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5 lessons learned starting a new team within our sales organization

Intercom, Inc.

A little over a year ago, I got the opportunity to start a new team within our sales organization – a team of Relationship Managers dedicated to growing our current customers at scale. The opportunity emerged out of a shift in how we practice sales. Starting a new sales team is not unlike doing improv.

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The Playbook to Scaling Your Team in Hypergrowth with Flexport CRO Ben Braverman (Video + Transcript)

SaaStr

That was the most over the top entrance that the sales leader for a company that moves boxes around the world has ever gotten. So we did about 442 million in sales last year. In some cases, they’re even owned by governments. In every case, they are government regulated, and they were not buying software.

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Thanks to Payhawk, G2, Zoho, Outreach, and Onboard for Sponsoring SaaStr Annual 2022!

SaaStr

With over 70 million users worldwide, Zoho’s 50+ products aid your sales and marketing, support and collaboration, finance and recruitment needs—letting you focus only on your business. Outreach is the only solution provider to integrate sales engagement, conversation intelligence, and revenue intelligence into one platform.

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Working With a Digital Marketing Agency Vs. Hiring In House

Neil Patel

Having a robust network or visibility through your personal brand or thought leadership is also a scenario where it would make sense to leverage that to build a great team. For instance, if you rely on government contracts or seasonal cycles. This includes costs such as ads, networking events, recruitment personnel and so on.

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The SaaS Trust Crisis with Godard Abel (Video + Transcript)

SaaStr

And then I spent a year at Salesforce working on Marc Benioff’s extended leadership team, and really had a chance to learn how important trust can be, and also really learn from Salesforce, from Mark, how do you really build a global SaaS leader at scale? Also government, it is right now in this time, hard to know who to trust.

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From Slooooow Growth to Hypergrowth with Collibra and Insight Partners (Video + Transcript)

SaaStr

For Collibra, a cross-organizational data governance platform, the company went from slow growth to hypergrowth. Felix Van de Maele, Co-Founder and CEO of Collibra, will be joined by Teddie Wardi, Managing Director of Insight Partners, to unpack how he built a unicorn company from idea to conception to record growth.

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Nov 22 – Customer Success Jobs 

SmartKarrot

Build an engine for positive team growth across recruiting, training, management, and operations. Be the voice of your team to other departments and leadership – escalate issues that impact the customers or inhibit the employee’s ability to succeed. Create a productive, high-energy, and achievement-oriented team environment.