SaaStr

MARCH 23, 2023

Chargebee is a recurring billing and subscription management tool that helps SaaS and SaaS-like businesses streamline Revenue Operations. Chargebee integrates with the leading payment gateways like Stripe, Braintree, PayPal etc.

Payment Features 245

Payment Features SaaS Payments Payments Payment Methods 245

Blulogix

JULY 26, 2024

By BluLogix Team Navigating Subscription Billing Account Complexity in Modern Enterprises In the era of digital transformation, enterprises face unprecedented challenges in managing account complexities. This standardization should include billing cycles, payment terms, and service level agreements (SLAs).

Payments 105

Payments Payment Features Payment Services Enterprise 105

Clouded Judgement

MARCH 28, 2025

Multiples shown below are calculated by taking the Enterprise Value (market cap + debt - cash) / NTM revenue. Most public companies don’t report net new ARR, so I’m taking an implied ARR metric (quarterly subscription revenue x 4). Even a DCF is riddled with long term assumptions. Overall Stats: Overall Median: 5.6x

Cloud 299

Cloud AI Scale Scaling 299

SaaStr

MARCH 31, 2021

Much of UiPath’s revenue is in annual and multi-year software licenses and maintenance, somewhat more “old school” enterprise software revenue. Even if a lot of the revenue isn’t truly recurring SaaS revenue. True cloud revenues are actually quite small. ” #5. . ” #5.

Outsourcing Services 362

Outsourcing Services Outsourced Development Payment Features Cloud 362

SaaStr

AUGUST 18, 2022

ChurnZero is Customer Success software for growing SaaS and subscription businesses. Laika is an enterprise-ready compliance platform that lets growing companies compete on the same level as any large organization. Our platform is uniquely designed to integrate with CRM systems and tightly into an application or service.

Stax 54

Stax Payment Services Payment Solutions SaaS Payments 54

ChurnZero

FEBRUARY 28, 2025

You might be surprised to know that SaaS companies can learn a lot from their consumer subscription counterparts. 4: High-end sales teams Increasingly, SaaS organizations leverage inside sales teams, since selling subscriptions is easier and less of a commitment than selling enterprise software. 3: Make onboarding seamless.

SaaS Payments 52

SaaS Payments Payment Features Subscription B2B 52

SaaStr

MAY 1, 2021

Nothing is a bigger headache in a Fortune 500 company that having to go back to procurement every single month to get an invoice approved. Very small businesses often buy more like consumers than large enterprises. And as a result, even more chose monthly subscriptions. Even if you provide an annual discount.

Payment Features 290

Payment Features Scale SMB Churn 290

Clouded Judgement

MAY 16, 2025

For those who don’t, I will take quarterly subscription revenue x 4 as a proxy for ARR. Multiples shown below are calculated by taking the Enterprise Value (market cap + debt - cash) / NTM revenue. Most public companies don’t report net new ARR, so I’m taking an implied ARR metric (quarterly subscription revenue x 4).

Trends 144

Trends Cloud Payment Features Subscription 144

SaaStr

MARCH 24, 2022

Our All-In-One Payment Platform is designed to increase sales and reduce costs for all businesses accepting payments. BlueSnap supports payments across all geographies through multiple sales channels such as online and mobile sales, marketplaces, subscriptions, invoice payments and manual orders through a virtual terminal.

Payments 255

Payments Payment Services Payment Solutions SaaS Payments 255

Clouded Judgement

MARCH 21, 2025

Multiples shown below are calculated by taking the Enterprise Value (market cap + debt - cash) / NTM revenue. Most public companies don’t report net new ARR, so I’m taking an implied ARR metric (quarterly subscription revenue x 4). Even a DCF is riddled with long term assumptions. Overall Stats: Overall Median: 5.5x

Cloud 188

Cloud Payment Features Pricing Subscription 188

SaaStr

FEBRUARY 2, 2025

Companies need to: Ensure secure data handling Maintain clean data for model training Integrate effectively across multiple systems Enable real-time data access where needed Evolution of Business Models The integration of AI is driving changes in how vertical software companies approach pricing and business models: Pricing Strategies Traditional subscription-based (..)

AI 199

AI Technical Review Artificial Intelligence Systems Review 199

Blulogix

OCTOBER 22, 2024

Automate Proration and Usage-Based Adjustments : One common challenge for UCaaS companies is managing proration and changes to subscription levels mid-cycle. By delivering transparent billing information, you can reduce customer disputes, enhance satisfaction, and improve retention.

Pricing 110

Pricing B2B Payment Features Subscription 110

SaaStr

AUGUST 30, 2021

Freshworks hasn’t gone super-enterprise. 62% of revenue from annual subscriptions. A reminder that, like Zoom , you don’t have to force annual subscriptions. S/M/L customer count mix: 38,700 SMBs, 8,300 mid-market, 1,300 enterprise. And that number has gone up from 78% in 2019 to 84% today.

Scale 361

Scale SMB Scaling Payment Features 361

FastSpring

DECEMBER 9, 2022

SaaS billing software automates one or more of the various aspects of the recurring billing process — payment processing, fulfillment, dunning, and more. You’ll still need a separate solution for payment processing, taxes, chargebacks, and more. 3 Subscription Management Software. 3 Payment Processors.

Payment Services 147

Payment Services Merchant Services Payment Methods SaaS Payments 147

Clouded Judgement

DECEMBER 20, 2024

Multiples shown below are calculated by taking the Enterprise Value (market cap + debt - cash) / NTM revenue. Most public companies don’t report net new ARR, so I’m taking an implied ARR metric (quarterly subscription revenue x 4). Even a DCF is riddled with long term assumptions. Overall Stats: Overall Median: 6.2x

Cloud 144

Cloud Banking Payment Features Subscription 144

Subscription Flow

MAY 16, 2024

In this blog, while understanding more about CardPointe and why it still works for so many businesses, we will take you through a guide on managing Cardpointe recurring billing with SubscriptionFlow to ensure that you do not miss out on collecting recurring payments just because CardPointe has dropped it. What is CardPointe?

Payment Features 105

Payment Features Merchant Services Payment Solutions Payment Services 105

SaaStr

APRIL 17, 2021

Monetizing ecommerce via subscriptions, but not payment processing. Rather, it charges for software subscriptions to take payments on its websites. 70% annual, 30% monthly subscriptions. Less than 1% of revenue from enterprise customers. Squarespace has rapidly expanded into ecommerce, with $3.9

Payment Methods 336

Payment Methods Merchant Services Payments Payment Services 336

SaaStr

FEBRUARY 15, 2024

Metronome’s sophisticated billing and subscription management platform enables companies to easily manage and automate complex billing and invoicing processes. Enterprise software–at all stages and check sizes–with a focus on SaaS, Security, Infrastructure and, of course, with an integrated AI strategy.

Scale 281

Scale Software Review Payment Features AI 281

SaaStr

APRIL 1, 2022

This is the magic in enterprise SaaS and Cloud. #3. CrowdStrike does professional services, as most enterprise software companies do. Consistent NRR of 120%+. Again, another top Cloud leader that isn’t seeing any NRR decline at even $1B+ in ARR. A reminder high NRR really can last forever. Their target is 30% free-cash flow.

Scale 310

Scale Cloud Scaling Payment Features 310

SaaStr

JANUARY 11, 2024

Sometimes in great ways — forcing B2C subscription businesses to relentlessly provide a great end-user experience. Every month, the meal kit, the clothing, the game subscription, the video subscription almost has to be better than the month before. Look at $100B market cap Service Now , which is very, very enterprise.

Retention 315

Retention B2C B2B Churn 315

SaaStr

MAY 8, 2021

Squarespace is at $700m ARR and has 3.7m “unique subscriptions” although it’s unclear how many unique customers that is. Wix is at $1B ARR, worth $15B and added 1 million new subscriptions in 2020. Both it and Wix are a bit murky on customer count vs “subscriptions”, but those are the data we have. More here. More here.

SMB 276

SMB SaaS Subscription Payment Features 276

Subscription Flow

FEBRUARY 27, 2024

Subscription pricing with the help of automated billing software has transformed many industries and provided businesses with a dynamic way to generate revenue, especially in the SaaS space. SaaS companies’ success is largely dependent on their use of subscription billing.

SaaS Payments 105

SaaS Payments Payment Services Payments Payment Solutions 105

FastSpring

DECEMBER 7, 2022

Chargebee is a robust subscription management platform. However, there are certain aspects of collecting recurring payments that you would still be responsible for when using Chargebee, such as: Connecting to payment gateways manually. Zoho Subscriptions. Remitting taxes at the end of the year.

Payment Methods 148

Payment Methods Merchant Services Payment Services Payments 148

SaaStr

JUNE 16, 2024

RevenueCat manages 30% of all mobile apps subscriptions, across 10,000+ paid apps. In the enterprise, it may even be 3–5 years until you get them back. This may sound simple, but the #1 thing you can and should do is create a series of marketing campaigns targeted only to churned customers. What does it see?

Churn 310

Churn Business SaaS Mobile 310

Clouded Judgement

MARCH 7, 2025

Multiples shown below are calculated by taking the Enterprise Value (market cap + debt - cash) / NTM revenue. Most public companies don’t report net new ARR, so I’m taking an implied ARR metric (quarterly subscription revenue x 4). Even a DCF is riddled with long term assumptions. Overall Stats: Overall Median: 5.6x

Cloud 157

Cloud Forecasting Payment Features Subscription 157

SaaStr

NOVEMBER 19, 2020

Subscriptions can fuel payments and merchant revenue. As more and more SaaS apps add a payments element, that payments element can really scale over time. Both Shopify and Zendesk have added rich enterprise offerings over time, but despite the larger ACVs of bigger customers, SMBs have kept up as a percent of revenue.

Payments 363

Payments Merchant Services Payment Solutions Scale 363

SaaStr

DECEMBER 14, 2020

Folks churn out of their Verizon plan, their Netflix subscription, etc. In a low-end subscription model for a tool, not a solution (e.g., This isn’t what happens in the enterprise. semi-commodity storage, semi-commodity hosting, etc. the dynamics are similar. 120%+ for your Larger Customers.

Churn 362

Churn Sales Hiring Systems Review B2C 362

Clouded Judgement

OCTOBER 11, 2024

Coming out of that, every company from the largest enterprise to the smallest startup started thinking very critically about cost optimizations. Multiples shown below are calculated by taking the Enterprise Value (market cap + debt - cash) / NTM revenue. So why was it stronger than normal last year? Where was wasted spend with low ROI.

Cloud 167

Cloud Cost optimization & reporting GCP(Google Cloud Platform) Software Review 167

SaaStr

APRIL 14, 2025

AI Speakers: CEO Snowflake + CEO Observe: Where B2B Applications Are Going CEO Box Aaron Levie: AI, Agents and The Next Era of SaaS COO Google Cloud Francis deSouza: Hyperscalers: The Future and More CTO Rubrik: Co-Founder & CTO, Arvind Nithrakashyap CTO Neo4j: Philip Rathle (Valuation $2B+): How Revolut Left Salesforce and More: Rolling Your (..)

VP of Engineering 185

VP of Engineering CTO Coach VPCs (Virtual Private Cloud) Scale 185

SaaStr

JANUARY 25, 2023

Ok, this chart is a bit confusing, but if you look at ServiceNow’s currency-adjusted revenue, you can see super-consistent 29%-30% growth in subscription revenue each of the past 5 quarters. #2. Enterprises run on ServiceNow. #3. What a visceral comparison to Salesforce, which has seen a dramatic slowdown in enterprise growth.

Azure 315

Azure Cloud Enterprise Payment Features 315

Clouded Judgement

FEBRUARY 14, 2025

Multiples shown below are calculated by taking the Enterprise Value (market cap + debt - cash) / NTM revenue. Most public companies don’t report net new ARR, so I’m taking an implied ARR metric (quarterly subscription revenue x 4). Even a DCF is riddled with long term assumptions. Overall Stats: Overall Median: 6.4x

Cloud 144

Cloud Software Payment Features Subscription 144

Subscription Flow

FEBRUARY 20, 2024

Small businesses require automated billing software because while getting paid is great, sending out invoices is frequently a laborious process. It comprises outlining costs, accounting for taxes, monitoring payments, and contacting unpaid clients. Another short step away is sending the invoice straight to the customer’s email.

Payment Solutions 105

Payment Solutions Payment Features Payment Services SaaS Payments 105

SaaStr

APRIL 30, 2025

But this transition isnt easyit requires enterprise-grade features, dedicated sales teams, and a shift in go-to-market strategy. Subscription revenue has accelerated to 31%. Lesson for SaaS Founders : SMBs are a great starting point, but scaling to $1B ARR often requires moving upmarket. Accelerating at Scale. This is So Impressive.

Payments 143

Payments Payment Services SaaS Payments Payment Solutions 143

Tom Tunguz

MARCH 24, 2020

As colleagues communicate more ideas online, companies will have to secure these thoughts to protect their intellectual property. I wonder if we will get to a point where we are routinely selling and deploying costly and complicated enterprise software entirely remotely. Could we do it at $500k or $5M?

Software Review 361

Software Review Technical Review Entertainment Outsourced Development 361

SaaStr

APRIL 28, 2019

But also — Slack has gone Enterprise. Way Enterprise. The S-1 is full of enterprise case studies, from Oracle to Fox to Splunk. All the great SaaS companies IPO’ing now have strong revenue retention, whether SMB or enterprise focused. Free also serves as a hunting ground for sales to find prospects and leads.

Scale 279

Scale Venture Capital SMB Enterprise 279

SaaStr

MAY 22, 2024

But — it’s one that is very important to many of us that sell into the enterprise. Its research and reports in enterprise software are critical. And … 92% of its revenue is from subscriptions. Given how critical its research is in selling to the enterprise, I wanted to take a look at its business.

Revenue 289

Revenue Enterprise Cloud Pricing 289

SaaStr

OCTOBER 13, 2022

ChartMogul is an analytics platform to help you run your subscription business. Our mission is to build powerful and secure cloud software for subscription businesses of all sizes, with a strong emphasis on good design and ease of use.

GCP(Google Cloud Platform) 255

GCP(Google Cloud Platform) Azure AWS Enterprise readiness 255