OpenView Labs

OCTOBER 2, 2019

This time every year, sales and sales operations teams work with their business partners in finance, marketing and other functions to set their annual sales plan for the coming year. One way to approach this complexity is to separate out the three key components of sales planning. Headcount Planning.

Headcount 41

Headcount Sales Hiring Scale Sales 41

Baremetrics

NOVEMBER 1, 2021

It would be an understatement to say that we’re a fan of Flightpath Finance. We’re excited to announce that Baremetrics has acquired Flightpath Finance. Flightpath finance is our new (now not-so-secret) weapon. Have you ever held off on a key hire because you weren’t sure you had the cashflow to support them?

Finance 96

Finance Outsourced Development Sales Hiring Forecasting 96

Intercom, Inc.

AUGUST 30, 2022

This is especially important for small teams, where you need to operate at a scale far beyond your headcount (without burning out your team by working around the clock). Your first few hires are so influential in the success of your company. For small startups, hiring internationally can be intimidating. Questions to ask.

Scale 163

Scale Payment Services Startup AWS 163

SaaStr

FEBRUARY 1, 2024

Enterprise has a budget owner, influencer, decisionmaker, and finance person to sign off. On the other side of the spectrum is sales-led growth, which requires a lot of human touchpoints. You can also combine the two, as Kady did at DropBox, with a self-serve sales-assisted motion. What kind of headcount do you have?

Scale 184

Scale Scaling Sales Hiring Marketing 184

Intercom, Inc.

JUNE 21, 2018

Whether you’re at an early-stage startup that’s just made its first sales hires, or part of a fast-moving sales team in a large organization, the key to success often comes down to efficiency. Then, the sales team went to work. In his opinion, the hiring process is a preview of their sales technique.

Sales Hiring 183

Sales Hiring Scale Sales Recruiting Technical Advisors 183

ChurnZero

NOVEMBER 22, 2021

As a Customer Success leader, do you get anxious at the thought of asking your CFO or CEO for additional headcount? Have you ever been in a position where you’ve had to beg to hire more resources? We’re behind on our sales projections. How to Build a Customer Success Budget for Headcount. Benchmark: Revenue per CSM.

Customer Success 98

Customer Success Sales Hiring Headcount Benchmarks 98

SaaSOptics

MAY 2, 2022

The two most common go-to-market strategies are sales-led growth (SLG) and, more recently, product-led growth (PLG). . In a sales-led model, sales processes and teams are the primary drivers of revenue growth. All of this was made possible by deploying both product- and sales-led growth tactics (AKA a “hybrid model”).

Scale 97

Scale Sales Hiring Underperforming Technical Team Sales 97

OPEXEngine

NOVEMBER 23, 2020

While many of these mistakes or potential issue items are likely to be more prevalent in a business with a lean (or essentially non-existent) finance team, we’ve seen large businesses deal with many of these same challenges. Sales & Marketing Expenses (S&M). This INCLUDES headcount-related expenses.

Finance 52

Finance Sales Hiring Headcount Scale 52

Tom Tunguz

JANUARY 31, 2021

It’s February 1st and many software startups herald the new fiscal year with Sales Kick Off (SKO). During SKO, leaders discuss the strategy of the company, discuss product advances, and share the financial plan highlights including changes to quota and accelerators for sales commissions. Account Executive.

Forecasting 145

Forecasting Sales Hiring Headcount Finance 145

Intercom, Inc.

JULY 29, 2021

Ever since he was hired as the Director of EMEA Sales at BrowserStack , a web and mobile testing platform that lets developers test their websites and mobile applications across browsers, operating systems, and mobile devices, he had to completely rethink how to successfully onboard hundreds of salespeople just as everyone was going remote.

Sales Hiring 223

Sales Hiring Scale Sales Recruiting Underperforming Technical Team 223

ChurnZero

NOVEMBER 18, 2022

The Q&A portion of the webinar covered topics including how to overcome budget objections, promote CS wins across the organization, secure budget at the same rate as sales, and much more. This is something that I’m doing with fractional headcount allocation. A lot of times, my COO might know about it. CFO is on it.

Customer Success 98

Customer Success Sales Hiring Headcount Scale 98

Sales Hacker

FEBRUARY 23, 2024

Wiza’s accuracy-obsessed B2B contact database offers 99% coverage of LinkedIn profiles as well as a powerful Chrome extension that enables you to access contact data while browsing LinkedIn profiles and when exporting from Sales Nav. From there, hire a VP of sales whose job it is to replicate what made the initial sales reps successful. #4

Banking 90

Banking Scale Sales Recruiting Sales Hiring 90

Chart Mogul

AUGUST 15, 2019

Revenue-based financing is quickly becoming a popular way for startups to raise funds without sacrificing equity. This is a guest post by Brian Parks, Managing Partner at Bigfoot Capital. New investment structures are gaining traction in the early-stage SaaS financing market. A high-level look at Revenue-based financing (RBF).

Finance 85

Finance Payments Revenue Payment Solutions 85

The Angel VC

MARCH 23, 2016

The original v1 model was a very simple plan for early-stage SaaS startups with a low-touch sales model. If you have a SaaS startup with a higher-touch sales model where revenue growth is largely driven by sales headcount, the plan needs to be modified accordingly. Fill those cells with your own data and assumptions.

SaaS Payments 217

SaaS Payments Headcount SaaS Payment Methods 217

InsightSquared

MAY 7, 2019

Sales is the Growth Engine. Sales is the engine driving SaaS company value. Top and bottom line performance are totally dependent on the sales organization and its performance. And sales expense is typically the largest expense item on a growth SaaS company’s income statement. Typical SaaS Sales Metrics.

Scale 102

Scale Sales Hiring Metrics Sales 102

SaaStr

JUNE 16, 2020

Leveraging survey data from 66+ enterprise SaaS companies, Matt Garratt, Managing Partner of Salesforce Ventures shares the landscape of how businesses are shifting their sales & GTM strategies to react to today’s uncertain times. Adnan Chaudhry | SVP of Sales @ Salesforce.

Sales Hiring 155

Sales Hiring Scale SaaS Payments Payment Services 155

Intercom, Inc.

NOVEMBER 5, 2019

Inspired by the release of our book Intercom on Sales , we wanted to take a fresh look at three big topics – speed, automation, and growth. We wanted to know: what are sales leaders doing to bring velocity to their sales cycle? How are they using automation to bring new efficiencies to their sales orgs?

Scale 139

Scale Sales Recruiting Sales Hiring Trends 139

OPEXEngine

SEPTEMBER 9, 2021

From variations on the subscription model itself, to inbound marketing or product led growth, account based sales models and Customer Success organizations, the CFO is in the driver’s seat to guide the corporate vessel through evolving models and changing economics.

Benchmarks 52

Benchmarks Sales Hiring Headcount Customer Lifetime Value 52

Intercom, Inc.

NOVEMBER 3, 2022

You’re investing resources in hiring and training the right people, tracking different metrics at different stages, adding more and more complexity with each increase in headcount, use cases, and customers. I think that the hiring competitive landscape is extremely difficult. Natasha: The challenges are endless.

Scale 206

Scale Outsourcing Services Software Sales Hiring 206

Intercom, Inc.

NOVEMBER 14, 2018

There are many parts to a high-performing sales organization – the right people, processes and strategy, to start. That’s not to say there’s no art to practicing sales. Much of what defines our most outstanding sales reps is their ability to deeply understand our prospects’ and customers’ business needs and speak directly to them.

Sales Hiring 188

Sales Hiring Metrics Revenue Sales 188

Chart Mogul

AUGUST 15, 2019

Revenue-based financing is quickly becoming a popular way for startups to raise funds without sacrificing equity. This is a guest post by Brian Parks, Managing Partner at Bigfoot Capital. New investment structures are gaining traction in the early-stage SaaS financing market. A high-level look at Revenue-based financing (RBF).

Finance 52

Finance Payments Revenue Payment Solutions 52

OpenView Labs

JUNE 3, 2021

Engineering manages IT. Hiring managers take on HR responsibilities. For example, only Finance manages the books, and only Engineering actually writes the code for the product. Specifically, I’m talking about product management and product marketing. CEOs “hit the streets” and sell.

Product Marketing 93

Product Marketing Sales Hiring Startup Scale 93

SaaStr

FEBRUARY 28, 2020

. * How does one know when we need to hire generalists vs specialists? Karl has been in every interview for every new hire for the first 6 years of the business, why? * Karl has been in every interview for every new hire for the first 6 years of the business, why? How does Karl structure the hiring process today?

Sales Hiring 213

Sales Hiring Scale CTO Hire CTO Coach 213

Intercom, Inc.

FEBRUARY 10, 2022

Reduced headcount, longer working hours, and a spike in queries have led to burnout. “We surveyed over 1,200 global support leaders across a range of sectors like tech, e-commerce, and finance” We found that the customer support landscape is rapidly evolving, making adapting to change no longer optional for any business.

Customer Support 211

Customer Support Trends Technical Review Headcount 211

Sales Hacker

MAY 26, 2021

There are many moving parts in a successful sales organization. If you know that you love strategizing to increase sales but don’t want to be an account executive, sales operations may be the right place for you. What is Sales Operations? Why do we need Sales Operations? Average sales cycle duration.

Scale 60

Scale Sales Hiring Sales Outsourced Development 60

Sales Hacker

JUNE 16, 2021

If you could spend a day with sales teams from some of the most successful companies in the world, what would you see? They’re all on board – marketing, sales, product, customer success, and executive leaders. Their sales tools are integrated effectively, coaching is readily available, and sales reps are happily using their CRM.

Sales Enablement 100

Sales Enablement Scale Sales Hiring Technical Review 100

OPEXEngine

OCTOBER 31, 2019

Over the past decade benchmarking software and SaaS companies , I’ve had the chance at OPEXEngine to work with hundreds of amazing Finance execs who work incredibly hard at getting the right data to support their company’s goals. SaaS Finance Benchmarks. Finance skill sets. Skills & Experience.

Finance 40

Finance CTO Hire Headcount SaaS 40

Intercom, Inc.

JULY 21, 2022

Things like media companies, finance companies, retail companies, sales functions, marketing functions, and customer support. And so we hired somebody who had a lot of experience and could recommend ways to build the team. And so we hired somebody who had a lot of experience and could recommend ways to build the team.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

ChurnZero

DECEMBER 28, 2021

Talk with any Customer Success leader or hiring manager today, and they’ll tell you that the demand for experienced Customer Success professionals is off the charts. Because as we know, hiring the wrong candidate, particularly for customer-facing roles, can negatively affect your company’s customer relationships and renewal rates. “How

Sales Hiring 52

Sales Hiring Headcount Customer Success Outsourced Development 52

Intercom, Inc.

JULY 11, 2019

Here are five quick takeaways: Most sales and support teams talk about their jobs as a funnel. We said, “Oh, we could build a service component in here,” and now we have a marketing hub, a sales hub and a service hub. Everybody in marketing and sales and probably even customer service uses the concept of a funnel.

Scale 188

Scale Scaling Sales Hiring Underperforming Technical Team 188

Intercom, Inc.

JANUARY 20, 2022

The people you’ve spent so long hiring and setting up for success will likely know where the company can improve if you’re humble enough to listen. Our sales team’s momentum, to some degree, is dependent on our R&D momentum. Questions such as “Why isn’t this live yet?” or “Who’s making the decision?”

Underperforming Technical Team 249

Underperforming Technical Team Headcount Sales Hiring Scale 249

SaaSX

JULY 26, 2020

Here are 5 roles you may not have thought of and how they can help drive immediate revenue & sales efficiency impact. Role: Also known as Sales Engineer, but I prefer to call it Product Specalist. This is a dedicated role that helps distribute product knowledge across a fast-scaling sales and customer success team.

Sales Recruiting 64

Sales Recruiting Technical Review Scale Startup 64

Outseta

JANUARY 20, 2020

I was offered a job as Buildium’s first full-time marketing hire, pulling in a cool $38,400 annually. In light of the sale of Buildium last month I figured now is as good of a time as any to reflect on the most important ones. We could branch out into commercial property management.

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

Intercom, Inc.

MAY 9, 2018

It’s easy when R&D, Marketing, Sales and Finance all fit in a single room and two pizzas are sufficient to feed everyone. It’s simple math: if everyone has to be involved in every decision, doubling your headcount quadruples the distinct conversations needed. Anyone can hire (expensive) consultants to do that job.

Scale 182

Scale Sales Hiring Headcount Scaling 182

Payrix

FEBRUARY 21, 2024

The solution is to hire a payments expert to train your sales team, sitting side by side over a few weeks to create a single selling motion for software and payments that your end users will have confidence in. Andy Meadows We’ll kick it off with sales. And that comfort and confidence starts with that sales rep.

Payments 100

Payments Merchant Services Embedded Payments Payment Services 100

Kellblog

JANUARY 2, 2024

Some found themselves blown up (aka Slootmanned ), often in hasty lose/lose transactions leaving customers dissatisfied with reduced attention levels and sales unhappy with additional work without additional resource or pay. Per LinkedIn , headcount is up 240% over the past two years. They continue to rapidly innovate on product.

AI Search 108

AI Search Technical Review Technical Advisors ChatGPT 108

Sales Hacker

OCTOBER 28, 2019

This week on the Sales Hacker podcast, we speak with Amyra Rand , VP of Sales & Strategic Partnerships at Criteria Corp. Amyra is also a member of the Revenue Collective & the Chapter VP at the American Association of Inside Sales Professionals; she is an MBA from Pepperdine. Subscribe to the Sales Hacker Podcast.

VP of Engineering 40

VP of Engineering Sales Hiring Sales Recruiting Scale 40