Neil Patel

FEBRUARY 4, 2021

NP Digital is a performance marketing agency built by marketers, and our global offices allow us to deliver our specialized services to clients worldwide. Below, we’ll explain how each of our agencies works, the services they provide, and what to expect from each of them in the future. Team and Leadership at NP Digital.

VP of Engineering 126

VP of Engineering Marketing Marketplace as a Service Social Media 126

SaaStr

NOVEMBER 7, 2019

Romain Huet : Of course, besides the brand I mentioned earlier like, Google, Apple and Facebook, and so on, a lot of marketplaces also like Uber and Airbnb they tend to think of themselves as platform because they have the buyers and the sellers connecting to each other. Giving anyone the ability to create and organize events seamlessly.

Payments 120

Payments Merchant Services Payment Solutions Payment Services 120

SaaStr

JULY 22, 2019

We are the world’s most complete and comprehensive instrumentation platform on the marketplace today, that is cloud-based, that is SaaS-based. And I think it’s especially true of SaaS companies, when you start to think about the fact that everything is a service. We didn’t ever have an on-prem solution.

Scale 174

Scale Scaling Sales Hiring Underperforming Technical Team 174

Intercom, Inc.

MAY 13, 2021

A great customer success team will help you to better understand your customer’s needs, identify what “success” means to them, and in turn, help your customers realize the value of your services, creating a more successful outcome for both their team and yours. Since then, you’ve spent over 12 years in post-sales leadership.

Scale 177

Scale Customer Success Strategy Sales Hiring 177

FastSpring

DECEMBER 18, 2018

Welcomed Key Executive Hires to the Leadership Team. We’re excited to grow our hardworking leadership team to help us take FastSpring to the next level. We take great pride in delivering the best ecommerce platform that helps software businesses succeed in the global marketplace. Introduced the FastSpring Plugin for WordPress.

Marketplace as a Service 64

Marketplace as a Service Sales Hiring Scale Leadership 64

FastSpring

DECEMBER 19, 2019

We Welcomed a Key Executive to the Leadership Team. We’re excited to grow our exceptional leadership team to help us take FastSpring to the next level. We take great pride in delivering the best ecommerce platform that helps software businesses succeed in the global marketplace. We Evolved Our Brand.

Technical Review 64

Technical Review Software Review Marketplace as a Service Innovation 64

SaaStr

JUNE 3, 2020

The SaaS Trust Crisis is making it harder to market and sell software and services than ever before. Thanks to Jason Lemkin and the SaaStr Team for putting on this event in a very tough time. com, where we’re building, deleting software marketplace, we’re also seeing software booming. The situation is getting worse.

Software Review 181

Software Review Scale Technical Review SaaS 181

Sales Hacker

SEPTEMBER 2, 2020

PipelineEquity generates a large number of their leads by speaking at events and writing for outlets like Forbes. And to facilitate that their website shows some of the services they provide with a vague “get in touch” option and no pricing listed. DirectIQ drives traffic via Shopify marketplaces and the Google Apps marketplace.

Scale 108

Scale Outsourcing Services Sales Technical Review 108

Totango

FEBRUARY 22, 2021

For industries like retail and hospitality, customers couldn’t shop in stores, dine in restaurants or attend major events anymore, so they had to quickly shift to accommodate these new needs. In particular, the pandemic forced companies to redefine and refocus on the customer experience. Totango Sets New Records.

Customer Success 62

Customer Success Scale Marketplace as a Service Technical Review 62

SaaStr

FEBRUARY 18, 2020

That was a super cool event. And our job is to basically find a way to bring that to life, be ambassadors of the brand and bring it out to the marketplace. It’s about winning together and building that relationship and that dynamic between the marketing leadership and the CEO is key to doing that. Maria : Yeah.

Scale 214

Scale Sales Recruiting Sales Hiring Underperforming Technical Team 214

SaaStr

JULY 11, 2019

It may seem like a simple decision, but there is a lot of complexity in a two-sided marketplace where people are expecting to get paid. The marketplace was doing well. Back in those days, I was really inspired by the eBay model of a marketplace where it was a bidding auction approach. We looked at the numbers. It was healthy.

Scale 117

Scale Marketplace as a Service Sales Recruiting Scaling 117

User Pilot

AUGUST 30, 2023

Product Drive is Userpilot’s FREE online event where experts from top companies come to share growth and marketing insights. The event is for anyone responsible for driving growth for their product. Product management and leadership speakers. leadership to uphold your customer-centric focus. Save your spot!

Scale 97

Scale AI Growth Hacking Innovation 97

ProfitWell

NOVEMBER 7, 2019

PieSync is an integration platform as a service (iPaaS) specializing in customer data. An integration service like PieSync, then, helps save manual labor and eliminate inconsistencies by automatically syncing data across apps.". What I enjoyed—and I feel worth bringing up—is how eco-friendly this event was.

Sales Recruiting 40

Sales Recruiting Scale Sales Hiring Marketplace as a Service 40

Sales Hacker

SEPTEMBER 20, 2022

My classmates moved back into their childhood bedrooms, fought for part-time jobs in retail and food service. Clients canceling events, reducing spend, and failing to make payments. Adjust your pitch to meet the tone of the marketplace. In May 2008, I graduated college — with 1.56 The job market vanished overnight.

Sales Hiring 79

Sales Hiring Marketplace as a Service Payment Services Banking 79

ChurnZero

NOVEMBER 18, 2022

According to our 2022 Customer Success Leadership Study, CS teams are already underfunded and under-resourced. My job is to continually inform and share knowledge that’s going out in the marketplace. Do they have a knack for leadership? Sharing what is important, what I’m seeing, that’s part of my job.

Customer Success 98

Customer Success Sales Hiring Headcount Scale 98

SaaStr

MAY 15, 2020

Finally, before YesWare, she was VP of Sales @ Engine Yard, where she tripled monthly recurring revenue, over the course of her 3+ year tenure, in 3 key leadership roles. Listen to the start of the episode for a promo code to our upcoming events! Loving our podcast content? Bridget Gleason: We’re all learning.

Sales Hiring 196

Sales Hiring Scale Technical Review Outsourcing Services 196

SaaStr

NOVEMBER 21, 2020

Rob Gonzalez: Operationally, I look at, in particular, my experience at Endeca, but also another startup that sold to pharmaceutical companies and other life sciences businesses and financial services companies called Cambridge Semantics. And there’s a lot of benefit to running a software as a service, in general.

SaaS Payments 263

SaaS Payments Scale Payment Services Payment Solutions 263

OpenView Labs

APRIL 13, 2020

Are there marketplace dynamics? Depending on your marketplace dynamics, you may need the Marketing team to be closely aligned with the Product team to ensure it is driving new users into the correct half of the marketplace. These are just a few examples of how the product can impact your marketing strategy.

Systems Review 98

Systems Review Technical Advisors Scale Technical Review 98

SaaStr

FEBRUARY 7, 2020

Listen to the start of the episode for a promo code to our upcoming events! How are they thinking about growing the company and the leadership team? Karen Page: How does this leadership team gel? Or how the customer service team is going to deal with companies that aren’t renewing as planned? .”

Scale 173

Scale Underperforming Technical Team Investment Sales Hiring 173

SaaStr

JUNE 16, 2020

I was an account executive covering financial services vertical and covering in New York. Adnan Chaudhry: We’re doing sales leadership, all hands calls with customer service and support and sales every single week. How do we think about events? And I think Salesforce has learned a lot since then.

Sales Hiring 160

Sales Hiring Scale SaaS Payments Payment Services 160

SaaStr

JULY 22, 2020

One is two thirds enterprise, one third consumer, some healthcare as well now, and I would say, over the last few months, we have still continued with the same areas that we were excited about before so very much in marketplaces and consumer subscription and SAS. And then where I spent some time in the recent past.

Venture Capital 219

Venture Capital Investment Travel Marketplace as a Service 219

Sales Hacker

APRIL 26, 2022

Kathleen is SVP of Marketing at Tradeswell , where she’s on a mission to empower a new generation of digital-first marketplace brands. And I was seeing how scalable B2B tech was and thinking, “What the heck am I doing in an agency with a professional services model where growth means hiring?” powered by Sounder.

Revenue 80

Revenue Sales Hiring Marketing Marketplace as a Service 80

OpenView Labs

MAY 12, 2020

loyal customers, how the company differentiates its brand in the marketplace, and why they founded a thriving user community. Small businesses or teams who adopt it self-service. He’s constantly creating content, coordinating events and generating a ton of momentum and word of mouth. Notion: A small company with a big audience.

Underperforming Technical Team 98

Underperforming Technical Team Marketing Scale B2C 98

SaaStr

JULY 9, 2019

The challenge, however, is that because of the limited disposable income that both consumers and businesses have, you can’t charge a lot of money for services there. ” At this point we were offering the service for free. The competitors of the customer that we offered the free service now wanted to pay us for it.

Scale 163

Scale Sales Recruiting Scaling SaaS Payments 163

SaaStr

AUGUST 6, 2019

Tradeshift Buy, which is essentially what we call private marketplaces. Think about it like Amazon or eBay, but instead of being for you and I, it is the Fortune 500 companies of this world that use it, companies like Unilever going and buying [produced 00:04:02] enzymes, ingredients, on our private marketplace technology.

Payment Solutions 147

Payment Solutions Payments Outsourcing Services SaaS Payments 147

SaaStr

MAY 14, 2023

and as an aside, this was our first and last manel at any SaaStr event) Nick Mehta : Hello. Algolia went from zero to seven figures in revenue in 12 months, and the launch of their search as a service product, and grew pricing from $19 a month to $100,000, which sounds amazing. web services. I’m Jason Lemkin.

Sales Hiring 242

Sales Hiring Sales Recruiting Scale Payment Methods 242

SaaStr

SEPTEMBER 3, 2019

Uber is a classic marketplace company. It’s a two-sided marketplace. You had town car services before. And interestingly, nothing really on Uber is new.

Acquisition 138

Acquisition Software Review Payment Methods Marketplace as a Service 138

SaaStr

DECEMBER 10, 2019

WePay is a payments company for platform businesses like marketplaces, crowdfunding sites & small business software. Chase Merchant Services that we’re now a part of processes $1.2 WePay CEO Bill Clerico and COO Tina Hsiao discuss how the company went from launch to acquisition. Want to see more content like this?

Payment Services 135

Payment Services Merchant Services Payment Solutions Payments 135

SaaStr

JUNE 10, 2020

As we know, people aren’t traveling, events weren’t happening. Because as we know, we’re not doing events right now, we’re not doing trade shows. We saw McDonald’s, they started separating their arches and really trying to do public service announcements around social distancing. So look at this.

Travel 176

Travel Marketing Scale Outsourcing Services 176

Sales Hacker

OCTOBER 7, 2021

The best products, services, and ideas are nothing without a way to turn them into currency, and sellers are a big part of making commerce happen. Bringing Sales & Leadership with Heart and Ladies Happy Hour to the sales community. Anita Nielsen. Anita Nielsen is a best-selling author and sales performance coach.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SaaStr

JANUARY 28, 2020

Our monthly self-service churn went from like 3% to like 9%, right? So then, we started sort of replacing agencies with a few folks, but it was like demand gen and then we were over-indexing on events, and so we had an events person. We’re seeing that the marketplace is becoming like more and more noisy, right?

Sales Hiring 205

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 205

ProfitWell

SEPTEMBER 25, 2019

Businesses charge a customer every month or year for use of a product or service. Markup is particularly used by mediators like ecommerce marketplaces — Amazon, for example. Licensing involves renting goods or services to other businesses. The seller retains full control of copyright on the product or service used by the buyer.

Payments 40

Payments Revenue Payment Methods SaaS Payments 40

SaaStr

JULY 30, 2019

Vijay Gill is the head of engineering at DataBricks and brings engineering leadership experience from Google, Microsoft, AOL, and Salesforce. Weiping leads the engineering team as the top software architect for Salesforce Service Einstein, the company’s customer service AI platform. Want to see more content like this?

Engineering 132

Engineering Part-Time VPE Technical Review Fractional VPE 132

Sales Hacker

JANUARY 24, 2018

Headline: Demonstrate your thought leadership. For example, if I were doing this for my content marketing service, Grizzle , I would ask my clients questions like: What does your current PR system look like? For professional services, there’s a sweet spot. Many SaaS platforms now have their own marketplace.

Sales Recruiting 84

Sales Recruiting Sales Underperforming Technical Team Social Media 84

SaaStr

AUGUST 16, 2019

And I think that’s the opposite of what some people think of when they think of sales or sales leadership. There was the product and the service, which I just completely believed in. They use it to maximize their own revenue and they’ve created this really incredible thought leadership community.

Scale 141

Scale Underperforming Technical Team Sales Hiring Interviewing 141

Point Nine Land

OCTOBER 22, 2019

Both Jack and Rian had tech backgrounds and at the time were providing consulting services to the legal industry. Law practice management software existed, but it required on-premise service and tens of thousands of dollars in annual upkeep, which meant only the big law firms had access to it. Again, this was 2007.

Technical Review 40

Technical Review Scale Sales Hiring Business 40

SaaStr

SEPTEMBER 27, 2019

268: Ryan Bonnici is the CMO @ G2, the company that allows you to get the right software and services for your business with over 897,000 user reviews to help you make smarter buying decisions. Listen to the start of the episode for a promo code to our upcoming events! Pssst Loving our podcast content? Which is a super useful tactic.

Sales Hiring 131

Sales Hiring Sales Recruiting Scale Software Review 131