SaaStr

FEBRUARY 27, 2023

Storyblok started with a leadership-first hiring plan and a recruitment strategy that involved the following: A test to know how candidates handle different tasks and their expertise level. A way of onboarding new employees and equipping them with the right tools. Outbound: including Account Based Marketing (ABM). Self-service.

Scale 198

Scale Sales Hiring Sales Recruiting Scaling 198

Sales Hacker

MAY 6, 2021

What’s the difference between a VP of Sales and a Chief Revenue Officer (CRO)? The VP of Sales. Great VPs of sales have gravitas and tact, command the room and hold their end of the table regardless of who is on the other side. Singular focus on sales. As the title would hint at, the VP of Sales should focus on sales.

VP of Engineering 97

VP of Engineering Sales Hiring Sales Recruiting Sales 97

User Pilot

JULY 27, 2023

Chief Operating Officer: Responsible for overseeing day-to-day operations, providing strategic advice, and managing the company’s operations. Engineering Manager: In charge of planning, designing, and overseeing projects. They also manage finances and supervise one or more engineering teams.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Sales Hacker

OCTOBER 31, 2022

Want to write sales emails like a pro? Manager, Outbound Growth Marketing at Greenhouse) and Will Allred (Co-Founder & COO at Lavender) to get TWO perspectives and TWO approaches on real sales emails, every week on Sales Hacker. Hey Will, in your weekly newsletter you mentioned you’re hiring for engineering still.

Sales Recruiting 80

Sales Recruiting Sales Hiring Scale Engineering 80

Sales Hacker

JANUARY 30, 2023

The first goal of sales at a startup isn’t to bring in revenue — it’s to get customer feedback. I’ve used our sales process to iterate our way to product market-fit and wanted to share what I’ve learned along the way. Use sales conversations as a tool to get product feedback. So how do you get there?

Sales Recruiting 91

Sales Recruiting Product Marketing Scale Sales Hiring 91

SaaStr

SEPTEMBER 25, 2020

379: From how many reps to hire, to compensation models, here are the top 10 mistakes founders make when hiring their first sales teams and how to avoid them. Announcer: In today’s SaaStr Insider, SaaStr CEO and founder, Jason Lemkin, shared the top 10 mistakes founders make when hiring their first sales team.

Sales Hiring 177

Sales Hiring Sales Recruiting Scale Sales 177

Sales Hacker

AUGUST 7, 2020

Fortunately, more organizers than ever before are consciously seeking out female sales experts for panels, presentations, and podcasts. At Sales Hacker, we’re serious about diversity, and for that reason, we’ve compiled a list of 530+ female sales experts to consider for your next event. Sales Development. Sales Growth.

VP of Engineering 121

VP of Engineering Sales Recruiting Sales Hiring Payment Services 121

The Angel VC

APRIL 1, 2017

At the excellent SaaStr Annual 2016 conference about a year ago, a very experienced SaaS CEO said on stage that an internal recruiter can be a startup CEO’s secret superpower. Being willing to invest in an internal recruiter or talent manager (or more broadly, an HR person) early on requires pretty big balls a lot of confidence.

Sales Hiring 168

Sales Hiring Sales Recruiting Startup Software Review 168

Intercom, Inc.

SEPTEMBER 10, 2020

As an engineer by training, in pressure situations he tends to “lean to the quant.” It’s an approach that’s served him well along the road to building the HubSpot sales team, where he was CRO for nine years. That experience led to his bestselling book, The Sales Acceleration Formula. Mark Roberge knows which he prefers.

Scale 226

Scale Scaling Sales Recruiting Sales Hiring 226

User Pilot

MAY 30, 2024

Product managers focus on building the right product. They pair this with swift execution, where they collaborate with engineers and designers to devise solutions that solve user problems in a manner that works for the business. This execution involves defining requirements, managing priorities, and shipping.

Product Marketing 103

Product Marketing Interviewing Management Scale 103

OpenView Labs

JANUARY 25, 2022

Here are the top seven onboarding mistakes you could be making. Read on to learn how to improve and get inspired by some of the best SaaS onboarding experiences. The top 7 self-serve onboarding mistakes. 1 – Your product is too confusing without sales or success helping out. The same mistakes come up time and again.

Onboarding 76

Onboarding Sales Recruiting Software Interviewing 76

Intercom, Inc.

JULY 29, 2021

Ever since he was hired as the Director of EMEA Sales at BrowserStack , a web and mobile testing platform that lets developers test their websites and mobile applications across browsers, operating systems, and mobile devices, he had to completely rethink how to successfully onboard hundreds of salespeople just as everyone was going remote.

Sales Hiring 223

Sales Hiring Scale Sales Recruiting Underperforming Technical Team 223

Sales Hacker

OCTOBER 7, 2020

But if you are a VP of Sales being told to reduce costs, what is the best way to approach these cuts to minimize damage to the company and your team? Sales should be one of the last places to reduce costs — after all, salespeople are the engine of the revenue machine. Recruit Newly Available Talent. Start Small.

Sales Recruiting 106

Sales Recruiting Sales Hiring Scale Compensation 106

Andreessen Horowitz

APRIL 23, 2024

Whether it’s creating better tools to write code and test code, better tools for customers to engage with reps, better tools for sales teams to engage with their prospects, all those things are happening inside of Bill. Alex: Immad has strong feelings about AI replacing engineers. GenAI comes in to make employees efficient.

Payments 112

Payments Forecasting Payment Services Payment Solutions 112

Intercom, Inc.

JULY 28, 2022

And for Intercom’s VP of Sales EMEA, Sanj Bhayro , scaling is just what you need to invest in to ensure growth becomes as constant and linear as it can be. Sanj has plenty of experience scaling sales teams at growing businesses, and that’s precisely why, as of November of last year, he‘s overseeing EMEA sales at Intercom.

Scale 210

Scale Scaling Sales Hiring Sales Recruiting 210

SaaStr

MAY 8, 2020

Prior to Work-Bench, Jessica was a Learning and Development Manager at Cisco Systems, where she worked with the Engineering organization on Agile transformation, innovation and culture. Where does Jessica find managers and founders do pipe reviews wrong? How should sales teams and CS respond to requests for discounts?

Sales Recruiting 171

Sales Recruiting Technical Review Sales Hiring Outsourced Development 171

User Pilot

SEPTEMBER 29, 2023

You need a range of disciplines working together in a cross-functional team to make sure various product development processes go to plan, including product managers , developers, marketers , sales, designers , senior leaders , and more. Senior management. The final step is to launch your product. What is product development?

Development 105

Development Software Review Sales Recruiting Technical Review 105

SaaStr

DECEMBER 3, 2020

403: Sam Taylor is the VP of Sales and Success @ Loom, the startup that helps you get your message across by making it easy to record instantly shareable videos. As for Sam, prior to Loom, Sam spent over 4 years at Salesforce following their acquisition of Quip, a startup Salesforce acquired for $750M where Sam was also the 1st sales leader.

Scale 169

Scale Sales Hiring Sales Recruiting Sales 169

User Pilot

NOVEMBER 30, 2023

They could also result from inadequate user onboarding leading to low feature discovery and adoption, ineffective marketing strategy , and poor user experience. How do you recruit your interviewees? Talk to the developers and engineers. The report offers insights into trends in user onboarding. Don’t stop there!

Underperforming Technical Team 105

Underperforming Technical Team Marketing Market Research Outsourced Development 105

SaaStr

APRIL 23, 2019

Expense management was something people care about. And also very fast onboarding. And that one was actually the toughest one to do, this really instant onboarding that we have. For example, never onboarding. So, we were like, “Hey, we need to make this onboarding more simple.” ” Anu: Got it.

Sales Hiring 156

Sales Hiring Sales Recruiting Scale Payment Methods 156

Intercom, Inc.

DECEMBER 19, 2018

Analytics, biz ops, marketing, sales, support, recruiting, finance, HR. a simple customer onboarding framework. Ruairí Galavan, Senior Manager, Product Education. As your business grows and gets different types of customers, your onboarding will need to adapt. Penny Merelle-Gray, Technical Program Manager.

Scale 150

Scale Sales Recruiting Underperforming Technical Team Sales Hiring 150

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. And at the risk of giving you a full Stripe sales pitch, don’t worry, that’s in my other talk. The exchange of value.

Scale 148

Scale Payment Services Payment Methods Scaling 148

Sales Hacker

MARCH 17, 2021

Strict sales volume does go a long way in achieving long-term revenue growth, but processes and cross-department alignment are what allow sales volumes to scale in the first place. Companies that make it through the first stage of revenue growth have begun to establish bits and pieces of the revenue engine. The problem?

Scale 96

Scale Revenue Startup Sales Recruiting 96

SmartKarrot

OCTOBER 3, 2022

Recruit, hire, mentor and coach Customer Success team members. Interact with other areas of their business to ensure customer success, such as Product and Engineering. Assist with client marketing correspondence (newsletters, campaigns, sales print materials, welcome packets, surveys, etc.). Their success is the success.

Sales Recruiting 19

Sales Recruiting Customer Success Sales Hiring Outsourced Development 19

Intercom, Inc.

FEBRUARY 28, 2018

A big part of why we are seeing this growth is that our customers have found that when they use Intercom to engage their website visitors, conversion rates and sales increase by more than 80%! Our SF Product team is led by Ann Montgomery, leading product management & design, and Louis Bennett, leading engineering.

Scale 195

Scale Sales Hiring CTO Engineering 195

Intercom, Inc.

NOVEMBER 11, 2021

Users are recruiting your product to reach a specific outcome in their lives — whether that’s catching a flight to reunite with their families or using a productivity app to meet a deadline and impress their boss. We had them on the podcast way back in 2016, and they’ve even been a guest contributor to our book Intercom on Onboarding.

Onboarding 254

Onboarding Sales Hiring Sales Recruiting Underperforming Technical Team 254

Sales Hacker

MARCH 8, 2018

Sales interviews are nerve-wracking. Not just for candidates, but also for hiring managers. You may have to pass on hundreds of excellent sales hires—it’s definitely frustrating. Prepare For Your Next Sales Interview with These 5 Pro Tips. Understand that the sales interview process is grueling for a reason.

Sales Hiring 71

Sales Hiring Interviewing Sales Recruiting Underperforming Technical Team 71

SaaStr

MARCH 18, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. And at the risk of giving you a full Stripe sales pitch, don’t worry, that’s in my other talk. The exchange of value.

Scale 114

Scale Payment Services Payment Methods Sales Hiring 114

SaaStr

NOVEMBER 2, 2019

Billion story from its launch in 2008 to its 2018 acquisition by Recruit Holdings. Hear about the early days of Glassdoor; tactical lessons on scaling—from building a business model and recruiting an all-star management team to advice on building a compelling, innovative company culture; and learn whyGlassdoor’s $1.2

Scale 124

Scale SaaS Payments Sales Recruiting Payment Services 124

SmartKarrot

NOVEMBER 3, 2022

Director, Customer Success & Onboarding Location: Remote, United States Organization : Upside As a Sr. Director of Customer Success, you will help to scale the Merchant Success function at Upside with a team of specialists dedicated to merchant onboarding, adoption, and education.

Merchant Services 19

Merchant Services Customer Success Sales Recruiting Sales Hiring 19

SmartKarrot

MAY 17, 2023

Apply here: [link] Role: Customer Success Manager Location: Malibu, CA, United States (Remote) Organization: HR Pals & Recruiting Pals As a Customer Success Manager, you’ll do customer interactions from onboarding through renewal over the whole customer lifecycle.

Customer Success 19

Customer Success Sales Recruiting Technical Review Technical Support 19

Sales Hacker

DECEMBER 1, 2017

Ever since the 4-Hour Workweek where Tim Ferriss wrote about using virtual assistants (VAs) as a way to outsource your inbox – hiring virtual sales assistants has hit the mainstream. What is a Virtual Sales Assistant? A virtual sales assistant can also refer to a contractor located overseas. Think long term.

Sales Hiring 98

Sales Hiring Outsourcing Services Sales Recruiting Sales 98

OpenView Labs

OCTOBER 29, 2021

“You need at least a couple folks on the team who are experienced—not necessarily in the startup process, but with product management or even just business operations.”. Nikita’s Non-traditional Recruiting Approach. Finding and Recruiting the Right Product People. Hiring right now can feel like an almost surreal task.

Sales Hiring 60

Sales Hiring Sales Recruiting Development Team Review Management 60

Chart Mogul

SEPTEMBER 19, 2019

But sales is the one thing founders cannot oversee — without it your startup will die. But the one thing you must think about is sales. Without sales, your startup dies. Yet, sales is all too often a dirty word. They go for the sale without caring about what the customer needs in the first place. Coach regularly.

Sales Hiring 93

Sales Hiring Scale Sales Recruiting Startup 93

Upscope

MAY 24, 2019

If a company's onboarding is 10 steps all performing at 90%, they probably feel good but their customers didn't want to go through 10 onboarding steps. The first visit of the technicians with the customer was a critical buy-in moment and part of the onboarding process. Listen, hire, engineer. They're all participants now.

Strategy 99

Strategy Sales Hiring Airlines Underperforming Technical Team 99

SmartKarrot

OCTOBER 18, 2021

Recruitment, management, and development of all Customer Success staff in the US region. set by your manager. Assist the Account Managers in collecting failed automatic payments of existing accounts. Launching pilot programs, developing customer success plans and metrics as part of onboarding.

Sales Recruiting 19

Sales Recruiting Customer Success Payment Services Payment Facilitation 19

SmartKarrot

FEBRUARY 23, 2022

Partner with Commercial Sales, Engineering, and Product Management to drive overall customer satisfaction. Develop and accomplish sales and operational revenue and profit goals and objectives to achieve Technisys’ strategic plan. Contribute to the recruiting, hiring and development of top industry talent.

Sales Recruiting 19

Sales Recruiting Customer Success Sales Hiring Technical Review 19