruiting Sales Underperforming Technical Team Social Media 84

Intercom, Inc.

MARCH 22, 2018

Fast forward to today, and Eventbrite is the world’s largest self-service event ticketing and registration platform – processing more than 3 million tickets each week. Going back a bit, Brian was a co-founder at SkillSlate, a local services marketplaces similar to Thumbtack. We raised a $1.5-million

Marketplace as a Service 189

Marketplace as a Service Scale Payment Solutions Payment Services 189