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Top 10 Reasons SaaStr Annual 2025 Will Be Better Than Ever!! May 13-15 in SF Bay!

SaaStr

800+ VCs Ready to Invest This year, were bringing together over 800 VCs and investors, making SaaStr Annual 2025 the ultimate place to pitch, connect, and secure funding. SaaStr Annual has always been the go-to event for SaaS founders, executives, and investors, but 2025 is shaping up to be the best one yet. The SaaStr.AI

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Scaling from $1 to $10M, an AMA with SaaStr CEO and Founder Jason Lemkin (Pod 573)

SaaStr

Jason recently opened up an AMA on Twitter Spaces to answer questions about scaling from $1M to $10M. Episode 573 of the podcast is an excerpt from the recording, and you can find the full transcript below. Jason Lemkin: Hey everybody. We did a good AMA on this scaling at SaaStr Europa in Barcelona, a couple weeks back. It was packed.

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ChurnZero’s 10 Customer Success Leaders to Watch in 2022

ChurnZero

Our recent Customer Success Leadership Study showed that 61% of respondents reported a Vice President and above as being the highest leader in their Customer Success organization in 2021 – an increase of 7% from the previous year. This is in part due to a rise in the standing of the Chief Customer Officer role.

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Meet the winners of the 2022 ChurnHero Awards for Customer Success

ChurnZero

For the third year running, we asked CS teams who’ve challenged the status quo with innovative, meaningful, and customer-centric approaches to enter the ChurnHero Awards and tell us all about it. Our clients have a defined budget cycle and timeframe in which they use our products,” says Laurie Fox , director of client success at ClearGov. “If

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ChurnZero’s 10 Customer Success Leaders to Watch in 2019

ChurnZero

There are Customer Success leaders out there who are always looking at things a little differently, who are ahead of the curve and who are continually learning and pushing innovation. Chris Collins, Senior Vice President and Chief Customer Officer, Ellucian. So, without further ado… .

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4 Industry Experts Share 8 Best Practices For Impactful Customer Lifecycle Optimization

Valuize Consulting

Q: How much time and budget should a revenue organization dedicate to innovation and transformation? In my experience, somewhere between 6-8% of budget resources should be dedicated to the future,” shares Jake Sorofman, former President at MetaCX and current Chief Marketing Officer at Visier Inc. Sound familiar?

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Customer Engagement Manager Career Path

User Pilot

This role will challenge you to foster collaboration, innovation, and continuous improvement within your team while developing and implementing strategic initiatives to enhance service delivery and client satisfaction. Without further ado, let’s get into it! What does a customer engagement manager do?